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Chameleon Review

Chameleon
Our score: 8.0 User satisfaction: N/A

What is Chameleon?

Chameleon is a product onboarding software that personalizes its approach based on the user segment and the user need. It is simple and easy to use with its WYSIWYG onboarding editor. Thus, you can create product campaigns and tours and publish them in hours or days. You can even edit them on the fly to introduce new features or to acquaint users with other changes.

With Chameleon, you can learn how your audiences interact with your onboarding guides. That is because it can integrate with your technology stack, especially with analytics suites like Google Analytics, Mixpanel, and Heap. Meanwhile, data you gain from CRMs such as Salesforce and HubSpot allow you to create personalized and targeted product tours.

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Overview of Chameleon Benefits

No-code Onboarding Design

Creating guides for new users does not have to be difficult and financially costly. Chameleon has a WYSIWYG editor that lets you see the changes you make in real time. Arranging elements on the interface is easy, too, since you only have to point and click. And all it takes is a tap of a button to push your product tours live.

Personalized Tours

Every user is different so it is important that they see the app in a way that is relevant to them. Chameleon helps you in this regard by letting you segment your audiences. It also has trigger-based personalization rules that allow you to serve the right kind of product guide to a new user.

Increased User Adoption

When users know the ins and outs of your product, they use it more and maximize its capabilities. Chameleon assists you in driving engagement with its product tours that you can tailor to fit different kinds of audiences. It also allows you to highlight new additions and modifications to your apps to ensure that users make good use of them.

Fewer Support Requests

People usually send support tickets because they are unfamiliar with a component of your application. With Chameleon, you can reduce such requests for assistance. That is because your product tours can guide them in every facet, ensuring that they are familiar with every corner of the interface.

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Overview of Chameleon Features

  • Onboarding Editor
  • Custom Styling
  • User Segmentation
  • Trigger-based Personalization
  • Product Tours Cues
  • Product Tours Analyses
  • Integrations

What Problems Will Chameleon Solve?

High New User Churn

Many new users do not go back to an app because they have a hard time learning how to use it. If that is not the case, then it is because they do not see enough value in it immediately. Chameleon aids you in changing that with its onboarding tours and checklists, which show new users how your app can be beneficial to them from the start.

Stacked Support Queues

Support ticket stacks may have repetitive requests and multiple tickets from the same users. Chameleon can change that since you can provide users with self-service tools like tooltips and in-product education. This also eases the burden on your support team and lets them attend to users with critical tickets.

Free Trial Conversion

Chameleon allows you to create triggers and feature gates that can push trial users to sign up for your paid packages. The app can also assist you in upselling, as it can feed information to your sales team with its CRM connection.

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Chameleon Position In Our Categories

Bearing in mind companies have particular business demands, it is wise they abstain from subscribing to a one-size-fits-all, “perfect” software product. Nonetheless, it is troublesome to try to find such application even among sought-after software solutions. The efficient thing to do should be to tabulate the several critical aspects that need research like major features, plans, technical skill aptitude of staff, organizational size, etc. Next, you must perform your research exhaustively. Go over some Chameleon reviews and look into the other software products in your shortlist in detail. Such well-rounded research guarantee you circumvent unfit software products and choose the system which includes all the tools your business requires.

Position of Chameleon in our main categories:

TOP 200

Chameleon is one of the top 200 Customer Experience Management Software products

If you are interested in Chameleon it might also be a good idea to investigate other subcategories of Customer Experience Management Software gathered in our base of B2B software reviews.

Every enterprise has its own characteristics, and might require a particular type of Customer Experience Management Software solution that will be designed for their business size, type of customers and employees and even specific industry they deal with. We advise you don't count on finding an ideal app that will work for each business regardless of their history is. It may be a good idea to read a few Chameleon Customer Experience Management Software reviews first and even then you should pay attention to what the software is supposed to do for your business and your workers. Do you require an easy and straightforward solution with just elementary functions? Will you actually make use of the complex tools needed by experts and large enterprises? Are there any specific tools that are especially useful for the industry you work in? If you ask yourself these questions it will be much easier to find a trustworthy service that will fit your budget.

How Much Does Chameleon Cost?

Chameleon Pricing Plans:

Free Trial

Basic

from $139/month

Standard

from $279/month

Enterprise

Contact vendor

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What are Chameleon pricing details?

Chameleon Pricing Plans:

Free Trial

Basic

from $139/month

Standard

from $279/month

Enterprise

Contact vendor

Chameleon has three tiers of enterprise pricing with costs depending on how many monthly active users you need to support.

Basic – from $139/month or $99/month/annual billing

  • Customized Tours
  • Reporting & Analytics
  • Basic Integrations
  • Link Sharing
  • Custom Designs
  • Chameleon Branding
  • Help Center Access

Standard – from $279/month or $199/month/annual billing

  • All Basic Features
  • A/B Testing
  • Conversion Tracking
  • Advanced Integrations

Enterprise – request pricing information

  • All Standard Features
  • Bulk Pricing
  • Pilot/POC Period
  • Implementation Assistance
  • Design & Build Service
  • Security Compliance
  • User Permissions Control
  • Enterprise SLA
  • Dedicated Account Manager

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to purchase a Customer Experience Management Software it’s important not only to learn how professionals rank it in their reviews, but also to find out whether the actual clients and enterprises that bought these solutions are indeed satisfied with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Chameleon reviews across a wide range of social media sites. The information is then featured in a simple to digest way revealing how many clients had positive and negative experience with Chameleon. With that information at your disposal you will be equipped to make an informed buying choice that you won’t regret.

Video

Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Chameleon?

Chameleon can integrate with a vast array of third-party tools:

  • Segment
  • Mixpanel
  • Google Analytics
  • Typeform
  • Zendesk
  • Heap
  • Custom JS
  • Delighted
  • Amplitude
  • Intercom
  • Calendly
  • io
  • HubSpot
  • Salesforce
  • Vimeo
  • Wistia
  • Stripe
  • YouTube
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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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