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Bullhorn CRM Review

Bullhorn CRM
Our score: 8.5 User satisfaction: N/A

What is Bullhorn CRM?

Bullhorn is a cloud-based CRM solution for businesses in services industries. It provides users with data capture and customer insight technology that allows them to receive the most up-to-date and powerful information at users’ fingertips. This enables them to everything they need to satisfy their clients and keep them happy. Bullhorn now services over 10,000 clients and 350,000 users, and its software solutions are implemented by a number of the world’s most prominent services enterprises to help drive sales growth, enhance service delivery, and speed up operations.

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Overview of Bullhorn CRM Benefits

  • Accessible anytime, anywhere, and from any device.
  • Modern and intuitive interface that is designed to function the way humans work.
  • Capture and document each and every interaction so that you know what’s going on at your accounts.
  • Automatically analyzes captured data and serves up insights in real-time.
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Overview of Bullhorn CRM Features

  • Pulse Customer Intelligence
  • Automatic Email Tracking
  • Pipeline Management
  • Mobile CRM

Bullhorn CRM Position In Our Categories

Knowing that companies have distinctive business requirements, it is reasonable that they steer clear of deciding on an all-in-one, ”best” business program. At any rate, it is difficult to try to discover such a software system even among recognizable software products. The reasonable thing to undertake is to set down the different significant factors that necessitate analysis such as crucial features, pricing, technical skill competence of the users, business size, etc. Then, you must do the research fully. Have a look at some of these Bullhorn CRM evaluations and look over the other software options in your list in detail. Such comprehensive research ascertain you take out unfit applications and choose the one which provides all the tools your business requires.

Position of Bullhorn CRM in our main categories:

TOP 100

Bullhorn CRM is one of the top 100 Applicant Tracking Systems products

TOP 200

Bullhorn CRM is one of the 200 CRM Software products

If you are considering Bullhorn CRM it could also be sensible to check out other subcategories of CRM Software gathered in our database of SaaS software reviews.

Every company has different requirements and requires a system that can be customized for their size, kind of staff members and clients, and the particular industry they are in. For these reasons, no software can offer perfect features out-of-the-box. When you search a software product, first be sure what you need it for. Read some Bullhorn CRM CRM Software reviews and ask yourself do you want basic features or do you need sophisticated tools? Are there any industry-specific features that you are searching for? Find the answers to these questions to assist your search. There are lots of elements that you need to mull over and these include your budget, specific business wants, your company size, integration requirements etc. Take your time, try out a few free trials, and finally choose the platform that offers all that you need to boost your organization competence and productivity.

How Much Does Bullhorn CRM Cost?

Bullhorn CRM Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are Bullhorn CRM pricing details?

Bullhorn CRM Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Pricing is available by quote only. Contact Bullhorn directly for more pricing details.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to get a CRM Software it’s important not only to see how experts score it in their reviews, but also to find out if the actual clients and businesses that use these solutions are genuinely content with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Bullhorn CRM reviews across a broad range of social media sites. The information is then presented in an easy to understand format indicating how many customers had positive and negative experience with Bullhorn CRM. With that information at your disposal you will be prepared to make an informed purchasing choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Bullhorn CRM?

  • ConnectLeader TeamDialer
  • CloudCall Click

Bullhorn CRM User Reviews

Bullhorn CRM average rating:

Average score
4.6/5 (13 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

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The most favorable review

Hannah

PROS: The first thing I see when I log in are my most recent contacts, and that helps me stay on track with what employees are doing. Being able to follow work in such an ordered way helps me access each candidate accurately, which comes as no surprise-thanks to the amazing integration of Bullhorn with our website, every application is directly transmitted to Bullhorn, and we know who applied for which position and when.

CONS: Honestly, it would be much better if the system had a hover function, I mean a place that summarizes notes without drilling down or opening each note separately. One would say it's not such a big deal, but while you're doing it the system freezes and it takes more time than you originally planned.

Reviewed 6 years ago

Read full review >

The least favorable review

Clifton

PROS: We tried plenty of CRM software, but none was good enough to come even close to the performance of Bullhorn. Its interface is good-looking, friendly, and functional, and I think this is what every business product should have.

CONS: Bullhorn CRM functions as an open platform, meaning there is no restriction to what you could do with your CRM connections. I'm not saying this is bad (if you're a large company it could be the best thing that happened to you), but I'm sure it affects the number of plug-and-play integration capabilities, and that is somehow annoying.

Reviewed 8 years ago

Read full review >

More reviews from 13 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Top-tier ATS

Read full review >
Marshall
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 21.11.2021 Company Size: 11-50 Employees Industry: Staffing and Recruitment

PROS: It can create tearsheets that help in applicant pipeline tracking.

CONS: I hope pinning the tearsheets can be more intuitive. I also wish there'd be a back button for easy navigation. I've also experienced some glitches where it keeps refreshing the dashboard.

What do you think about this review?

Great Poor

Improves our recruitment process

Read full review >
Jeanie
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 10.09.2021 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: Bullhorn is a robust tool that is really helpful when it comes to recruitment and customer service. I use it mainly for listing candidates and tracking records of applicants and staff. It is user-friendly, easy to navigate, and can be integrated with email management platforms.

CONS: Although I love the functions of the app, there are a few things that it can't do. First, it cannot be integrated with mobile apps. It's also not possible to generate a spreadsheet. The notes creation and shortlisting can still be improved.

What do you think about this review?

Great Poor
Show More User Reviews (13)

Overall a good experience

Read full review >
Katharina
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 03.09.2021 Company Size: 11-50 Employees Industry: Computer Software

PROS: The overall design of the software is really commendable -- from installation to ease of use. I also love that the developers of the program update it regularly to maintain its good performance.

CONS: The program lags when processing large information for reporting.

What do you think about this review?

Great Poor

Good for recruiters

Read full review >
Sam
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 29.07.2021 Company Size: More than 100 Employees Industry: Staffing and Recruitment

PROS: Bullhorn is easy to use and manage. It's super functional and definitely useful for your staffing and recruitment business.

CONS: There are limited user support and available resources to help users understand the platform.

What do you think about this review?

Great Poor

We are currently implementing Bullhorn

Read full review >
Sonja
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 28.06.2021 Company Size: 11-50 Employees Industry: Insurance

PROS: We didn’t use any Bullhorn product before, but that doesn't stop me from discovering the amazing value of the product. We just started implementation, but we're already aware of its incredible flexibility, contact management, and visibility of information. The team is just crazy about it.

CONS: Implementation is taking more time than expected, and now I have to go through every system with my accountant too (I already did it with the sales person). In addition, it is never clear how far I've come, and I always have to make a retrospective in order to check whether I missed something important. I can't wait to start using it for real.

What do you think about this review?

Great Poor

Great improvement

Read full review >
Shelley
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 17.04.2021 Company Size: 11-50 Employees Industry: Information Technology and Services

PROS: I didn't come across such an easy and friendly UI, and I think that everybody who struggled at least once with navigation will know how to appreciate this. In Bullhorn CRM, everything happens somehow smooth, and you won't even have to work on your skills to use it. Buy it because it has amazing reporting/analyzing features, and it is a great improvement in terms of management and control.

CONS: It took me some time to understand the purpose, but I'm lucky I did it. There is really nothing bad to say against the product.

What do you think about this review?

Great Poor

User-friendly and straightforward

Read full review >
Walton
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 25.02.2021 Company Size: More than 100 Employees Industry: Staffing and Recruiting

PROS: I love Bullhorn and all its features and capacities. I can be integrated with other third-party software necessary in our job and it's also accessible via mobile phones.

CONS: The main page is not customizable. I don't really like the system updating whenever there is a client request.

What do you think about this review?

Great Poor

Useful for recruitment officers

Read full review >
Damien
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 04.01.2021 Company Size: More than 100 Employees Industry: N/A

PROS: My favorite part about it is the easy creation of tearsheets. It allows me to keep track of the strong candidates. I also love the features such as recruiter report and note-taking.

CONS: It has a tendency to slow down and it happens quite often lately. I also wish it could export resumes from LinkedIn. It would also be better if it allows multiple users to post job openings.

What do you think about this review?

Great Poor

Gets the job done!

Read full review >
Hannah
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.09.2019 Company Size: More than 100 Employees Industry: N/A

PROS: The first thing I see when I log in are my most recent contacts, and that helps me stay on track with what employees are doing. Being able to follow work in such an ordered way helps me access each candidate accurately, which comes as no surprise-thanks to the amazing integration of Bullhorn with our website, every application is directly transmitted to Bullhorn, and we know who applied for which position and when.

CONS: Honestly, it would be much better if the system had a hover function, I mean a place that summarizes notes without drilling down or opening each note separately. One would say it's not such a big deal, but while you're doing it the system freezes and it takes more time than you originally planned.

What do you think about this review?

Great Poor

Perfect to take your Bullhorn ATS a level higher

Read full review >
Jimmy
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 15.10.2018 Company Size: More than 100 Employees Industry: Staffing & Recruiting

PROS: As a Sales & Marketing team, we use Bullhorn ATS, and we were extremelly happy to upgrade it with Bullhorn CRM. I mean, when you're already running an online system for your business, the best that could happen is to find a product from the same family to perform even more of your activities. We were happy to discover that the company didn't go against their reputation, and offered the same reliability seen through excellent tracking, scheduling, planning and organizing training courses for current and new employees.

CONS: Nothing that bad, but there are bugs that need to be worked on.

What do you think about this review?

Great Poor

A simple and affordable product for small and large companies

Read full review >
Sara
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.04.2018 Company Size: 11-50 Employees Industry: Media production

PROS: We purchased it because of the service it provides, namely follow ups from the sales team, trainees and managers all in one, but I think we'd go for it even if it were more modest, we couldn't let such price slip away. Plenty of features, all of them effective, but what I like the most is the helpdesk where all questions and concerns are displayed for me to respond. Using the system is very easy, it's packed with presentations and video tutorials.

CONS: We've been using the system for three months already, and we're very satisifed. The only thing that bothered me at certain point was an error in the admin status, you have to keep an eye on that. Besides, everything is good.

What do you think about this review?

Great Poor

School example of good management tool

Read full review >
Donald
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.03.2018 Company Size: 11-50 Employees Industry: N/A

PROS: My work is more organized, and I feel more efficient than ever before. Now that I'm doing recruiting so accurately, I can say that the program helps the work, but what it helps the most are the workers. No stress folks, for real!

CONS: I'm not going to make a storm in a glass, but I'm not satisfied at all with the search button. It takes too much time to produce results which are not always related to what I want to know.

What do you think about this review?

Great Poor

The favorite interface of my team

Read full review >
Clifton
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 04.01.2018 Company Size: 11-50 Employees Industry: Financial Services

PROS: We tried plenty of CRM software, but none was good enough to come even close to the performance of Bullhorn. Its interface is good-looking, friendly, and functional, and I think this is what every business product should have.

CONS: Bullhorn CRM functions as an open platform, meaning there is no restriction to what you could do with your CRM connections. I'm not saying this is bad (if you're a large company it could be the best thing that happened to you), but I'm sure it affects the number of plug-and-play integration capabilities, and that is somehow annoying.

What do you think about this review?

Great Poor
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Top-tier ATS

Read full review >
Marshall
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 21.11.2021 Company Size: 11-50 Employees Industry: Staffing and Recruitment

Improves our recruitment process

Read full review >
Jeanie
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 10.09.2021 Company Size: More than 100 Employees Industry: Information Technology and Services

Overall a good experience

Read full review >
Katharina
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 03.09.2021 Company Size: 11-50 Employees Industry: Computer Software

Good for recruiters

Read full review >
Sam
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 29.07.2021 Company Size: More than 100 Employees Industry: Staffing and Recruitment

We are currently implementing Bullhorn

Read full review >
Sonja
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 28.06.2021 Company Size: 11-50 Employees Industry: Insurance
Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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