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Watchtower Review

Watchtower
Our score: 8.0 User satisfaction: 96%

What is Watchtower?

Watchtower by BRIDGEi2i is a robust solution that helps digital enterprises acquire actionable insights that could speed up their decision-making process.

The Watchtower is powered by Artificial Intelligence, so unlike the traditional business Key Performance Indicator (KPI) dashboard, which is typically cluttered and offers a static view of business drivers, the solution allows real-time monitoring. Furthermore, the AI engine can seamlessly scale so it can meet the user’s growing requirements.

Moreover, the Watchtower can detect any unanticipated business events and send alerts so users can take corrective action when needed. The intelligent alerts are personalized, so only the relevant authorized individuals will be notified.

BRIDGEi2i offers Watchtower for various purposes such as boosting customer experience, risk prevention, improving planning systems, monitoring business performance, and maximizing business profitability.

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Overview of Watchtower Benefits

AI-powered

BRIDGEi2i’s Watchtower leverages self-learning algorithms to map metrics relationships, correlation, as well as anomaly detection. Unlike a traditional KPI dashboard, which typically displays static and cluttered business drivers, this AI-powered Watchtower delivers real-time actionable insights. You can make more informed, better decisions faster.

Scalable

The BRIDGEi2i’s Watchtower Artificial Intelligence (AI) engine is designed to be scalable. It monitors products and portfolios with an ample amount of data and KPIs. It can accommodate a growing or large business’s needs.

Intelligent Alerts

To minimize business impact and allow the relevant individuals to make faster and more informed decisions, Watchtower features intelligent alerts. Users can set the alerts to be sent to relevant individuals in the organization so they can take any necessary steps at the right time. The role-based access and control reduce the risk of unauthorized access.

Interoperable

Watchtower integrates with your existing IT systems and BI platforms such as Tableau, Power BI, Qlik. This interoperability makes software adoption easier.

Hassle-free Deployment

Available on Amazon Web Services (AWS), Google Cloud Platform (GCP), and Azure, Watchtower can be deployed with ease. The solution is deployable in the cloud, data center, or your approved internet IT cloud solutions.

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Overview of Watchtower Features

  • Incident Detection
  • Incident Alerts
  • On Point Root Cause Analysis
  • Role-based Access & Control
  • ISO 27001 Certified 
  • Integration With BI & IT Systems

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

Watchtower Position In Our Categories

Knowing that businesses have their own business requirements, it is only sensible that they abstain from paying for an all-in-one, ”best” business application. Needless to say, it would be hard to stumble on such a software system even among recognizable software solutions. The practical step to do would be to tabulate the numerous key aspects which require inspection including key features, price terms, technical skill ability of staff, company size, etc. Next, you should do your product research thoroughly. Go over some Watchtower evaluations and scrutinize each of the software programs in your list more closely. Such all-encompassing product research ensures you keep away from unfit apps and buy the system which provides all the function your business requires to achieve growth.

Position of Watchtower in our main categories:

TOP 100

Watchtower is one of the top 100 Customer Experience Management Software products

If you are considering Watchtower it may also be a good idea to analyze other subcategories of Customer Experience Management Software listed in our database of B2B software reviews.

Since each organization has unique business requirements, it is advisable for them to refrain from seeking a one-size-fits-all faultless software application. Needless to say, it would be pointless to try to find such a platform even among popular software platforms. The intelligent thing to do would be to catalog the various essential aspects that require consideration such as key features, budget, skill levels of staff members, company size etc. Then, you should do your groundwork thoroughly. Read some Watchtower Customer Experience Management Software reviews and check out each of the other systems in your shortlist in detail. Such comprehensive homework can ensure you discard ill-fitting platforms and choose the app that provides all the elements you require for business success.

How Much Does Watchtower Cost?

Watchtower Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are Watchtower pricing details?

Watchtower Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Watchtower enterprise pricing is available only upon request. Contact the vendor for a quote.

User Satisfaction

Positive Social Media Mentions 31
Negative Social Media Mentions 3

We are aware that when you choose to buy a Customer Experience Management Software it’s vital not only to see how professionals score it in their reviews, but also to find out whether the real users and enterprises that bought this software are genuinely content with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Watchtower reviews across a broad range of social media sites. The data is then displayed in an easy to understand way revealing how many people had positive and negative experience with Watchtower. With that information available you should be equipped to make an informed buying choice that you won’t regret.

Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Watchtower?

Watchtower can be integrated with your existing IT systems as well as BI platforms such as the following:

  • Tableau
  • Power BI
  • Qlik
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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