MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Gigya Review

Gigya
Our score: 7.5 User satisfaction: 97%

What is Gigya?

Gigya is developed with the intent of fusing and using social media channels as avenues to garner more loyal customers and generate more sales,  does all that and more by allowing businesses to properly identify visitors of their websites and provide them with the tools to help them engage and interact with them, gather reliable information and valuable insights, and then convert them into loyal and engaged clients.

With Gigya, brands are equipped with capabilities and functionalities that allow them to utilize social registrations, which in turn spike up their customer value and at the same time, open more channels for communication as well as social engagement.

Show More

Overview of Gigya Benefits

Build better business relationships by turning visitors of your company website into loyal and engaged customers.

With Gigya, you can register and identify clients across your brand’s websites and applications. In addition, you can also consolidate, organize, and manage profile data of your customers while ensuring you comply with the regulation policies of major social networks. Save your users the difficulty of filling out registration forms and remembering tedious username and password combinations while assuring first-party data capture for your company.

Engage your customers and provide more outstanding experiences by integrating data into your company’s marketing and service applications.

Gigya presents multiple ways of how businesses can greatly benefit from its scalable social CRM platform. Here are some of the advantages Gigya brings to the fray:

  • Seamless connection to customer sites, applications, and devices, as well as social and identity providers via a single “Super API”.
  • Online businesses can experience effortless and personalized marketing strategies and implementation with the social sign-on feature.
  • The system offers plugins that facilitate and drive referral traffic from social networking sites.
  • Improved community engagement via activity feeds, comments, and live chat plugins.
  • Gather reliable data and rake in high-value insights with detailed and specific reporting.
Show More

Overview of Gigya Features

  • Social Login
  • Registration-as-a-Service
  • Single Sign-On
  • Social Plugins
  • Gamification
  • Identity Storage
  • Identity Access
  • Identity Compliance
  • SocialSync™
  • NEXUS Partner Ecosystem
  • Consumer Insights
  • iRank
  • Analytics

How Much Does Gigya Cost?

Gigya Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Show More

What are Gigya pricing details?

Gigya Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

To implement Gigya’s entire platform including identity storage the cost will be around $45,000-$50,000 per year. Talk to the vendor and inform them which pieces of the platform are important for you and work out pricing from there.

User Satisfaction

Positive Social Media Mentions 150
Negative Social Media Mentions 2

We realize that when you make a decision to buy a Customer Support Software it’s important not only to see how professionals rank it in their reviews, but also to check if the actual clients and businesses that bought these solutions are actually satisfied with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Gigya reviews across a vast range of social media sites. The data is then presented in an easy to digest format indicating how many users had positive and negative experience with Gigya. With that information available you should be ready to make an informed purchasing decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac

Deployment

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Gigya?

Gigya supports integrations with the following business systems and applications:

  • Acquia
  • Adobe AudienceManager
  • Adobe Omniture
  • Akismet
  • The Appreciation Engine
  • Baynote
  • Blueconic
  • Bluehornet
  • BlueKai
  • Bronto
  • CalmSea
  • Certona
  • Constant Contact
  • Convio
  • Core Audience
  • Coremetrics
  • CrowdRiss
  • DemandWare
  • Dis.cuss.it
  • Disqus
  • DoubleClick
  • Drupal
  • eDialog
  • eloqua
  • emarsys
  • ExactTarget
  • Experian
  • ExpressionENgine
  • FileMobile
  • Fun Mobility
  • Google
  • Hubspot
  • Hybris Software
  • Informatics
  • Intent
  • ir.deto
  • Jive
  • Kevy
  • KISSmetrics
  • Knotice
  • xKrux
  • Listrak
  • Livefyre
  • LivePerson
  • Lotame
  • Magento
  • Marketi
  • MZinga
  • MailChimp
  • Maxymiser
  • Micros Retail
  • Wordpress
  • Webtrends
  • IBM WebSphere
  • Unica
  • Urban Airshop
  • Usablenet
  • TagMan
  • Trulioo
  • TunTo
  • Umbek
  • Tableau
  • Shopify
  • Smartify
  • Socure
  • StrongView
  • Scene7
  • Selligent
  • SendGrid
  • SailThru
  • Salesforce
  • SilverPop
  • SiteCore
  • RichRelevance
  • Relevant
  • Responsys
  • RapidEngage
  • Oracle
  • Oracle ATG
  • Push.io
  • RadiumOne
  • NinjaMetrics
  • Ooyala
  • Olapic
  • NetSuite
  • Mollom
  • MPP
  • MyBuys
  • Netino

Gigya User Reviews

Gigya average rating:

Average score
5/5 (7 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Doyle

PROS: Product integration straight into our system has been simple. It's buttery smooth. Gigya has surprised us in a lot of ways than what we expected. Take note that Gigya is an international firm.

CONS: We're trying to acquire as much insight as we can in our user base. Our aim is to further increase interactions or user engagement on the sites we're currently running. Integration to our system has been great since using this. I can't get enough how helpful their support was.

Reviewed 4 years ago

Read full review >

The least favorable review

Jaime

PROS: Jeff is currently our client servie manager. He's been quick with our inquiries. Any requests or research stuff that we want him to do, he does his best. It's been a great pleasure working with him!

CONS: The differences in time zone between us. It can be difficult working with them especially on urgent matters. These usually come around in the morning.

Reviewed 8 years ago

Read full review >

More reviews from 7 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Gigya’s support have been extremely helpful. Shout to Nesrine for the big help.

Read full review >
Doyle
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.12.2021 Company Size: More than 100 Employees Industry: Entertainment

PROS: Product integration straight into our system has been simple. It's buttery smooth. Gigya has surprised us in a lot of ways than what we expected. Take note that Gigya is an international firm.

CONS: We're trying to acquire as much insight as we can in our user base. Our aim is to further increase interactions or user engagement on the sites we're currently running. Integration to our system has been great since using this. I can't get enough how helpful their support was.

What do you think about this review?

Great Poor

An awesome thing to have!

Read full review >
Ben
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 04.10.2021 Company Size: More than 100 Employees Industry: Food Production

PROS: The implementation quickness of Gigya by our devs is amazing. Support has been friendly since reaching out to them for help. We can't help but appreciate the stuff that they've done for us. Thank you, Nesrine for being overly helpful!

CONS: There's nothing major that stands out. Some parts of the documentation may need a bit of updating. This goes for new socialize.js links.

What do you think about this review?

Great Poor
Show More User Reviews (7)

I can share my website on many social networks

Read full review >
Viola
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.06.2021 Company Size: 1-10 Employees Industry: Internet

PROS: I love the social integrations with various networks, and the good thing is they make integrations continuously with other social networks too. There are lot of features that make our work easier, such as: social sharing, reviews and data gathering. Their support team is fascinating, whenever we want to make some changes, or have some issues they are ready to help, so we can get the most out of the platform.

CONS: In my opinion, they need to work on the speed on installation. Everything else is good.

What do you think about this review?

Great Poor

Great and helpful platform

Read full review >
Tabitha
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 17.05.2021 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: Gigya offers social network integrations, social login, modules, audits and responses. The platform allows us to invite clients. We can coordinate the items into our framework effortlessly. I can clearly say that Gigya is such a wonderful and universal organization. Thanks to this platform we can deal with different locals easier.

CONS: We had some problems with implementation, since we dispersed our group US East Coast and India, we need to redesign some documentation and the 3 hour time distinction is a challenge now.

What do you think about this review?

Great Poor

Gigya is a great registration-as-a-service that showcases more of what it can do.

Read full review >
Harvey
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 24.04.2018 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: Being Registration-as-a-Service user, I love how I can organized and query user data directly from Identity Storage. We're currently leveraging its Single Sing On functionality. It so happens that it does that exceptionally well. We've seen immense improvement in our registration process.

CONS: Right now, our dev team is widely distributed in the United States and India. Gigya's support are actually on the West Coast in the U.S. (our team happens to be in the East Coast). When we collaborated on some highly complex parts of the implementation process, the different time zone significanly slowed our process to a crawl. This could be a potential problem that may have an impact in certain organization if time happens to be a crucial aspect.

What do you think about this review?

Great Poor

Medium and high-scaling sites wil find this a gem for gathering data as well as for social integration.

Read full review >
Melanie
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 21.04.2018 Company Size: More than 100 Employees Industry: Internet

PROS: It social integration is completely updated. It has a ton of social network that can handle. It's way more than what we expected. Really great options in its arsenal including data, reviews, and social sharing. Support is always there to make sure we're making the most of what the system is offering us.

CONS: Our devs had to be brought up to speed with the installation process. But right after that --- zero issues.

What do you think about this review?

Great Poor

Very helpful and they seem to know a lot of things.

Read full review >
Jaime
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 30.01.2018 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: Jeff is currently our client servie manager. He's been quick with our inquiries. Any requests or research stuff that we want him to do, he does his best. It's been a great pleasure working with him!

CONS: The differences in time zone between us. It can be difficult working with them especially on urgent matters. These usually come around in the morning.

What do you think about this review?

Great Poor
women man women man man women

Join a community of 7,369 SaaS experts

Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.

Sign in with LinkedIn Why we require LinkedIn?
  • Show the community that you're an actual user.
  • We will only show your name and profile image in your review.
  • You can still post your review anonymously.

OR

Sign in with company email

Sign in with company email

Popular Gigya Alternatives

Top Competitors To Gigya By Price

Trending Customer Support Software Reviews

Gigya Comparisons

Gigya user reviews

Gigya’s support have been extremely helpful. Shout to Nesrine for the big help.

Read full review >
Doyle
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.12.2021 Company Size: More than 100 Employees Industry: Entertainment

An awesome thing to have!

Read full review >
Ben
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 04.10.2021 Company Size: More than 100 Employees Industry: Food Production

I can share my website on many social networks

Read full review >
Viola
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.06.2021 Company Size: 1-10 Employees Industry: Internet

Great and helpful platform

Read full review >
Tabitha
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 17.05.2021 Company Size: More than 100 Employees Industry: Information Technology and Services

Gigya is a great registration-as-a-service that showcases more of what it can do.

Read full review >
Harvey
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 24.04.2018 Company Size: More than 100 Employees Industry: Marketing and Advertising
Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

Page last modified
Did you find this review useful?
Yes No

Thank you for your feedback

How can we make this page better?

TOP

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

Share
Tweet
Share