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Versum Review

Versum
Our score: 8.5 User satisfaction: 89%

What is Versum?

Versum is a salon and spa management software which enables spa managers and owners to carry out their day to day affairs smoothly and without any hassles. The software features a set of the most needed elements needed to not just manage but also to promote your business across the market.

Versum was introduced in 2010 and has been serving renowned salons and spa in the fashion industry. It was designed to ensure ease of operation and so your workers can make use of mobile devices for scheduling appointments, inventory tracking and marketing.

In addition to ensuring provision of top quality services, Versum also helps you to keep your loyal customers in loop so that you are always in for good business.

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Overview of Versum Benefits

The software is completely web based which means that you can access it through desktop or any mobile device. Hence you only need a small device to keep all your business in one place. Also, it eliminates the need of any servers you might need to deploy at your workplace.

Scheduling is an important element for service businesses. Hence, Versum provides fast and easy solutions for scheduling and appointments. Also, you can completely access your appointment history. This helps you to understand how a particular customer wants services and you are then able to provide them with the best.

There are numerous filters available in the software. These filters allow you to segregate customers on the basis of the services they receive. You get complete insights on their visiting frequency and preferred services. This is a great help in designing effective marketing campaigns and sharing personalized offers with your customers.

Automatic notifications and appointment reminders for your customers give them a home like feel. Hence, they are likely to return to your spa for more services. There is an automatic database checker which monitors the clients who haven’t shown up at the appointment. They receive attractive automated emails and you can also customize them the way you prefer.

To keep your loyal customers in the loop, there are several rewards and loyalty programs available too. These features not only help you manage your salons in a better way but they also give you better chances to increase your ROI.

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Overview of Versum Features

  • Appointment Management
  • Email Marketing
  • Booking calendar
  • Built In CRM
  • Automatic Reminders
  • Social Media Marketing
  • POS
  • Referral Programs
  • Inventory Management
  • Promotional Campaigns
  • Payroll management
  • Appointment history
  • Gift & Rewards System

Versum Position In Our Categories

Because companies have distinctive business-related needs, it is only prudent that they avoid getting an all-encompassing, “perfect” software solution. However, it would be almost impossible to come across such a software product even among well-known software systems. The clever thing to do should be to write the several main aspects which demand research such as major features, price terms, technical skill competence of staff members, business size, etc. Thereafter, you must conduct your research through and through. Read some Versum evaluations and scrutinize each of the software solutions in your shortlist in detail. Such well-rounded research guarantee you keep away from poorly fit apps and select the one which offers all the aspects your business requires for success.

Position of Versum in our main categories:

TOP 50

Versum is one of the top 50 Business Process Management Software products

TOP 50

Versum is one of the 50 Club & Membership Management Software products

TOP 10

Versum is one of the top 10 Salon Software products

If you are considering Versum it might also be sensible to examine other subcategories of Club & Membership Management Software gathered in our base of B2B software reviews.

Each company is different, and might require a specific Club & Membership Management Software solution that will be fit for their company size, type of customers and staff and even specific niche they deal with. It's not wise to count on finding an ideal services that is going to work for each company regardless of their history is. It may be a good idea to read a few Versum Club & Membership Management Software reviews first and even then you should keep in mind what the software is intended to do for your business and your staff. Do you need an easy and intuitive service with only basic functions? Will you actually use the advanced tools needed by experts and large enterprises? Are there any specific features that are especially beneficial for the industry you operate in? If you ask yourself these questions it will be much easier to find a solid software that will fit your budget.

How Much Does Versum Cost?

Versum Pricing Plans:

Free Trial

Solo Plan

€25/month

Basic Plan

€39/month

Medium Plan

€69/month

Pro Plan

€109/month

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What are Versum pricing details?

Versum Pricing Plans:

Free Trial

Solo Plan

€25/month

Basic Plan

€39/month

Medium Plan

€69/month

Pro Plan

€109/month

Versum offers four SMB and enterprise pricing plans you should consider. All packages have the same features and the pricing varies according to the number of employees. Here are the features:

  • Encrypted Connections
  • $0.07 charges per SMS
  • 50 SMS pack for free
  • SMS reminders
  • Backups
  • Technical Support

Solo Plan –  €25 per month

  • 1 Employee

Basic Plan – €39 per month

  • For 2 to 6 employees

Medium Plan – €69 per month

  • For 7 to 12 employees

Pro Plan – €109/month

  • For more than 12 employees
  • Priority Technical Support

User Satisfaction

Positive Social Media Mentions 25
Negative Social Media Mentions 3

We realize that when you choose to buy a Club & Membership Management Software it’s crucial not only to find out how experts score it in their reviews, but also to find out whether the actual users and companies that purchased these solutions are indeed content with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Versum reviews across a broad array of social media sites. The information is then displayed in a simple to digest way showing how many users had positive and negative experience with Versum. With that information available you should be ready to make an informed business decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Versum?

Versum integrates with the following business systems and applications:

  • Facebook
  • Microsoft Excel
  • Google Calendar

Versum User Reviews

Versum average rating:

Average score
4.3/5 (3 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

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The most favorable review

Ismael

PROS: I am not used to using technology in my life, and I was nervous when Versum was introduced. It is a good thing that the app is really easy to work with that I did not have too much trouble learning how to use it. It did improve our daily operations, especially for bookings, getting more customers, and setting up appointments. It also keeps track of our inventory and provides statistics on customer satisfaction and employee performance, financial reports, and a lot more. All of these for an affordable price!

CONS: A backup or contingency when power supplies are interrupted.

Reviewed 5 years ago

Read full review >

The least favorable review

Maximus

PROS: Versum effectively and efficiently supports our business by managing our supporting activities like appointment setting and managing products' stock/inventory. It helps us be reminded of the appointments for the day, sends email reminders to our clients, and sends emails to review our service.

CONS: I hope for a more user-friendly and more intuitive customer portal and more templates for emails to choose from.

Reviewed 5 years ago

Read full review >

More reviews from 3 actual users:

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  • Latest
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Lets us concentrate on the work more and less on the admin tasks

Read full review >
Maximus
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 08.03.2021 Company Size: 11-50 Employees Industry: N/A

PROS: Versum effectively and efficiently supports our business by managing our supporting activities like appointment setting and managing products' stock/inventory. It helps us be reminded of the appointments for the day, sends email reminders to our clients, and sends emails to review our service.

CONS: I hope for a more user-friendly and more intuitive customer portal and more templates for emails to choose from.

What do you think about this review?

Great Poor

Handling administrative tasks with Versum

Read full review >
Aileen
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 14.01.2021 Company Size: 11-50 Employees Industry: N/A

PROS: Versum offers many functions for our salon—room management, appointment setting, inventory, marketing, and statistics. Plus, the software is really easy to use and intuitive.

CONS: Nothing to dislike. It made our life easier.

What do you think about this review?

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Show More User Reviews (3)

Made me concentrate on providing service

Read full review >
Ismael
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 01.01.2021 Company Size: 11-50 Employees Industry: N/A

PROS: I am not used to using technology in my life, and I was nervous when Versum was introduced. It is a good thing that the app is really easy to work with that I did not have too much trouble learning how to use it. It did improve our daily operations, especially for bookings, getting more customers, and setting up appointments. It also keeps track of our inventory and provides statistics on customer satisfaction and employee performance, financial reports, and a lot more. All of these for an affordable price!

CONS: A backup or contingency when power supplies are interrupted.

What do you think about this review?

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Versum Comparisons

Versum user reviews

Lets us concentrate on the work more and less on the admin tasks

Read full review >
Maximus
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 08.03.2021 Company Size: 11-50 Employees Industry: N/A

Handling administrative tasks with Versum

Read full review >
Aileen
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 14.01.2021 Company Size: 11-50 Employees Industry: N/A

Made me concentrate on providing service

Read full review >
Ismael
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 01.01.2021 Company Size: 11-50 Employees Industry: N/A
Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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