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Archie Review

Archie
Our score: 8.6 User satisfaction: 96%

What is Archie?

Archie is a visitor management software designed to help organizations efficiently manage and track visitors in their physical spaces. The app facilitates the maintenance of a secure and organized record of who enters and exits a company’s premises by simplifying the check-in process. This software is designed for various industries, including corporate offices, healthcare facilities, educational institutions, and co-working spaces, where managing visitor flow is essential for operational efficiency and security.

Archie’s interface enables users to automate registration by capturing visitor details and logging entry and exit times. This feature is particularly beneficial for monitoring compliance with security protocols. Archie also offers pre-registration capabilities for workplaces that prioritize a positive visitor experience. This feature allows hosts to anticipate guests and minimize wait times upon arrival. Furthermore, it can integrate with other systems to provide real-time visitor tracking, visitor notifications, and digital badges.

The software assists organizations in maintaining digital visitor logs for accurate record-keeping, which is often necessary to comply with regulatory standards regarding visitor data privacy and security. This is in the context of data management. It promotes flexibility and ease of use in managing visitor information by enabling users to access records remotely as a cloud-based solution.

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Overview of Archie Benefits

Room Scheduling

Archie assists in managing and optimizing room reservations, guaranteeing that users have a clear understanding of room availability and that space is utilized efficiently. This can potentially improve operational efficiency and mitigate scheduling conflicts, particularly in shared workspaces.

Desk Booking

This feature is particularly advantageous in hybrid work environments, where space allocation fluctuates daily, as users can effortlessly reserve desks in advance. This can benefit organizations that wish to optimize workspace utilization and accommodate flexible work arrangements.

Visitor Management

Archie monitors on-site guests’ check-ins and check-outs to ensure accurate recording for security and compliance purposes. Automated check-in and pre-registration options facilitate the visitor experience and alleviate administrative burdens.

Billing and Payment

Archie incorporates features that simplify billing and payment processes. These are especially beneficial in shared facilities and co-working spaces where usage-based billing is prevalent. Automating payment collections and tracking usage can simplify financial management.

Customer Lifecycle Management

This feature facilitates monitoring customer interactions and managing relationships from onboarding to ongoing engagement. Organizations that monitor customer feedback and needs can improve customer satisfaction and retention.

Room and Desk Booking

Archie simplifies resource management and supports both room and desk booking in a single integrated system, providing users with a solitary point of access for all space reservations.

Community Experience

Archie includes features to enhance the community experience within a shared workspace, such as promoting events, facilitating networking, and fostering user engagement. This can help build a sense of community and add value to the user experience.

Visitor Management

The visitor management system helps organizations maintain a safe and organized environment by logging visitor information and ensuring that only authorized individuals have access.

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Overview of Archie Features

  • Calendar Scheduling
  • Room Booking
  • Room Information
  • Desk Booking
  • Room Search
  • Room Usage Insights
  • Meeting Management
  • Room Search
  • Room Usage Insights
  • Meeting Management
  • Employee Communications Integrations
  • Calendar Integrations
  • SSO Compatible
  • Design Management
  • Equipment Tracking
  • Floor Plans & Maps
  • Move Management
  • Occupancy Management
  • Planogramming
  • Reporting and Analytics
  • Shelf Planning
  • Space Allocation
  • Space Reservation

What Problems Will Archie Solve?

Problem #1: Manually managing visitor check-ins is time-consuming and prone to delays, as hosts often need to interrupt their work to greet and guide guests.

Solution: Companies can fully automate most visitor management processes with Archie. They can, for instance, pre-register a visit to ensure that the guest receives instructions in advance, including forms or documents that may require signatures. Upon arrival, the guest simply needs to scan a QR code to check in without additional steps. The host is automatically informed of their guest’s arrival when they check in. Custom forms can be developed for walk-ins to ensure that the visitor receives distinct questions, agreements, and instructions according to the nature of the visit. Additionally, Archie can be further automated by connecting it to other tools. For instance, it can automatically grant access to a guest’s WiFi, share temporary links to unlock doors, or print a badge after the check-in process is complete.

Problem #2: Long wait times and a cumbersome registration process can slow visitors’ experience and create a negative first impression.

Solution: For most visitors accustomed to waiting in a reception area, manually obtaining a guest pass, and generally experiencing time-consuming practicalities, entering an Archie-powered office can be enjoyable. Archie’s guest registration process is straightforward, and the software can generate automated directions and visual floor plans to facilitate navigation.

Problem #3: Real-time on-site tracking is crucial for compliance, security, and space management, but manual maintenance is challenging due to a lack of accurate visitor trends, occupancy rates, and office usage.

Solution: Archie’s real-time presence log enables companies to instantly determine the presence of visitors and employees on-site, which is essential for compliance, emergency management, and space utilization management. In addition to the presence log, companies can acquire valuable insights regarding the occupancy of their office space, the utilization of their space, the most frequently booked meeting rooms, peak days and hours, visitor trends, and more.

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies

Archie Position In Our Categories

Since companies have their own business demands, it is sensible that they abstain from seeking an all-in-one, “perfect” software solution. Nevertheless, it is hard to pinpoint such application even among branded software products. The efficient step to undertake is to shortlist the various major factors that necessitate scrutiny like key features, pricing, skill aptitude of staff members, company size, etc. Next, you should do your research fully. Go over some of these Archie evaluations and look over the other solutions in your list more closely. Such detailed research guarantees you weed out unsuitable applications and select the system which provides all the aspects your business requires in growing the business.

Position of Archie in our main categories:

TOP 10

Archie is one of the top 10 Visitor Management Software products

If you are interested in Archie it might also be sensible to analyze other subcategories of Visitor Management Software gathered in our database of B2B software reviews.

Each enterprise has its own characteristics, and might call for a specific Visitor Management Software solution that will be designed for their company size, type of customers and staff and even specific niche they cater to. We advise you don't count on finding an ideal services that will be suitable for each business regardless of their background is. It may be a good idea to read a few Archie Visitor Management Software reviews first and even then you should remember what the service is intended to do for your business and your workers. Do you require a simple and intuitive service with only essential features? Will you actually use the complex functionalities needed by experts and big enterprises? Are there any specific tools that are especially beneficial for the industry you operate in? If you ask yourself these questions it will be much easier to find a trustworthy software that will fit your budget.

How Much Does Archie Cost?

Archie Pricing Plans:

Free Trial

Hybrid Offices

$159/month

Coworking Spaces

$159/month

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What are Archie pricing details?

Archie Pricing Plans:

Free Trial

Hybrid Offices

$159/month

Coworking Spaces

$159/month

Archie offers monthly, yearly, and quote-based pricing options for SMBs and enterprises, including a 30-day free trial. Examine the specifics to determine the best plan for your company.

Hybrid Offices – $159/month

  • Interactive office floor plan
  • Desk, room, and office scheduling
  • Outlook and Google Calendar Sync
  • Overview of who works from where
  • Searchable colleagues on floor plan
  • QR code and physical check-in
  • Custom roles and neighbourhoods
  • Workspace analytics and reporting
  • Visitor and room display tablet app
  • Single Sign-On Authentification
  • Fully White-Label platform
  • Door access system integration

Coworking spaces – $159/month

  • Automated billing and payments
  • Advanced contract and e-signature
  • Plans, day passes, products store
  • Website e-commerce flows
  • Desk, room, and office booking
  • Accounting software integrations
  • Advanced reporting and analytics
  • Community management features
  • Wifi, door, and printer integrations
  • Visitor Visitors app and check-in
  • Outlook and Google Calendar Sync
  • Multi-location management

User Satisfaction

Positive Social Media Mentions 335
Negative Social Media Mentions 18

We realize that when you choose to get a Visitor Management Software it’s important not only to see how professionals evaluate it in their reviews, but also to discover whether the actual people and businesses that purchased these solutions are indeed content with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Archie reviews across a wide range of social media sites. The information is then presented in a simple to digest way showing how many customers had positive and negative experience with Archie. With that information at hand you should be equipped to make an informed purchasing decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise
  • Open API

Language Support

  • English
  • German
  • Spanish
  • French
  • Portugese

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Archie?

  • Google Calendar
  • Slack
  • Teams
  • Office 365
  • Google Apps
  • Zoom
  • Zapier 
  • Xero 
  • Quickbooks 
  • Kisi
  • Stripe
  • GoCardless
  • Ezeep Blue
  • Cisco

Archie User Reviews

Archie average rating:

Average score
5/5 (2 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

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The most favorable review

Anonymous Reviewer

PROS: What I like the most is how simple it is to use. I can change visitor registration flows in a few clicks, see who is at the office at any moment, which desks are rooms are available and so on. End users find the app easy to use too which is super important.

CONS: The initial setup takes a bit of time, they offered two onboarding sessions for free, which in our case was enough to get up and running, but I imaging for more complex projects one might need to purchase extra onboarding.

Reviewed 10 months ago

Read full review >

The least favorable review

Anonymous Reviewer

PROS: What I like the most is how simple it is to use. I can change visitor registration flows in a few clicks, see who is at the office at any moment, which desks are rooms are available and so on. End users find the app easy to use too which is super important.

CONS: The initial setup takes a bit of time, they offered two onboarding sessions for free, which in our case was enough to get up and running, but I imaging for more complex projects one might need to purchase extra onboarding.

Reviewed 10 months ago

Read full review >

More reviews from 2 actual users:

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  • Latest
  • Most useful
  • Most positive
  • Most negative

Easy visitor registration for our office

Read full review >
Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.12.2024 Company Size: 11-50 Employees Industry: Media Production

PROS: - Modern UI, both on the mobile app and the tablet app for visitor check-in. - Easy to customize visitor flows. - Insightful workspace analytics (also beyond visitor tracking).

CONS: - No smartwatch apps - Sometimes they release new features but announce them weeks later

What do you think about this review?

Great Poor

Great solution for visitor management and desk booking

Read full review >
Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 22.11.2024 Company Size: 11-50 Employees Industry: Transportation/Trucking/Railroad

PROS: What I like the most is how simple it is to use. I can change visitor registration flows in a few clicks, see who is at the office at any moment, which desks are rooms are available and so on. End users find the app easy to use too which is super important.

CONS: The initial setup takes a bit of time, they offered two onboarding sessions for free, which in our case was enough to get up and running, but I imaging for more complex projects one might need to purchase extra onboarding.

What do you think about this review?

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Archie user reviews

Easy visitor registration for our office

Read full review >
Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.12.2024 Company Size: 11-50 Employees Industry: Media Production

Great solution for visitor management and desk booking

Read full review >
Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 22.11.2024 Company Size: 11-50 Employees Industry: Transportation/Trucking/Railroad
Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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