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Firmao CRM Review
What is Firmao CRM?
Firmao CRM is a comprehensive online CRM software designed to streamline customer data management. This system centralizes all essential customer information, such as contact details, communication history, and sales transactions, in one platform. This way, businesses can offer personalized and targeted experiences to their customers by providing a complete overview of each customer’s interactions.
Firmao CRM’s capabilities extend beyond traditional CRM functionalities, incorporating VoIP, ERP, and project management features, including task management and timesheets. With its advanced technology, users experience fast operation and robust data security, while its integrated system facilitates seamless data exchange across modules.
Firmao CRM caters to businesses of all sizes. This globally adopted CRM solution is used by over 110,000 companies. This software also has efficiently handled more than 240 million emails, facilitated over 24 million transactions and quotes, and managed upwards of 14 million tasks.
Show MoreOverview of Firmao CRM Benefits
Having a robust CRM system like Firmao can lead to successful customer relationships and a lucrative online presence. Below are the other benefits of Firmao CRM that make it a worthwhile investment.
Data Centralization
Firmao CRM streamlines sales, tasks, and project management within one unified platform so users can handle various business operations efficiently. With features like invoicing, customizable templates, and warehouse operations, your business can manage multiple aspects seamlessly. With centralized customer-related data in one place, your business will have an enhanced organization and accessibility for improved decision-making.
Customizable and Efficient
Firmao CRM has a modular design that allows quick adaptation to specific company needs. This software also has customizable pipelines and automated workflows like appointment notifications and reminders that further improve business efficiency.
User-Friendly Interface
Firmao CRM provides an easy-to-use platform where users quickly familiarize themselves with its tools and operations. This solution has an intuitive interface that eliminates the need for extensive training. With user-friendly features and easy implementation, it is suitable for businesses aiming to minimize disruption and maximize productivity.
Mobile Accessibility
Firmao CRM allows users to perform actions on their mobile devices without the need for traditional implementation. The programs are accessible online which enables operation from any browser, including those on mobile devices used for warehouse management. With this flexibility, users can gain seamless access and operation from anywhere, enhancing efficiency and convenience.
Multi-Language Versions
Firmao CRM provides multi-language support so your business can operate the system in your preferred language. This is particularly advantageous for multilingual environments or international operations. Users can seamlessly communicate and utilize Firmao CRM across diverse teams and regions with thirteen language options, including Polish, English, and Ukrainian.
Show MoreOverview of Firmao CRM Features
- Customer relationship management module
- E-mail integration
- VAT invoices, bills, and receipts
- Timesheets
- Calendar and projects
- Reports, charts
- Quotes and orders
- Cloud storage
- Native Android and iOS mobile apps
- Deadline reminders
- Integration with automatic payments
- Free technical support
What Problems Will Firmao CRM Solve?
Problem #1: Difficulty in Customer Data Organization
Solution: Firmao CRM’s system provides centralized databases for easy data collection, organization, and access. With features like segmentation and behavior management, users can have enhanced customer understanding and personalized interactions.
Problem #2: Inefficient Sales Processes
Solution: Firmao CRM enhances sales efficiency through streamlined lead and opportunity management. This means no more extended cycles, low conversion rates, and missed opportunities. This CRM system also automates processes and provides efficient tools for tracking sales progress.
Problem #3: Communication Gaps
Solution: Firmao CRM equips businesses with shared databases, task management systems, and integrated communication features to foster collaboration and access to current customer information. Eliminating communication gaps minimizes inefficiencies, duplicate efforts, and customer service errors, thereby enhancing service quality and expediting internal processes.
Awards & Quality Certificates
Firmao CRM Position In Our Categories
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Position of Firmao CRM in our main categories:
TOP
200
Firmao CRM is one of the top 200 CRM Software products
If you are considering Firmao CRM it could also be a good idea to examine other subcategories of CRM Software listed in our base of B2B software reviews.
It is important to note that virtually no app in the CRM Software category will be an ideal solution that can meet all the requirements of various company types, sizes and industries. It may be a good idea to read a few Firmao CRM CRM Software reviews first as specific solutions may perform well exclusively in a really small group of applications or be created with a very specific type of industry in mind. Others might work with an intention of being simple and intuitive and therefore lack complex functionalities welcomed by more experienced users. There are also solutions that cater to a wide group of customers and offer a complex feature set, but that usually comes at a more expensive price of such a software. Make sure you're aware of your needs so that you purchase a solution that has specifically the functionalities you search for.
How Much Does Firmao CRM Cost?
Firmao CRM Pricing Plans:
Free Trial
Standard
€16
Professional
€30
Enterprise
€56
What are Firmao CRM pricing details?
Firmao CRM Pricing Plans:
Free Trial
Standard
€16
Professional
€30
Enterprise
€56
Firmao CRM offers three pricing tiers, with monthly or annual payment options. A free trial plan is available for those who want to learn more about its features. Meanwhile, users can opt to get customized add-ons for an additional fee. Explore the editions and their features below to determine the best fit for your budget and needs.
Standard – €16/user/month
- CRM – Customer Relationship Management
- E-mail integration
- VAT invoices, bills, and receipts
- Timesheeting, calendar, and projects
- Reports, charts
- Quotes and orders
- Cloud storage – 2GB per license
- Android and iOS mobile apps
- Deadline reminders
- Integration with automatic payments
- Free technical support 8 AM to 4 PM Monday-Friday (email)
Professional – €30/user/month
- Everything in Standard +
- Defining custom fields for your data
- Chat, Live chat, and Callback
- Editable templates of invoices, quotes, and agreements
- E-mail templates and an autoresponder
- Cloud storage – 10GB per license
- VoIP integration
- Automatic cyclical invoice generation
- Price groups and individual prices
- Deals
- OCR – invoice handling automation
- Gantt, Kanban diagrams
- Sales plan
Enterprise – €56/user/month
- Everything in Professional +
- Customizations (paid extra)
- Google, Outlook Calendar integration
- E-mail and phone surveys
- SMS service integration
- E-commerce platforms integrations
- Courier systems integrations
- Maps Integration
- Document and tasks workflow
- ERP – production
- Zapier integration
- Customer panel
- Automations, Processes
- Data analysis
- Free technical support 8 AM to 4 PM Monday-Friday (email, phone), 24h/365 (email)
User Satisfaction
Positive Social Media Mentions
110
Negative Social Media Mentions
31
We know that when you decide to get a CRM Software it’s crucial not only to see how professionals score it in their reviews, but also to discover if the real clients and enterprises that use it are genuinely content with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Firmao CRM reviews across a broad range of social media sites. The data is then displayed in a simple to digest way indicating how many users had positive and negative experience with Firmao CRM. With that information at your disposal you should be equipped to make an informed purchasing decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- On Premise
Language Support
- English
- German
- Japanese
- Spanish
- French
- Russian
- Portugese
- Polish
- Turkish
- Swedish
Pricing Model
- Monthly payment
- Annual Subscription
Customer Types
- Small Business
- Large Enterprises
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Firmao CRM?
Firmao CRM supports over 1000 integrations across various categories including e-commerce, communication, accounting, marketing automation, Google payment, transport, and calendar. Among the apps it can integrate with are:
- Zapier
- VoIP
- Shopper
- Salesmanago
- Zoom
- Stripe
- Paycove
- SMS API
- Mailchimp
- Way2Send
- Przelewyy24
- Globkurier
- Furgonetka
- Kalendarz Google
- LiveAgent
- BaseLinker
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