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Soffront CRM Review

Soffront CRM
Our score: 7.5 User satisfaction: N/A

What is Soffront CRM?

Soffront CRM is a complete management solution for departments such as marketing, sales, customer service, engineering and IT at an affordable price. The app is used by thousands of companies ranging from mid-size organizations to small businesses.

The vendor says they have learned the challenges faced by small and mid-size businesses in automating their marketing, sales, customer service and operations, and solved them. This deep experience has helped them to constantly update their products for the last 20 years. Users benefit from a user-friendly and customizable CRM solution as well as the experience of implementation strategies and best practices.

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Overview of Soffront CRM Benefits

Sales Force Automation

Soffront Sales Force Automation includes Sales Document Management, Territory Management, Sales Process Management, Forecast and Opportunity Management, Leads Management, and Account and Contact Management.

Marketing Automation

Soffront Marketing Automation includes Campaign Tracking, Web Leads Capture and Assignment, Subscription Management, Direct Mailers, Auto Responders, and Email Broadcast.

Customer Support Automation

Soffront Customer Support Automation includes Customer Support Management, Customer Asset Management, SLA Management, RMA Management, and Automatic Surveys.

Helpdesk Automation

Soffront Helpdesk Automation includes Employee/IT Help Desk, Asset Management, Queue Management, and Automatic Surveys.

Project Management

Soffront Project Management includes Project Tracking, QA/Issue Tracking, Change Management, and Resource, Time, and Cost Management.

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Overview of Soffront CRM Features

  • Business rules
  • Complete personalization
  • CRM analytics
  • CRM portals
  • Customer service management
  • Developer API
  • Email marketing
  • Employee helpdesk
  • Graphical process designer
  • Knowledge management
  • Marketing automation
  • Mobile CRM
  • Project management
  • Quote and proposal management
  • Role-based security
  • Sales automation
  • Sales forecasting
  • Wysiwyg form designer

How Much Does Soffront CRM Cost?

Soffront CRM Pricing Plans:

Free Trial

Starter

$20 per user/month

Professional

$40 per user/month

Full-Service

$60 per user/month

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What are Soffront CRM pricing details?

Soffront CRM Pricing Plans:

Free Trial

Starter

$20 per user/month

Professional

$40 per user/month

Full-Service

$60 per user/month

Soffront CRM offers a 14-day free trial and three plans:

Starter: $20 per user/month

  • 2,000 sales emails
  • Unlimited technical support
  • Email support

Professional: $40 per user/month

  • 5,000 sales emails
  • Unlimited technical support
  • Email and phone support

Full-Service: $60 per user/month

  • 10,000 sales emails
  • Unlimited technical support
  • Email and phone support

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We are aware that when you choose to get a CRM Software it’s crucial not only to find out how professionals rank it in their reviews, but also to find out whether the real people and businesses that bought these solutions are actually happy with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Soffront CRM reviews across a broad range of social media sites. The information is then displayed in a simple to understand format indicating how many customers had positive and negative experience with Soffront CRM. With that information available you will be ready to make an informed business choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Soffront CRM?

Soffront online CRM integrates with Microsoft Outlook and Google Apps to synchronize calendars and activities.

Soffront also integrates with 400+ accounting, eCommerce, event management and other business apps using Zapier.

 

 

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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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