Feedbackly Review
What is Feedbackly?
Feedbackly is a cloud-based feedback and customer experience platform designed for businesses of different sizes with brick-and-mortar stores or online stores. This is a multichannel solution that enables businesses to collect customer feedback from all touch points including e-commerce store, physical retail store, SMS, and email. The platform enables businesses to boost the bottom line with customer feedback, automation, and analytics.
Feedbackly delivers helpful insights that make it easy for businesses to build a community of loyal customers and make informed decisions throughout their customer journey, whether online or offline. It is a simple yet powerful tool that empowers businesses with the tools needed to convert customer feedback into steady sales growth. Some of its notable features include notifications, question logic, visual customization, and multi-user accounts.
Show MoreOverview of Feedbackly Benefits
Feedbackly is an all-in-one feedback management solution designed for e-commerce, retail, and HR businesses. It is a robust platform that helps you create polls, surveys, and questionnaires to gather customer feedback. The software offers multiple benefits which include:
Unique survey creation workflow
Feedbackly is built from the ground up for customization and scalability. As a result, its survey creation and survey induction work uniquely than other tools in the market. Both survey creation and deployment are treated as distinct functions even though they are combined into one unique process. This approach is adopted because the solution is geared towards facilitating numerous survey deployment methods. The goal is to help you deploy surveys on virtually any channel and edit it with ease at any time.
Leverage customer feedback
Feedbackly helps you collect customer feedback from multiple channels. It allows you to use its powerful analytics capabilities to turn the feedback into actionable insights. Moreover, it makes it easy to turn the insights into actions to achieve incredible results. With helpful insights, you can make informed decisions and build a community of loyal customers around your business.
Easy to use
Feedbackly is a simple yet powerful tool. The tool is easy to use and can be used by both newbies and tech-savvy users. Creating surveys using this tool is a breeze.
Also, all the tools that matter are offered in this comprehensive tool. With Feedbackly, you will no longer juggle between multiple discrete tools to manage customer feedback. The solution allows you to visually track the customer’s journey and receive notifications when issues arise.
Show MoreOverview of Feedbackly Features
- Notifications
- Question logic
- Visual customization
- Multiuser accounts
- Email surveys
- PDF/Excel/CSV export
- Full analytics suite
Feedbackly Position In Our Categories
Since businesses have their own business-related wants, it is only rational that they steer clear of picking a one-size-fits-all, “perfect” solution. Regardless, it is futile to try to find such an app even among popular software systems. The best step to do would be to take note of the several major functions that entail careful thought including important features, price plans, technical skill ability of staff, business size, etc. After which, you should double down on your product research thoroughly. Browse through some Feedbackly evaluations and explore the other solutions in your shortlist more closely. Such all-encompassing product investigation makes sure you weed out unfit software products and choose the one which offers all the function your company requires.
Position of Feedbackly in our main categories:
Since each organization has specific business wants, it is prudent for them to abstain from looking for a one-size-fits-all perfect software solution. Needless to say, it would be pointless to try to find such a platform even among popular software solutions. The smart thing to do would be to catalog the various essential factors that require consideration such as main features, finances, skill levels of employees, company size etc. Then, you should do your research thoroughly. Read some Feedbackly Reviews Management Software reviews and investigate each of the other apps in your shortlist in detail. Such in-depth groundwork can make certain you discard ill-fitting platforms and zero in on the app that offers all the features you require for business success.
How Much Does Feedbackly Cost?
Feedbackly Pricing Plans:
Free Trial
Free
$0
Team
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Growth
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Enterprise
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What are Feedbackly pricing details?
Feedbackly Pricing Plans:
Free Trial
Free
$0
Team
Contact vendor
Growth
Contact vendor
Enterprise
Contact vendor
Feedbackly offers a simple enterprise pricing structure with four plans:
Free – $0
- Survey creation
- Channel management
- Full analytics suite
- Knowledge base support
Team – Quote-based
- Everything in Free plan
- Question logic tool
- 1,000 email surveys
- Email support
- PDF/Excel/CSV export
- Live chat support
Growth – Quote-based
- Everything in Team plan
- 8,000 email surveys
- Real-time notifications
- Survey visual customization
- Add your company logo to surveys
Enterprise – Quote-based
- Everything in Growth plan
- Feedback inbox
- Unlimited users
User Satisfaction
Positive Social Media Mentions
8
Negative Social Media Mentions
0
We are aware that when you make a decision to get a Reviews Management Software it’s vital not only to learn how experts evaluate it in their reviews, but also to find out if the actual users and businesses that bought these solutions are actually satisfied with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Feedbackly reviews across a broad array of social media sites. The data is then featured in a simple to digest form revealing how many customers had positive and negative experience with Feedbackly. With that information available you will be prepared to make an informed purchasing choice that you won’t regret.
Video
Technical details
Devices Supported
- iPhone/iPad
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
- Spanish
- Portugese
Pricing Model
- Free
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Feedbackly?
Feedbackly integrates with the following applications:
- Wix
- HubSpot
- WordPress
- Google Tag Manager
- Weebly
- Joomla
- Shopify
- Unbounce
- Drupal
- Squarespace
- Magento
- Instapage
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