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Voicent Predictive Dialer Review

Voicent Predictive Dialer
Our score: 7.8 User satisfaction: N/A

What is Voicent Predictive Dialer?

Voicent is a VoIP software application that offers an easy-to-use predictive dialer software product named Agent Dialer that can boost your productivity and improve campaign bottom-line. The product dials automatically skips busy, disconnected, and no-answer lines, and leaves a voice message optionally on answering machines. Your agent does not need to get involved until a live person answers. When this happens, the software opens a window on the agent’s computer that shows the person’s name and number.

 

Overview of Voicent Predictive Dialer Benefits

  • Agent Dialer is affordable and easy to use.
  • Agents can use the predictive dialer to minimize unproductive calls and focus better on phone conversations with customers.
  • Agent Dialer is flexible and scalable. It does not need costly telecom hardware or phone lines. Calls are made directly by your computer through the internet. You only need a computer and a USB headset to talk to your customers.
  • The Agent Dialer system can record conversations for quality control and training purposes.
  • The software can work in predictive dialing and semi-automatic dialing mode.
  • You can lower your operating cost by choosing the most affordable phone service.

Agent Dialer software is ideal for:

  • Call center outbound campaigns with multiple agents.
  • Nonprofit fundraising campaigns.
  • Business marketing campaigns by a single user.
  • Political campaign phone bank to contact more voters.
  • Call campaign to deliver consistently uniform sales or marketing messages by agents.

Overview of Voicent Predictive Dialer Features

  • Agent can work anywhere
  • Allows unlimited custom data fields and dispositions
  • Automatic monitoring and management of regulatory compliance
  • Automatically leave voice messages
  • Automatically scrubs against in-house or Federal Do-Not-Call
  • Automatically skips busy lines
  • Call back manager – reassign and reschedule callbacks
  • Call report for campaign stats
  • Easy to use – quick download and setup
  • Eliminate dropped calls by setting up rollover IVR
  • Extensive interface for system integration
  • Integrate with any Windows-based software
  • Record call by agent
  • Sends calling information to agent’s computer
  • Support WAN, LAN network configuration
  • Training of new agents
  • Unified agent desktop
  • Unlimited scalability/call capacity
  • Use company’s PBX system
  • Use VoIP internet dialing services

Voicent Predictive Dialer Position In Our Categories

Since businesses have special business-related demands, it is only logical they steer clear of seeking an all-in-one, ideal business application. Regardless, it is troublesome to try to come across such an app even among popular software products. The right step to undertake would be to jot down the varied critical factors that demand consideration such as major features, plans, skill aptitude of staff, company size, etc. The second step is, you must conduct your research exhaustively. Read some Voicent Predictive Dialer reviews and look over the other software programs in your list in detail. Such detailed product investigation ensure you weed out unsuitable software products and choose the system which meets all the benefits you require business requires for optimal results.

Position of Voicent Predictive Dialer in our main categories:

TOP 200

Voicent Predictive Dialer is one of the top 200 Communications Software products

Voicent Predictive Dialer is also listed in the following subcategories:

It's important to keep in mind that hardly any software in the Communications Software category is an ideal solution able to meet all the goals of different company types, sizes and industries. It may be a good idea to read a few Voicent Predictive Dialer Communications Software reviews first as certain software may dominate only in a really narrow set of applications or be designed with a really specific industry in mind. Others may function with an intention of being easy and intuitive and consequently lack complicated functionalities needed by more experienced users. You can also find solutions that cater to a wide group of users and give you a complex feature toolbox, but that in most cases comes at a higher price of such a software. Ensure you're aware of your requirements so that you buy a service that offers specifically the functionalities you look for.

How Much Does Voicent Predictive Dialer Cost?

Voicent Predictive Dialer Pricing Plans:

Free Trial

1 agent, 1 line

$385

4 agents, 8 lines

$1,999

10 agents, 20 lines

$4,699

20 agents, 40 lines

$7,999

Voicent predictive dialer pricing

  • 1 agent, 1 line: $385
  • 4 agents, 8 lines: $1,999
  • 10 agents, 20 lines: $4,699
  • 20 agents, 40 lines: $7,999

 

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Communications Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Voicent Predictive Dialer reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Voicent Predictive Dialer. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported

  • Windows

Deployment

  • On Premise

Language Support

  • English

Pricing Model

  • One-time payment

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Voicent Predictive Dialer pricing details?

Voicent Predictive Dialer Pricing Plans:

Free Trial

1 agent, 1 line

$385

4 agents, 8 lines

$1,999

10 agents, 20 lines

$4,699

20 agents, 40 lines

$7,999

Voicent predictive dialer pricing

  • 1 agent, 1 line: $385
  • 4 agents, 8 lines: $1,999
  • 10 agents, 20 lines: $4,699
  • 20 agents, 40 lines: $7,999

 

What integrations are available for Voicent Predictive Dialer?

Voicent predictive dialer supports integration with any Windows-based software like SQL database as well as CRM apps like SugarCRM, Salesforce, and Zoho CRM.

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Reviewed By Nestor Gilbert
Page last modified
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