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VoIP Software

1 user review

What is XenCall?

XenCall is a cloud-based call center automation software that integrates a built-in customer relationship (CRM) setup with VoIP predictive dialer to empower telemarketers and call centers to execute campaigns, close more leads, and boost sales. The program automates and streamlines your administrative tasks to lower your overhead and increase productivity.

It is a comprehensively packaged automatic dialer with a set of robust features including; auto dialing, interactive voice response, automatic call distribution, scheduling, call center scripting, and performance analytics.

XenCall is designed with a built webphone and advanced inbound queue strategies that enable call centers of different sizes to accurately predict leads with the highest probability of closing. The software is user-friendly, intuitive, secure, and no download is required to get started.

Overview of XenCall Benefits

XenCall is a reliable, all-in-one VoIP predictive dialer packaged with a wide spectrum of features. The suite is easy to understand, and in the case of non-tech-savvy users, it provides a complete in-house support team and personalized training sessions.

The software comes with blended channels which feature unlimited inbound and outbound calling. The inbound call functionality sports customizable IVRS, call queuing, call forwarding, and voicemail management features. It gives you the freedom to prioritize inbound queues, records calls, and choose a ring configuration to effectively and strategically distribute group voicemails and calls to agents.

In addition, it gives agents the freedom to intercept calls from previously contacted leads or transfer the calls into the live transfer queue or between agents. Moreover, there is a built-in instant messenger that helps the agents to collaborate in real time.

XenCall has a built-in CRM tool which features customizable lead profiles. This feature enables you to own and display mobile/phone numbers deemed the closest to your leads. It gives you the freedom to target leads through custom criteria with parameters like lead status, lead data, and more.

Moreover, XenCall is capable of posting leads from third-party vendors or lead generation sites into the dialer CRM automatically. This makes it easier to build a list of leads with automatic dialing prioritization which can be assigned to the agents.

Overview of XenCall Features

  • Agent callback calendar
  • Appointment calendar
  • API capabilities
  • Agent and dail list prioritization
  • Automated tasks
  • Call recording
  • Caller ID proximity matching
  • Conference calling
  • Built-in CRM
  • Custome agent status
  • Diler speed configuration
  • Firewall security
  • Inbound queue strategy
  • Lead targeting
  • Instant message
  • Live floor monitoring
  • Report and analytics

XenCall Position In Our Categories

Position of XenCall in our main categories:


XenCall is one of the top 200 Communications Softwareproducts


XenCall is one of the 200 Customer Support Softwareproducts


XenCall is one of the 200
Communications Software products


XenCall is one of the 200
Customer Support Software products

XenCall is also listed in the following subcategories:

Call Center Software#33 VoIP Software#42
Call Center Software#33
VoIP Software#42

There are well-liked and widely used applications in each software group. But are they automatically the best fit for your organization’s special wants? A popular software solution may have thousands of customers, but does it provide what you need? For this reason, do not blindly invest in popular systems. Read at least a few XenCall reviews and think about the factors that you want in the software such as the price, main functionality, available integrations etc. Then, shortlist a few solutions that fit your requirements. Check out the free trials of these products, read online comments, get explanations from the vendor, and do your investigation systematically. This exhaustive groundwork is certain to aid you find the most excellent software platform for your firm’s unique wants.

How Much Does XenCall Cost?

XenCall Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

XenCall’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

We realize that when you make a decision to buy VoIP Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and XenCall reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with XenCall. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.





Technical details

Devices Supported
  • Windows
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Medium Business
  • Cloud Hosted

What Support Does This Vendor Offer?


XenCall User Reviews

What are XenCall pricing details?

XenCall Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

XenCall’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

What integrations are available for XenCall?

XenCall integrates with the following business systems and applications:

  • Dropbox
  • Voicelog
  • Google Maps
  • Google
  • Trusted TPV
  • Amazon web services
  • Moneris solution
  • Stripe

User reviews

1 Review


Average Rating:

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Jake Washburn
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Published 3 months ago
Multiple dialing lines, unlimited users, a lot of advanced capabilities.

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