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Soffront CRM Review

Soffront CRM
Our score: 7.5 User satisfaction: N/A

What is Soffront CRM?

Soffront CRM is a complete management solution for departments such as marketing, sales, customer service, engineering and IT at an affordable price. The app is used by thousands of companies ranging from mid-size organizations to small businesses.

The vendor says they have learned the challenges faced by small and mid-size businesses in automating their marketing, sales, customer service and operations, and solved them. This deep experience has helped them to constantly update their products for the last 20 years. Users benefit from a user-friendly and customizable CRM solution as well as the experience of implementation strategies and best practices.

Overview of Soffront CRM Benefits

Sales Force Automation

Soffront Sales Force Automation includes Sales Document Management, Territory Management, Sales Process Management, Forecast and Opportunity Management, Leads Management, and Account and Contact Management.

Marketing Automation

Soffront Marketing Automation includes Campaign Tracking, Web Leads Capture and Assignment, Subscription Management, Direct Mailers, Auto Responders, and Email Broadcast.

Customer Support Automation

Soffront Customer Support Automation includes Customer Support Management, Customer Asset Management, SLA Management, RMA Management, and Automatic Surveys.

Helpdesk Automation

Soffront Helpdesk Automation includes Employee/IT Help Desk, Asset Management, Queue Management, and Automatic Surveys.

Project Management

Soffront Project Management includes Project Tracking, QA/Issue Tracking, Change Management, and Resource, Time, and Cost Management.

Overview of Soffront CRM Features

  • Business rules
  • Complete personalization
  • CRM analytics
  • CRM portals
  • Customer service management
  • Developer API
  • Email marketing
  • Employee helpdesk
  • Graphical process designer
  • Knowledge management
  • Marketing automation
  • Mobile CRM
  • Project management
  • Quote and proposal management
  • Role-based security
  • Sales automation
  • Sales forecasting
  • Wysiwyg form designer

Soffront CRM Position In Our Categories

Since businesses have distinct business-related demands, it is only logical that they steer clear of settling on an all-encompassing, “perfect” solution. Needless to say, it would be difficult to come across such an app even among branded software systems. The correct thing to undertake should be to take note of the several key factors which merit consideration like important features, plans, technical skill competence of staff, business size, etc. Thereafter, you must do your product research systematically. Have a look at some Soffront CRM reviews and scrutinize each of the software systems in your shortlist in detail. Such detailed research makes sure you circumvent unfit apps and subscribe to the one that offers all the aspects you require business requires in growing the business.

Position of Soffront CRM in our main categories:

TOP 500

Soffront CRM is one of the top 500 CRM Software products

If you are considering Soffront CRM it might also be sensible to examine other subcategories of CRM Software gathered in our base of SaaS software reviews.

Each business has its own characteristics, and might require a special CRM Software solution that will be designed for their company size, type of customers and employees and even specific industry they support. You should not count on finding a perfect software that is going to be suitable for every business no matter what their history is. It may be a good idea to read a few Soffront CRM CRM Software reviews first and even then you should pay attention to what the solution is intended to do for your company and your staff. Do you require a simple and straightforward service with just basic features? Will you actually make use of the complex tools required by experts and big enterprises? Are there any particular tools that are especially beneficial for the industry you work in? If you ask yourself these questions it will be much easier to get a reliable software that will match your budget.

How Much Does Soffront CRM Cost?

Soffront CRM Pricing Plans:

Free Trial

Starter

$20 per user/month

Professional

$40 per user/month

Full-Service

$60 per user/month

Soffront CRM offers a 14-day free trial and three plans:

Starter: $20 per user/month

  • 2,000 sales emails
  • Unlimited technical support
  • Email support

Professional: $40 per user/month

  • 5,000 sales emails
  • Unlimited technical support
  • Email and phone support

Full-Service: $60 per user/month

  • 10,000 sales emails
  • Unlimited technical support
  • Email and phone support

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy CRM Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Soffront CRM reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Soffront CRM. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Soffront CRM pricing details?

Soffront CRM Pricing Plans:

Free Trial

Starter

$20 per user/month

Professional

$40 per user/month

Full-Service

$60 per user/month

Soffront CRM offers a 14-day free trial and three plans:

Starter: $20 per user/month

  • 2,000 sales emails
  • Unlimited technical support
  • Email support

Professional: $40 per user/month

  • 5,000 sales emails
  • Unlimited technical support
  • Email and phone support

Full-Service: $60 per user/month

  • 10,000 sales emails
  • Unlimited technical support
  • Email and phone support

What integrations are available for Soffront CRM?

Soffront online CRM integrates with Microsoft Outlook and Google Apps to synchronize calendars and activities.

Soffront also integrates with 400+ accounting, eCommerce, event management and other business apps using Zapier.

 

 

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Reviewed By Louie Andre
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