SUMO Scheduler Review
What is SUMO Scheduler?
SUMO Scheduler is an all-in-one customer engagement platform that automates and simplifies meeting and event scheduling. SUMO1 and SUMO for Salesforce are advanced scheduling platforms designed to enhance productivity and streamline meeting management across various industries.
Given the purpose of this platform, SUMO Scheduler is tailored to the needs of small and medium businesses as well as large enterprises. Industries like retail, education, and financial institutions can benefit from this system. It can also enable sales, support, and marketing teams to improve their productivity, efficiency, and accuracy.
To meet your scheduling needs, SUMO Scheduler offers features like an online scheduler, a booking wizard, and a reminder engine to ensure proper appointment booking. It also provides integration with more than 2,000 applications alongside its calendar API, which enables you to connect this platform to the calendar systems you’re already using.
Show MoreOverview of SUMO Scheduler Benefits
Fill Your Calendar & Improve Customer Experience
Encourage clients to schedule meetings at their convenience, freeing up time and fueling growth.
Personalize Your Scheduling Journey
Define your ideal appointment scheduling flow, customize your branding, add data fields, and offer two-way document sharing. Send personalized reminders that reduce no-shows and ensure effective communication.
Simplify Your Tech Stack
Integrate scheduling with your existing technologies and scale scheduling across your organization effortlessly.
Optimize Team Scheduling
Offer group availability, customize meeting assignments, and seamlessly co-host calls with colleagues.
Ensure Data Security and Privacy
Keep your information and data safe with industry-leading data encryption, access controls, and compliance with SOC 2 and ISO frameworks.
Easy to Set Up, Configure & Use
SUMO Scheduler’s cloud-based platform is easy to use, getting you up and running quickly. Administrators can customize settings to fit your business needs, while users enjoy a seamless scheduling experience.
Show MoreOverview of SUMO Scheduler Features
- Self-Service Scheduling
- Integration
- Custom Branding
- Automated Team Assignments
- Joint Scheduling
- Multi-Calendar Sync
- Web Conferencing Integration
- Native on Salesforce
- Data Security
What Problems Will SUMO Scheduler Solve?
Problem: Difficulty in social engagement due to current COVID-19 regulations
Solution: SUMO offers a product suite called “SAFE ENGAGE” for businesses to connect with their customers safely and effectively. It is customizable to meet your unique organizational needs so you can reopen safely while implementing social distancing best practices. Here are some examples of modules you can utilize:
- Virtual events
- Video and voice
- Curbside or in-store pickup
- Waitlist queuing
- In-person appointment automation
Awards & Quality Certificates
SUMO Scheduler Position In Our Categories
Knowing that businesses have particular business demands, it is sensible that they steer clear of going for a one-size-fits-all, “perfect” system. Be that as it may, it would be difficult to try to chance on such application even among well-known software products. The sensible step to do would be to shortlist the numerous major factors which necessitate investigation like major features, budget, skill ability of staff members, business size, etc. After which, you must follow through your product research to a full extent. Have a look at some SUMO Scheduler evaluations and check out each of the software options in your list more closely. Such comprehensive research ascertain you keep away from poorly fit applications and pay for the one which offers all the function your company requires for optimal results.
Position of SUMO Scheduler in our main categories:
TOP
100
SUMO Scheduler is one of the top 100 Appointment Scheduling Software products
TOP
100
SUMO Scheduler is one of the 100 Customer Experience Management Software products
If you are considering SUMO Scheduler it may also be beneficial to investigate other subcategories of Customer Experience Management Software collected in our database of B2B software reviews.
Organizations have diverse needs and requirements and no software platform can be ideal in such a condition. It is useless to try to find a perfect out-of-the-box software system that fulfills all your business needs. The wise thing to do would be to customize the system for your special wants, worker skill levels, budget, and other aspects. For these reasons, do not hurry and subscribe to well-publicized leading applications. Though these may be widely used, they may not be the perfect fit for your unique requirements. Do your groundwork, investigate each short-listed application in detail, read a few SUMO Scheduler Customer Experience Management Software reviews, speak to the maker for explanations, and finally settle for the application that presents what you require.
How Much Does SUMO Scheduler Cost?
SUMO Scheduler Pricing Plans:
Free Trial
Starting price
$13/month
What are SUMO Scheduler pricing details?
SUMO Scheduler Pricing Plans:
Free Trial
Starting price
$13/month
Starting from: $13.00/month
Pricing model: Subscription
Free Trial: Available
User Satisfaction
Positive Social Media Mentions
103
Negative Social Media Mentions
7
We realize that when you choose to purchase a Customer Experience Management Software it’s vital not only to see how professionals score it in their reviews, but also to discover if the actual users and companies that bought these solutions are genuinely satisfied with the service. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and SUMO Scheduler reviews across a vast range of social media sites. The data is then featured in a simple to digest format showing how many clients had positive and negative experience with SUMO Scheduler. With that information available you will be ready to make an informed purchasing decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
- Windows Mobile
Deployment
- Cloud Hosted
- Open API
Language Support
- English
- Chinese
- German
- Hindi
- Japanese
- Spanish
- French
- Russian
- Dutch
- Portugese
- Polish
- Turkish
- Swedish
Pricing Model
- Quote-based
Customer Types
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for SUMO Scheduler?
SUMO Scheduler is built native on Salesforce.com, the world’s #1 CRM platform, and integrates with numerous calendaring systems, chat software, omnichannel solutions, workforce management systems, EMR systems, and more.
SUMO Scheduler User Reviews
SUMO Scheduler average rating:
4/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
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ADD A REVIEWMore reviews from 1 actual users:
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“Seamless implementation & responsive support”
Read full review >
4/5
Overall impression
5/5
Customer Support
4/5
Value for Money
5/5
Ease of Use
Published on: 20.05.2021
Company Size: N/A
Industry: N/A
PROS: Implementing Sumo was seamless and pretty straight-forward. Their Implementation and Support reps are very technical with Salesforce, so any unforeseen complications can be resolved without needing to hire a SF consultant.
CONS: Not much. They're open to feature requests and are responsive to getting those implemented once the use case is understood. Sometimes there are small changes in version releases that reset settings that aren't communicated ahead of time, but that's usually an easy explanation to provide to end users.
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SUMO Scheduler user reviews
“Seamless implementation & responsive support”
Read full review >
4/5
Overall impression
5/5
Customer Support
4/5
Value for Money
5/5
Ease of Use
Published on: 20.05.2021
Company Size: N/A
Industry: N/A
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