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VSLogger Unlimited Review
What is VSLogger Unlimited?
VSLogger Call Recording Solution from Versadial provides businesses and organizations of any kind with a robust and reliable communications platform that integrates Call Recording, QC Evaluations, QC Review and Coaching, Live Team Performance and Gamification Dashboards, Agent Time Utilization, and In-Depth Reporting capabilities. Basically, VSLogger Call Recording enables users to perform tasks related to Incident Recreation, Liability Control, and Workforce Optimization via a simple, straightforward, and dynamic user interface that they can access from a variety of devices.
With Versadial VSLogger Call Recording Solution, managers and call center representatives have the tools and the capabilities to help them streamline their tasks and simplify their functions. The software enhances their efficiency and overall productivity, allowing them to engage more clients, improve their performance, and generate more revenue for their business.
Show MoreOverview of VSLogger Unlimited Benefits
Among the many benefits of VSLogger Call Recording platform is that it comes with non-proprietary PC hardware. This makes maintenance and scaling very easy for users. The system also allows customers to provide own preferred server technology to house the software. With VSLogger Call Recording running in the background, you can record all types of lines. A single server can record VoIP, analog, digital, T1/E1 IDSN, BRI, PRI, and radio lines. This flexibility allows customers to record all their inbound and outbound audio traffic without the need of having multiple servers set up for each audio line type.
You can purchase the product bases on your business needs and your budget. With VSLogger Call Recording’s flexible licensing scheme, you are able to dictate the number of lines/phones you want to monitor or record. The whole organization also gets to access call with granular permissions set. Basically, you are able to address all your calls without going over your budget. You also have the option to place your Versadial recorders on either trunk side or extension side. This functionality enables your company to meet certain specifications while staying within budgetary limits.
Flexibility is a major benefit for Versadial users. When you opt to get their call recording product, you can go for a kit option if you believe that purchasing a comprehensive turn-key system is not yet feasible. With a kit option, you can make provisions on your server hardware. This feature allows companies to greatly modify and tailor their VSLogger Call Recording solution based on their budget and preferred setup.
Show MoreOverview of VSLogger Unlimited Features
- Monitor Live Phone Calls
- PCI Compliance
- Search/Playback
- Record Multiple Lines
- Call Reports
- Grade and Score Calls
- Extract Parts of a Recording
- Silence Parts of the Audio
- Analog, Digital, VoIP, ISDN
- Automatic Archiving
- Third Party Verification Recording
- Email a Recording
- Record Trunk or Extension
- Custom Permissions
What Problems Will VSLogger Unlimited Solve?
Incident Recreation: Versadial call recorder allows users to recreate incident and send them to the reviewing party in real time format. The feature is quite useful, especially for proper training, feedback, and review.
Features: Live monitoring, instant recall, timeline view, mixed playback
Sales training and monitoring: Customer service by phone is widely practiced around the world. But businesses that don’t monitor the quality of their customer phone service suffer huge losses as their customers shift to other providers and brands Versadial’s call recording platform makes it easy for companies to monitor and review the quality of their customer service as well as design and execute training programs, quality assessment, and best practices to ensure that high standards are implemented and maintained.
Features: Live monitoring, search and playback, quality control module
Verification recording/Telephonic signature: Versadial Call Recording solution can be leveraged as a tool to confirm a specific transaction and requires a verbal approval/signature to be recorded. The recorder facilitates the call, begins recording and appends sequentially generated verification number to the recording. The recording ends when the employee hangs up, or when the employee presses a specific key on the phone. Additionally, the recorder may play back the auto-generated verification number before the call ends. This allows the employee to input or notify the customer of their verification number for tracking purposes.
Features: Recording, third party verification configuration setting
VSLogger Unlimited Position In Our Categories
Since businesses have particular business-related needs, it is only reasonable that they avoid settling on a one-size-fits-all, ideal software solution. At any rate, it would be hard to try to come across such application even among sought-after software systems. The better step to undertake would be to spell out the different main aspects that need analysis such as major features, price terms, skill levels of the employees, organizational size, etc. Then, you must do the research systematically. Browse over some of these VSLogger Unlimited evaluations and explore the other software programs in your shortlist more closely. Such well-rounded research ensure you drop unfit software products and pay for the one that meets all the features your company requires.
Position of VSLogger Unlimited in our main categories:
TOP
200
VSLogger Unlimited is one of the top 200 Customer Support Software products
If you are interested in VSLogger Unlimited it may also be sensible to examine other subcategories of Customer Support Software listed in our database of B2B software reviews.
Since each enterprise has specific business needs, it is prudent for them to refrain from looking for a one-size-fits-all faultless software solution. Needless to say, it would be pointless to try to find such a system even among popular software applications. The smart thing to do would be to catalog the various vital elements that require consideration such as key features, budget, skill levels of employees, company size etc. Then, you should do your groundwork thoroughly. Read some VSLogger Unlimited Customer Support Software reviews and check out each of the other apps in your shortlist in detail. Such comprehensive groundwork can make sure you discard ill-fitting platforms and zero in on the app that presents all the elements you require for business success.
How Much Does VSLogger Unlimited Cost?
VSLogger Unlimited Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are VSLogger Unlimited pricing details?
VSLogger Unlimited Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Contact Versadial for enterprise pricing information and other product details on VSLogger. You can also submit a request for a demo to see if the software is a perfect fit for your business.
User Satisfaction
Positive Social Media Mentions
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Negative Social Media Mentions
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We know that when you make a decision to get a Customer Support Software it’s important not only to see how experts score it in their reviews, but also to check if the real people and companies that use it are genuinely content with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and VSLogger Unlimited reviews across a broad range of social media sites. The data is then presented in an easy to digest form indicating how many users had positive and negative experience with VSLogger Unlimited. With that information at hand you should be ready to make an informed purchasing decision that you won’t regret.
Video
Call Recording Solution – Return on Investment
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
- On Premise
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for VSLogger Unlimited?
VSLogger Unlimited provides custom integration services to link your current tools with their call recording software.
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