GLPI Review
What is GLPI?
GLPI is an IT service management platform that helps companies in managing IT assets, planning for IT changes, and getting better control over their IT budgets and expenses. IT has a plethora of tools for handling IT-related incidents, requests, events, rules, assistance, and more.
GLPI has built-in features for managing assets like computers, software, network devices, cartridges, sim cards, phones, printers, consumables, and more. The software helps determine the availability of each asset, its configuration and condition, as well as the issues to take note of.
The platform also offers various ways of getting and providing IT-related assistance such as through tickets, forms, and recurrent tickets. Moreover, GLPI is capable of handling large IT infrastructures which makes it ideal for enterprises with millions of assets to monitor and manage.
Show MoreOverview of GLPI Benefits
Asset Management
GLPI offers a large array of tools to efficiently manage the company’s IT assets regardless of the infrastructure complexity and size. It provides complete information on the different types of hardware and software that comprises your IT infrastructure such as computers, phones, printers, sim cards, network devices, data centers, documents, contacts, certificates, and more.
Automated IT Inventory
GLPI is equipped with an automated multi-platform inventory that allows you to visualize the condition of your IT assets in real-time. It offers an overview and detailed look of each asset complete with relevant information such as network ports, connection, historical modification, installed software and components, lifecycle, certificate, reservation, licenses, and many more.
Assistance Tools
The platform also features a series of tools that let IT teams and other staff give/get assistance on IT-related issues. The IT department can create custom forms that others can use when they want to open an incident or a request ticket. You can also use the planning feature to monitor the status of projects, keep track of your IT agents’ tasks as well as get a good overview of the IT-related activities within the organization. You also get to display the statistics of some of the assistance features like satisfaction surveys, the number of tickets for each item, average time of treatment, etc.
Show MoreOverview of GLPI Features
- Asset Management
- Availability Management
- Incident Management
- Problem Management
- Release & Deployment
- Assets & Configuration Management
- Request Fulfillment
- Management Service
Awards & Quality Certificates
GLPI Position In Our Categories
Since businesses have distinctive business needs, it is prudent they abstain from settling on an all-encompassing, ideal business program. At any rate, it would be difficult to pinpoint such an app even among sought-after software systems. The logical thing to undertake can be to write the several critical functions which call for a scrutiny such as major features, price plans, technical skill levels of the employees, business size, etc. Then, you must perform your product research systematically. Browse over these GLPI reviews and scrutinize the other applications in your shortlist more closely. Such detailed product investigation guarantees you take out poorly fit software solutions and buy the system which has all the tools your business requires for success.
Position of GLPI in our main categories:
Organizations have different needs and requirements and no software platform can be just right in such a situation. It is futile to try to find an ideal off-the-shelf software product that meets all your business requirements. The intelligent thing to do would be to customize the system for your special requirements, staff member skill levels, finances, and other aspects. For these reasons, do not hurry and subscribe to well-publicized trendy applications. Though these may be widely used, they may not be the perfect fit for your unique needs. Do your homework, investigate each short-listed application in detail, read a few GLPI IT Service Software reviews, call the vendor for explanations, and finally select the app that offers what you need.
How Much Does GLPI Cost?
GLPI Pricing Plans:
Free Trial
Open Source
Free
Network Cloud
€19/month/agent
Basic
€1,200/year
Standard
€3,600/year
Advanced
€12,000/year
What are GLPI pricing details?
GLPI Pricing Plans:
Free Trial
Open Source
Free
Network Cloud
€19/month/agent
Basic
€1,200/year
Standard
€3,600/year
Advanced
€12,000/year
GLPI offers four enterprise pricing that scales with the size of the IT infrastructure to manage. GLPI is open source, so users can download it for free and use it without guarantee and support. Meanwhile, you can check these plans:
GLPI Network Cloud: €19/month/IT agent
- Support L.3
- Backups
- Updates
- Server maintenance
- Unlimited IT assets
- Unlimited end users
Basic – €1,200/year
- Unlimited support tickets
- 1 Production and Testing instance
- Up to 500 IT assets
- Up to 10 IT agents
Standard – €3,600/year
- Unlimited support tickets
- 1 Production and Testing instance
- Up to 5000 IT assets
- Up to 50 IT agents
Advanced – €12,000/year
- Unlimited support tickets
- 1 Production and Testing instance
- From 5001 IT assets
- From 51 IT agents
User Satisfaction
Positive Social Media Mentions
47
Negative Social Media Mentions
0
We know that when you choose to purchase a IT Service Software it’s important not only to learn how professionals rank it in their reviews, but also to check whether the real people and enterprises that purchased these solutions are actually happy with the product. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and GLPI reviews across a broad range of social media sites. The data is then displayed in a simple to digest way showing how many users had positive and negative experience with GLPI. With that information at hand you will be prepared to make an informed business choice that you won’t regret.
Technical details
Devices Supported
- Windows
- Android
- Web-based
Deployment
- Cloud Hosted
- On Premise
Language Support
- English
- Chinese
- German
- Spanish
- French
- Russian
- Italian
- Dutch
- Portugese
- Polish
- Turkish
- Swedish
Pricing Model
- Free
- Annual Subscription
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for GLPI?
No information available.
GLPI
is waiting for
your first review.
Write your own review of this product
ADD A REVIEWMore reviews from 0 actual users:
Join a community of 7,369 SaaS experts
Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.
Sign in with LinkedIn
Why we require LinkedIn?
- Show the community that you're an actual user.
- We will only show your name and profile image in your review.
- You can still post your review anonymously.
OR
Sign in with company emailSign in with company email
Popular GLPI Alternatives
Top Competitors To GLPI By Price
Product name:
Price:
Trending IT Service Software Reviews
GLPI Comparisons
Product name:
Page last modified
Did you find this review useful?
Yes
No
Thank you for your feedback
How can we make this page better?
Unsure about this software?
FIND ALTERNATIVES
Why is FinancesOnline free?