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Asterisk Review

Asterisk
Our score: 8.5 User satisfaction: 97%

What is Asterisk?

Asterisk is an innovative, open-source framework designed by Digium for developers looking to create ground-breaking video, voice, and text solutions for small, medium, and large organizations. It’s a widely adopted tool that converts an ordinary computer into a powerful server to drive the next generation communication deployment. The software includes multiple pre-built constituents that handle the low-level as well as the intricate details of video, voice, and SMS communications.

It powers many services and applications including conference bridges, automatic call distributions, unified communications, voice mail, and more. Asterisk runs using the business internet connection thereby eliminating the need for the legacy landline systems. It also exhibits a high level of flexibility and provides an impressive set of features which include SMS messaging, communication management, call routing, call transfer, caller ID, call monitoring, voice mail, computer telephony, and caller detail records.

Overview of Asterisk Benefits

The use Asterisk as the core engine for numerous business communication applications can be attributed to its multiple benefits. Although, there are many IP PBX in the modern era, only a few provide components that support a wide range of business functions, as Asterisk does. The platform adopts a modular design which makes it easy to combine dailplan script, PSTN interface and SIP channel. Its accords you’re the ultimate flexibility required to thrive in the challenging business communication environment.

Asterisk supports unified communications by allowing you to link business communications into any business function or applications. The solution allows you to design a comprehensive phone system with multi-modular communications capabilities. It empowers you to bridge the gap between applications and enhance or extend an existing system. Better still, Asterisk allows you to add mobility and remote worker features to set your employees free, and implement intelligent queuing and web-based callback to boost the efficiency of customer service.

Additionally, Asterisk supports both advanced features and classical PBX functionality. It provides the tools associated with the enterprise, high-end proprietary PBXs and interoperates VoIP and traditional telephony systems seamlessly. The solution follows both customary telephony protocols like FXO, FXS, Kewlstart, Loolstart, and E&M; and modern VoIP protocols such as IAX, Google Talk, UNIStim, SIP, SCCP, MGCP, and Jingle/XMPP. It’s also highly scalable and facilitates the integration of systems installed on different locations while supporting unified dailplans across multi-located offices.

Overview of Asterisk Features

  • Text messaging
  • Manage Communication
  • Transfer Calls
  • Route Calls
  • Monitor Calls
  • Call Recording
  • Caller ID/Voicemail
  • Convert Text to Speech
  • Information Storage

Asterisk Position In Our Categories

Since companies have their own business requirements, it is only prudent that they abstain from paying for a one-size-fits-all, ideal software solution. Having said that, it would be almost impossible to try to come across such an app even among widely used software products. The correct step to undertake should be to list the different key aspects which require consideration like major features, price terms, skill aptitude of staff members, company size, etc. Next, you must follow through your product research through and through. Go over these Asterisk reviews and scrutinize the other software systems in your shortlist more closely. Such comprehensive product research guarantee you drop unsuitable applications and pay for the system that meets all the aspects your business requires.

Position of Asterisk in our main categories:

TOP 50

Asterisk is one of the top 50 Business Phone Systems products

If you are considering Asterisk it may also be a good idea to analyze other subcategories of Business Phone Systems gathered in our base of SaaS software reviews.

Organizations have diverse needs and requirements and no software platform can be just right in such a situation. It is useless to try to find an ideal out-of-the-box software app that meets all your business wants. The intelligent thing to do would be to customize the system for your unique requirements, staff member skill levels, budget, and other aspects. For these reasons, do not hurry and pay for well-publicized leading applications. Though these may be widely used, they may not be the ideal fit for your particular wants. Do your groundwork, check out each short-listed application in detail, read a few Asterisk Business Phone Systems reviews, contact the seller for clarifications, and finally choose the app that offers what you require.

How Much Does Asterisk Cost?

Asterisk Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Digium doesn’t provide Asterisk’s enterprise pricing details. Contact the vendor for more details regarding the pricing structure.

User Satisfaction

Positive Social Media Mentions 279
Negative Social Media Mentions 4

We realize that when you make a decision to buy Business Phone Systems it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Asterisk reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Asterisk. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Asterisk pricing details?

Asterisk Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Digium doesn’t provide Asterisk’s enterprise pricing details. Contact the vendor for more details regarding the pricing structure.

What integrations are available for Asterisk?

Asterisk integrates with the following business systems and applications:

  • Tenfold
  • Bpm online CRM
  • Apptivo CRM
  • AmoCRM
  • InfoFlo
  • Vtiger CRM
  • SysAid
  • Oreka TR
  • Atmos
  • AuguTech
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Reviewed By Louie Andre
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