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Watchtower Review

Watchtower
Our score: 8.0 User satisfaction: 96%

What is Watchtower?

Watchtower by BRIDGEi2i is a robust solution that helps digital enterprises acquire actionable insights that could speed up their decision-making process.

The Watchtower is powered by Artificial Intelligence, so unlike the traditional business Key Performance Indicator (KPI) dashboard, which is typically cluttered and offers a static view of business drivers, the solution allows real-time monitoring. Furthermore, the AI engine can seamlessly scale so it can meet the user’s growing requirements.

Moreover, the Watchtower can detect any unanticipated business events and send alerts so users can take corrective action when needed. The intelligent alerts are personalized, so only the relevant authorized individuals will be notified.

BRIDGEi2i offers Watchtower for various purposes such as boosting customer experience, risk prevention, improving planning systems, monitoring business performance, and maximizing business profitability.

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Overview of Watchtower Benefits

AI-powered

BRIDGEi2i’s Watchtower leverages self-learning algorithms to map metrics relationships, correlation, as well as anomaly detection. Unlike a traditional KPI dashboard, which typically displays static and cluttered business drivers, this AI-powered Watchtower delivers real-time actionable insights. You can make more informed, better decisions faster.

Scalable

The BRIDGEi2i’s Watchtower Artificial Intelligence (AI) engine is designed to be scalable. It monitors products and portfolios with an ample amount of data and KPIs. It can accommodate a growing or large business’s needs.

Intelligent Alerts

To minimize business impact and allow the relevant individuals to make faster and more informed decisions, Watchtower features intelligent alerts. Users can set the alerts to be sent to relevant individuals in the organization so they can take any necessary steps at the right time. The role-based access and control reduce the risk of unauthorized access.

Interoperable

Watchtower integrates with your existing IT systems and BI platforms such as Tableau, Power BI, Qlik. This interoperability makes software adoption easier.

Hassle-free Deployment

Available on Amazon Web Services (AWS), Google Cloud Platform (GCP), and Azure, Watchtower can be deployed with ease. The solution is deployable in the cloud, data center, or your approved internet IT cloud solutions.

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Overview of Watchtower Features

  • Incident Detection
  • Incident Alerts
  • On Point Root Cause Analysis
  • Role-based Access & Control
  • ISO 27001 Certified 
  • Integration With BI & IT Systems

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

Watchtower Position In Our Categories

Since businesses have their own business-related demands, it is practical that they avoid purchasing a one-size-fits-all, ideal solution. Having said that, it would be difficult to try to come across such a software system even among widely used software solutions. The efficient step to undertake can be to make a list of the several major factors that require investigation such as major features, packages, technical skill aptitude of staff members, company size, etc. Then, you must conduct your research fully. Read some of these Watchtower review articles and check out each of the software programs in your list in detail. Such detailed product investigation guarantees you weed out unsuitable software products and select the one that includes all the features your company requires to be successful.

Position of Watchtower in our main categories:

TOP 100

Watchtower is one of the top 100 Customer Experience Management Software products

If you are interested in Watchtower it may also be beneficial to investigate other subcategories of Customer Experience Management Software listed in our base of SaaS software reviews.

Enterprises have unique needs and requirements and no software solution can be perfect in such a scenario. It is useless to try to find a perfect out-of-the-box software product that meets all your business wants. The wise thing to do would be to customize the solution for your unique wants, worker skill levels, finances, and other factors. For these reasons, do not rush and invest in well-publicized popular systems. Though these may be widely used, they may not be the perfect fit for your specific needs. Do your research, check out each short-listed application in detail, read a few Watchtower Customer Experience Management Software reviews, speak to the seller for clarifications, and finally settle for the app that offers what you need.

How Much Does Watchtower Cost?

Watchtower Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are Watchtower pricing details?

Watchtower Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Watchtower enterprise pricing is available only upon request. Contact the vendor for a quote.

User Satisfaction

Positive Social Media Mentions 31
Negative Social Media Mentions 3

We are aware that when you choose to buy a Customer Experience Management Software it’s vital not only to see how experts rank it in their reviews, but also to find out if the real people and enterprises that use these solutions are indeed content with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Watchtower reviews across a wide range of social media sites. The information is then featured in an easy to digest format revealing how many clients had positive and negative experience with Watchtower. With that information available you should be ready to make an informed business decision that you won’t regret.

Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Watchtower?

Watchtower can be integrated with your existing IT systems as well as BI platforms such as the following:

  • Tableau
  • Power BI
  • Qlik
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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