MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

CustomerSure Review

CustomerSure
Our score: 7.4 User satisfaction: N/A

What is CustomerSure?

CustomerSure is a customer feedback and follow-up tool to get you closer to your target customers. It allows companies to automatically gather as well as respond to feedback from all your customers. Many organizations, such as dental, law, and accounting firms, membership associations, and online retailers, use the solution to easily identify customer problems and handle them appropriately.

These organizations that are using the tool benefit from better sales, fewer lost clients, and increased positive reviews and references.

A simple web-based software, CustomerSure works by giving a lightning-fast survey tool as well as a “customer service bolt-on” for your company website; as well as by giving a business dashboard to help you track and act on the customer feedback you get.

Show More

Overview of CustomerSure Benefits

Using CustomerSure, a company can easily create a dedicated customer service area on its website, making it easy to: create easy and effective satisfaction surveys; get feedback from a number of feedback tools; get real-time feedback which you can share with your whole team; handle actions and responses for every feedback from your customers; and effectively track and report on the various levels of customer satisfaction.

The CustomerSure’s survey tool allows your company to create and send satisfaction surveys in just a few seconds. These surveys deliver you maximum returns since they are quick and easy for customers to finish. By providing customers satisfaction surveys after every interaction (sale, contact, or support), you have best chance to easily solve problems or issues that may arise, and to make sure you get maximum customer retention. By promptly responding to feedback, you also increase levels of brand loyalty and satisfaction, and hopefully more recommendations.

  • CustomerSure is an award-winning customer feedback software.
  • Real-time, actionable feedback – the software helps you deliver a superb customer experience to help your company grow.
  • The app is focused not just on measuring satisfaction, but making it easy for you to improve it
  • You can increase loyalty, brand perception and customer retention. You get all the reports you’d expect, but more importantly you make sure every customer is happy.
  • The app is designed to make you look good – simple and lightning fast, the product delivers an excellent feedback experience to your customers. This also means industry-leading response rates.
  • There is personal involvement from industry experts to make sure your customer feedback project is successful – the app gives you as much help as you need and the vendor says they work hard to maintain their outstanding reputation for service.
  • Guaranteed or your money back. Because the app has a large base of happy customers around the world the vendor says they know you’ll get huge benefits – so they choose to make your decision risk-free.
Show More

Overview of CustomerSure Features

  • Quick and easy-to-answer customer satisfaction surveys
  • Easy-to-create customer service pages that can be integrated easily onto your website
  • Central feedback stream which can be shared with your team
  • Task management
  • Reporting tools to monitor customer satisfaction issues and trends

What Problems Will CustomerSure Solve?

A. Increased sales: A retailer specializing in technical books and software runs three teams in which each person is responsible for both service and sales. Better service led to record sales for the pilot team, after which the second and third teams demanded Cortado too. The key feature is the ability to spot problems and impress customers by fixing things immediately.

B. Retention and referrals: A blood donor service relies on the loyalty and goodwill of the donors in order to provide their life-saving service. With insights from feedback they can ensure every donor feels they’re being treated like a VIP, which means they’ll continue to volunteer. The reporting and analysis features help everyone, whatever their role, to understand what’s important to donors so they can deliver a first-rate experience every time.

C. Improving service: An energy supplier uses feedback to retain hard-won customers. It operates in a highly competitive market and understands that customer retention is critical for rapid growth, but depends on customers being completely satisfied.

How Much Does CustomerSure Cost?

CustomerSure Pricing Plans:

Free Trial

Starter

$79/month

Feedback Pro

$149/month

Enterprise

$499/month

Show More

What are CustomerSure pricing details?

CustomerSure Pricing Plans:

Free Trial

Starter

$79/month

Feedback Pro

$149/month

Enterprise

$499/month

The tool offers a 14-day free trial on all plans.

  • Starter: $79/month
  • Feedback Pro: $149/month
  • Enterprise: $499/month

For those companies that have more special customer satisfaction needs, contact the company for the pricing plan according to their needs and budget.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We know that when you decide to purchase a Customer Support Software it’s vital not only to learn how professionals score it in their reviews, but also to find out if the actual clients and enterprises that purchased this software are indeed satisfied with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and CustomerSure reviews across a wide range of social media sites. The information is then presented in a simple to digest format revealing how many users had positive and negative experience with CustomerSure. With that information available you will be prepared to make an informed buying choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for CustomerSure?

CustomerSure integrates with most CRM systems as well as

  • Magento
  • Shopify
  • Xero
  • BigCommerce
  • Sage One
  • BCC
  • API
  • Google Apps Email Integration
Note

CustomerSure
is waiting for
your first review.

Arrow

Write your own review of this product

ADD A REVIEW

More reviews from 0 actual users:

women man women man man women

Join a community of 7,369 SaaS experts

Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.

Sign in with LinkedIn Why we require LinkedIn?
  • Show the community that you're an actual user.
  • We will only show your name and profile image in your review.
  • You can still post your review anonymously.

OR

Sign in with company email

Sign in with company email

Popular CustomerSure Alternatives

Top Competitors To CustomerSure By Price

Trending Customer Support Software Reviews

CustomerSure Comparisons

Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

Page last modified
Did you find this review useful?
Yes No

Thank you for your feedback

How can we make this page better?

TOP

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

Share
Tweet
Share