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Watchtower Review

Watchtower
Our score: 8.0 User satisfaction: 96%

What is Watchtower?

Watchtower by BRIDGEi2i is a robust solution that helps digital enterprises acquire actionable insights that could speed up their decision-making process.

The Watchtower is powered by Artificial Intelligence, so unlike the traditional business Key Performance Indicator (KPI) dashboard, which is typically cluttered and offers a static view of business drivers, the solution allows real-time monitoring. Furthermore, the AI engine can seamlessly scale so it can meet the user’s growing requirements.

Moreover, the Watchtower can detect any unanticipated business events and send alerts so users can take corrective action when needed. The intelligent alerts are personalized, so only the relevant authorized individuals will be notified.

BRIDGEi2i offers Watchtower for various purposes such as boosting customer experience, risk prevention, improving planning systems, monitoring business performance, and maximizing business profitability.

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Overview of Watchtower Benefits

AI-powered

BRIDGEi2i’s Watchtower leverages self-learning algorithms to map metrics relationships, correlation, as well as anomaly detection. Unlike a traditional KPI dashboard, which typically displays static and cluttered business drivers, this AI-powered Watchtower delivers real-time actionable insights. You can make more informed, better decisions faster.

Scalable

The BRIDGEi2i’s Watchtower Artificial Intelligence (AI) engine is designed to be scalable. It monitors products and portfolios with an ample amount of data and KPIs. It can accommodate a growing or large business’s needs.

Intelligent Alerts

To minimize business impact and allow the relevant individuals to make faster and more informed decisions, Watchtower features intelligent alerts. Users can set the alerts to be sent to relevant individuals in the organization so they can take any necessary steps at the right time. The role-based access and control reduce the risk of unauthorized access.

Interoperable

Watchtower integrates with your existing IT systems and BI platforms such as Tableau, Power BI, Qlik. This interoperability makes software adoption easier.

Hassle-free Deployment

Available on Amazon Web Services (AWS), Google Cloud Platform (GCP), and Azure, Watchtower can be deployed with ease. The solution is deployable in the cloud, data center, or your approved internet IT cloud solutions.

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Overview of Watchtower Features

  • Incident Detection
  • Incident Alerts
  • On Point Root Cause Analysis
  • Role-based Access & Control
  • ISO 27001 Certified 
  • Integration With BI & IT Systems

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

Watchtower Position In Our Categories

Knowing that businesses have distinctive business demands, it is practical they avoid purchasing an all-encompassing, ”best” software system. Nonetheless, it would be hard to discover such a software product even among branded software products. The best thing to do can be to shortlist the various critical functions that merit research including key features, plans, technical skill ability of staff, company size, etc. Then, you must conduct the product research systematically. Read these Watchtower analyses and check out each of the software options in your list more closely. Such detailed research ensure you weed out mismatched applications and subscribe to the one which offers all the benefits your business requires in growing the business.

Position of Watchtower in our main categories:

TOP 100

Watchtower is one of the top 100 Customer Experience Management Software products

If you are interested in Watchtower it may also be sensible to examine other subcategories of Best Customer Experience Management Software gathered in our base of B2B software reviews.

There are popular and widely used systems in each software group. But are they essentially the best fit for your organization’s specific wants? A market-leading software product may have thousands of subscribers, but does it provide what you require? For this reason, do not blindly shell out for popular systems. Read at least a few Watchtower Best Customer Experience Management Software reviews and think about the elements that you wish to have in the software such as the price, main features, available integrations etc. Then, shortlist a few solutions that fit your requirements. Try out the free trials of these apps, read online opinions, get information from the seller, and do your investigation thoroughly. This in-depth research is certain to aid you choose the most excellent software platform for your company’s unique requirements.

How Much Does Watchtower Cost?

Watchtower Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are Watchtower pricing details?

Watchtower Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Watchtower enterprise pricing is available only upon request. Contact the vendor for a quote.

User Satisfaction

Positive Social Media Mentions 31
Negative Social Media Mentions 3

We are aware that when you choose to buy a Customer Experience Management Software it’s important not only to find out how professionals evaluate it in their reviews, but also to find out if the real clients and businesses that use it are genuinely satisfied with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Watchtower reviews across a broad range of social media sites. The data is then displayed in an easy to digest format showing how many users had positive and negative experience with Watchtower. With that information available you should be prepared to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Watchtower?

Watchtower can be integrated with your existing IT systems as well as BI platforms such as the following:

  • Tableau
  • Power BI
  • Qlik
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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