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Feedbackly Review

Feedbackly
Our score: 7.0 User satisfaction: 100%

What is Feedbackly?

Feedbackly is a cloud-based feedback and customer experience platform designed for businesses of different sizes with brick-and-mortar stores or online stores. This is a multichannel solution that enables businesses to collect customer feedback from all touch points including e-commerce store, physical retail store, SMS, and email. The platform enables businesses to boost the bottom line with customer feedback, automation, and analytics.

Feedbackly delivers helpful insights that make it easy for businesses to build a community of loyal customers and make informed decisions throughout their customer journey, whether online or offline. It is a simple yet powerful tool that empowers businesses with the tools needed to convert customer feedback into steady sales growth. Some of its notable features include notifications, question logic, visual customization, and multi-user accounts.

Overview of Feedbackly Benefits

Feedbackly is an all-in-one feedback management solution designed for e-commerce, retail, and HR businesses. It is a robust platform that helps you create polls, surveys, and questionnaires to gather customer feedback. The software offers multiple benefits which include:

Unique survey creation workflow

Feedbackly is built from the ground up for customization and scalability. As a result, its survey creation and survey induction work uniquely than other tools in the market. Both survey creation and deployment are treated as distinct functions even though they are combined into one unique process. This approach is adopted because the solution is geared towards facilitating numerous survey deployment methods. The goal is to help you deploy surveys on virtually any channel and edit it with ease at any time.

Leverage customer feedback

Feedbackly helps you collect customer feedback from multiple channels. It allows you to use its powerful analytics capabilities to turn the feedback into actionable insights. Moreover, it makes it easy to turn the insights into actions to achieve incredible results. With helpful insights, you can make informed decisions and build a community of loyal customers around your business.

Easy to use

Feedbackly is a simple yet powerful tool. The tool is easy to use and can be used by both newbies and tech-savvy users. Creating surveys using this tool is a breeze.

Also, all the tools that matter are offered in this comprehensive tool. With Feedbackly, you will no longer juggle between multiple discrete tools to manage customer feedback.  The solution allows you to visually track the customer’s journey and receive notifications when issues arise.

Overview of Feedbackly Features

  • Notifications
  • Question logic
  • Visual customization
  • Multiuser accounts
  • Email surveys
  • PDF/Excel/CSV export
  • Full analytics suite

Feedbackly Position In Our Categories

Keeping in mind businesses have specific business-related demands, it is only sensible that they avoid seeking an all-encompassing, “perfect” software system. Still, it is troublesome to try to chance on such application even among widely used software products. The practical thing to do is to tabulate the numerous main aspects that merit examination including key features, pricing, technical skill ability of staff, company size, etc. Thereafter, you must perform the product research systematically. Read some Feedbackly evaluations and explore each of the software programs in your shortlist more closely. Such comprehensive research guarantee you weed out unsuitable apps and select the system which offers all the function your business requires.

Position of Feedbackly in our main categories:

Feedbackly is also listed in the following subcategories:

It's important to keep in mind that hardly any software in the Feedback & Reviews Management Software category is going to be an ideal solution able to fulfill all the requirements of various business types, sizes and industries. It may be a good idea to read a few Feedbackly Feedback & Reviews Management Software reviews first as specific services can perform well only in a really small group of applications or be prepared with a very specific type of industry in mind. Others can work with an intention of being easy and intuitive and as a result lack advanced functionalities needed by more experienced users. There are also solutions that cater to a broad group of users and give you a complex feature toolbox, but that usually comes at a more significant cost of such a service. Make sure you're aware of your needs so that you purchase a software that offers all the features you search for.

How Much Does Feedbackly Cost?

Feedbackly Pricing Plans:

Free Trial

Free

$0

Team

Contact vendor

Growth

Contact vendor

Enterprise

Contact vendor

Feedbackly offers a simple enterprise pricing structure with four plans:

Free – $0

  • Survey creation
  • Channel management
  • Full analytics suite
  • Knowledge base support

Team – Quote-based

  • Everything in Free plan
  • Question logic tool
  • 1,000 email surveys
  • Email support
  • PDF/Excel/CSV export
  • Live chat support

Growth – Quote-based

  • Everything in Team plan
  • 8,000 email surveys
  • Real-time notifications
  • Survey visual customization
  • Add your company logo to surveys

Enterprise – Quote-based

  • Everything in Growth plan
  • Feedback inbox
  • Unlimited users

User Satisfaction

Positive Social Media Mentions 8
Negative Social Media Mentions 0

We realize that when you make a decision to buy Feedback & Reviews Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Feedbackly reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Feedbackly. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • iPhone/iPad
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • Spanish
  • Portugese

Pricing Model

  • Free
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Feedbackly pricing details?

Feedbackly Pricing Plans:

Free Trial

Free

$0

Team

Contact vendor

Growth

Contact vendor

Enterprise

Contact vendor

Feedbackly offers a simple enterprise pricing structure with four plans:

Free – $0

  • Survey creation
  • Channel management
  • Full analytics suite
  • Knowledge base support

Team – Quote-based

  • Everything in Free plan
  • Question logic tool
  • 1,000 email surveys
  • Email support
  • PDF/Excel/CSV export
  • Live chat support

Growth – Quote-based

  • Everything in Team plan
  • 8,000 email surveys
  • Real-time notifications
  • Survey visual customization
  • Add your company logo to surveys

Enterprise – Quote-based

  • Everything in Growth plan
  • Feedback inbox
  • Unlimited users

What integrations are available for Feedbackly?

Feedbackly integrates with the following applications:

  • Wix
  • HubSpot
  • WordPress
  • Google Tag Manager
  • Weebly
  • Joomla
  • Shopify
  • Unbounce
  • Drupal
  • Squarespace
  • Magento
  • Instapage
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Reviewed By Louie Andre
Page last modified
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