VSLogger Unlimited REVIEW

Customer Support Software

No user reviews
USER SATISFACTION 100%
OUR SCORE 8.0

What is VSLogger Unlimited?

VSLogger Call Recording Solution from Versadial provides businesses and organizations of any kind with a robust and reliable communications platform that integrates Call Recording, QC Evaluations, QC Review and Coaching, Live Team Performance and Gamification Dashboards, Agent Time Utilization, and In-Depth Reporting capabilities. Basically, VSLogger Call Recording enables users to perform tasks related to Incident Recreation, Liability Control, and Workforce Optimization via a simple, straightforward, and dynamic user interface that they can access from a variety of devices.

With Versadial VSLogger Call Recording Solution, managers and call center representatives have the tools and the capabilities to help them streamline their tasks and simplify their functions. The software enhances their efficiency and overall productivity, allowing them to engage more clients, improve their performance, and generate more revenue for their business.

Overview of VSLogger Unlimited Benefits

Among the many benefits of VSLogger Call Recording platform is that it comes with non-proprietary PC hardware. This makes maintenance and scaling very easy for users. The system also allows customers to provide own preferred server technology to house the software. With VSLogger Call Recording running in the background, you can record all types of lines. A single server can record VoIP, analog, digital, T1/E1 IDSN, BRI, PRI, and radio lines. This flexibility allows customers to record all their inbound and outbound audio traffic without the need of having multiple servers set up for each audio line type.

You can purchase the product bases on your business needs and your budget. With VSLogger Call Recording’s flexible licensing scheme, you are able to dictate the number of lines/phones you want to monitor or record. The whole organization also gets to access call with granular permissions set. Basically, you are able to address all your calls without going over your budget. You also have the option to place your Versadial recorders on either trunk side or extension side. This functionality enables your company to meet certain specifications while staying within budgetary limits.

Flexibility is a major benefit for Versadial users. When you opt to get their call recording product, you can go for a kit option if you believe that purchasing a comprehensive turn-key system is not yet feasible. With a kit option, you can make provisions on your server hardware. This feature allows companies to greatly modify and tailor their VSLogger Call Recording solution based on their budget and preferred setup.

Overview of VSLogger Unlimited Features

  • Monitor Live Phone Calls
  • PCI Compliance
  • Search/Playback
  • Record Multiple Lines
  • Call Reports
  • Grade and Score Calls
  • Extract Parts of a Recording
  • Silence Parts of the Audio
  • Analog, Digital, VoIP, ISDN
  • Automatic Archiving
  • Third Party Verification Recording
  • Email a Recording
  • Record Trunk or Extension
  • Custom Permissions

What Problems Will VSLogger Unlimited Solve?

Incident Recreation: Versadial call recorder allows users to recreate incident and send them to the reviewing party in real time format. The feature is quite useful, especially for proper training, feedback, and review.

Features: Live monitoring, instant recall, timeline view, mixed playback

Sales training and monitoring: Customer service by phone is widely practiced around the world. But businesses that don’t monitor the quality of their customer phone service suffer huge losses as their customers shift to other providers and brands Versadial’s call recording platform makes it easy for companies to monitor and review the quality of their customer service as well as design and execute training programs, quality assessment, and best practices to ensure that high standards are implemented and maintained.

Features: Live monitoring, search and playback, quality control module

Verification recording/Telephonic signature: Versadial Call Recording solution can be leveraged as a tool to confirm a specific transaction and requires a verbal approval/signature to be recorded. The recorder facilitates the call, begins recording and appends sequentially generated verification number to the recording. The recording ends when the employee hangs up, or when the employee presses a specific key on the phone. Additionally, the recorder may play back the auto-generated verification number before the call ends. This allows the employee to input or notify the customer of their verification number for tracking purposes.

Features: Recording, third party verification configuration setting

Awards & Quality Certificates

VSLogger Unlimited Position In Our Categories

Position of VSLogger Unlimited in our main categories:

100

VSLogger Unlimited is one of the top 100 Customer Support Software products

100

VSLogger Unlimited is one of the top 100
Customer Support Software products


If you are considering VSLogger Unlimited it might also be sensible to analyze other subcategories of Best Customer Support Software gathered in our base of SaaS software reviews: Live Chat Software, Remote Support Software, IT Service Management Software

There are popular and widely used solutions in each software category. But are they essentially the best fit for your enterprise’s special requirements? A popular software application may have thousands of users, but does it provide what you need? For this reason, do not blindly shell out for popular systems. Read at least a few VSLogger Unlimited reviews and think about the elements that you wish to have in the software such as the fees, main functionality, available integrations etc. Then, shortlist a few systems that fit your requirements. Check out the free trials of these products, read online comments, get explanations from the vendor, and do your homework systematically. This profound research is sure to assist you choose the best software solution for your organization’s specific requirements.

How Much Does VSLogger Unlimited Cost?

VSLogger Unlimited Pricing Plans For Enterprises & Small Business:

Contact Versadial for enterprise pricing information and other product details on VSLogger.  You can also submit a request for a demo to see if the software is a perfect fit for your business.

User Satisfaction

We realize that when you make a decision to buy Customer Support Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and VSLogger Unlimited reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with VSLogger Unlimited. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

103

NEGATIVE SOCIAL MENTIONS

0

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • International
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Medium Business
Deployment
  • Cloud Hosted
  • On Premise

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • TRAINING

What are VSLogger Unlimited pricing details?

VSLogger Unlimited Pricing Plans:

Contact Versadial for enterprise pricing information and other product details on VSLogger.  You can also submit a request for a demo to see if the software is a perfect fit for your business.

What integrations are available for VSLogger Unlimited?

VSLogger Unlimited provides custom integration services to link your current tools with their call recording software.

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