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Windstream REVIEW

Business Phone Systems

No user reviews
USER SATISFACTION 97%
OUR SCORE 9.2

What is Windstream?

Windstream is a scalable, cloud-based business phone system that delivers complete, unified communication applications to businesses of all sizes. This is a powerful platform that brings numerous voice services with the integrated Voice over IP (VoIP) and allows businesses to set up a modern hosted VoIP via a reliable IP Private Branch Exchange (PBX) system. The software empowers users to accomplish business anywhere and permits employees to collaborate and work impeccably on any device including laptop, tablet, and smartphone.

Windstream is a fully-featured, enterprise-class communication software that leverages cloud technology to distribute calls, faxes, and messages to mobile devices. The system provides SIP trunking and allows businesses to choose from multiple bundles of services and applications designed professionally to meet their needs. Some of its key features include call recording, voice mail, audio/video conferencing, fax management, and chat/messaging.

Overview of Windstream Benefits

Windstream is a robust business phone system that delivers services to businesses across multiple industries. It’s also a reliable Internet service provider (ISP) that can provide managed connections to Session Initiation Protocol (SIP) trunking solutions over T1, Ethernet, and/or Multiprotocol Label Switching (MPLS). Its integrated T1 service offers voice provisions with a number of powerful features including managed network security, high-speed internet, and networking-for-business services, and a dedicated connection that utilizes the current equipment.

Another noteworthy module is the Windstream Virtual PBX VoIP which offers time-saving tools. One of these tools is the find/follow me feature which is designed to facilitate call diversion to a mobile device when the employee is on the go. The platform provides an intuitive, self-service online portal that makes it easy to manage all PBX features. In addition, the converged VoIP network system provides outstanding voice service over the On-premises PBX, SIP, and local support functionality.

It’s also interesting how Windstream services businesses that want to consolidate monthly bills for data and voice networks. The platform comes with a data bundle which includes the hosting and management of your services thus providing a single business communication plan to avoid extra fees. Better still, the availability of features such as call forwarding and auto attendant boosts communication over the customary voice and data plans.

Additionally, Windstream’s Audio/web conferencing module permits business to easily organize conferences anytime. The module is cost-effective and easy-to-use with flexible features which enable you to track conference by individual or group on your monthly bill. Also, with the seamless integration with Lifesize, Windstream offer reliable HD video conferencing.

Overview of Windstream Features

  • Audio/video conferencing
  • Chat/messaging
  • Call recording
  • Voicemail
  • Fax management

Windstream Position In Our Categories

Position of Windstream in our main categories:

10

Windstream is one of the top 10 Business Phone Systems products

10

Windstream is one of the 10
Business Phone Systems products


If you are considering Windstream it may also be a good idea to analyze other subcategories of Best Business Phone Systems listed in our database of SaaS software reviews.

Every organization has different needs and requires a software that can be personalized for their size, type of staff members and customers, and the specific industry they are in. For these reasons, no platform can proffer perfect features out-of-the-box. When you look for a software product, first be sure what you want it for. Read some Windstream reviews and ask yourself do you desire basic features or do you want complex features? Are there any industry-specific features that you are seeking? Find the answers to these queries to assist your search. There are multiple aspects that you need to consider and these include your budget, specific business requirements, your organization size, integration needs etc. Take your time, try out a few free trials, and finally select the app that presents all that you require to enhance your organization competence and productivity.

How Much Does Windstream Cost?

Windstream doesn’t reveal its enterprise pricing details to the public. Contact the vendor for a custom pricing quote.

User Satisfaction

We realize that when you make a decision to buy Business Phone Systems it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Windstream reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Windstream. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

212

NEGATIVE SOCIAL MENTIONS

4

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Technical details

Devices Supported
  • Windows
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • PHONE
  • TICKETS

What are Windstream pricing details?

Windstream doesn’t reveal its enterprise pricing details to the public. Contact the vendor for a custom pricing quote.

What integrations are available for Windstream?

Windstream integrates with the following applications:

  • Lifesize

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