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Troop Messenger Review

Troop Messenger
Our score: 8.0 User satisfaction: 86%

What is Troop Messenger?

Troop Messenger is a unified business messenger application created to empower and improve team communication and collaboration. It provides businesses and organizations with an instant messaging platform that is so unique and allows users to get in touch, discuss business and projects, share ideas, and collaborate within a more secure and exclusive environment.

Troop Messenger is not just limited to a single site. Much like social media networks and messaging apps, Troop Messenger connects users to anyone within their organization regardless of their location or time zones, making it an ideal messaging and collaboration tool for organizations that operate in multiple locations or employ a vast online-based workforce.

With Troop Messenger, users not just enjoy the usual chatting and instant messaging capabilities but can also leverage advanced features such as virtual meetings, audio/video calls, screen sharing, and more, enabling them to communicate and collaborate effortlessly.

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Overview of Troop Messenger Benefits

Graduate From Emails and One-on-One Meetings

Troop Messenger helps you transition from old communication and collaboration practices into something that’s innovative, fast, and highly effective. Email threads can get so confusing as time rolls. One-on-one discussions may be effective, but it can be a waste of time, money, and resources if the parties involved have to travel from distant locations and a venue for the meeting needs to be reserved.

With Troop Messenger, you and your team can engage in meaningful and productive conversations via instant messaging. If someone needs to get his or her point across or make a business pitch, Troop Messenger allows them to facilitate virtual meetings and make their presentations right where they are to superiors and managers who are located on the opposite side of the globe.

Communicate and Collaborate Anywhere, Anytime

Whether you are out for lunch or on a business trip somewhere, you can always access Troop Messenger easily from your mobile devices. Do you need to contact your colleague about a wonderful business idea you just thought of right now? You just pull out your smartphone and make that call.

Troop Messenger is lightning fast, connecting you to other members of your organization in excellent speed. On top of that, the software is very secure. All your messages, conversations, and exchanges are encrypted from end to end, ensuring no unauthorized party has access to information entered and shared within the Troop Messenger system.

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Overview of Troop Messenger Features

  • One-One Messaging
  • Group Chats
  • File Sharing
  • Contact Search
  • Filters (links,Attachments,etc)
  • Web, Mobile & Desktop Messaging
  • Pin Users
  • Flag Messages
  • Analytics
  • Audio Call
  • Audio Messaging
  • Video Calling
  • Screen Sharing
  • Unlimited Groups
  • Delete & Recall
  • Troop Store
  • Unlimited Users
  • Unlimited Messages History
  • Multiple Domain merging
  • Video Conferencing
  • Screen Sharing /Controlling
  • Jumper
  • Burnout
  • Broad Casting
  • Data Record

What Problems Will Troop Messenger Solve?

1) In order to save even more time, Troop Messenger has come up with a speech-to-text option which is a smart way of working in this mechanical generation.

2) Troop Messenger is the the-go team collaboration software because of its inherent features at one place

3) Troop Messenger is strictly individual to your company. So there is no involvement of a third party or external networks which is essential in an organization.

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Troop Messenger Position In Our Categories

Since companies have distinct business wants, it is reasonable that they steer clear of picking an all-encompassing, “perfect” software product. Nonetheless, it is nearly futile to discover such application even among branded software solutions. The reasonable thing to do can be to spell out the numerous important functions that call for a analysis such as critical features, pricing, technical skill ability of staff members, organizational size, etc. Thereafter, you should do your product research systematically. Go over these Troop Messenger analyses and look over the other software products in your shortlist in detail. Such well-rounded product investigation can make sure you take out ill-fitting applications and select the system that has all the benefits your business requires.

Position of Troop Messenger in our main categories:

TOP 500

Troop Messenger is one of the top 500 Collaboration Software products

TOP 200

Troop Messenger is one of the 200 Communications Software products

There are well-liked and widely used solutions in each software category. But are they automatically the best fit for your organization’s specific wants? A trendy software solution may have thousands of customers, but does it provide what you require? For this reason, do not blindly spend on popular systems. Read at least a few Troop Messenger Communications Software reviews and consider the aspects that you desire in the software such as the cost, main tools, available integrations etc. Then, shortlist a few systems that fit your wants. Check out the free trials of these apps, read online opinions, get clarifications from the maker, and do your homework systematically. This exhaustive groundwork is certain to aid you find the finest software platform for your organization’s unique needs.

How Much Does Troop Messenger Cost?

Troop Messenger Pricing Plans:

Free Trial

Free

Free

Premium

$2.50/user/month

Enterprise

$5/user/month

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What are Troop Messenger pricing details?

Troop Messenger Pricing Plans:

Free Trial

Free

Free

Premium

$2.50/user/month

Enterprise

$5/user/month

Troop Messenger offers the following basic and enterprise pricing packages:

Free

  • Up to 50 users
  • One-One Messaging
  • Group Chats
  • File Sharing
  • Contact Search
  • Filters (links,Attachments,etc)
  • Web, Mobile & Desktop Messaging
  • Pin Users
  • Free Email Support
  • 50GB Storage

Premium – $2.5/month/user

  • 1-100 Users
  • All Free Features
  • Flag Messages
  • Analytics
  • Audio Call
  • Audio Messaging
  • Video Calling
  • Screen Sharing
  • Unlimited Groups
  • Delete & Recall
  • Troop Store
  • Email/Call Support
  • 150GB Storage

Enterprise – $5.0/user/month or $50/user/year

  • All Premium features
  • Unlimited Users
  • Unlimited Messages History
  • Multiple Domain merging
  • Video Conferencing
  • Screen Sharing /Controlling
  • Jumper
  • Burnout
  • Broad Casting
  • Data Record
  • Dedicated Account Manager
  • 250GB Storage

User Satisfaction

Positive Social Media Mentions 21
Negative Social Media Mentions 3

We realize that when you choose to purchase a Communications Software it’s vital not only to find out how professionals rank it in their reviews, but also to discover if the actual users and enterprises that purchased these solutions are actually content with the product. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Troop Messenger reviews across a broad array of social media sites. The information is then featured in a simple to digest form showing how many users had positive and negative experience with Troop Messenger. With that information at hand you should be ready to make an informed business decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise
  • Open API

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Troop Messenger?

Troop Messenger integrates with the following business systems and applications plus more:

  • Google Drive
  • Hangouts
  • Trello
  • Zapier

 

Troop Messenger User Reviews

Troop Messenger average rating:

Average score
5/5 (42 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

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The most favorable review

Rocky

PROS: I like using Advanced Filters because I can filter photos, hyperlinks and files arranged according to a definite date range, so it's so easy to search historical data. I also like messaging myself with notes, images and URLs. It's so great for team collaboration!

CONS: I can't think of anything at the moment. I really like Troop Messenger.

Reviewed 4 years ago

Read full review >

The least favorable review

Anonymous Reviewer

PROS: UI is very good, it is very easy to use,, I liked the unique features of TroopMessenger

CONS: I didn’t find any problems with it

Reviewed 4 years ago

Read full review >

More reviews from 42 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Well developed tool

Read full review >
Surya Sai Ganesh Gorthi
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 12.12.2022 Company Size: N/A Industry: N/A

PROS: Unlike other team chat apps Troop Messenger supports all the major delivery models such as on-premise, SaaS, chat APIs & SDKs, and customisation.

CONS: This tool has no issues that halt the work flow

What do you think about this review?

Great Poor

Best Communication Tool For Team

Read full review >
Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.11.2022 Company Size: N/A Industry: N/A

PROS: In addition to messaging, group calling, and one-on-one/ group screen sharing, Troop Messenger is a multitasking tool that enables programmers to work on code concurrently without leaving the user interface.

CONS: There is nothing as such in this tool

What do you think about this review?

Great Poor
Show More User Reviews (42)

One stop solution for all business communication

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Surya Nani
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.11.2022 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: Troop Messenger didn’t just limit itself with SaaS model, it also offers on-premise, chat APIs & SDKs, customized versions unlike other team chat apps.

CONS: Every feature and module functions flawlessly.

What do you think about this review?

Great Poor

Perfect tool for remote working

Read full review >
Kushal  Naveen
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.09.2022 Company Size: 11-50 Employees Industry: Architecture & Planning

PROS: You will not face any latency issues that are common with its contemporaries.

CONS: I've never had a nasty experience using Troop Messenger, and the service has exceeded my hopes.

What do you think about this review?

Great Poor

Excellent team communication tool

Read full review >
Hebah  Patel
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 31.08.2022 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: Conducting all the channels of communication our teams are working effectively. I would start client conferences and hold online training sessions and workshops using this platform without moving from the UI.

CONS: None are problematic. It is an excellent team communication tool

What do you think about this review?

Great Poor

User friendly tool

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Nishant Kumar
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.08.2022 Company Size: More than 100 Employees Industry: Market Research

PROS: Troop Messenger helps me stay in touch with my team by allowing me to chat, organise online team meetings, share files, arrange video conferences, and make simple phone calls, among other things.

CONS: No, it has problems, in fact it works better than every other tool

What do you think about this review?

Great Poor

Best communication tool

Read full review >
Ram Mohan
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 10.08.2022 Company Size: More than 100 Employees Industry: E-Learning

PROS: No matter where remote workers are stationed, communication will be simple because of Troop Messenger's lack of latency issues. In contrast to other solutions, onboarding new staff is easy and doesn't involve a lengthy procedure. One of its many benefits is the security protocols it uses, which has led several domains to use it as its official communication platform.

CONS: None in particular; in fact, I prefer Troop Messenger's for its functionalities.

What do you think about this review?

Great Poor

Best tool to communicate with colleagues!

Read full review >
Sukesh Kumar
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.08.2022 Company Size: More than 100 Employees Industry: Consumer Services

PROS: Troop Messenger is a fantastic tool for collaboration and communication. Establishing groups and managing the workspace is simple. Both file sharing and instant messaging function effectively. The unusual features of Troop Messenger are a bonus. Additionally, admin privileges stand out from other programs because they offer phone and video conferencing, which greatly eases my life.

CONS: Every feature in Troop Messenger is equally good.

What do you think about this review?

Great Poor

All-in-one communication tool

Read full review >
Rithvihk Bansai
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 29.07.2022 Company Size: More than 100 Employees Industry: Architecture & Planning

PROS: Troop Messenger is an all-in-one communication tool that enables you to communicate with your team, share files, and more.

CONS: None of the aspects are problematic.

What do you think about this review?

Great Poor

Excellent team communication tool

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HP PROPERTIES HARAVIND
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.07.2022 Company Size: More than 100 Employees Industry: Computer Networking

PROS: The tool Troop Messenger is fantastic. We no longer use lone or feature-specific tools because it has so many features. We are utterly satisfied with it because it provides the best services.

CONS: There is no such thing as problematic this till Troop Messenger. Since it has all the features I don’t have to seek any changes

What do you think about this review?

Great Poor

Best tool in the market

Read full review >
Rahul Mishra
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 15.07.2022 Company Size: More than 100 Employees Industry: Computer Software

PROS: There are no restrictions on message history, secure file sharing, advanced search filters, image slideshow, the ability to add the most often used conversations to flagging, and elegant and efficient mobile apps.

CONS: Since we can't afford to use a problematic application, Troop Messenger was chosen as our official communication tool.

What do you think about this review?

Great Poor

Great tool to work with

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Druti reddy
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.07.2022 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: Troop Messenger is used by our team for internal calls. The software handles issues with remote, office & hybrid workers, urgent communication requirements, problem-solving, inquiries from huge groups, and one-on-one and group virtual meetings.

CONS: I don’t see any issues in this tool

What do you think about this review?

Great Poor

Best team chat app

Read full review >
Sai  Pratyush
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 04.07.2022 Company Size: 51-100 Employees Industry: Information Technology and Services

PROS: It is so much more effective than any other app in establishing community and group communication. Important messages are considerably easier to arrange and search for.

CONS: If there is any such problem with Troop Messenger I would’ve never employed it.

What do you think about this review?

Great Poor

Best tool for internal office communication

Read full review >
Ishita Varma
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 27.06.2022 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: The best aspects are many! Starting from the simple-to-use interface to the wide range of deployment models, this tool has everything in it for teams to communicate and collaborate with each other. I personally like File Deck, which helps to locate all files in one place; chat area filters for filtering the itemised data from the chat area; wallpapers for changing moods etc.,

CONS: We haven’t found such scenarios so far, as most of the team communication is being successfully carried out by this team collaboration platform. But I am looking for some in-built task management features.

What do you think about this review?

Great Poor

Best product for Team Messaging!

Read full review >
Krishna  Kanth
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 20.06.2022 Company Size: More than 100 Employees Industry: Computer Software

PROS: We found it the best in many ways! It is simple-to-use, easy to onboard users, available across cross-platforms, and affordable for all business sizes. The best part of Troop Messenger is that it saves time for our teams with its unique work productivity features such as Forkout messaging, Message-to-self, editing messages, forwarding or copying multiple messages, and chat area filters to narrow down search for images, videos, text files, and others. We chose its pay-as-you-go model, SaaS, for our company size.

CONS: Honestly, we have never faced a situation like this with this product. We found other collaboration tools are messy and complex. This product is really helping us out.

What do you think about this review?

Great Poor

Flawless tool

Read full review >
Savitri Nayani
4/5

Overall impression

5/5

Customer Support

2/5

Value for Money

5/5

Ease of Use

Published on: 13.06.2022 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: Troop Messenger secures the data and other channels of communication

CONS: Everything is perfect with this tool

What do you think about this review?

Great Poor

Outstanding communication tool

Read full review >
Ankita Dutta
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 31.05.2022 Company Size: More than 100 Employees Industry: Market Research

PROS: Troop Messenger is compatible with air-gap network

CONS: I didn’t see any problem with it

What do you think about this review?

Great Poor

Easy to use

Read full review >
Maanav Raj
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 20.05.2022 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: Despite Troop Messenger being delivered with multiple features still, it is easy to use.

CONS: As of now, I didn’t find any problems with this tool.

What do you think about this review?

Great Poor

The best solution for remote as well as hybrid work.

Read full review >
Navtej Bose
5/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 12.05.2022 Company Size: 51-100 Employees Industry: Education Management

PROS: Troop Messenger is a tool that empowers the users, no matter whatever the complexities are in the team communication, it will assist you in sorting every aspect.

CONS: It is the best tool and everything is working fine.

What do you think about this review?

Great Poor

A tool you cannot miss

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Rosy Joe
4/5

Overall impression

5/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 05.05.2022 Company Size: 51-100 Employees Industry: Marketing and Advertising

PROS: It has proactive features that are capable enough to meet our requirements with changing market trends.

CONS: There haven't been any such issues that I've come across.

What do you think about this review?

Great Poor

Apt tool for business chat

Read full review >
Rajiv Sinha
4/5

Overall impression

5/5

Customer Support

3/5

Value for Money

5/5

Ease of Use

Published on: 29.04.2022 Company Size: More than 100 Employees Industry: Market Research

PROS: Using Troop Messenger you can hold business meetings, webinars, sales promotions, etc.

CONS: There are no such aspects as problematic in this tool

What do you think about this review?

Great Poor

A complete office chat app

Read full review >
Barkha Mishra
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 20.04.2022 Company Size: 51-100 Employees Industry: Graphic Design

PROS: It is a secured tool and it has the on-premise option.

CONS: I don’t see any problems in Troop Messenger

What do you think about this review?

Great Poor

A complete office chat app

Read full review >
Niya  Mathur
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 20.04.2022 Company Size: More than 100 Employees Industry: Architecture & Planning

PROS: It is a secured tool and it has the on premise option.

CONS: I don’t see any problems in Troop Messenger as of now

What do you think about this review?

Great Poor

What I think about Troop Messenger

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Jessie
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 17.11.2021 Company Size: 11-50 Employees Industry: N/A

PROS: Troop Messenger's chat area allows us to tag the messages we receive. We can also forward multiple messages to other users or groups at the same time. We're also able to filter other kinds of messages that might be flagged, including photos, videos and files that we can preview in the chatbox.

CONS: It would be great if the seven-day complimentary trial needs to become 14 days so we can explore all the features of Troop Messenger.

What do you think about this review?

Great Poor

Great collab tool

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Darwin
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 29.10.2021 Company Size: 11-50 Employees Industry: N/A

PROS: Troop Messenger as a collaboration tool is great in general and is very user-friendly. We're also able to add guests easily. We can also send photos, videos and emojis that make our chats fun. We can also call using audio or video, so it's great value for money.

CONS: It would be great if we're able to integrate more third-party systems that we also use, so we can be more efficient instead of using so many applications at once.

What do you think about this review?

Great Poor

Excellent for team collaboration

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Rocky
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 07.10.2021 Company Size: More than 100 Employees Industry: N/A

PROS: I like using Advanced Filters because I can filter photos, hyperlinks and files arranged according to a definite date range, so it's so easy to search historical data. I also like messaging myself with notes, images and URLs. It's so great for team collaboration!

CONS: I can't think of anything at the moment. I really like Troop Messenger.

What do you think about this review?

Great Poor

Best app for remote working

Read full review >
Eudora
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 13.09.2021 Company Size: More than 100 Employees Industry: N/A

PROS: I like being able to use advanced filters, global search and file preview features. The emoji collection and splashboard are great too, and of course, being able to make audio and video calls and message yourself.

CONS: No issues so far.

What do you think about this review?

Great Poor

Biz must-have

Read full review >
Joshua
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 11.09.2021 Company Size: More than 100 Employees Industry: N/A

PROS: I like that Troop Messenger is designed well, so easy to use and it's applicable for all business levels and in turn, benefits us all.

CONS: I look forward to seeing more improvements to the UI.

What do you think about this review?

Great Poor

Best chat app

Read full review >
Anonymous Reviewer
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 06.09.2021 Company Size: N/A Industry: N/A

PROS: UI is very good, it is very easy to use,, I liked the unique features of TroopMessenger

CONS: I didn’t find any problems with it

What do you think about this review?

Great Poor
Juliet
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 13.06.2021 Company Size: 11-50 Employees Industry: N/A

PROS: I like being able to easily reach out to teammates and clients at any given time. Troop Messenger's UI is easy, UX is beautiful, and it helps me save time and become more productive. The filters I use help me sift through huge amounts of data, unread messages, frequent recipients and history.

CONS: I can't think of any at the moment. I'm really just looking forward to the screen controlling feature to be released soon.

What do you think about this review?

Great Poor

Internal communications marvel

Read full review >
Carlo
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 25.05.2021 Company Size: More than 100 Employees Industry: N/A

PROS: I like Troop Messenger and would encourage other companies to use it. It reminds me of Whatsapp, where business and casual communications are interlinked. Its UI is clean and easy to use. Features like Advanced Filter Group and File Preview improve the UX even more.

CONS: It would be great if we can avoid the lag when using the tool on our mobile device, but not a major issue because Troop Messenger's features are tops!

What do you think about this review?

Great Poor

Provides access to unlimited chat history!

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Ramya Jamanjyothi
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.05.2021 Company Size: N/A Industry: N/A

PROS: One of the best aspects of Troop Messenger is; it provides unlimited access to chat history across one-to-one and group chat windows regardless of the pricing plans. It syncs all the messages and files uniformly across its mobile, desktop, and browser editions. It is helping us to communicate and collaborate faster with its features.

CONS: We haven’t found any issues with Troop Messenger as it helps us improve our work culture. Moreover, we were to switch on its browser version in low-speed networks too.

What do you think about this review?

Great Poor

The latest team collaboration tool with innovative collaborative features!

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Bhargavi Sunanda
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 19.04.2021 Company Size: N/A Industry: N/A

PROS: One of the best aspects of this product is the shared groups. Your group work happens here! The group members can have shared access to the work conversations, updates, and files. On top of it, these groups come with an advanced group calling facility with remote screen share and jointly-code editor integrated into it.

CONS: Everything works perfectly well in Troop Messenger. We are looking for a small inclusion in it. That is the addition of a reminder facility to the respond later feature. It would help us send responses on time.

What do you think about this review?

Great Poor

Incomparable messaging platform

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Fritz
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 14.04.2021 Company Size: 11-50 Employees Industry: N/A

PROS: I really like Troop Messenger's UI and UX. It's easy to use and the features are very modern. We're able to do away from manual tasks and we're able to work much faster between teams and managers.

CONS: Triple Messenger's UI needs to improve. I think the fact that it has a lot of features (some that others don't have), the dashboard sometimes takes time to load.

What do you think about this review?

Great Poor

Excellent tool for team projects

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Hudson
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 19.02.2021 Company Size: More than 100 Employees Industry: N/A

PROS: I like Troop Messenger because it offers so many features like IM, video conferencing, text search, audio/video calls and sharing files. There's also cool emojis and wallpapers to make collaboration more fun across many teams.

CONS: It has a lot of features but would be really helpful to add integrations such as a task manager.

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Best chat app

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Angela
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 03.02.2021 Company Size: 11-50 Employees Industry: N/A

PROS: I like that Troop Messenger has a lot of features that I can use for our team's file sharing and communications needs, including Burnout, Flagging, Global Search, Forkout, Mute conversations and even Screen Share!

CONS: I wish we're able to delete whole chats because otherwise, we need to click on each message to delete and that takes too much time.

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Good IM tool for start-ups

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Rosetta
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 09.06.2020 Company Size: 11-50 Employees Industry: Information Technology and Services

PROS: I like that Troop Messenger is easy to use and endorse to our teams. It's also intuitive. I'm able to find my way around and utilize all functions, thanks to its online tutorials. I began with the free version before subscribing. It felt natural for me to upgrade because of the good feedback we received from our teams and clients. Being able to do collaborative projects between vendors and clients are also a great help.

CONS: It might be a popular request to enable more native integrations with the apps that we're already using.

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Simple Team Communication App

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Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 22.07.2019 Company Size: 51-100 Employees Industry: Computer Software

PROS: A wide range of chat-collaboration features it consists of is what I like the most. It allows our teammates to connect through one-on-one messaging, group chats, voice/video calls, audio messaging, Fork-out, and Burn-out.

CONS: There are few occasional loading issues with the application.

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The best among its competitors!

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Anonymous Reviewer
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 26.06.2019 Company Size: 11-50 Employees Industry: N/A

PROS: The learning curve of Troop Messenger is relatively simple to that of other chat collaboration tools. Troop Messenger’s pricing plans are totally affordable to any form and size of the organizations. As far as the data filters are concerned, this tool has an advanced search feature to filter out messages, videos, files, contacts, images, URLs and locations.

CONS: So far I didn’t notice any, but the inclusion of the to-do list would be a great idea.

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Instant and Faster Team Messaging Tool!

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Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 26.06.2019 Company Size: 51-100 Employees Industry: Computer Software

PROS: I like the most about this tool is its simple use and easy to understand interface. All chat supportive features are well-designed to be used and understood by any new user. Few of the team collaboration features include: • One-on-one messaging • Voice-video call • Fork-out ( a feature that sends a single message to multiple users and multiple users at once.) • Burnout- a private conversation, chat window. • Screen share

CONS: Though I didn’t find much, support of third-party app integration to the Troop Messenger would make the tool more outstanding.

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Nice for office communications

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Anonymous Reviewer
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 30.01.2019 Company Size: 1-10 Employees Industry: Automotive

PROS: Ease of sharing files across users. Reach each employee privately.

CONS: N/A

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An effective team communication tool

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john smithgeek
4/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 22.01.2019 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: It's super easy to start using and is great for shared documents where you need to have multiple people providing input and updates. I like that two people can be simultaneously communicate on a screen without a problem.

CONS: It's good, but more features to be added

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Well developed tool

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Surya Sai Ganesh Gorthi
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 12.12.2022 Company Size: N/A Industry: N/A

Best Communication Tool For Team

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Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.11.2022 Company Size: N/A Industry: N/A

One stop solution for all business communication

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Surya Nani
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.11.2022 Company Size: More than 100 Employees Industry: Information Technology and Services

Perfect tool for remote working

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Kushal  Naveen
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.09.2022 Company Size: 11-50 Employees Industry: Architecture & Planning

Excellent team communication tool

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Hebah  Patel
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 31.08.2022 Company Size: More than 100 Employees Industry: Marketing and Advertising
Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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