TraQSuite Review
What is TraQSuite?
TraQSuite is a SaaS-based delivery management software that automates and enhances the critical supply chain processes of organizations and businesses in logistics and distribution, banking and insurance, microfinance, non-bank financial, telecom and broadband, and entertainment industries. You can use this interoperable software to improve operational efficiency, customer satisfaction, and business profitability.
TraQSuite enables you to implement efficient, accurate, and transparent e-Commerce logistics and last-mile delivery processes. You can achieve this with features like real-time end-to-end order monitoring, automated task reports and alerts, and location-based delivery updates.
The software also optimizes how you onboard new merchants, verify customer and employee information and collect and handle payments. With that, you can save more time and money, reduce business risks, and achieve seamless compliance. Plus, the delivery management software allows you to gather customer feedback through different channels and methods and generate, store, and handle digital documents.
You can implement TraQSuite without installing additional servers or hardware and asking for help from your own internal IT team. It can work along with your existing on-premise platforms and applications as well.
Show MoreOverview of TraQSuite Benefits
Customer Experience & Satisfaction
TraQSuite helps you improve customer experience and satisfaction by letting you ensure that products and goods are delivered to your customers within the schedule, regardless of whether they’re located in urban or rural areas. You’ll work with trained and skilled field personnel who perform delivery and logistics tasks on your behalf. At the same time, you can also utilize the features of the software to monitor and manage distribution tasks and agents.
Through hyperlocal, intra-city, first-mile, and last-mile delivery services provided by distribution task associates or agents, you’ll be able to quickly ship eCommerce and CPG products and goods to the right destinations and people. You can assign delivery and logistics tasks to agents and get automated notifications when they receive and complete their tasks. Additionally, TraQSuite permits you to track order status, delivery tasks, and package and agent locations in real-time.
Risk & Compliance Management
The delivery management software gives you the opportunity to efficiently and effectively handle risk and compliance. This way, your company can achieve better security, reputation, and bottom line. For example, TraQSuite allows you to run background checks on customers to verify and assess their profile, identity, or financial or credit standing. It also supports the quick and seamless verification of newly hired employees’ previous work experience via calls, emails, and on-site background checks.
TraQSuite assists you in minimizing your company’s exposure to the risk of mishandled cash, fraud, and theft as well. With the aid of automated tools and financial professionals, all your payment management procedures will be quickly, reliably, and safely handled without any hassles on your part. This includes the collection, transferring, monitoring, and reporting of payments/funds.
Business Data Digitization
TraQSuite digitizes your business data so you can handle essential documents and information in a more efficient, secure, sustainable, and cost-effective manner. It lets you verify and scan paper-based documents, files, content, and information and transform them into digital formats.
You can instantly send the digital documents and data to your other business systems and apps using TraQSuite’s API too. The software, moreover, makes it easy for you to gather information from customers in various locations. You’ll be able to collect customers’ feedback data through in-person or on-site interactions, phone surveys, or video interviews.
Show MoreOverview of TraQSuite Features
- Task Associates
- Logistics & Delivery Tasks
- Background Checks
- Merchant Onboarding
- Multichannel Feedback Collection
- Document & Data Digitization
- End-to-End Payment Collection
- Network Management
- Agent Management
- Service Templates
- Task Assignment
- Task Status Monitoring
- Task Reports
- Task Alerts
- Reports & Dashboards
- Geo-Based Delivery Tracking
- Commissions Management
- API Integration
Awards & Quality Certificates
TraQSuite Position In Our Categories
Knowing that businesses have particular business requirements, it is practical that they abstain from seeking a one-size-fits-all, “perfect” software product. Be that as it may, it is almost impossible to pinpoint such an app even among popular software systems. The practical thing to undertake can be to jot down the various vital factors that demand careful thought including important features, packages, technical skill capability of staff members, business size, etc. After which, you should double down on your product research systematically. Have a look at some TraQSuite review articles and scrutinize each of the software systems in your list more closely. Such all-encompassing research ensure you circumvent mismatched applications and buy the one which delivers all the function your company requires.
Position of TraQSuite in our main categories:
TOP
50
TraQSuite is one of the top 50 Distribution Software products
TOP
200
TraQSuite is one of the 200 eCommerce Platforms products
TOP
50
TraQSuite is one of the top 50 Network Management Software products
It's important to keep in mind that almost no software in the Field Service Management Software - FSM category is a perfect solution able to meet all the goals of all business types, sizes and industries. It may be a good idea to read a few TraQSuite Field Service Management Software - FSM reviews first as specific software may excel only in a very narrow group of applications or be created with a really specific industry in mind. Others can operate with a goal of being simple and intuitive and therefore lack complex functions welcomed by more experienced users. You can also find software that focus on a wide group of customers and give you a powerful feature toolbox, but that frequently comes at a higher price of such a service. Make sure you're aware of your requirements so that you choose a solution that has specifically the functionalities you search for.
How Much Does TraQSuite Cost?
TraQSuite Pricing Plans:
Free Trial
Basic
Free
Advance
₹7,999/month
Premium
₹11,999/month
What are TraQSuite pricing details?
TraQSuite Pricing Plans:
Free Trial
Basic
Free
Advance
₹7,999/month
Premium
₹11,999/month
TraQSuite offers several enterprise pricing plans for users to choose from. Check the following details.
Basic – Free
- Single & Bulk agent upload
- Agent activation/deactivation
- Agent profile management
- Agent availability management
- Template-based service creation
- Pre-built digital forms
- Service activation/deactivation
- Task creation & assignment
- Task status tracking
- Task report submission
- Task report download in PDF
- Reports with geo-tagged images
- Account & Agent dashboards
- Transaction reports
- Task alerts
- 1 Admin user
- Support via email
Advance – ₹7,999/month
- All features in Basic Plan, Plus:
- Franchisee creation
- Franchisee activation/deactivation
- Franchisee profile management
- Evaluation of agent workload
- Custom services
- Custom digital forms
- Task assignment suggestions
- Task report in XLS
- Watermarked dates & times in images
- Management dashboard
- Real-time agent location reports
- Batch task data reports
- Task completion email alerts
- In-app agent notifications
- 5 free roled-based portal users
- Support via call
Premium – ₹11,999/month
- All features in Advance Plan, Plus:
- Master Franchisee creation
- Master Franchisee activation/deactivation
- Master Franchisee profile management
- Smart digital forms
- Automatic distribution of expired & rejected tasks
- Rotating tasks
- Chained tasks & prepopulated data
- Customer OTP handshake
- Task submission with geofencing
- Call recording & mobile number masking
- Network dashboard
- Are coverage & settlement reports
- Task reports for customers
- Text alerts
- 25 free roled-based portal users
- Network commissions management
- Settlement approvals
- API integration
User Satisfaction
Positive Social Media Mentions
12
Negative Social Media Mentions
0
We are aware that when you make a decision to get a Field Service Management Software - FSM it’s crucial not only to learn how experts score it in their reviews, but also to discover whether the actual clients and companies that bought it are genuinely happy with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and TraQSuite reviews across a broad range of social media sites. The data is then presented in an easy to understand format indicating how many customers had positive and negative experience with TraQSuite. With that information at hand you should be prepared to make an informed buying decision that you won’t regret.
Video
Technical details
Devices Supported
- Android
- Web-based
Deployment
- Cloud Hosted
- Open API
Language Support
- English
Pricing Model
- Free
- Monthly payment
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for TraQSuite?
TraQSuite seamlessly integrates with users’ existing on-premise platforms and applications.
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