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SafeSoft Solutions REVIEW

Customer Support Software

No user reviews
USER SATISFACTION 100%
OUR SCORE 7.2

What is SafeSoft Solutions?

SafeSoft Solutions is a call center system designed for small businesses, developing startups, and medium enterprises. It helps small and medium-sized businesses more competitive by maximizing both inbound and outbound communication efforts. With SafeSoft Solutions, any business can set up an inbound call center hub, an outbound phone marketing platform, or a fusion of both without the hassles of an actual call center.

SafeSoft Solutions’ cloud-based communication platform helps small and medium-sized businesses realize their potential through an effective call management system that targets and improves sales, marketing, and customer service.

Overview of SafeSoft Solutions Benefits

SafeSoft Solutions provide small and medium-sized businesses with a full suite of call center capabilities, whether inbound, outbound or a combination of both. With its cloud-based structure, SafeSoft Solutions offers a very safe, secure, and cost-effective call center platform that even small startups and developing enterprises can afford.

  • You can manage calls effectively and direct queries to the qualified agent every single time.
  • Agents are instantly informed about their callers (inbound) and prospects (outbound) with the caller data and preview dialing feature.
  • Gain 400% talk time by eliminating the need for voice mailboxes, as well as disconnected calls and busy signals.
  • Send voice messages instantly to multiple recipients at once. Useful for promotions and sales offers.

Overview of SafeSoft Solutions Features

Inbound
  • Hosted IVR
  • ACD Intelligent Routing
  • CTI Screen Pop
  • Toll-Free Numbers
  • Local Numbers
  • Voicemail
Outbound
  • Predictive Dialing
  • Preview Dialing
  • Voice Broadcasting
  • Custom Lead Recycling
  • Lead Scrubbing
  • Campaign Quotas
Blended
  • Built-in CRM
  • Custom Reporting
  • Branch Scripting
  • Embedded Web-form
  • Call-time Rules
  • Campaign Hot Keys
Analysis and Reporting
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Campaign History Databasing
  • Contact History Databasing
  • Customized Reports
  • Real Time Reporting
  • Reporting Data Exports

SafeSoft Solutions Position In Our Categories

Position of SafeSoft Solutions in our main categories:

500

SafeSoft Solutions is one of the top 500 Customer Support Softwareproducts

500

SafeSoft Solutions is one of the 500
Customer Support Software products


SafeSoft Solutions is also listed in the following subcategories:

Category:Position:Category:Position:
Call Center Software#44
Category:Position:
Call Center Software#44

Organizations have diverse needs and requirements and no software application can be ideal in such a scenario. It is useless to try to find a perfect off-the-shelf software product that meets all your business requirements. The wise thing to do would be to customize the system for your specific needs, staff member skill levels, finances, and other elements. For these reasons, do not rush and pay for well-publicized popular systems. Though these may be widely used, they may not be the perfect fit for your specific wants. Do your research, check out each short-listed platform in detail, read a few SafeSoft Solutions reviews, call the maker for clarifications, and finally choose the application that provides what you need.

How Much Does SafeSoft Solutions Cost?

SafeSoft Solutions Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Pricing available by quote only. Contact SafeSoft Solutions directly for more pricing information.

User Satisfaction

We realize that when you make a decision to buy Customer Support Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and SafeSoft Solutions reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with SafeSoft Solutions. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

4

NEGATIVE SOCIAL MENTIONS

0

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Technical details

Devices Supported
  • Windows
  • Mac
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • TICKETS

What are SafeSoft Solutions pricing details?

SafeSoft Solutions Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Pricing available by quote only. Contact SafeSoft Solutions directly for more pricing information.

What integrations are available for SafeSoft Solutions?

SafeSoft Solutions supports integrations with the following business systems and applications:

  • Salesforce Sales Cloud

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