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Tender Support Review
What is Tender Support?
Focusing on the power of public forums to resolve queries and other issues raised by customers, Tender Support makes the most of user firsthand knowledge, experience, and expertise to create an interactive, first-line-of-defense approach to providing help to clients.
Your participation in ongoing discussions is enhanced by being able to connect via email, while Echo Templates take care of those similar questions that are thrown a lot around.
Queues takes care of organizing discussions by predefined categories, and Assignments helps you determine who takes responsibility over what.
Show MoreOverview of Tender Support Benefits
- The power of the crowd. Public forums serve as a clearing house for issues and those willing to contribute based on their actual knowledge of the subject.
- Reply anywhere. Being able to participate and contribute to active discussions is just an email away.
- Set exclusive groups. Limit participants as you see fit so you engage only with those you deem important.
- Keep tabs on worthy discussions. Tender scans the boards and brings to your attention any discussion that requires prompt attention.
Overview of Tender Support Features
- Advanced reporting
- Assign a discussion
- Autosuggest request answers
- Canned replies
- Collect support requests
- Create a searchable knowledge base
- Create and assign queues
- Custom branding options
- Dashboard
- Email commands
- Embed a widget on your site
- Limited and VIP access for clients
- Discussion boards and public forums
- Reminders and activity filters
- Reply on the go
- Send and receive support issues
- Set tasks and assignments
- Single sign-on
- Smart email autoresponses
- Synchronize customer issues with tickets
Tender Support Position In Our Categories
Because companies have their own business-related wants, it is wise that they abstain from going for an all-in-one, “perfect” business application. Be that as it may, it would be futile to try to find such a software product even among recognizable software solutions. The practicable thing to do can be to jot down the different vital factors that call for a deliberation including key features, plans, skill competence of staff members, organizational size, etc. Then, you must do your research fully. Have a look at these Tender Support reviews and check out each of the software systems in your shortlist more closely. Such comprehensive research ascertains you drop unsuitable applications and select the system which offers all the function your company requires for success.
Position of Tender Support in our main categories:
TOP
200
Tender Support is one of the top 200 Customer Support Software products
If you are interested in Tender Support it may also be beneficial to investigate other subcategories of Customer Support Software collected in our database of B2B software reviews.
Enterprises have unique needs and requirements and no software application can be ideal in such a scenario. It is pointless to try to find an ideal out-of-the-box software app that fulfills all your business wants. The wise thing to do would be to customize the application for your specific wants, employee skill levels, finances, and other elements. For these reasons, do not hasten and subscribe to well-publicized trendy applications. Though these may be widely used, they may not be the best fit for your specific requirements. Do your groundwork, investigate each short-listed system in detail, read a few Tender Support Customer Support Software reviews, speak to the maker for explanations, and finally choose the app that presents what you want.
How Much Does Tender Support Cost?
Tender Support Pricing Plans:
Free Trial
Starter
$9 per month
Standard
$49 per month
Pro
$99 per month
What are Tender Support pricing details?
Tender Support Pricing Plans:
Free Trial
Starter
$9 per month
Standard
$49 per month
Pro
$99 per month
Tender Support offers three main plans. Each plan comes with one agent. You can add or remove agents as required. Each agent is $20/month. The vendor offers a 14-day free trial and a free plan for non-profits and open-source projects.
Starter: $9 per month
- Everything to get started
- Community forums
- Knowledge base
- Email support
Standard: $49 per month
- Tools for busy teams
- Advanced reports
- Single sign-on
- Canned replies
Pro: $99 per month
- Advanced features
- Full customization
- Activity filters
- Private site
User Satisfaction
Positive Social Media Mentions
85
Negative Social Media Mentions
5
We know that when you choose to get a Customer Support Software it’s important not only to learn how professionals score it in their reviews, but also to discover if the real people and businesses that purchased it are actually happy with the service. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Tender Support reviews across a wide array of social media sites. The information is then featured in a simple to digest way showing how many customers had positive and negative experience with Tender Support. With that information available you will be equipped to make an informed business choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Mac
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
- Annual Subscription
Customer Types
- Small Business
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Tender Support?
No information available.
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