MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

SUMO Scheduler Review

SUMO Scheduler
Our score: 8.0 User satisfaction: 94%

What is SUMO Scheduler?

SUMO Scheduler is an all-in-one customer engagement platform that automates and simplifies meeting and event scheduling. SUMO1 and SUMO for Salesforce are advanced scheduling platforms designed to enhance productivity and streamline meeting management across various industries.

Given the purpose of this platform, SUMO Scheduler is tailored to the needs of small and medium businesses as well as large enterprises. Industries like retail, education, and financial institutions can benefit from this system. It can also enable sales, support, and marketing teams to improve their productivity, efficiency, and accuracy.

To meet your scheduling needs, SUMO Scheduler offers features like an online scheduler, a booking wizard, and a reminder engine to ensure proper appointment booking. It also provides integration with more than 2,000 applications alongside its calendar API, which enables you to connect this platform to the calendar systems you’re already using.

Show More

Overview of SUMO Scheduler Benefits

Fill Your Calendar & Improve Customer Experience

Encourage clients to schedule meetings at their convenience, freeing up time and fueling growth.

Personalize Your Scheduling Journey

Define your ideal appointment scheduling flow, customize your branding, add data fields, and offer two-way document sharing. Send personalized reminders that reduce no-shows and ensure effective communication.

Simplify Your Tech Stack

Integrate scheduling with your existing technologies and scale scheduling across your organization effortlessly.

Optimize Team Scheduling

Offer group availability, customize meeting assignments, and seamlessly co-host calls with colleagues.

Ensure Data Security and Privacy

Keep your information and data safe with industry-leading data encryption, access controls, and compliance with SOC 2 and ISO frameworks.

Easy to Set Up, Configure & Use

SUMO Scheduler’s cloud-based platform is easy to use, getting you up and running quickly. Administrators can customize settings to fit your business needs, while users enjoy a seamless scheduling experience.

Show More

Overview of SUMO Scheduler Features

  • Self-Service Scheduling
  • Integration
  • Custom Branding
  • Automated Team Assignments
  • Joint Scheduling
  • Multi-Calendar Sync
  • Web Conferencing Integration
  • Native on Salesforce
  • Data Security

What Problems Will SUMO Scheduler Solve?

Problem: Difficulty in social engagement due to current COVID-19 regulations

Solution: SUMO offers a product suite called “SAFE ENGAGE” for businesses to connect with their customers safely and effectively. It is customizable to meet your unique organizational needs so you can reopen safely while implementing social distancing best practices. Here are some examples of modules you can utilize:

  • Virtual events
  • Video and voice
  • Curbside or in-store pickup
  • Waitlist queuing
  • In-person appointment automation

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

SUMO Scheduler Position In Our Categories

Knowing that businesses have distinct business demands, it is rational they abstain from paying for a one-size-fits-all, ”best” software solution. Having said that, it is almost impossible to come across such a software product even among sought-after software products. The practical thing to undertake would be to write the various critical functions that require examination like crucial features, costing, skill levels of the users, organizational size, etc. The second step is, you should do your research exhaustively. Read some SUMO Scheduler evaluations and explore the other software products in your list more closely. Such well-rounded research guarantee you steer clear of ill-fitting applications and buy the one that includes all the function your business requires for success.

Position of SUMO Scheduler in our main categories:

TOP 100

SUMO Scheduler is one of the top 100 Appointment Scheduling Software products

TOP 100

SUMO Scheduler is one of the 100 Customer Experience Management Software products

If you are considering SUMO Scheduler it might also be beneficial to investigate other subcategories of Best Customer Experience Management Software collected in our database of B2B software reviews.

Every enterprise has different wants and needs an application that can be customized for their size, kind of workers and customers, and the specific industry they are in. For these reasons, no software can proffer perfect functionality out-of-the-box. When you try to find a software system, first be sure what you require it for. Read some SUMO Scheduler Best Customer Experience Management Software reviews and ask yourself do you desire basic tools or do you want advanced features? Are there any industry-specific tools that you are looking for? Get the answers to these queries to help your search. There are lots of aspects that you need to reflect on and these include your finances, specific business needs, your company size, integration requirements etc. Take your time, use a few free trials, and finally choose the platform that presents all that you require to boost your firm competence and productivity.

How Much Does SUMO Scheduler Cost?

SUMO Scheduler Pricing Plans:

Free Trial

Starting price

$13/month

Show More

What are SUMO Scheduler pricing details?

SUMO Scheduler Pricing Plans:

Free Trial

Starting price

$13/month

Starting from: $13.00/month
Pricing model: Subscription
Free Trial: Available

User Satisfaction

Positive Social Media Mentions 103
Negative Social Media Mentions 7

We know that when you make a decision to get a Customer Experience Management Software it’s vital not only to find out how experts evaluate it in their reviews, but also to find out if the real users and businesses that bought it are actually content with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and SUMO Scheduler reviews across a wide array of social media sites. The information is then presented in a simple to digest way indicating how many users had positive and negative experience with SUMO Scheduler. With that information at your disposal you should be equipped to make an informed business decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English
  • Chinese
  • German
  • Hindi
  • Japanese
  • Spanish
  • French
  • Russian
  • Dutch
  • Portugese
  • Polish
  • Turkish
  • Swedish

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for SUMO Scheduler?

SUMO Scheduler is built native on Salesforce.com, the world’s #1 CRM platform, and integrates with numerous calendaring systems, chat software, omnichannel solutions, workforce management systems, EMR systems, and more.

SUMO Scheduler User Reviews

SUMO Scheduler average rating:

Average score
5/5 (1 user reviews)
4/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

More reviews from 1 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

“Seamless implementation & responsive support”

Read full review >
Anonymous Reviewer
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 20.05.2021 Company Size: N/A Industry: N/A

PROS: Implementing Sumo was seamless and pretty straight-forward. Their Implementation and Support reps are very technical with Salesforce, so any unforeseen complications can be resolved without needing to hire a SF consultant.

CONS: Not much. They're open to feature requests and are responsive to getting those implemented once the use case is understood. Sometimes there are small changes in version releases that reset settings that aren't communicated ahead of time, but that's usually an easy explanation to provide to end users.

What do you think about this review?

Great Poor
women man women man man women

Join a community of 7,369 SaaS experts

Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.

Sign in with LinkedIn Why we require LinkedIn?
  • Show the community that you're an actual user.
  • We will only show your name and profile image in your review.
  • You can still post your review anonymously.

OR

Sign in with company email

Sign in with company email

Popular SUMO Scheduler Alternatives

Top Competitors To SUMO Scheduler By Price

Trending Customer Experience Management Software Reviews

SUMO Scheduler user reviews

“Seamless implementation & responsive support”

Read full review >
Anonymous Reviewer
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 20.05.2021 Company Size: N/A Industry: N/A
Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

Page last modified
Did you find this review useful?
Yes No

Thank you for your feedback

How can we make this page better?

Unsure about this software?
FIND ALTERNATIVES
TOP

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

Share
Tweet
Share