GLPI Review
What is GLPI?
GLPI is an IT service management platform that helps companies in managing IT assets, planning for IT changes, and getting better control over their IT budgets and expenses. IT has a plethora of tools for handling IT-related incidents, requests, events, rules, assistance, and more.
GLPI has built-in features for managing assets like computers, software, network devices, cartridges, sim cards, phones, printers, consumables, and more. The software helps determine the availability of each asset, its configuration and condition, as well as the issues to take note of.
The platform also offers various ways of getting and providing IT-related assistance such as through tickets, forms, and recurrent tickets. Moreover, GLPI is capable of handling large IT infrastructures which makes it ideal for enterprises with millions of assets to monitor and manage.
Show MoreOverview of GLPI Benefits
Asset Management
GLPI offers a large array of tools to efficiently manage the company’s IT assets regardless of the infrastructure complexity and size. It provides complete information on the different types of hardware and software that comprises your IT infrastructure such as computers, phones, printers, sim cards, network devices, data centers, documents, contacts, certificates, and more.
Automated IT Inventory
GLPI is equipped with an automated multi-platform inventory that allows you to visualize the condition of your IT assets in real-time. It offers an overview and detailed look of each asset complete with relevant information such as network ports, connection, historical modification, installed software and components, lifecycle, certificate, reservation, licenses, and many more.
Assistance Tools
The platform also features a series of tools that let IT teams and other staff give/get assistance on IT-related issues. The IT department can create custom forms that others can use when they want to open an incident or a request ticket. You can also use the planning feature to monitor the status of projects, keep track of your IT agents’ tasks as well as get a good overview of the IT-related activities within the organization. You also get to display the statistics of some of the assistance features like satisfaction surveys, the number of tickets for each item, average time of treatment, etc.
Show MoreOverview of GLPI Features
- Asset Management
- Availability Management
- Incident Management
- Problem Management
- Release & Deployment
- Assets & Configuration Management
- Request Fulfillment
- Management Service
Awards & Quality Certificates
GLPI Position In Our Categories
Because companies have specific business requirements, it is only rational they avoid paying for a one-size-fits-all, ”best” software. Nonetheless, it would be difficult to pinpoint such an app even among branded software systems. The sensible step to undertake would be to make a list of the varied vital aspects which need analysis such as important features, budget, skill competence of staff members, company size, etc. Thereafter, you should double down on the research to a full extent. Have a look at these GLPI review articles and explore each of the software products in your shortlist more closely. Such well-rounded product research makes sure you take out unfit apps and select the system which offers all the benefits your business requires.
Position of GLPI in our main categories:
Every organization has different wants and needs a system that can be customized for their size, type of employees and customers, and the specific industry they are in. For these reasons, no software can provide perfect functionality out-of-the-box. When you search a software system, first be sure what you need it for. Read some GLPI IT Service Software reviews and ask yourself do you want basic tools or do you need complex functionality? Are there any industry-specific functionalities that you are seeking? Get the answers to these queries to help your search. There are lots of elements that you need to consider and these include your budget, particular business requirements, your organization size, integration needs etc. Take your time, use a few free trials, and finally choose the app that provides all that you require to boost your company competence and productivity.
How Much Does GLPI Cost?
GLPI Pricing Plans:
Free Trial
Open Source
Free
Network Cloud
€19/month/agent
Basic
€1,200/year
Standard
€3,600/year
Advanced
€12,000/year
What are GLPI pricing details?
GLPI Pricing Plans:
Free Trial
Open Source
Free
Network Cloud
€19/month/agent
Basic
€1,200/year
Standard
€3,600/year
Advanced
€12,000/year
GLPI offers four enterprise pricing that scales with the size of the IT infrastructure to manage. GLPI is open source, so users can download it for free and use it without guarantee and support. Meanwhile, you can check these plans:
GLPI Network Cloud: €19/month/IT agent
- Support L.3
- Backups
- Updates
- Server maintenance
- Unlimited IT assets
- Unlimited end users
Basic – €1,200/year
- Unlimited support tickets
- 1 Production and Testing instance
- Up to 500 IT assets
- Up to 10 IT agents
Standard – €3,600/year
- Unlimited support tickets
- 1 Production and Testing instance
- Up to 5000 IT assets
- Up to 50 IT agents
Advanced – €12,000/year
- Unlimited support tickets
- 1 Production and Testing instance
- From 5001 IT assets
- From 51 IT agents
User Satisfaction
Positive Social Media Mentions
47
Negative Social Media Mentions
0
We realize that when you decide to get a IT Service Software it’s crucial not only to learn how experts rank it in their reviews, but also to discover if the actual people and businesses that purchased these solutions are genuinely happy with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and GLPI reviews across a vast range of social media sites. The information is then displayed in an easy to understand form revealing how many people had positive and negative experience with GLPI. With that information available you will be prepared to make an informed business choice that you won’t regret.
Technical details
Devices Supported
- Windows
- Android
- Web-based
Deployment
- Cloud Hosted
- On Premise
Language Support
- English
- Chinese
- German
- Spanish
- French
- Russian
- Italian
- Dutch
- Portugese
- Polish
- Turkish
- Swedish
Pricing Model
- Free
- Annual Subscription
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for GLPI?
No information available.
GLPI
is waiting for
your first review.
Write your own review of this product
ADD A REVIEWMore reviews from 0 actual users:
Join a community of 7,369 SaaS experts
Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.
Sign in with LinkedIn
Why we require LinkedIn?
- Show the community that you're an actual user.
- We will only show your name and profile image in your review.
- You can still post your review anonymously.
OR
Sign in with company emailSign in with company email
Popular GLPI Alternatives
Top Competitors To GLPI By Price
Product name:
Price:
Trending IT Service Software Reviews
GLPI Comparisons
Product name:
Page last modified
Did you find this review useful?
Yes
No
Thank you for your feedback
How can we make this page better?
Unsure about this software?
FIND ALTERNATIVES
Why is FinancesOnline free?