AnswerHub Review
What is AnswerHub?
AnswerHub is a powerful knowledge management and community application that gives you the tools you need to create and manage an online knowledge-based community. You can collect, organize, and share knowledge in a variety of ways including articles, ideas, and questions and answers. Plus, you can use built-in gamification to engage contributors and identify expertise within your community for effortless question routing.
Administrators can use sophisticated features such as role-based permissions, access control, user management, and moderation to manage the users, content, and access to knowledge in their community.
AnswerHub can be customized to look the way you like with its built-in plug-in and theming features. SDK access and REST API give you the tools you require to create on your own or you can use the services of the vendor’s professional team.
Finally, integrations with widely used tools like Slack, SharePoint, and Confluence make it simple to collaborate and share knowledge from all over your company.
Show MoreOverview of AnswerHub Benefits
Here are some of the benefits commonly associated to using AnswerHub:
Q&A
You can add comments, post questions, and offer answers. Plus, you can embed text, audio, video, and other rich media. Best answers are highlighted and rise to the top, making them easy to find.
Knowledge Base
You can author, organize, and publish knowledge base (KB) articles. KB articles can be “wikified” for community editing.
Email Integration
Ask and answer questions by email and automatically add them to the site. This eliminates the need for users to log in to contribute their knowledge.
User Profiles
Give users a place to share bios, track activity, show off expertise, and build their personal brand.
Gamification
Award active users with badges and reputation points to create engagement and encourage continued contributions.
In-app and Email Notifications
Receive activity notifications and updates in AnswerHub or through email.
Content Segmentation
Segment knowledge by “Spaces” to organize your content and control who can see what.
Bad Words Filter
Keep it clean by filtering bad words and phrases.
Theming
Choose from a wide range of stock themes or customize your own theme to make AnswerHub look and feel the way you like.
Advanced Analytics
Track metrics like pageviews, new users, number of questions asked, unanswered questions and more to evaluate the health of your knowledge sharing community.
Advanced Administration
Advanced administration is available through a dedicated administration dashboard.
Role-based Permissions
Grant users different roles to restrict access to content and functions.
Import and Export
Import and export community content in a range of formats including JSON, XML, and CSV files.
REST API
Integrate your other apps and systems with access to AnswerHub’s REST API.
Multilingual Capability
AnswerHub supports many languages including Spanish, Russian, Portuguese, Korean, Japanese, Italian, German, French, English, Dutch, Arabic, and Chinese (Simplified).
Integrations
AnswerHub is designed to integrate with other knowledge and collaboration apps.
Show MoreOverview of AnswerHub Features
- Advanced analytics view of pageviews and community activity
- Advanced search allows you to search everything
- Capture, comment, and upvote on ideas. Track their progress.
- Control who can see what
- Create, organize, share, and even wikify articles
- Direct user to user messaging
- Follow topics and get updates
- Monitor community activity like average time to answer
- Option to segment content by team, vertical, and topic
- Question and answer format. Best answers rise to the top.
- Reply to questions by email. Answers are added automatically.
- Reputation scores and badges. Custom badges can be added.
- See number of users, pageviews, questions and more
AnswerHub Position In Our Categories
Since businesses have special business-related wants, it is only wise that they avoid paying for a one-size-fits-all, ”best” software. However, it is hard to try to pinpoint such an app even among sought-after software solutions. The reasonable step to do should be to take note of the numerous vital aspects that merit inspection such as crucial features, budget, skill aptitude of staff, organizational size, etc. Then, you must do your product research thoroughly. Have a look at these AnswerHub analyses and check out each of the software products in your shortlist in detail. Such comprehensive product research makes sure you avoid unsuitable apps and pay for the one that provides all the aspects your company requires.
Position of AnswerHub in our main categories:
TOP
500
AnswerHub is one of the top 500 Collaboration Software products
Enterprises have diverse wants and requirements and no software solution can be just right in such a scenario. It is useless to try to find an ideal out-of-the-box software system that fulfills all your business requirements. The wise thing to do would be to modify the system for your specific requirements, staff member skill levels, finances, and other elements. For these reasons, do not hurry and subscribe to well-publicized trendy applications. Though these may be widely used, they may not be the ideal fit for your particular wants. Do your groundwork, investigate each short-listed system in detail, read a few AnswerHub Collaboration Software reviews, contact the seller for explanations, and finally settle for the app that provides what you need.
How Much Does AnswerHub Cost?
AnswerHub Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are AnswerHub pricing details?
AnswerHub Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
The vendor provides users with an individual enterprise pricing quote tailored to the size and unique needs of their businesses, setup preferences, and unique requirements. Contact the vendor for more details, and ask for your quote.
User Satisfaction
Positive Social Media Mentions
29
Negative Social Media Mentions
3
We know that when you choose to get a Collaboration Software it’s crucial not only to find out how professionals rank it in their reviews, but also to check if the actual users and businesses that use these solutions are genuinely satisfied with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and AnswerHub reviews across a vast range of social media sites. The information is then displayed in a simple to digest form showing how many people had positive and negative experience with AnswerHub. With that information at hand you will be ready to make an informed purchasing decision that you won’t regret.
Video
Screenshots
Technical details
Devices Supported
- Windows
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
- Chinese
- German
- Japanese
- Spanish
- French
- Russian
- Italian
- Dutch
- Portugese
- Turkish
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for AnswerHub?
AnswerHub integrates with the following business systems:
- Slack
- Atlassian HipChat
- Google Analytics
- Single Sign-On (SSO)
Contact the vendor’s professional services team if you wish to build a custom integration.
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