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Feedbackly REVIEW

Feedback & Reviews Management Software

No user reviews
USER SATISFACTION 100%
OUR SCORE 7.0

What is Feedbackly?

Feedbackly is a cloud-based feedback and customer experience platform designed for businesses of different sizes with brick-and-mortar stores or online stores. This is a multichannel solution that enables businesses to collect customer feedback from all touch points including e-commerce store, physical retail store, SMS, and email. The platform enables businesses to boost the bottom line with customer feedback, automation, and analytics.

Feedbackly delivers helpful insights that make it easy for businesses to build a community of loyal customers and make informed decisions throughout their customer journey, whether online or offline. It is a simple yet powerful tool that empowers businesses with the tools needed to convert customer feedback into steady sales growth. Some of its notable features include notifications, question logic, visual customization, and multi-user accounts.

Overview of Feedbackly Benefits

Feedbackly is an all-in-one feedback management solution designed for e-commerce, retail, and HR businesses. It is a robust platform that helps you create polls, surveys, and questionnaires to gather customer feedback. The software offers multiple benefits which include:

Unique survey creation workflow

Feedbackly is built from the ground up for customization and scalability. As a result, its survey creation and survey induction work uniquely than other tools in the market. Both survey creation and deployment are treated as distinct functions even though they are combined into one unique process. This approach is adopted because the solution is geared towards facilitating numerous survey deployment methods. The goal is to help you deploy surveys on virtually any channel and edit it with ease at any time.

Leverage customer feedback

Feedbackly helps you collect customer feedback from multiple channels. It allows you to use its powerful analytics capabilities to turn the feedback into actionable insights. Moreover, it makes it easy to turn the insights into actions to achieve incredible results. With helpful insights, you can make informed decisions and build a community of loyal customers around your business.

Easy to use

Feedbackly is a simple yet powerful tool. The tool is easy to use and can be used by both newbies and tech-savvy users. Creating surveys using this tool is a breeze.

Also, all the tools that matter are offered in this comprehensive tool. With Feedbackly, you will no longer juggle between multiple discrete tools to manage customer feedback.  The solution allows you to visually track the customer’s journey and receive notifications when issues arise.

Overview of Feedbackly Features

  • Notifications
  • Question logic
  • Visual customization
  • Multiuser accounts
  • Email surveys
  • PDF/Excel/CSV export
  • Full analytics suite

Feedbackly Position In Our Categories

Feedbackly is also listed in the following subcategories:

Category:Position:Category:Position:
Feedback & Reviews Management Software#60
Category:Position:
Feedback & Reviews Management Software#60

Each organization has different needs and requires an application that can be customized for their size, kind of staff members and buyers, and the specific industry they are in. For these reasons, no software can offer perfect features off-the-shelf. When you search a software app, first be sure what you want it for. Read some Feedbackly reviews and ask yourself do you desire basic tools or do you need sophisticated tools? Are there any industry-specific features that you are searching for? Find the answers to these questions to assist your search. There are multiple aspects that you need to mull over and these include your finances, specific business needs, your organization size, integration needs etc. Take your time, check out a few free trials, and finally zero in on the app that offers all that you want to improve your company competence and productivity.

How Much Does Feedbackly Cost?

Feedbackly Pricing Plans:
Free trial
Free
$0
Team
Contact vendor
Growth
Contact vendor
Enterprise
Contact vendor

Feedbackly offers a simple enterprise pricing structure with four plans:

Free – $0

  • Survey creation
  • Channel management
  • Full analytics suite
  • Knowledge base support

Team – Quote-based

  • Everything in Free plan
  • Question logic tool
  • 1,000 email surveys
  • Email support
  • PDF/Excel/CSV export
  • Live chat support

Growth – Quote-based

  • Everything in Team plan
  • 8,000 email surveys
  • Real-time notifications
  • Survey visual customization
  • Add your company logo to surveys

Enterprise – Quote-based

  • Everything in Growth plan
  • Feedback inbox
  • Unlimited users

User Satisfaction

We realize that when you make a decision to buy Feedback & Reviews Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Feedbackly reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Feedbackly. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

8

NEGATIVE SOCIAL MENTIONS

0

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Technical details

Devices Supported
  • iPhone/iPad
  • Web-based
Language Support
  • English
  • Spanish
  • Portugese
Pricing Model
  • Free
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TICKETS

What are Feedbackly pricing details?

Feedbackly Pricing Plans:
Free trial
Free
$0
Team
Contact vendor
Growth
Contact vendor
Enterprise
Contact vendor

Feedbackly offers a simple enterprise pricing structure with four plans:

Free – $0

  • Survey creation
  • Channel management
  • Full analytics suite
  • Knowledge base support

Team – Quote-based

  • Everything in Free plan
  • Question logic tool
  • 1,000 email surveys
  • Email support
  • PDF/Excel/CSV export
  • Live chat support

Growth – Quote-based

  • Everything in Team plan
  • 8,000 email surveys
  • Real-time notifications
  • Survey visual customization
  • Add your company logo to surveys

Enterprise – Quote-based

  • Everything in Growth plan
  • Feedback inbox
  • Unlimited users

What integrations are available for Feedbackly?

Feedbackly integrates with the following applications:

  • Wix
  • HubSpot
  • WordPress
  • Google Tag Manager
  • Weebly
  • Joomla
  • Shopify
  • Unbounce
  • Drupal
  • Squarespace
  • Magento
  • Instapage

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