Whatfix Review
What is Whatfix?
Whatfix is an award-winning online solution for the businesses to create compelling and interactive guides and walkthroughs on their business websites. The feature rich solution helps the businesses in making their customers better understand their work and convert most of the visitors with the help by attracting them through beautiful designs, and then engage those through various activity tools.
The guides created with Whatfix can be in multiple formats including articles, videos, infographics, charts, slideshows, and scripts. This not only makes it easier for the businesses to make their customers understand their work, but also allows the users to cater to the varying preferences of their customers.
Show MoreOverview of Whatfix Benefits
Whatfix works on the mantra of Design, Engage, and Analyze; a simple three-step process that, when applied, attracts, engages and retains the visitors on any business platform. In the first step, the solution enables the users to create highly user-friendly guides and walkthroughs that are certainly not boring. Moreover, the creation of these guides and walkthroughs don’t require any coding at all, and the users can create the guides with not more than few clicks.
The next step is engaging the audience with the help of compelling features and touch points in the guides. Apart from the attractive designs and useful information in the guides, what helps the businesses turn their visitors into customers is, keeping them engaged on the site with the help of compelling buttons and CTAs that lead them to chat or knowledge base.
The third step is to analyze the performance of your interactive guides by analyzing the customer engagement statistics. The highly sophisticated and highly advanced analytics features allow the users to track and monitor the performance of their user engagement efforts. With the help of these reports, the users can bring necessary changes to their guides and walkthroughs, and further personalize them to better their performance.
Show MoreOverview of Whatfix Features
- Interactive user guides
- Multiple guide formats including videos, graphics, images, and text.
- Multi-lingual support
- Multi-device support
- Multi-browser compatibility
- Customizable user interface
- Self-hosting
- White label
- Data analytics
- API
- Dynamic URL support
- User tracking
Whatfix Position In Our Categories
Keeping in mind businesses have specific business wants, it is wise that they avoid going for a one-size-fits-all, “perfect” software. Needless to say, it is futile to chance on such an app even among branded software solutions. The clever step to undertake is to jot down the varied key functions which require investigation such as major features, pricing, skill competence of staff members, company size, etc. Thereafter, you must perform the research systematically. Have a look at some Whatfix reviews and scrutinize each of the software products in your list in detail. Such well-rounded product research guarantees you circumvent ill-fitting apps and select the system that has all the aspects your business requires.
Position of Whatfix in our main categories:
TOP
200
Whatfix is one of the top 200 Customer Experience Management Software products
If you are considering Whatfix it might also be a good idea to analyze other subcategories of Customer Experience Management Software gathered in our database of B2B software reviews.
Each enterprise is different, and can call for a particular type of Customer Experience Management Software solution that will be designed for their company size, type of customers and staff and even particular niche they support. We advise you don't count on locating a perfect solution that is going to be suitable for each company regardless of their history is. It may be a good idea to read a few Whatfix Customer Experience Management Software reviews first and even then you should keep in mind what the service is intended to do for your company and your staff. Do you require an easy and straightforward app with just essential functions? Will you actually use the advanced tools required by pros and big enterprises? Are there any particular features that are especially useful for the industry you operate in? If you ask yourself these questions it is going to be much easier to find a reliable solution that will fit your budget.
How Much Does Whatfix Cost?
Whatfix Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are Whatfix pricing details?
Whatfix Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Whatfix’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
User Satisfaction
Positive Social Media Mentions
99
Negative Social Media Mentions
0
We know that when you decide to purchase a Customer Experience Management Software it’s crucial not only to find out how professionals rank it in their reviews, but also to discover if the real users and businesses that purchased this software are actually happy with the service. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Whatfix reviews across a wide array of social media sites. The information is then featured in a simple to understand form showing how many clients had positive and negative experience with Whatfix. With that information at your disposal you should be equipped to make an informed business choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
- Dutch
- Polish
- Turkish
- Swedish
Pricing Model
- Quote-based
Customer Types
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Whatfix?
Whatfix integrates with the following business systems and applications:
- Google Analytics
- Zendesk
- Desk.com
- Freshdesk
- Salesforce Sales Cloud
- Intercom
- YouTube
- Wistia
- Moodle
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