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TraQSuite Review

TraQSuite
Our score: 8.0 User satisfaction: 94%

What is TraQSuite?

TraQSuite is a SaaS-based delivery management software that automates and enhances the critical supply chain processes of organizations and businesses in logistics and distribution, banking and insurance, microfinance, non-bank financial, telecom and broadband, and entertainment industries. You can use this interoperable software to improve operational efficiency, customer satisfaction, and business profitability.

TraQSuite enables you to implement efficient, accurate, and transparent e-Commerce logistics and last-mile delivery processes. You can achieve this with features like real-time end-to-end order monitoring, automated task reports and alerts, and location-based delivery updates. 

The software also optimizes how you onboard new merchants, verify customer and employee information and collect and handle payments. With that, you can save more time and money, reduce business risks, and achieve seamless compliance. Plus, the delivery management software allows you to gather customer feedback through different channels and methods and generate, store, and handle digital documents.

You can implement TraQSuite without installing additional servers or hardware and asking for help from your own internal IT team. It can work along with your existing on-premise platforms and applications as well. 

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Overview of TraQSuite Benefits

Customer Experience & Satisfaction 

TraQSuite helps you improve customer experience and satisfaction by letting you ensure that products and goods are delivered to your customers within the schedule, regardless of whether they’re located in urban or rural areas. You’ll work with trained and skilled field personnel who perform delivery and logistics tasks on your behalf. At the same time, you can also utilize the features of the software to monitor and manage distribution tasks and agents.

Through hyperlocal, intra-city, first-mile, and last-mile delivery services provided by distribution task associates or agents, you’ll be able to quickly ship eCommerce and CPG products and goods to the right destinations and people. You can assign delivery and logistics tasks to agents and get automated notifications when they receive and complete their tasks. Additionally,  TraQSuite permits you to track order status, delivery tasks, and package and agent locations in real-time.

Risk & Compliance Management

The delivery management software gives you the opportunity to efficiently and effectively handle risk and compliance. This way, your company can achieve better security, reputation, and bottom line. For example, TraQSuite allows you to run background checks on customers to verify and assess their profile, identity, or financial or credit standing. It also supports the quick and seamless verification of newly hired employees’ previous work experience via calls, emails, and on-site background checks. 

TraQSuite assists you in minimizing your company’s exposure to the risk of mishandled cash, fraud, and theft as well. With the aid of automated tools and financial professionals, all your payment management procedures will be quickly, reliably, and safely handled without any hassles on your part. This includes the collection, transferring, monitoring, and reporting of payments/funds. 

Business Data Digitization 

TraQSuite digitizes your business data so you can handle essential documents and information in a more efficient, secure, sustainable, and cost-effective manner. It lets you verify and scan paper-based documents, files, content, and information and transform them into digital formats.

You can instantly send the digital documents and data to your other business systems and apps using TraQSuite’s API too. The software, moreover, makes it easy for you to gather information from customers in various locations. You’ll be able to collect customers’ feedback data through in-person or on-site interactions, phone surveys, or video interviews.

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Overview of TraQSuite Features

  • Task Associates
  • Logistics & Delivery Tasks
  • Background Checks
  • Merchant Onboarding
  • Multichannel Feedback Collection
  • Document & Data Digitization
  • End-to-End Payment Collection
  • Network Management
  • Agent Management
  • Service Templates
  • Task Assignment
  • Task Status Monitoring
  • Task Reports
  • Task Alerts
  • Reports & Dashboards
  • Geo-Based Delivery Tracking
  • Commissions Management
  • API Integration

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies
An award given to products our B2B experts find especially valuable for companies

TraQSuite Position In Our Categories

Since businesses have their own business demands, it is reasonable that they steer clear of getting a one-size-fits-all, ”best” business program. At any rate, it is troublesome to try to discover such an app even among recognizable software systems. The rational thing to do should be to write the varied significant aspects that demand analysis like major features, packages, technical skill competence of the users, organizational size, etc. Thereafter, you must conduct the research thoroughly. Have a look at some of these TraQSuite evaluations and check out the other software programs in your shortlist more closely. Such well-rounded product research ensures you take out poorly fit software products and select the one which includes all the tools your business requires.

Position of TraQSuite in our main categories:

TOP 50

TraQSuite is one of the top 50 Distribution Software products

TOP 200

TraQSuite is one of the 200 eCommerce Platforms products

TOP 50

TraQSuite is one of the top 50 Network Management Software products

Organizations have diverse wants and requirements and no software platform can be perfect in such a condition. It is useless to try to find a perfect out-of-the-box software app that meets all your business requirements. The smart thing to do would be to modify the system for your special needs, staff member skill levels, budget, and other aspects. For these reasons, do not hasten and pay for well-publicized trendy applications. Though these may be widely used, they may not be the perfect fit for your particular wants. Do your groundwork, look into each short-listed application in detail, read a few TraQSuite Field Service Management Software - FSM reviews, call the vendor for explanations, and finally choose the app that offers what you need.

How Much Does TraQSuite Cost?

TraQSuite Pricing Plans:

Free Trial

Basic

Free

Advance

₹7,999/month

Premium

₹11,999/month

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What are TraQSuite pricing details?

TraQSuite Pricing Plans:

Free Trial

Basic

Free

Advance

₹7,999/month

Premium

₹11,999/month

TraQSuite offers several enterprise pricing plans for users to choose from. Check the following details.

Basic – Free

  • Single & Bulk agent upload
  • Agent activation/deactivation
  • Agent profile management
  • Agent availability management
  • Template-based service creation
  • Pre-built digital forms
  • Service activation/deactivation
  • Task creation & assignment
  • Task status tracking
  • Task report submission
  • Task report download in PDF
  • Reports with geo-tagged images
  • Account & Agent dashboards
  • Transaction reports
  • Task alerts
  • 1 Admin user
  • Support via email

Advance – ₹7,999/month

  • All features in Basic Plan, Plus:
  • Franchisee creation
  • Franchisee activation/deactivation
  • Franchisee profile management
  • Evaluation of agent workload
  • Custom services
  • Custom digital forms
  • Task assignment suggestions
  • Task report in XLS
  • Watermarked dates & times in images
  • Management dashboard
  • Real-time agent location reports
  • Batch task data reports
  • Task completion email alerts
  • In-app agent notifications
  • 5 free roled-based portal users
  • Support via call

Premium – ₹11,999/month

  • All features in Advance Plan, Plus:
  • Master Franchisee creation
  • Master Franchisee activation/deactivation
  • Master Franchisee profile management
  • Smart digital forms
  • Automatic distribution of expired & rejected tasks
  • Rotating tasks
  • Chained tasks & prepopulated data
  • Customer OTP handshake
  • Task submission with geofencing
  • Call recording & mobile number masking
  • Network dashboard
  • Are coverage & settlement reports
  • Task reports for customers
  • Text alerts
  • 25 free roled-based portal users
  • Network commissions management
  • Settlement approvals
  • API integration

User Satisfaction

Positive Social Media Mentions 12
Negative Social Media Mentions 0

We know that when you decide to buy a Field Service Management Software - FSM it’s important not only to find out how experts score it in their reviews, but also to find out if the actual clients and businesses that bought it are indeed content with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and TraQSuite reviews across a wide range of social media sites. The information is then displayed in a simple to understand format indicating how many clients had positive and negative experience with TraQSuite. With that information available you should be prepared to make an informed buying choice that you won’t regret.

Video

Technical details

Devices Supported

  • Android
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for TraQSuite?

TraQSuite seamlessly integrates with users’ existing on-premise platforms and applications.

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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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