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Feedier Review

Feedier
Our score: 8.0 User satisfaction: 100%

What is Feedier?

Feedier is an organized and gamified feedback gathering application for businesses. It can help you increase the number of customer responses you gather without infringing on their times. With this tool, you can even engage with them one-on-one after they finish the survey.

Feeider also makes feedback gathering more enjoyable for your customers. Aside from its gamification, it is engaging and interactive and you can enable clients to complete surveys through a variety of channels such as email, social media, and your product app. Additionally, you can even offer your audience the option to post their opinions on a public board instead of silent and private feedback collection.

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Overview of Feedier Benefits

Increased Response Rates

Customers dislike having to waste their time with feedback gathering tools that do not reward their efforts. That is why companies suffer low response rates from their survey. However, you can easily circumvent that setback with Feedier as the next-generation application allows you to gamify your feedback gathering. As such, you can define your own rewards program that incentivizes your audience’s efforts.

Three-Step Surveys

Most customer satisfaction surveys take 5 minutes or more and involve multiple pages of questions. When you use Feedier, you can reduce the time it takes for your customers to fill up the necessary fields. That is because the application has an organized, three-step process. As such, questions displayed in phase two are based on the responses gathered in phase one. Meanwhile, the third step allows you to segment and group customers according to their satisfaction levels for further engagement.

Gamified Feedback Gathering

Instead of static and boring surveys, you can offer more interactive interfaces with animations and rankings. These let your customers have a more engaging and memorable experience with your feedback gathering tool. Plus, they can enjoy completing your surveys more.

Valuable Insights

Responses you get from feedback gathering tools allow you to understand better what it is your customers want and need out of your service. With these, you can enhance your offerings and tailor them towards meeting customers’ requirements efficiently.

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Overview of Feedier Features

  • Email Feedback Gathering
  • Widget Feedback Gathering
  • Social Media Feedback Gathering
  • SMS Feedback Gathering
  • App-Based Feedback Gathering
  • Feedback Entries Filters
  • Customer Grouping & Segmentation
  • Public Board Option
  • Reward Program & Management
  • Real-Time Insights
  • API & Webhooks
  • Slack Integration
  • Zapier Integration

What Problems Will Feedier Solve?

1) Fruitful Feedback Collection

Many companies run feedback gathering programs but do not receive many responses. Their customer success teams try different methods of engaging customers through on-site widgets and more but still fail to gain the number of interactions they need.

With Feedier, these obstacles can easily be cleared as it automates the process. Additionally, it helps businesses incentivize their feedback collection to entice customers to offer their opinions.

2) Automated Review Gathering

eCommerce managers who are already using feedback gathering websites receive a low response rate at times. On top of that, they manually send requests to customers after every purchase. This time-consuming process leads to undesirable results.

Instead, they can use Feedier API to automatically send surveys to customers or ask them to leave a testimonial on a review site so that he can further improve the company’s services. Once the customer is done, they can engage them one-on-one for additional interaction.

3) Product Feature Validation

When a business releases a new product or a product update, they would want to know what their loyal customers think.

Feedier provides a way for companies to do this.  As such, they can design better offerings based on their patrons’ opinions. Moreover, they can reward their audiences for helping them improve.

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

Feedier Position In Our Categories

Knowing that businesses have unique business wants, it is only reasonable they abstain from going for an all-in-one, ”best” system. However, it would be almost impossible to stumble on such an app even among well-known software solutions. The sensible step to do should be to note down the numerous vital factors that merit inspection such as major features, budget, skill ability of staff members, business size, etc. After which, you should perform the product research fully. Read some Feedier review articles and check out each of the software products in your shortlist in detail. Such all-encompassing research ascertains you weed out mismatched applications and pay for the one that has all the benefits your business requires.

Position of Feedier in our main categories:

TOP 500

Feedier is one of the top 500 CRM Software products

Since each enterprise has unique business needs, it is sensible for them to refrain from looking for a one-size-fits-all perfect software solution. Needless to say, it would be useless to try to find such a system even among popular software solutions. The smart thing to do would be to list the various important elements that need consideration such as key features, finances, skill levels of workers, company size etc. Then, you should do your research thoroughly. Read some Feedier Reviews Management Software reviews and investigate each of the other solutions in your shortlist in detail. Such exhaustive groundwork can make sure you discard ill-fitting systems and choose the solution that presents all the elements you require for business success.

How Much Does Feedier Cost?

Feedier Pricing Plans:

Free Trial

Free Plan

Free

Standard Plan

$49.90/month

Enterprise Plan

$139.90/month

Custom Plan

Contact vendor

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What are Feedier pricing details?

Feedier Pricing Plans:

Free Trial

Free Plan

Free

Standard Plan

$49.90/month

Enterprise Plan

$139.90/month

Custom Plan

Contact vendor

Feedier offers one free plan and three enterprise pricing options, one of which requires you to request for a custom quote. The packages and their features and services are outlined below to help you determine the best plan for your organization.

Free Plan – Free

  • 200 Feedback Entries per Month
  • 1 Feedback Carrier
  • 5 Team Members
  • Reports & Insights
  • 1,000 Emails per Month
  • Zapier Integration
  • 5/7 Ticket Support

Standard Plan – $49.90/month or $548.90/year

  • All Free Plan Features
  • Unlimited Feedback Entries
  • 5 Feedback Carriers
  • 20 Team Members
  • 15,000 Emails per Month
  • 500 SMS per Month
  • Custom Links
  • 7/7 Ticket Support

Enterprise Plan – $139.90/month or $1,538.90/year

  • All Standard Plan Features
  • Unlimited Feedback Entries
  • Unlimited Feedback Carriers
  • Unlimited Team Members
  • 150,000 Emails per Month
  • 1,500 SMS per Month
  • Custom Domain
  • Phone Support

Custom Plan – request a quote

  • All Enterprise Plan Features
  • Unlimited SMS
  • Unlimited Email
  • Custom Question Types
  • Custom Reward Program
  • Custom API Integration
  • Custom Notifications

All plans include the following:

  • Simple Survey Builder
  • Multiple Question Types
  • Multiple Reward Types
  • API & Webhooks
  • Email & Slack Notifications

User Satisfaction

Positive Social Media Mentions 16
Negative Social Media Mentions 0

We realize that when you make a decision to purchase a Reviews Management Software it’s crucial not only to find out how experts evaluate it in their reviews, but also to discover if the real clients and enterprises that bought these solutions are actually happy with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Feedier reviews across a vast array of social media sites. The data is then presented in a simple to understand form showing how many clients had positive and negative experience with Feedier. With that information available you should be equipped to make an informed business decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English
  • French

Pricing Model

  • Free
  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Feedier?

Feedier connects with Zapier to enable you to synchronize the solution with a wide array of applications. It can interface with slack as well for notification purposes. You can also utilize the API and Webhooks for custom integrations.

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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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