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Cradle Review

Cradle
Our score: 7.1 User satisfaction: 96%

What is Cradle?

Cradle is a powerful, cloud-based business phone system designed to help small businesses streamline communications with their customers. It is a simple and easy-to-use phone system that combines the power of its user-centric design with smart call routing capability to facilitate intelligent phone experience. The platform enables businesses to talk to the right customers at the right time and with ease.

It’s an efficient PBX for the modern business environment that allows businesses to make calls anywhere anytime to the delight of all customers. Cradle eliminates the complicated phone setups and provides employees with a reliable system that allows them to receive customer calls whether they are in the office or on the go. Some of its main features include call transfer, voice menu, ringtone, shared contact, desktop notification, unlimited concurrent calls, custom recording, and priority routing.

Overview of Cradle Benefits

Cradle is a robust yet user-friendly business phone system that makes it easy for you to manage communications in your entire organizations. It’s a fully scalable solution that can be implemented in any location across the globe to allow your customers to connect with the right person whenever they call. The system is designed for the modern workforce to eliminate missed connections and untangle employees from the limitations of desktop-based phones.

One likable attribute of Cradle is its simplicity. The phone system provides a painless setup that gives you an instant buy-in from your employees. Not only is the back-end quick and simple but also the phone calls are exactly the same as the native mobile phone call. Its beautifully designed web interface boosts both the customer and employee experience, thereby driving their satisfaction. Keeping both your employees and customers happy improves the productivity of your business.

In addition, Cradle is built with reliable smart routing capabilities. Whether you have a distributed workforce in multiple offices, multiple roles for employees, are away on holiday or want to customize after-hour redirects, the solution is smart enough to direct all calls to the most appropriate person. Better still, the software permits you to call suppliers and customers from your mobile phone while keeping your number private. Also, with GSuite+Office 365 integrations it’s a breeze to create new accounts. These applications allow you to automatically import users as new members into your business phone system with ease.

Overview of Cradle Features

  • Voice menu
  • Call transfer
  • Unlimited concurrent calls
  • Apps for everyone
  • Custom recordings
  • Ringtone
  • Shared contact
  • Desktop notification
  • Role-based routing
  • Desktop to mobile
  • Jabra integration
  • Local presence
  • Voicemail to email
  • Priority routing
  • Web admin
  • Gsuite or office 365
  • Share numbers
  • International numbers

Cradle Position In Our Categories

Knowing that businesses have special business-related requirements, it is only sensible that they avoid getting a one-size-fits-all, ”best” software system. Be that as it may, it is futile to find such application even among sought-after software systems.
The correct thing to do would be to narrow down the numerous vital aspects that need analysis like key features, costing, technical skill levels of the employees, organizational size, etc. The second step is, you must do your product research thoroughly. Browse through some of these Cradle evaluations and check out the other software options in your list in detail. Such detailed research guarantees you steer clear of poorly fit software products and buy the system which offers all the tools you require company requires to realize efficiency.

Position of Cradle in our main categories:

TOP 50

Cradle is one of the top 50 Business Phone Systems products

If you are considering Cradle it might also be a good idea to investigate other subcategories of Business Phone Systems collected in our database of B2B software reviews.

There are popular and widely used solutions in each software group. But are they essentially the best fit for your organization’s specific wants? A market-leading software application may have thousands of users, but does it present what you need? For this reason, do not blindly invest in popular systems. Read at least a few Cradle Business Phone Systems reviews and think about the factors that you desire in the software such as the price, main features, available integrations etc. Then, choose a few apps that fit your needs. Check out the free trials of these platforms, read online opinions, get information from the seller, and do your homework systematically. This profound homework is sure to help you choose the best software platform for your company’s special wants.

How Much Does Cradle Cost?

Cradle Pricing Plans:

Free Trial

Only in

$25/month

In-N-Out

$40/user/month

Enterprise

Contact vendor

Cradle offers a detailed enterprise pricing structure with three plans:

Only in @ $25/month

  • Take business calls on your mobile phone or desktop app
  • Include 1NZ/AU local landline number
  • Unlimited inbound calls from anywhere in the world
  • All Cradle core features

In-N-Out @ $40/user/month

  • Minimum two users per company
  • Includes $15 of outbound calling credits
  • Multiple landline numbers available
  • Enquire for specific call rates for mobile and by country

Enterprise @ $ quote based

  • Everything in In-N-Out
  • Minimum ten users per company
  • One flat price for the entire organization

User Satisfaction

Positive Social Media Mentions 229
Negative Social Media Mentions 5

We realize that when you make a decision to buy Business Phone Systems it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Cradle reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Cradle. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Cradle pricing details?

Cradle Pricing Plans:

Free Trial

Only in

$25/month

In-N-Out

$40/user/month

Enterprise

Contact vendor

Cradle offers a detailed enterprise pricing structure with three plans:

Only in @ $25/month

  • Take business calls on your mobile phone or desktop app
  • Include 1NZ/AU local landline number
  • Unlimited inbound calls from anywhere in the world
  • All Cradle core features

In-N-Out @ $40/user/month

  • Minimum two users per company
  • Includes $15 of outbound calling credits
  • Multiple landline numbers available
  • Enquire for specific call rates for mobile and by country

Enterprise @ $ quote based

  • Everything in In-N-Out
  • Minimum ten users per company
  • One flat price for the entire organization

What integrations are available for Cradle?

Cradle integrates with the following business systems and applications:

  • Twilio
  • Spark
  • Jabra
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Reviewed By Nestor Gilbert
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