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Bitrix24 REVIEW

Collaboration Software

14 user reviews
USER SATISFACTION 96%
OUR SCORE 8.0

What is Bitrix24?

Bitrix24 is a popular project management tool. The first place in this category is held by Wrike which has a total score of 9.8/10 and is the winner of our Best Project Management Software Award for 2017. You can try out Wrike for free here. You can also compare Bitrix24 with Wrike and see which one is better for your company.

Bitrix24 offers tools such as a CRM, project management, time management, document management, and tasking in a social-style environment that includes content sharing, instant messaging, commenting, liking, and user profiles.

Bitrix24 makes communications simple with social features such as comments and liking, and automated processes like notifications, assisted reporting, and subscriptions to groups or discussions. Moreover, Bitrix24 offers practical solutions to manage a company online. There are precise and flexible tools for each operation such as tasks, sales processing and reports.

Overview of Bitrix24 Benefits

  • Bitrix24 is a free collaborative tool available for up to 12 users.
  • Both iOS and Android apps are also free.
  • In paid plans, you do not have to pay for a separate user but for additional disk space and some optional features.
  • Bitrix24 offers virtual telephone calling
  • The platform provides robust modules for intranet services like conversations, photo gallery, wiki, files, calendars, and tasks
  • Company services include employee directory, task and work time reporting, absence chart, and visual structure
  • Time management tools include check-in/out feature, regular work reports, and daily planner
  • Time planning features include event scheduler, calendars, and meeting manager (with CalDAV and Outlook sync)
  • Document libraries with WebDAV support, versioning, and flexible permission systems
  • Social search that covers all system objects including events, tasks, and uploaded documents. Results conform to access permissions
  • CRM with and visual business process construction features and CRM integration
  • Bitrix24 offers a collaboration and communications platform for both internal and external operations
  • Since the full tool set is cloud-hosted, customer need to get used to only one user interface.
  • You can store, search, discuss, and share documents and other files
  • Coordinate projects, schedules, and tasks
  • You can manage external communications though extranet and CRM and with minimal navigation.

Overview of Bitrix24 Features

  • Activity Stream intranet center
  • Bulk email
  • Calendar sharing
  • Company structure
  • CRM
  • CRM reports
  • Daily planner
  • Email notifications
  • Extranet
  • File sharing and versioning
  • Instant messages
  • Photo albums
  • Project groups
  • Sales funnel
  • Simple access assignment
  • Tasks
  • Task reporting
  • Time management
  • User profiles
  • Workflow

What Problems Will Bitrix24 Solve?

No Need for Multiple Applications

Sales department uses the CRM solution, developers use specific PM tools, marketing department often has to use both. Then, there is a third solution for instant messaging, a fourth solution for intranet or HR needs, and a fifth – for the whole company’s knowledge base. With 35+ tools in one suite, Bitrix24 offers a solution to the problem of having to use multiple applications to solve different issues.

Communicate with All Stakeholders Instantly

In some companies, decisions are made slowly and not very transparently. Bitrix24 solves this problem as you can use its enterprise social network and real-time communication tools (group chat and video conferencing plus Activity Stream intranet center) to get all the stakeholders in one place and make a decision quickly.

Improve Employee Engagement

In many companies, there is a disengaged workforce – employees often lack initiative, because they don’t feel that their opinion counts and that they can influence processes. Bitrix24’s tool called Company Pulse lets you easily identify employees who are struggling, and gamification tools offered by Bitrix24 help people get recognition which in turn increases employee engagement.

Awards & Quality Certificates

Bitrix24 Position In Our Categories

Position of Bitrix24 in our main categories:

100

Bitrix24 is one of the top 100 Collaboration Software products

50

Bitrix24 is one of the 50 Employee Scheduling Software products

50

Bitrix24 is one of the top 50 Knowledge Management Software products

50

Bitrix24 is one of the 50 Landing Page Software products

100

Bitrix24 is one of the top 100 Project Management Software products

100

Bitrix24 is one of the 100
Collaboration Software products

50

Bitrix24 is one of the 50
Employee Scheduling Software products

50

Bitrix24 is one of the 50
Knowledge Management Software products

50

Bitrix24 is one of the 50
Landing Page Software products

100

Bitrix24 is one of the 100
Project Management Software products


If you are considering Bitrix24 it might also be sensible to examine other subcategories of Best Collaboration Software gathered in our database of B2B software reviews.Enterprise Social Networking Software, Project Collaboration Software, Web Collaboration Software

Each enterprise is different, and can require a specific Collaboration Software solution that will be adjusted to their company size, type of customers and employees and even specific niche they deal with. You should not count on finding an ideal solution that is going to work for every business no matter what their background is. It may be a good idea to read a few Bitrix24 reviews first and even then you should remember what the solution is supposed to do for your business and your workers. Do you need an easy and straightforward app with just essential functions? Will you actually use the advanced tools required by pros and large enterprises? Are there any particular tools that are especially useful for the industry you work in? If you ask yourself these questions it is going to be much easier to get a trustworthy solution that will fit your budget.

How Much Does Bitrix24 Cost?

Bitrix24 Pricing Plans:

Free

  • 12 users
  • 1 admin
  • 5 GB online storage

Plus – $39/month

  • 24 users
  • 2 admins
  • 24 GB online storage

Standard – $99/month

  • 50 users
  • 5 admins
  • 100 GB online storage

Professional – $199/month

  • Unlimited users
  • Unlimited admins
  • Unlimited online storage

User Satisfaction

We realize that when you make a decision to buy Collaboration Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Bitrix24 reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Bitrix24. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

81

NEGATIVE SOCIAL MENTIONS

0

Video

Technical details

Devices Supported
  • Windows
  • iPhone/iPad
  • Mac
Language Support
  • English
Pricing Model
  • Monthly payment
Customer Types
  • Small Business
  • Large Enterprises
Deployment
  • Cloud Hosted
  • On Premise
  • Open API

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • TRAINING

Bitrix24 User Reviews

What are Bitrix24 pricing details?

Bitrix24 Pricing Plans:

Free

  • 12 users
  • 1 admin
  • 5 GB online storage

Plus – $39/month

  • 24 users
  • 2 admins
  • 24 GB online storage

Standard – $99/month

  • 50 users
  • 5 admins
  • 100 GB online storage

Professional – $199/month

  • Unlimited users
  • Unlimited admins
  • Unlimited online storage

What integrations are available for Bitrix24?

Bitrix24 comes with an open API, so it’s easy to customize and integrate this system with other business solutions that you may be using. The vendor recommends using the services of its partners for this purpose.

User reviews


User reviews in total: 14

10
2
2
0
0

Average Rating:

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The most favorable review

Bridget

4 months ago


Pros: With Bitrix you can manage almost everything, starting form Lead Generation to Sales Funnel. This software helps you to improve the communication between your coworkers and managers. You can always integrate the software with some other platform to get what you want. Everything you need for your project management department at reasonable price.

Cons: I have some issues with the server connection. Also, they could work on the improvement of email notifications.

The least favorable review

Maximilian Abt

3 weeks ago


Pros: Its a great collaboration platform with lots of useful tools and that for a great price. I would recommend it i general but the Customer support is not only slow but extremely useless. They have helped me 10/100 times. They keep creating "Development" tickets and say you will be updated/ informed when some "fix" is coming but that has not happened a single time in 3 years and over 100 dev. tickets.So go for the self hosted one (more customization possible) and spent a couple of thousands of € on external consultants to set it up to your needs. Then you life will be much easier than dealing with these guys. It's just way more expensive

Cons: The most crucial part they desperately need to work on is the customer support which is only available in chat and utterly useless. Also the drive is very unreliable and we switched to Office365 for that.

Maximilian Abt
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Published 3 weeks ago
Verified
user
Its a great collaboration platform with lots of useful tools and that for a great price. I would recommend it i general but the Customer support is not only slow but...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
With Bitrix you can manage almost everything, starting form Lead Generation to Sales Funnel. This software helps you to improve the communication between your coworkers...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
Bitrix is great CRM platform, I can create tasks and I can share with my team. This software provides us with tools which helps us to see our sales by products, type and...



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Published 5 months ago
Verified
user
Bitrix24's pricing plan is highly flexible. That means it will continute to grow as you steadily expand. You can start things off with the free version. It's essentially...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
It lets you manage just about everything. These can be anywhere from lead generation to sales funnel management. It lets you interaction between co-workers. It's...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
Bitrix is great CRM software that provides you with different options, it is very flexible and its features are really helpful. You have many options for creating tasks,...



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
For a solution, it offers a ton of ton of things. There's no need to subscribe to it or even make payment. So far, there aren't any limitations in terms of tasks,...



What do you think about this review? Great Poor
Published 7 months ago
Verified
user
Bitrix allows me to do almost everything for my business. Thanks to mobile and desktop app features I am allowed to chat with my team members from anywhere, also I can...



What do you think about this review? Great Poor
Published 8 months ago
Verified
user
Bitrix is a software that has everything in a single place. We gather companies, contacts, drive, and tasks conveniently in a location that we're familiar with. We have...



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maria sanchez
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Published 8 months ago
Verified
user
There are great features but they don't all work accurately. Too many glitches if you are a serious company depending on this crm for sales and production, Bitrix24 is...



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