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Yeastar Cloud PBX Review

Yeastar Cloud PBX
Our score: 8.8 User satisfaction: 90%

What is Yeastar Cloud PBX?

Yeastar Cloud PBX is a unified communications platform that helps cloud-hosted PBX service providers and telecom resellers provide their customers with business phone systems and UCaaS solutions that grow with them and deliver optimal user experiences. It allows users to quickly set up and scale a PBX phone system for their customers through an intuitive web interface, enabling them to generate revenues right away. 

Yeastar Cloud PBX comes with a reliable and advanced business phone system and unified communication capabilities that users can offer to their customers. These include the ability to use any type of device as an office extension, bring geographically dispersed branches, offices, and teleworkers to a single PBX phone system, and integrate with worldwide SIP trunks and mainstream IP phones.

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Overview of Yeastar Cloud PBX Benefits

Centralized Management

Yeastar Cloud PBX offers a cloud-based unified communications service delivery platform that centralizes how users create, manage, and scale a virtual PBX phone system for their customers. This platform is built with an easy-to-use web interface where they can directly perform all the tasks they need to do. They will be able to set up a cloud-based business phone system in just a matter of seconds and let their customers access it right away. 

The platform makes it easy for users to scale up or down the PBX phone system they created and be responsive to what customers need. They can adjust the number of PBX, users, and concurrent calls on the same web interface depending on the capacity requirements demanded by customers.

Optimal User Experiences

The unified communications platform combines together the essential features of PBX phone systems and unified communications solutions. This way, hosted PBX providers and telecom resellers can bring optimal user experiences to their customers. For example, Yeastar Cloud PBX has a softphone application that can be implemented and accessed on desktops and mobile devices.

As a result, employees of organizations and businesses now have a chance to communicate and collaborate with each other from anywhere at any time. They will be able to have their Windows PC, Mac computer, Android phone, or iPad work as an office extension, make and receive VoIP calls on any of these devices, and use instant messaging features.

Organizations that have branches, offices, and employees distributed locally or globally can also leverage Yeastar Cloud PBX. The platform enables them to seamlessly connect all of these branches, offices, and employees to a single PBX phone system. In-house employees and remote workers can communicate with each other in real-time and get consistent experiences using the same PBX and unified communication features.  

Flexible VoIP Service

The unified communications platform gives users the agility and flexibility they need for creating and offering a VoIP service that accelerates the growth of their business. In fact, they can even use their own SIP trunks and IP phones that are compatible with Yeastar Cloud PBX. Moreover, they will be able to offer various VoIP service packages and plans to their customers, allowing them to monetize their VoIP service based on how they do business.

Feature-Rich PBX in the Cloud

While Yeastar Cloud PBX is cloud-based, it doesn’t mean you’ll have to compromise some essential features. Cloud PBX offers a user-friendly and future-friendly platform to meet and exceed customer needs. Its comprehensive set of business communications features include IP phone auto-provision, unified messaging and conferencing to deliver successful results seamlessly.

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Overview of Yeastar Cloud PBX Features

  • UC Service Delivery Platform
  • Centralized Management
  • Intuitive Web Interface
  • Virtual Phone System
  • Softphone Application
  • Geographical Flexibility
  • VoIP Compatibility

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Yeastar Cloud PBX Position In Our Categories

Because companies have particular business-related requirements, it is wise that they abstain from choosing a one-size-fits-all, “perfect” software. Still, it is troublesome to try to come across such an app even among branded software solutions. The practicable step to do is to list the several significant functions that entail deliberation such as major features, plans, skill capability of the users, business size, etc. The second step is, you should do your research exhaustively. Read these Yeastar Cloud PBX evaluations and look over the other software solutions in your shortlist more closely. Such all-encompassing product research ascertains you take out unsuitable apps and pay for the system which offers all the features your company requires.

Position of Yeastar Cloud PBX in our main categories:

TOP 20

Yeastar Cloud PBX is one of the top 20 Business Phone Systems products

If you are interested in Yeastar Cloud PBX it may also be a good idea to check out other subcategories of Business Phone Systems collected in our base of B2B software reviews.

Each company is different, and might call for a special Business Phone Systems solution that will be designed for their company size, type of customers and employees and even individual industry they support. We advise you don't count on finding a perfect app that is going to be suitable for every business regardless of their background is. It may be a good idea to read a few Yeastar Cloud PBX Business Phone Systems reviews first and even then you should pay attention to what the service is intended to do for your company and your employees. Do you need an easy and straightforward service with only basic functions? Will you actually make use of the complex tools needed by experts and big enterprises? Are there any particular tools that are especially useful for the industry you work in? If you ask yourself these questions it will be much easier to find a trustworthy app that will match your budget.

How Much Does Yeastar Cloud PBX Cost?

Yeastar Cloud PBX Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are Yeastar Cloud PBX pricing details?

Yeastar Cloud PBX Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Yeastar Cloud PBX is purposely built for SMBs, so it doesn’t offer an enterprise pricing plan. Contact the vendor for a tailored quote.

User Satisfaction

Positive Social Media Mentions 109
Negative Social Media Mentions 12

We are aware that when you choose to get a Business Phone Systems it’s vital not only to see how professionals evaluate it in their reviews, but also to discover whether the actual people and businesses that bought it are actually content with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Yeastar Cloud PBX reviews across a wide array of social media sites. The data is then featured in a simple to understand form indicating how many clients had positive and negative experience with Yeastar Cloud PBX. With that information available you will be ready to make an informed business choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • Chinese
  • German
  • Spanish
  • French
  • Russian
  • Italian
  • Portugese
  • Polish
  • Turkish

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Yeastar Cloud PBX?

Yeastar Cloud PBX works with worldwide SIP trunks and mainstream IP phones. It also integrates with the following hotel software solutions, CRM tools, communications systems, and other third-party applications:

  • char
  • EasyLynq
  • SugarCRM
  • Salesforce
  • Zoho
  • Microsoft Dynamics 365
  • Outlook
  • Google Contacts
  • Xtelsio CTI
  • AsterSwitchboard

Yeastar Cloud PBX User Reviews

Yeastar Cloud PBX average rating:

Average score
4.3/5 (2 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

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The most favorable review

Reta

PROS: No additional hardware to purchase, the tool itself is intuitive and has a user-friendly UI, and I have no trouble adding, changing, and managing extensions.

CONS: I hope for more devices supported by the app.

Reviewed 4 years ago

Read full review >

The least favorable review

Travis

PROS: Yeastar provided us a unified and centralized console that is flexible and scalable enough to support our growing company.

CONS: Not compatible with some devices, but technical support can always help us with these problems.

Reviewed 4 years ago

Read full review >

More reviews from 2 actual users:

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  • Most positive
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Amazing PBX

Read full review >
Reta
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 22.07.2021 Company Size: More than 100 Employees Industry: Telecommunication

PROS: No additional hardware to purchase, the tool itself is intuitive and has a user-friendly UI, and I have no trouble adding, changing, and managing extensions.

CONS: I hope for more devices supported by the app.

What do you think about this review?

Great Poor

Low-cost solution for IP Telephony Communication System

Read full review >
Travis
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 29.06.2021 Company Size: 11-50 Employees Industry: N/A

PROS: Yeastar provided us a unified and centralized console that is flexible and scalable enough to support our growing company.

CONS: Not compatible with some devices, but technical support can always help us with these problems.

What do you think about this review?

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Show More User Reviews (2)
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Yeastar Cloud PBX user reviews

Amazing PBX

Read full review >
Reta
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 22.07.2021 Company Size: More than 100 Employees Industry: Telecommunication

Low-cost solution for IP Telephony Communication System

Read full review >
Travis
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 29.06.2021 Company Size: 11-50 Employees Industry: N/A
Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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