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Bitrix24 REVIEW

Collaboration Software

14 user reviews
USER SATISFACTION 96%
OUR SCORE 9.0

What is Bitrix24?

Bitrix24 is a collaboration software with complete tools for management, collaboration, and communication. The first place in this category is held by Wrike which has a total score of 9.8/10 and is the winner of our Best Project Management Software Award for 2017. You can try out Wrike for free here. You can also compare Bitrix24 with Wrike and see which one is better for your company.

Bitrix24 gives you a unified platform for your files, projects, messages, tasks, and contacts. You can immediately use the platform by simply registering for an account and then inviting your colleagues. Through the Activity Stream, everyone in your team can keep track of tasks and effectively work together to progress on the project.

Its main solutions include social network, tasks and projects, CRM, document management, file sharing, calendar and planning, sales team management, email, telephone, and HR management. It also has a mobile solution that works on your smartphone or tablet whether it’s Android, iPhone, or iPad.

Users can start with a free plan with all the essential tools and features: up to 12 users, online storage, and collaboration tools. The cloud-hosted premium plans are highly scalable to be accessed on any device. An on-premise solution is also available for complete data control, source code access and an array of additional tools. The Bitrix app marketplace is available to create your own apps or use your existing systems.

Overview of Bitrix24 Benefits

  • Bitrix24 is a free collaborative tool available for up to 12 users.
  • Both iOS and Android apps are also free.
  • In paid plans, you do not have to pay for a separate user but for additional disk space and some optional features.
  • Bitrix24 offers virtual telephone calling
  • It is equipped with comprehensive functions for intranet services. Meaning, it can support all sorts of files including wikis, photo galleries, and calendars.
  • Company services include employee directory, task and work time reporting, absence chart, and visual structure
  • Time management tools include check-in/out feature, regular work reports, and daily planner
  • Time planning features include event scheduler, calendars, and meeting manager (with CalDAV and Outlook sync)
  • Document libraries with WebDAV support, versioning, and flexible permission systems
  • Social search that covers all system objects including events, tasks, and uploaded documents. Results conform to access permissions
  • CRM with and visual business process construction features and CRM integration
  • Bitrix24 offers a collaboration and communications platform for both internal and external operations
  • Since the full tool set is cloud-hosted, customer need to get used to only one user interface.
  • You can store, search, discuss, and share documents and other files
  • Coordinate projects, schedules, and tasks
  • You can manage external communications though extranet and CRM and with minimal navigation.

Overview of Bitrix24 Features

  • Activity Stream intranet center
  • Bulk email
  • Calendar sharing
  • Company structure
  • CRM
  • CRM reports
  • Daily planner
  • Email notifications
  • Extranet
  • File sharing and versioning
  • Instant messages
  • Photo albums
  • Project groups
  • Sales funnel
  • Simple access assignment
  • Tasks
  • Task reporting
  • Time management
  • User profiles
  • Workflow

What Problems Will Bitrix24 Solve?

No Need for Multiple Applications

The different departments in one business utilize varying software solutions. So there’s a high chance that you might need to invest in multiple platforms such as CRM systems, PM applications, marketing software, as well as internal communication tools. To help you save money as well as streamline your entire process, Bitrix24 offers over 30 tools in one convenient interface. This way, you can address the different needs of your operations without needing to implement numerous software solutions.

Communicate with All Stakeholders Instantly

Transparency with your stakeholders is important if you want to make smart business decisions as quickly as possible. Luckily, Bitrix24 can serve as your social network. It supports real-time communication so you can easily get in touch with employees and investors when you need to make a decision about certain aspects of your operations. Be it group chat or video conferencing, this tool can support your preferred channels of communication.

Improve Employee Engagement

In many companies, there is a disengaged workforce – employees often lack initiative, because they don’t feel that their opinion counts and that they can influence processes. Bitrix24’s tool called Company Pulse lets you easily identify employees who are struggling, and gamification tools offered by Bitrix24 help people get recognition which in turn increases employee engagement.

Awards & Quality Certificates

Award

Bitrix24 Position In Our Categories

Position of Bitrix24 in our main categories:

20

Bitrix24 is one of the top 20 Collaboration Softwareproducts

Top
3

Bitrix24 is one of the 3 Employee Scheduling Softwareproducts

10

Bitrix24 is one of the top 10 Knowledge Management Softwareproducts

Top
50

Bitrix24 is one of the 50 Landing Page Softwareproducts

20

Bitrix24 is one of the top 20 Project Management Softwareproducts

20

Bitrix24 is one of the 20
Collaboration Software products

3

Bitrix24 is one of the 3
Employee Scheduling Software products

10

Bitrix24 is one of the 10
Knowledge Management Software products

50

Bitrix24 is one of the 50
Landing Page Software products

20

Bitrix24 is one of the 20
Project Management Software products


If you are interested in Bitrix24 it may also be sensible to examine other subcategories of Best Collaboration Software collected in our database of B2B software reviews.Web Collaboration Software, Collaboration Tools Software, Social Collaboration Software

Enterprises have different wants and requirements and no software platform can be ideal in such a situation. It is futile to try to find an ideal off-the-shelf software product that meets all your business needs. The intelligent thing to do would be to modify the application for your specific requirements, worker skill levels, finances, and other factors. For these reasons, do not rush and invest in well-publicized popular systems. Though these may be widely used, they may not be the perfect fit for your particular wants. Do your groundwork, check out each short-listed system in detail, read a few Bitrix24 reviews, contact the maker for explanations, and finally settle for the application that provides what you require.

How Much Does Bitrix24 Cost?

Bitrix24 Pricing Plans:
Free trial
Free
Free
Plus
$39/month
Standard
$99/month
Professional
$199/month

Free

  • 12 users
  • 1 admin
  • 5 GB online storage

Plus – $39/month

  • 24 users
  • 2 admins
  • 24 GB online storage

Standard – $99/month

  • 50 users
  • 5 admins
  • 100 GB online storage

Professional – $199/month

  • Unlimited users
  • Unlimited admins
  • Unlimited online storage

User Satisfaction

We realize that when you make a decision to buy Collaboration Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Bitrix24 reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Bitrix24. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

81

NEGATIVE SOCIAL MENTIONS

0

Video

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
  • Chinese
  • German
  • Hindi
  • Japanese
  • Spanish
  • French
  • Russian
  • Italian
  • Portugese
  • Polish
  • Turkish
Pricing Model
  • Monthly payment
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted
  • On Premise
  • Open API

What Support Does This Vendor Offer?

  • LIVE SUPPORT

What are Bitrix24 pricing details?

Bitrix24 Pricing Plans:
Free trial
Free
Free
Plus
$39/month
Standard
$99/month
Professional
$199/month

Free

  • 12 users
  • 1 admin
  • 5 GB online storage

Plus – $39/month

  • 24 users
  • 2 admins
  • 24 GB online storage

Standard – $99/month

  • 50 users
  • 5 admins
  • 100 GB online storage

Professional – $199/month

  • Unlimited users
  • Unlimited admins
  • Unlimited online storage

What integrations are available for Bitrix24?

Bitrix24 comes with an open API, so it’s easy to customize and integrate this system with other business solutions that you may be using. Integrations are available for Zapier, Quickbooks, Facebook, Freshbooks, Xero, Dropbox, Box, GSuite, Microsoft Office 365, Asana, Zoho, Pipedrive and almost all other popular SaaS products

User reviews


User reviews in total: 14

10
2
2
0
0

Average Rating:

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The most favorable review

Bridget

3 months ago


Pros: With Bitrix you can manage almost everything, starting form Lead Generation to Sales Funnel. This software helps you to improve the communication between your coworkers and managers. You can always integrate the software with some other platform to get what you want. Everything you need for your project management department at reasonable price.

Cons: I have some issues with the server connection. Also, they could work on the improvement of email notifications.

The least favorable review

Maximilian Abt

5 months ago


Pros: Its a great collaboration platform with lots of useful tools and that for a great price. I would recommend it i general but the Customer support is not only slow but extremely useless. They have helped me 10/100 times. They keep creating "Development" tickets and say you will be updated/ informed when some "fix" is coming but that has not happened a single time in 3 years and over 100 dev. tickets.So go for the self hosted one (more customization possible) and spent a couple of thousands of € on external consultants to set it up to your needs. Then you life will be much easier than dealing with these guys. It's just way more expensive

Cons: The most crucial part they desperately need to work on is the customer support which is only available in chat and utterly useless. Also the drive is very unreliable and we switched to Office365 for that.

Published 3 months ago
Verified
user
With Bitrix you can manage almost everything, starting form Lead Generation to Sales Funnel. This software helps you to improve the communication between your coworkers...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
Bitrix is great CRM platform, I can create tasks and I can share with my team. This software provides us with tools which helps us to see our sales by products, type and...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
Bitrix24's pricing plan is highly flexible. That means it will continute to grow as you steadily expand. You can start things off with the free version. It's essentially...



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Maximilian Abt
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Published 5 months ago
Verified
user
Its a great collaboration platform with lots of useful tools and that for a great price. I would recommend it i general but the Customer support is not only slow but...



What do you think about this review? Great Poor
Published 9 months ago
Verified
user
It lets you manage just about everything. These can be anywhere from lead generation to sales funnel management. It lets you interaction between co-workers. It's...



What do you think about this review? Great Poor
Published 9 months ago
Verified
user
Bitrix is great CRM software that provides you with different options, it is very flexible and its features are really helpful. You have many options for creating tasks,...



What do you think about this review? Great Poor
Published 10 months ago
Verified
user
For a solution, it offers a ton of ton of things. There's no need to subscribe to it or even make payment. So far, there aren't any limitations in terms of tasks,...



What do you think about this review? Great Poor
Published 11 months ago
Verified
user
Bitrix allows me to do almost everything for my business. Thanks to mobile and desktop app features I am allowed to chat with my team members from anywhere, also I can...



What do you think about this review? Great Poor
Published 12 months ago
Verified
user
Bitrix is a software that has everything in a single place. We gather companies, contacts, drive, and tasks conveniently in a location that we're familiar with. We have...



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maria sanchez
Report a concern

Published 12 months ago
Verified
user
There are great features but they don't all work accurately. Too many glitches if you are a serious company depending on this crm for sales and production, Bitrix24 is...



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