AnswerHub Review
What is AnswerHub?
AnswerHub is a powerful knowledge management and community application that gives you the tools you need to create and manage an online knowledge-based community. You can collect, organize, and share knowledge in a variety of ways including articles, ideas, and questions and answers. Plus, you can use built-in gamification to engage contributors and identify expertise within your community for effortless question routing.
Administrators can use sophisticated features such as role-based permissions, access control, user management, and moderation to manage the users, content, and access to knowledge in their community.
AnswerHub can be customized to look the way you like with its built-in plug-in and theming features. SDK access and REST API give you the tools you require to create on your own or you can use the services of the vendor’s professional team.
Finally, integrations with widely used tools like Slack, SharePoint, and Confluence make it simple to collaborate and share knowledge from all over your company.
Show MoreOverview of AnswerHub Benefits
Here are some of the benefits commonly associated to using AnswerHub:
Q&A
You can add comments, post questions, and offer answers. Plus, you can embed text, audio, video, and other rich media. Best answers are highlighted and rise to the top, making them easy to find.
Knowledge Base
You can author, organize, and publish knowledge base (KB) articles. KB articles can be “wikified” for community editing.
Email Integration
Ask and answer questions by email and automatically add them to the site. This eliminates the need for users to log in to contribute their knowledge.
User Profiles
Give users a place to share bios, track activity, show off expertise, and build their personal brand.
Gamification
Award active users with badges and reputation points to create engagement and encourage continued contributions.
In-app and Email Notifications
Receive activity notifications and updates in AnswerHub or through email.
Content Segmentation
Segment knowledge by “Spaces” to organize your content and control who can see what.
Bad Words Filter
Keep it clean by filtering bad words and phrases.
Theming
Choose from a wide range of stock themes or customize your own theme to make AnswerHub look and feel the way you like.
Advanced Analytics
Track metrics like pageviews, new users, number of questions asked, unanswered questions and more to evaluate the health of your knowledge sharing community.
Advanced Administration
Advanced administration is available through a dedicated administration dashboard.
Role-based Permissions
Grant users different roles to restrict access to content and functions.
Import and Export
Import and export community content in a range of formats including JSON, XML, and CSV files.
REST API
Integrate your other apps and systems with access to AnswerHub’s REST API.
Multilingual Capability
AnswerHub supports many languages including Spanish, Russian, Portuguese, Korean, Japanese, Italian, German, French, English, Dutch, Arabic, and Chinese (Simplified).
Integrations
AnswerHub is designed to integrate with other knowledge and collaboration apps.
Show MoreOverview of AnswerHub Features
- Advanced analytics view of pageviews and community activity
- Advanced search allows you to search everything
- Capture, comment, and upvote on ideas. Track their progress.
- Control who can see what
- Create, organize, share, and even wikify articles
- Direct user to user messaging
- Follow topics and get updates
- Monitor community activity like average time to answer
- Option to segment content by team, vertical, and topic
- Question and answer format. Best answers rise to the top.
- Reply to questions by email. Answers are added automatically.
- Reputation scores and badges. Custom badges can be added.
- See number of users, pageviews, questions and more
AnswerHub Position In Our Categories
Since businesses have distinctive business requirements, it is only prudent they abstain from getting an all-encompassing, “perfect” business program. Nonetheless, it would be almost impossible to try to stumble on such a software system even among sought-after software products. The right step to undertake is to take note of the varied vital factors that entail investigation such as key features, plans, technical skill ability of staff members, company size, etc. The second step is, you must follow through the product research fully. Go over these AnswerHub review articles and scrutinize each of the software systems in your list in detail. Such well-rounded research makes sure you stay away from mismatched apps and select the system which has all the features your business requires.
Position of AnswerHub in our main categories:
TOP
500
AnswerHub is one of the top 500 Collaboration Software products
Organizations have unique wants and requirements and no software platform can be perfect in such a condition. It is futile to try to find an ideal out-of-the-box software product that meets all your business needs. The smart thing to do would be to modify the system for your special requirements, staff member skill levels, finances, and other elements. For these reasons, do not hurry and invest in well-publicized trendy solutions. Though these may be widely used, they may not be the best fit for your specific needs. Do your groundwork, look into each short-listed application in detail, read a few AnswerHub Collaboration Software reviews, speak to the maker for explanations, and finally choose the application that offers what you require.
How Much Does AnswerHub Cost?
AnswerHub Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are AnswerHub pricing details?
AnswerHub Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
The vendor provides users with an individual enterprise pricing quote tailored to the size and unique needs of their businesses, setup preferences, and unique requirements. Contact the vendor for more details, and ask for your quote.
User Satisfaction
Positive Social Media Mentions
29
Negative Social Media Mentions
3
We realize that when you make a decision to get a Collaboration Software it’s important not only to see how professionals score it in their reviews, but also to find out if the actual clients and enterprises that use these solutions are actually satisfied with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and AnswerHub reviews across a wide range of social media sites. The data is then featured in a simple to understand way revealing how many customers had positive and negative experience with AnswerHub. With that information available you will be equipped to make an informed buying decision that you won’t regret.
Video
Screenshots
Technical details
Devices Supported
- Windows
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
- Chinese
- German
- Japanese
- Spanish
- French
- Russian
- Italian
- Dutch
- Portugese
- Turkish
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for AnswerHub?
AnswerHub integrates with the following business systems:
- Slack
- Atlassian HipChat
- Google Analytics
- Single Sign-On (SSO)
Contact the vendor’s professional services team if you wish to build a custom integration.
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