Elqano Review

Facilitate Self-Learning

Elqano allows users to build a database of information and documents that provides relevant answers to questions. This database can surface specific information as well as useful business intelligence. An employee can find out the specific marketing strategies he or she can apply, such information is available from the database. Suppose a product manager, researcher, or analyst needs to gain insights into what their customers feel and think about the new product they are introducing on the market, the database can deliver the accurate business intelligence they are looking for.

Expand Knowledge Base

As users continuously incorporate new information and documents into their database, it becomes more powerful throughout time. Elqano can aid them in capturing question and answer sessions between employees and recording the things transpired in these sessions in the database. As a result, they will be able to come up with a knowledge base that develops and expands in a natural way.

Address Traditional Q&As Weaknesses

Elqano enables employees to determine right away whom they are going to direct their questions to. The tool immediately shows all the persons who are knowledgeable, capable, and expert enough to answer their questions, eliminating the need to search for the right responders.

Since questions are directed to specific persons, responders are therefore compelled to give their answers, a mechanism which is not present in traditional Q&As and internal wikis. Elqano prompts responders to type in their answers. If they need to add documents to their answers, they will be able to do that with just a single click. In addition, all answers provided are recorded by the tool in the database, which means a responder doesn’t need to repeat his or her answers all over again. Employees who are asking the same questions raised by their colleagues can simply look for the answers they need from the database.

Intelligent Algorithms

Elqano uses intelligent algorithms to perform text analysis and document tagging to ensure that the right information and documents are delivered to the right persons or groups of persons. For example, the tool automatically applies tags to documents. Employees can use these tags to locate the exact documents they need, acting as filters for narrowing down search results.

Elqano’s AI-powered capability revolutionizes knowledge sharing because, with this capability, information and documents can now be easily shared with employees no matter which department they belong to or what function or role they are performing. Knowledge can freely and smoothly move from one person to another and no longer restricted by one’s organizational structure.

Consolidate Multiple Systems

Elqano allows users to connect their own knowledge management systems, document management applications, and other sources of information to the tool. Then, it synchronizes information between the connected applications and data sources and their own system to ensure that users and their teams are able to access accurate and up-to-date information.

This is made possible through the aid of its knowledge engine which has the ability to consolidate multiple systems and sources of information in a single user interface. Since multiple systems and sources are integrated into the tool, users might be thinking that they are being overloaded with information. However, that’s not the case because its knowledge engine can actually pinpoint only those pieces of information that are important and relevant based on the specific needs of their employees.