Versature Review

PROS: Versature is reliable and the system is stable and robust! The customer service team is always reachable, so change requests are quickly accommodated. They also notify us when there's an issue and when it's already addressed.

CONS: There is nothing to dislike! All our issues were resolved immediately, so it's all good.

PROS: Versature is a great program! What I love most about it are its ever-reliable customer service and its user-friendly system. I was able to learn how it works pretty quickly. So far, the program has never failed.

CONS: Troubleshooting could be tricky for someone without admin access.

PROS: The best part of Versature is their ever-reliable customer service! They are prompt in providing solutions to any issue that we raise.

CONS: It rarely happens, but I did encounter some glitches sometimes.

PROS: Versature is probably the best of its kind out there because of its: (1) user-friendliness; (2) reasonable pricing; (3) fast service; and (4) high functionalities. The international calls are also free in selected locations.

CONS: I hope the free international calls would apply regardless of your location.

PROS: It is a great service provider. The calls we make and receive are really clear and uninterrupted. Plus, they have excellent customer service, too.

CONS: It took us time to learn troubleshooting issues when receiving calls.

PROS: It's beneficial to use Versature instead of its competitors. The service is prompt, the price is affordable, and it has many great and functional features.

CONS: Since this VOIP system uses the internet, it quickly gets affected when our internet service provider messes up.

PROS: All I get is high-quality service! The system is complete and steady. The customer service is really dependable.

CONS: I encountered some lags with voice calls when communicating long distance.

PROS: I love their customer service! Their reps are so reliable and friendly. They are prompt in providing their assistance.

CONS: Since this is a managed service, I always need to contact support to resolve issues. I wish I could be more hands-on in troubleshooting issues.

PROS: I love how easy it is to contact support, upgrade plans, and avail of new services.

CONS: Its fax-to-email feature can be simplified further.

PROS: The service is reliable and of high quality! The system is robust, and their customer service is fantastic!

CONS: I'm pretty satisfied with this service.

PROS: We've been using Versature for quite a while, but they went over the top when the pandemic hit our business. Their customer support team is incredible. They helped us deactivate some of the lines that we will no longer use and offered a discount to help us financially recover from the pandemic's effects.

CONS: I hope they would soon eliminate the long-distance fees when calling within the country.

PROS: I love their customer support service! They make sure that all issues are resolved before marking our case closed. The device is all working and easy to use. Replacing the devices is never an issue with Versature. It's also easy to renew contracts, even remotely, because they allow us to sign documents using DocuSign.

CONS: All good!

PROS: This service is accessible regardless if I'm working remotely or in the office. I can also access it through mobile or the desk handset. It keeps us connected to our customers and partners. What I like best are the mobile call forwarding and the voicemail-to-text feature.

CONS: So far, everything is going great! Their customer service reps are always there to help.

PROS: The system is user-friendly! It's easy to navigate and the learning curve isn't steep at all.

CONS: They could improve on the features and functionalities of the conference call.