HaystackCRM Review

1) Most people use their smart phone for their business and HaystackCRM gives them as much functionality on their phone as they would have on their laptop or desktop.

For the first scenario, consider a salesperson visiting a client for the first time. Because HaystackCRM is available as an app, the salesperson can access the client’s CRM listing on their phone or iPad. A map of the client’s location is on the main listing and touching allows you to access directions using Google maps from HaystackCRM. Jump to a completed site visit, and the salesperson can touch the map again to select the “Who’s Near By” feature while in the customer’s overview listing. Or from the main menu of the app or web browser, a user can tap the “Who’s Near Me” button to generate a map view of pinpoints and a list of all the contacts located within a short distance.

By supplying a list of other contacts, a salesperson has created an opportunity to make an additional meeting. In preparation for either meeting, planned or spontaneous, the salesperson arrives for a meeting and can check details of the client just prior to the site visit, prepared and armed with the knowledge needed to make an impression. Quickly set a follow up appointment in HaystackCRM with your customer while meeting with them.

2) A salesperson has completed a successful visit or interaction with a customer and needs to remember those details.

Most business professionals rely on notes of interactions to remember specifics of discussed items and next steps. The salesperson can go to the customer’s listing, tap the Notes tab and start recording the details. Using the microphone on the keyboard, you can record your notes. Type them if you prefer, either in the app or the web version and the notes will be date stamped. Less homework for any one who needs to keep track of their day and doesn’t want that effort to get lost.

3) Another scenario highlights the flexibility of HaystackCRM.

HaystackCRM gives the business professional a dashboard with views of the opportunities, tasks, upcoming events, essentially the activity in the CRM that can be seen right after the user logs in. When the user wants to focus on opportunities, one can see the monetary sum of open opportunities. Opportunities are self-designated as hot, warm or cold and you can tap or click on each to get a list view of those.

HaystackCRM is designed so you can make changes on the fly in your app or drill down to analyze the contact associated with the opportunity. Check if the contact has closed a deal in the past 6 months. Move the temperature to hot or elevate the stage to quoted. See how many tasks are completed with getting this opportunity won.

Key to success in all these scenarios is HaystackCRM’s providing a platform to enter data in the moment, quickly and through easily identifiable features of the system.