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SafeSoft Solutions Review

SafeSoft Solutions
Our score: 7.2 User satisfaction: N/A

What is SafeSoft Solutions?

SafeSoft Solutions is a call center system designed for small businesses, developing startups, and medium enterprises. It helps small and medium-sized businesses more competitive by maximizing both inbound and outbound communication efforts. With SafeSoft Solutions, any business can set up an inbound call center hub, an outbound phone marketing platform, or a fusion of both without the hassles of an actual call center.

SafeSoft Solutions’ cloud-based communication platform helps small and medium-sized businesses realize their potential through an effective call management system that targets and improves sales, marketing, and customer service.

Overview of SafeSoft Solutions Benefits

SafeSoft Solutions provide small and medium-sized businesses with a full suite of call center capabilities, whether inbound, outbound or a combination of both. With its cloud-based structure, SafeSoft Solutions offers a very safe, secure, and cost-effective call center platform that even small startups and developing enterprises can afford.

  • You can manage calls effectively and direct queries to the qualified agent every single time.
  • Agents are instantly informed about their callers (inbound) and prospects (outbound) with the caller data and preview dialing feature.
  • Gain 400% talk time by eliminating the need for voice mailboxes, as well as disconnected calls and busy signals.
  • Send voice messages instantly to multiple recipients at once. Useful for promotions and sales offers.

Overview of SafeSoft Solutions Features

Inbound
  • Hosted IVR
  • ACD Intelligent Routing
  • CTI Screen Pop
  • Toll-Free Numbers
  • Local Numbers
  • Voicemail
Outbound
  • Predictive Dialing
  • Preview Dialing
  • Voice Broadcasting
  • Custom Lead Recycling
  • Lead Scrubbing
  • Campaign Quotas
Blended
  • Built-in CRM
  • Custom Reporting
  • Branch Scripting
  • Embedded Web-form
  • Call-time Rules
  • Campaign Hot Keys
Analysis and Reporting
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Campaign History Databasing
  • Contact History Databasing
  • Customized Reports
  • Real Time Reporting
  • Reporting Data Exports

SafeSoft Solutions Position In Our Categories

Since businesses have unique business needs, it is only practical they avoid getting an all-encompassing, ”best” software solution. Be that as it may, it is difficult to discover such application even among sought-after software systems.
The efficient step to do would be to shortlist the varied vital aspects which need examination including critical features, price terms, technical skill ability of the employees, organizational size, etc. Thereafter, you must follow through your research fully. Go over some of these SafeSoft Solutions evaluations and check out each of the software products in your shortlist in detail. Such comprehensive product investigation makes sure you drop poorly fit applications and buy the one which offers all the function you require company requires.

Position of SafeSoft Solutions in our main categories:

TOP 500

SafeSoft Solutions is one of the top 500 Customer Support Software products

SafeSoft Solutions is also listed in the following subcategories:

It's crucial to keep in mind that virtually no software in the Customer Support Software category will be a perfect solution that can match all the needs of various business types, sizes and industries. It may be a good idea to read a few SafeSoft Solutions Customer Support Software reviews first as some solutions may excel just in a really small set of applications or be created with a very specific industry in mind. Others can operate with a goal of being simple and intuitive and consequently lack complex functionalities needed by more experienced users. There are also solutions that cater to a broad group of users and give you a powerful feature toolbox, however this in most cases comes at a more significant cost of such a service. Make sure you're aware of your needs so that you get a software that provides specifically the features you look for.

How Much Does SafeSoft Solutions Cost?

SafeSoft Solutions Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Pricing available by quote only. Contact SafeSoft Solutions directly for more pricing information.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Customer Support Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and SafeSoft Solutions reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with SafeSoft Solutions. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Mac

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are SafeSoft Solutions pricing details?

SafeSoft Solutions Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Pricing available by quote only. Contact SafeSoft Solutions directly for more pricing information.

What integrations are available for SafeSoft Solutions?

SafeSoft Solutions supports integrations with the following business systems and applications:

  • Salesforce Sales Cloud
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Reviewed By Nestor Gilbert
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