SUMO Scheduler is an all-in-one customer engagement platform that automates and simplifies meeting and event scheduling. SUMO1 and SUMO for Salesforce are advanced scheduling platforms designed to enhance productivity and streamline meeting management across various industries.
Given the purpose of this platform, SUMO Scheduler is tailored to the needs of small and medium businesses as well as large enterprises. Industries like retail, education, and financial institutions can benefit from this system. It can also enable sales, support, and marketing teams to improve their productivity, efficiency, and accuracy.
To meet your scheduling needs, SUMO Scheduler offers features like an online scheduler, a booking wizard, and a reminder engine to ensure proper appointment booking. It also provides integration with more than 2,000 applications alongside its calendar API, which enables you to connect this platform to the calendar systems you’re already using.
Show MoreFill Your Calendar & Improve Customer Experience
Encourage clients to schedule meetings at their convenience, freeing up time and fueling growth.
Personalize Your Scheduling Journey
Define your ideal appointment scheduling flow, customize your branding, add data fields, and offer two-way document sharing. Send personalized reminders that reduce no-shows and ensure effective communication.
Simplify Your Tech Stack
Integrate scheduling with your existing technologies and scale scheduling across your organization effortlessly.
Optimize Team Scheduling
Offer group availability, customize meeting assignments, and seamlessly co-host calls with colleagues.
Ensure Data Security and Privacy
Keep your information and data safe with industry-leading data encryption, access controls, and compliance with SOC 2 and ISO frameworks.
Easy to Set Up, Configure & Use
SUMO Scheduler’s cloud-based platform is easy to use, getting you up and running quickly. Administrators can customize settings to fit your business needs, while users enjoy a seamless scheduling experience.
Show MoreProblem: Difficulty in social engagement due to current COVID-19 regulations
Solution: SUMO offers a product suite called “SAFE ENGAGE” for businesses to connect with their customers safely and effectively. It is customizable to meet your unique organizational needs so you can reopen safely while implementing social distancing best practices. Here are some examples of modules you can utilize:


Knowing that businesses have distinct business demands, it is rational they abstain from paying for a one-size-fits-all, ”best” software solution. Having said that, it is almost impossible to come across such a software product even among sought-after software products. The practical thing to undertake would be to write the various critical functions that require examination like crucial features, costing, skill levels of the users, organizational size, etc. The second step is, you should do your research exhaustively. Read some SUMO Scheduler evaluations and explore the other software products in your list more closely. Such well-rounded research guarantee you steer clear of ill-fitting applications and buy the one that includes all the function your business requires for success.
Position of SUMO Scheduler in our main categories:
SUMO Scheduler is one of the top 100 Appointment Scheduling Software products
SUMO Scheduler is one of the 100 Customer Experience Management Software products
If you are considering SUMO Scheduler it might also be beneficial to investigate other subcategories of Best Customer Experience Management Software collected in our database of B2B software reviews.
Every enterprise has different wants and needs an application that can be customized for their size, kind of workers and customers, and the specific industry they are in. For these reasons, no software can proffer perfect functionality out-of-the-box. When you try to find a software system, first be sure what you require it for. Read some SUMO Scheduler Best Customer Experience Management Software reviews and ask yourself do you desire basic tools or do you want advanced features? Are there any industry-specific tools that you are looking for? Get the answers to these queries to help your search. There are lots of aspects that you need to reflect on and these include your finances, specific business needs, your company size, integration requirements etc. Take your time, use a few free trials, and finally choose the platform that presents all that you require to boost your firm competence and productivity.
SUMO Scheduler Pricing Plans:
$13/month
SUMO Scheduler Pricing Plans:
Free Trial
Starting price
$13/month
Starting from: $13.00/month
Pricing model: Subscription
Free Trial: Available
We know that when you make a decision to get a Customer Experience Management Software it’s vital not only to find out how experts evaluate it in their reviews, but also to find out if the real users and businesses that bought it are actually content with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and SUMO Scheduler reviews across a wide array of social media sites. The information is then presented in a simple to digest way indicating how many users had positive and negative experience with SUMO Scheduler. With that information at your disposal you should be equipped to make an informed business decision that you won’t regret.
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SUMO Scheduler is built native on Salesforce.com, the world’s #1 CRM platform, and integrates with numerous calendaring systems, chat software, omnichannel solutions, workforce management systems, EMR systems, and more.
SUMO Scheduler average rating:
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“Seamless implementation & responsive support”
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: Implementing Sumo was seamless and pretty straight-forward. Their Implementation and Support reps are very technical with Salesforce, so any unforeseen complications can be resolved without needing to hire a SF consultant.
CONS: Not much. They're open to feature requests and are responsive to getting those implemented once the use case is understood. Sometimes there are small changes in version releases that reset settings that aren't communicated ahead of time, but that's usually an easy explanation to provide to end users.
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“Seamless implementation & responsive support”
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