Crust CRM is a highly-configurable, open-source CRM software based in the cloud that is seamlessly integrated with thousands of third-party systems. It features an enterprise messaging section to foster smooth collaboration, customizable modules, complete customer profiles, and top-notch IAM.
Additionally, aside from unifying your broad set of solutions, Crust CRM enables you to create an automated and responsive workspace. This is possible with its Peripheral Workflow Engine that can handle your business logic cleanly and with ease across multiple modules.
Moreover, Crust CRM has support for social logins, which enable customers to enroll faster. This also adopts faster and efficient communications in secure messaging channels.
Show MoreOut-of-the-box Modules
Crust CRM has thirteen modules out-of-the-box that allow you to utilize the solution fully as soon as you finish implementing it. You can employ them in your processes as is or you can opt to customize them to suit your unique requirements. Furthermore, these come with a drag-and-drop module editor for easy and smooth configuration.
Enterprise Messaging Tool
Collaboration bears a more effective enterprise with Crust CRM’s integrated messaging tool. The tool serves as a common workspace for teams that secures exchanges with stringent measures. For those who have previously used Slack, Crust CRM’s messenger is a familiar interface that can increase productivity across numerous company sections. Just like similar tools, it can support file sharing, message bookmarking, and conversations with leads.
Unified Workspace
Crust CRM has the necessary modules you need to handle sales and customer relations. It also extends its functionalities via integrations. As such, it can connect with G Suite, Drip, Squarespace, Zendesk, and other third-party applications. It also comes with workflow automation which streamlines a company’s daily processes and enhances productivity.
Standards-based IAM
When it comes to security, Crust CRM has the Crust IAM. This specialized Identity and Access Management platform enables you and other administrators to oversee the roles and permissions of all users. This way, you can ensure the granular security of files and folders.
Show MoreImproved Communications with Leads & Contacts
Huge opportunities need to be handled properly for them to become successful deals. Each communication and relevant information must be kept in one place. Crust CRM assists you in this regard by providing a channel for every account. This is where users can communicate with their contacts, access all the necessary information, and ensure the security of the exchanged data.
Full Customization Control
Sales managers and other power users have the ability to customize Crust CRM’s modules. They can even do so with ease since power and not complexity is written in the architecture of the solution. Administrators also have their jobs eased for them by the solution’s drag-and-drop mechanism, which hastens the building, modifying, and implementing processes.
Automation Cycles
For a company with numerous salespeople, it is important to have a fair distribution of leads. Crust CRM can resolve this issue, as sales managers and owners can configure it to assign leads automatically to each representative. Administrators only need to create the flow in the solution’s automation process builder and include rules for email notifications.


Since businesses have unique business-related demands, it is reasonable that they avoid adopting a one-size-fits-all, “perfect” software product. Regardless, it is difficult to try to stumble on such a software solution even among popular software systems. The efficient step to undertake is to write down the different essential aspects that require investigation like major features, budget, technical skill competence of staff, company size, etc. After which, you must perform your product research to a full extent. Go over some Crust CRM evaluations and explore each of the applications in your shortlist more closely. Such well-rounded product research guarantees you stay away from ill-fitting applications and choose the one which has all the tools your company requires.
Position of Crust CRM in our main categories:
Crust CRM is one of the top 500 CRM Software products
If you are considering Crust CRM it may also be sensible to examine other subcategories of CRM Software gathered in our database of B2B software reviews.
It is crucial to realize that hardly any app in the CRM Software category is going to be a perfect solution able to meet all the requirements of various business types, sizes and industries. It may be a good idea to read a few Crust CRM CRM Software reviews first as specific services may dominate only in a very small group of applications or be prepared with a really specific industry in mind. Others may operate with an idea of being easy and intuitive and consequently lack complicated functions needed by more experienced users. You can also come across services that support a large group of customers and offer a rich feature base, however that frequently comes at a more expensive price of such a solution. Be certain that you're aware of your requirements so that you buy a service that provides all the elements you search for.
Crust CRM Pricing Plans:
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Crust CRM Pricing Plans:
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Crust CRM
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Crust CRM is a full-featured customer relationship management solution. If you are interested in this product, you can request custom enterprise pricing via the website’s contact form.
We are aware that when you make a decision to buy a CRM Software it’s vital not only to see how professionals rank it in their reviews, but also to discover whether the actual users and businesses that bought it are indeed happy with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Crust CRM reviews across a broad range of social media sites. The information is then presented in a simple to digest form indicating how many users had positive and negative experience with Crust CRM. With that information available you should be prepared to make an informed buying decision that you won’t regret.
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Crust CRM can integrate with a wide array of third-party solutions through webhooks. Among these are the following:
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