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YesInsights Review
What is YesInsights?
YesInsights is a survey software that helps build, deploy and collect feedback from customers using the “one-click” or Net Promoter Score (NPS) survey method. The NPS is a short form survey based on the one-click, one question approach, usually answerable by the respondent choosing from a rating of 1 to 10 (with 10 highly likely, recommended or favorable and 1 the least likely). This allows for a more precise and measurable response.
YesInsights takes advantage of the short form survey, which is easy and simple to implement, by deploying it through two of the most visible and widely-used channels of engagement – email and website. YesInsights uses a one-click poll widget that can be embedded in any website or sent via email to customers. Unlike other forms of surveys that overwhelm respondents with a series of questions and answers as well as links and landing pages, with YesInsights you are more likely to get a higher response rate. In fact, by the software vendor’s estimate, one-click surveys get 4 to 6 times better response rate than traditional surveys.
More than a smart survey tool, YesInsights enables you to come up with that one question that will help enhance customer experience and propel your business forward. Likewise, you don’t need to have your customers think of what to say with questions like “Where did you learn about our company?” or “How would you rate our product based on customer satisfaction?” You provide them preset answers to choose from: a friend, a relative, company website. Or you provide them a convenient ratings choice of 1 (least satisfied) to 10 (extremely satisfied). One question, one answer from, say, a thousand respondents, and you get a whole lot of insights.
Although the app is geared towards getting customer feedback, the single question method can also be applied to groups inside and outside of an organization – employees, salespeople, department staff, suppliers, vendors, company partners – in order to feel the pulse of those who have a bearing in your business. Overall, YesInsights is a survey tool to help you gain vital customer feedback and boost customer engagement the smart and easy way. It gets the job done properly and efficiently to the benefit of both user and respondent.
Show MoreOverview of YesInsights Benefits
Here are some of the benefits commonly associated with using YesInsights:
Easy survey and easy response
Creation of surveys is easy and to the point. The survey maker crafts his question and its responses, keeping in mind a strong goal and end result. Customers participating in the survey make a selection from among the answers by one click or tap. The answer is recorded immediately in the website and the customer lands to a “Thank You” page from where there is an option for providing more feedback or final submission.
Feedback analyzer
YesInsights tracks the response from each survey and organizes it into a chart where you can view individual responses. The results are exportable and shareable on any platform, blog or website, and can be used to determine who among potential customers need following up.
Automated email
An app feature allows the triggering of automated emails which acts as a messenger between you and the poll participant. An autoresponder can provide rewards, deal closures or call-to-action that can be activated when the pollster opts to engage in another round of one-click survey.
No coding necessary
YesInsights can be set up in minutes. You don’t need technical training and know-how since the functions are intuitive and straightforward. You can quickly create your survey, deploy your poll widget, track emails and responses, generate analytics, gather insights and share reports. Streamlining the survey process from end to end without you doing any technical tweaks saves you time and effort, and gives you relevant actionable feedback.
Multi-platform integration
YesInsights integrates with more than 30 email clients, email marketing platforms and web hosting services. It can be embedded in any website where you can control at what page it will display. In emails, respondents can answer the survey right in their inbox. This intensive integration capability provides you much flexibility so you can easily schedule and plan ahead your survey.
Show MoreOverview of YesInsights Features
- Survey Management
- Feedback Management
- Dashboard
- Analytics
- Automatic user tracking
- Customizable landing page
- Code-free survey question creator
YesInsights Position In Our Categories
Since businesses have particular business needs, it is rational that they steer clear of preferring an all-in-one, “perfect” software solution. Nevertheless, it is difficult to try to find such an app even among recognizable software products. The reasonable step to undertake can be to write down the numerous vital functions which necessitate research including major features, price plans, skill aptitude of the users, company size, etc. Thereafter, you must follow through the research thoroughly. Have a look at these YesInsights evaluations and scrutinize each of the software products in your list in detail. Such detailed research makes sure you keep away from unsuitable software solutions and subscribe to the system that has all the benefits your business requires.
Position of YesInsights in our main categories:
TOP
200
YesInsights is one of the top 200 Customer Experience Management Software products
TOP
100
YesInsights is one of the 100 Survey Tools products
If you are interested in YesInsights it could also be beneficial to examine other subcategories of Survey Tools collected in our database of B2B software reviews.
There are popular and widely used applications in each software category. But are they essentially the best fit for your organization’s special needs? A popular software application may have thousands of subscribers, but does it present what you need? For this reason, do not blindly invest in popular systems. Read at least a few YesInsights Survey Tools reviews and consider the aspects that you wish to have in the software such as the cost, main tools, available integrations etc. Then, choose a few apps that fit your needs. Check out the free trials of these platforms, read online comments, get explanations from the seller, and do your homework systematically. This in-depth homework is certain to help you find the best software application for your company’s specific wants.
How Much Does YesInsights Cost?
YesInsights Pricing Plans:
Free Trial
Personal
$20/month
Startup
$79/month
Growth
$149/month
Enterprise
By quote
What are YesInsights pricing details?
YesInsights Pricing Plans:
Free Trial
Personal
$20/month
Startup
$79/month
Growth
$149/month
Enterprise
By quote
Four enterprise pricing plans are available, each corresponding to the number of surveys and the volume of responses per month. You can contact the vendor for more pricing details or visit their website which offers a free trial for every plan.
Personal
- $20/month
- 1,000 responses/month
- 5 surveys
- YesInsights branding
- NPS surveys
- Website Widget
Startup
- $79/month
- 5,000 responses/month
- 10 surveys
- No branding
- NPS surveys
- Website Widget
Growth
- $149/month
- 25,000 responses/month
- Unlimited surveys
- No branding
- NPS surveys
- Website Widget
Enterprise – by quote
- Contact vendor for a quote
- Unlimited responses
- Unlimited surveys
- No branding
- NPS surveys
- Website Widget
User Satisfaction
Positive Social Media Mentions
2
Negative Social Media Mentions
0
We know that when you choose to purchase a Survey Tools it’s crucial not only to find out how experts rank it in their reviews, but also to discover if the real users and enterprises that purchased it are indeed satisfied with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and YesInsights reviews across a broad range of social media sites. The information is then displayed in an easy to understand way indicating how many people had positive and negative experience with YesInsights. With that information available you will be ready to make an informed purchasing decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for YesInsights?
YesInsights integrates with the following business systems and applications:
- SendGrib
- MailChimp
- AWeber
- Mad Mimi
- Customer.io
- Benchmark
- GetResponse
- Drip
- Mailjet
- Intercom
- Vero
- Klaviyo
- Campaign Monitor
- Autopilot
- Yesware
- Infusionsoft
- ExactTarget
- Outreach
- HubSpot
- Constant Contact
- Mixpanel
- Knowtify
- ConvertKit
- Emma
- Ontraport
- Kajabi
- Gmail
- Yahoo Mail
- Apple Mail
- Medium
- Quora
- Tumbler
- Wordpress
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