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WhatsApp CRM Review

WhatsApp CRM
Our score: 8.1 User satisfaction: 96%

What is WhatsApp CRM?

WhatsApp CRM is a robust software that empowers users to streamline and improve every facet of client interactions. It seamlessly integrates with WhatsApp, one of the most popular messaging services worldwide. It is designed primarily to automate customer relationship management tasks, making it simple to convert leads, provide first-rate support, and improve team operations.

This software stands out in the market due to its distinctive qualities. Its extensive features provide a complete approach to managing customer relationships by covering every aspect of customer engagement and assistance. This service enables users to capture, nurture, and effortlessly convert new consumers. Features include centralized message management and lead conversion straight from WhatsApp chats.

The benefits of WhatsApp CRM go beyond customer service. It enhances the productivity and efficiency of the team through its automated workflows.

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Overview of WhatsApp CRM Benefits

Efficient Customer Management Solution

WhatsApp CRM can help automate your customer communication and support procedures, making it easier to manage interactions, react quickly, and provide first-rate customer care. For higher operational effectiveness, maximize your team’s output and make the most of your resources. Streamline processes, eliminate manual labor, and improve communication in a single location. 

Cross-selling and Upselling Opportunities

This software helps increase revenue potential by utilizing consumer preferences, purchasing trends, and behavior to make customized recommendations that align with their demands. It can drive up average order value and profitability by increasing customer happiness.

Engage Customers with Ease

WhatsApp CRM is a practical and well-known medium of communication via which you can interact with your audience. Respond to questions, make extra personalized recommendations, and provide quick support, all of which help to foster stronger client relationships and raise satisfaction. 

Streamlined Team Communications and Insights

You will learn insightful things as you better comprehend client behavior, preferences, and wants. Utilize data-driven insights to spot trends, foresee client requirements, and offer individualized experiences that promote engagement and loyalty. Use data to improve your strategies and remain ahead of the competition.

Unified Client Communication Hub

Users can effectively manage client contacts, questions, and support requests to guarantee quick resolutions and a consistent customer experience. Teams may deliver constant and knowledgeable support with shared access to customer data and communication history, increasing customer satisfaction and boosting efficiency. Also, ensure that no customer query is lost. 

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Overview of WhatsApp CRM Features

  • Customer Support Ticket Management
  • Automatic CRM integration
  • Lead Management
  • Campaign Planning
  • Proposal Creation
  • Reporting

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies

WhatsApp CRM Position In Our Categories

Since companies have special business-related wants, it is rational they steer clear of adopting a one-size-fits-all, ideal software. Having said that, it would be futile to pinpoint such a software solution even among recognizable software products. The rational thing to undertake would be to note down the various significant factors that call for a investigation like major features, pricing, technical skill ability of staff members, business size, etc. Then, you should perform your research fully. Have a look at these WhatsApp CRM reviews and check out each of the applications in your list more closely. Such well-rounded research can make sure you keep away from unsuitable apps and buy the one which offers all the tools your company requires in growing the business.

Position of WhatsApp CRM in our main categories:

TOP 200

WhatsApp CRM is one of the top 200 CRM Software products

If you are interested in WhatsApp CRM it may also be beneficial to examine other subcategories of CRM Software listed in our database of SaaS software reviews.

There are well-liked and widely used systems in each software category. But are they automatically the best fit for your enterprise’s unique wants? A market-leading software product may have thousands of customers, but does it offer what you require? For this reason, do not blindly shell out for popular systems. Read at least a few WhatsApp CRM CRM Software reviews and think about the factors that you desire in the software such as the price, main tools, available integrations etc. Then, choose a few apps that fit your needs. Try out the free trials of these apps, read online comments, get clarifications from the vendor, and do your research systematically. This profound research is certain to aid you find the finest software platform for your firm’s specific needs.

How Much Does WhatsApp CRM Cost?

WhatsApp CRM Pricing Plans:

Free Trial

Freemium

Free

Quote-based plan

Contact Vendor

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What are WhatsApp CRM pricing details?

WhatsApp CRM Pricing Plans:

Free Trial

Freemium

Free

Quote-based plan

Contact Vendor

WhatsApp CRM offers a free version and a quote-based plan with a free trial.

Freemium – $0

  • Limited features of the app

Quote-based Plan – By quote

  • Clients
  • Employees
  • Projects
  • Attendance
  • Tasks
  • Estimates
  • Invoices
  • Payments
  • Time logs
  • Tickets
  • Holidays
  • Expenses

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We are aware that when you choose to purchase a CRM Software it’s important not only to see how professionals score it in their reviews, but also to find out if the real people and enterprises that use these solutions are genuinely satisfied with the product. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and WhatsApp CRM reviews across a broad array of social media sites. The information is then featured in an easy to digest form revealing how many people had positive and negative experience with WhatsApp CRM. With that information at hand you should be equipped to make an informed business choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • On Premise

Language Support

  • English

Pricing Model

  • Free
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for WhatsApp CRM?

WhatsApp CRM can seamlessly integrate with different third-party applications, such as:

  • Bitrix24
  • Zoho
  • Pipedrive
  • HubSpot
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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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