SAP CallidusCloud Review

Products Configuration

SAP CallidusCloud is not just about prices and quotes. It also enables companies to create an unlimited directory of products to help their sales representatives find and sell the right merchandise. On top of that, the application lets users cross-reference a competitor’s part number to give the company an edge over their business rival.

Furthermore, SAP CallidusCloud supports the use of effectivity dates for products to automatically activate them in the catalog at their launch and to remove them once they are no longer being offered. This maintains the hygiene of catalogs as there are no duplicates or unnecessary data.

Smooth eCommerce Workflow

SAP CallidusCloud supports multi-tier pricing of contracts as well as currency conversions, one-time or repeated fees, and more. This lets users control which products are displayed on their administrative console according to their availability, prices, and discounts coupled with channel, geography, customer, and other search filters.

Moreover, SAP CallidusCloud provides upsell and cross-sell alerts. This enables sales representatives to increase their chances of successfully closing a deal. The application can also be used to automate product recommendations or to suggest variable incentives. This way, revenue can be maximized, and quotes are more attractive to prospective customers.

Automated Quote Approval

SAP CallidusCloud is equipped with quote approval automation. This protects a company’s bottom line throughout the negotiation process through triggers. In case conditions such as exceeding allowable discounts, gross-margin thresholds, and other set provisions, quotes are automatically sent back to the owner for revision while those that do not trigger any alert are automatically approved to reduce the time of quote delivery.

Mobile Quote Creation

SAP CallidusCloud has supreme quote creation features not just on the desktop, but on mobile devices as well. This is enabled through the application’s integration with Salesforce1, which provides sales representatives important customer information as they create quotes on the go. Users can even view data and continue generating estimates without a working internet connection, as the software lets them save their quotes for offline use.

Performance Analytics

Since SAP CallidusCloud stores data such as quote prices and time to delivery, companies can take a better look at how their sales team is performing. This lets them plan better strategies for marketing and pricing their products to maintain a good profit margin while ensuring that their product appraisals are still attractive to customers.

Partner Support

With SAP CallidusCloud, businesses can provide their partners with automated support. They can have their pricing concessions automatically approved or routed for manual approval in case they trigger pricing conditions. More than that, partners are given the opportunity to brand their own eCommerce sites and proposals.