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YesInsights Review
What is YesInsights?
YesInsights is a survey software that helps build, deploy and collect feedback from customers using the “one-click” or Net Promoter Score (NPS) survey method. The NPS is a short form survey based on the one-click, one question approach, usually answerable by the respondent choosing from a rating of 1 to 10 (with 10 highly likely, recommended or favorable and 1 the least likely). This allows for a more precise and measurable response.
YesInsights takes advantage of the short form survey, which is easy and simple to implement, by deploying it through two of the most visible and widely-used channels of engagement – email and website. YesInsights uses a one-click poll widget that can be embedded in any website or sent via email to customers. Unlike other forms of surveys that overwhelm respondents with a series of questions and answers as well as links and landing pages, with YesInsights you are more likely to get a higher response rate. In fact, by the software vendor’s estimate, one-click surveys get 4 to 6 times better response rate than traditional surveys.
More than a smart survey tool, YesInsights enables you to come up with that one question that will help enhance customer experience and propel your business forward. Likewise, you don’t need to have your customers think of what to say with questions like “Where did you learn about our company?” or “How would you rate our product based on customer satisfaction?” You provide them preset answers to choose from: a friend, a relative, company website. Or you provide them a convenient ratings choice of 1 (least satisfied) to 10 (extremely satisfied). One question, one answer from, say, a thousand respondents, and you get a whole lot of insights.
Although the app is geared towards getting customer feedback, the single question method can also be applied to groups inside and outside of an organization – employees, salespeople, department staff, suppliers, vendors, company partners – in order to feel the pulse of those who have a bearing in your business. Overall, YesInsights is a survey tool to help you gain vital customer feedback and boost customer engagement the smart and easy way. It gets the job done properly and efficiently to the benefit of both user and respondent.
Show MoreOverview of YesInsights Benefits
Here are some of the benefits commonly associated with using YesInsights:
Easy survey and easy response
Creation of surveys is easy and to the point. The survey maker crafts his question and its responses, keeping in mind a strong goal and end result. Customers participating in the survey make a selection from among the answers by one click or tap. The answer is recorded immediately in the website and the customer lands to a “Thank You” page from where there is an option for providing more feedback or final submission.
Feedback analyzer
YesInsights tracks the response from each survey and organizes it into a chart where you can view individual responses. The results are exportable and shareable on any platform, blog or website, and can be used to determine who among potential customers need following up.
Automated email
An app feature allows the triggering of automated emails which acts as a messenger between you and the poll participant. An autoresponder can provide rewards, deal closures or call-to-action that can be activated when the pollster opts to engage in another round of one-click survey.
No coding necessary
YesInsights can be set up in minutes. You don’t need technical training and know-how since the functions are intuitive and straightforward. You can quickly create your survey, deploy your poll widget, track emails and responses, generate analytics, gather insights and share reports. Streamlining the survey process from end to end without you doing any technical tweaks saves you time and effort, and gives you relevant actionable feedback.
Multi-platform integration
YesInsights integrates with more than 30 email clients, email marketing platforms and web hosting services. It can be embedded in any website where you can control at what page it will display. In emails, respondents can answer the survey right in their inbox. This intensive integration capability provides you much flexibility so you can easily schedule and plan ahead your survey.
Show MoreOverview of YesInsights Features
- Survey Management
- Feedback Management
- Dashboard
- Analytics
- Automatic user tracking
- Customizable landing page
- Code-free survey question creator
YesInsights Position In Our Categories
Knowing that companies have special business requirements, it is prudent that they abstain from purchasing a one-size-fits-all, ”best” system. Just the same, it would be difficult to pinpoint such a software solution even among well-known software products. The better step to undertake can be to write down the various key factors that entail consideration such as key features, costing, skill levels of the users, business size, etc. After which, you must follow through the research through and through. Go over some YesInsights evaluations and scrutinize the other solutions in your list in detail. Such detailed research can make sure you take out ill-fitting apps and pay for the system that includes all the function your business requires to be successful.
Position of YesInsights in our main categories:
TOP
200
YesInsights is one of the top 200 Customer Experience Management Software products
TOP
100
YesInsights is one of the 100 Survey Tools products
If you are considering YesInsights it might also be beneficial to analyze other subcategories of Survey Tools collected in our base of SaaS software reviews.
It is essential to note that hardly any service in the Survey Tools category is a perfect solution able to meet all the requirements of different business types, sizes and industries. It may be a good idea to read a few YesInsights Survey Tools reviews first as some software can excel just in a very small group of applications or be created with a really specific type of industry in mind. Others might function with a goal of being easy and intuitive and therefore lack complex functions needed by more experienced users. You can also come across apps that support a large group of customers and give you a powerful feature base, but this frequently comes at a more significant price of such a software. Be certain that you're aware of your requirements so that you choose a solution that has exactly the functionalities you search for.
How Much Does YesInsights Cost?
YesInsights Pricing Plans:
Free Trial
Personal
$20/month
Startup
$79/month
Growth
$149/month
Enterprise
By quote
What are YesInsights pricing details?
YesInsights Pricing Plans:
Free Trial
Personal
$20/month
Startup
$79/month
Growth
$149/month
Enterprise
By quote
Four enterprise pricing plans are available, each corresponding to the number of surveys and the volume of responses per month. You can contact the vendor for more pricing details or visit their website which offers a free trial for every plan.
Personal
- $20/month
- 1,000 responses/month
- 5 surveys
- YesInsights branding
- NPS surveys
- Website Widget
Startup
- $79/month
- 5,000 responses/month
- 10 surveys
- No branding
- NPS surveys
- Website Widget
Growth
- $149/month
- 25,000 responses/month
- Unlimited surveys
- No branding
- NPS surveys
- Website Widget
Enterprise – by quote
- Contact vendor for a quote
- Unlimited responses
- Unlimited surveys
- No branding
- NPS surveys
- Website Widget
User Satisfaction
Positive Social Media Mentions
2
Negative Social Media Mentions
0
We know that when you make a decision to buy a Survey Tools it’s crucial not only to find out how professionals rank it in their reviews, but also to check if the real users and businesses that use this software are indeed content with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and YesInsights reviews across a wide array of social media sites. The data is then featured in a simple to digest way indicating how many clients had positive and negative experience with YesInsights. With that information available you should be equipped to make an informed business decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for YesInsights?
YesInsights integrates with the following business systems and applications:
- SendGrib
- MailChimp
- AWeber
- Mad Mimi
- Customer.io
- Benchmark
- GetResponse
- Drip
- Mailjet
- Intercom
- Vero
- Klaviyo
- Campaign Monitor
- Autopilot
- Yesware
- Infusionsoft
- ExactTarget
- Outreach
- HubSpot
- Constant Contact
- Mixpanel
- Knowtify
- ConvertKit
- Emma
- Ontraport
- Kajabi
- Gmail
- Yahoo Mail
- Apple Mail
- Medium
- Quora
- Tumbler
- Wordpress
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