GLPI Review
What is GLPI?
GLPI is an IT service management platform that helps companies in managing IT assets, planning for IT changes, and getting better control over their IT budgets and expenses. IT has a plethora of tools for handling IT-related incidents, requests, events, rules, assistance, and more.
GLPI has built-in features for managing assets like computers, software, network devices, cartridges, sim cards, phones, printers, consumables, and more. The software helps determine the availability of each asset, its configuration and condition, as well as the issues to take note of.
The platform also offers various ways of getting and providing IT-related assistance such as through tickets, forms, and recurrent tickets. Moreover, GLPI is capable of handling large IT infrastructures which makes it ideal for enterprises with millions of assets to monitor and manage.
Show MoreOverview of GLPI Benefits
Asset Management
GLPI offers a large array of tools to efficiently manage the company’s IT assets regardless of the infrastructure complexity and size. It provides complete information on the different types of hardware and software that comprises your IT infrastructure such as computers, phones, printers, sim cards, network devices, data centers, documents, contacts, certificates, and more.
Automated IT Inventory
GLPI is equipped with an automated multi-platform inventory that allows you to visualize the condition of your IT assets in real-time. It offers an overview and detailed look of each asset complete with relevant information such as network ports, connection, historical modification, installed software and components, lifecycle, certificate, reservation, licenses, and many more.
Assistance Tools
The platform also features a series of tools that let IT teams and other staff give/get assistance on IT-related issues. The IT department can create custom forms that others can use when they want to open an incident or a request ticket. You can also use the planning feature to monitor the status of projects, keep track of your IT agents’ tasks as well as get a good overview of the IT-related activities within the organization. You also get to display the statistics of some of the assistance features like satisfaction surveys, the number of tickets for each item, average time of treatment, etc.
Show MoreOverview of GLPI Features
- Asset Management
- Availability Management
- Incident Management
- Problem Management
- Release & Deployment
- Assets & Configuration Management
- Request Fulfillment
- Management Service
Awards & Quality Certificates
GLPI Position In Our Categories
Since companies have particular business requirements, it is logical they abstain from selecting an all-in-one, “perfect” solution. At any rate, it is futile to chance on such a software solution even among recognizable software products. The clever step to do is to note down the several main aspects that require careful thought including major features, price plans, skill capability of staff, business size, etc. Next, you must conduct the research through and through. Have a look at some of these GLPI evaluations and look over the other software options in your list more closely. Such comprehensive research ascertains you weed out mismatched apps and pay for the system which provides all the benefits your business requires.
Position of GLPI in our main categories:
There are well-liked and widely used applications in each software group. But are they necessarily the best fit for your organization’s unique needs? A popular software application may have thousands of customers, but does it provide what you need? For this reason, do not blindly spend on popular systems. Read at least a few GLPI IT Service Software reviews and think about the elements that you desire in the software such as the cost, main functionality, available integrations etc. Then, select a few systems that fit your requirements. Try out the free trials of these products, read online reviews, get explanations from the seller, and do your homework meticulously. This profound groundwork is sure to aid you find the finest software application for your organization’s specific requirements.
How Much Does GLPI Cost?
GLPI Pricing Plans:
Free Trial
Open Source
Free
Network Cloud
€19/month/agent
Basic
€1,200/year
Standard
€3,600/year
Advanced
€12,000/year
What are GLPI pricing details?
GLPI Pricing Plans:
Free Trial
Open Source
Free
Network Cloud
€19/month/agent
Basic
€1,200/year
Standard
€3,600/year
Advanced
€12,000/year
GLPI offers four enterprise pricing that scales with the size of the IT infrastructure to manage. GLPI is open source, so users can download it for free and use it without guarantee and support. Meanwhile, you can check these plans:
GLPI Network Cloud: €19/month/IT agent
- Support L.3
- Backups
- Updates
- Server maintenance
- Unlimited IT assets
- Unlimited end users
Basic – €1,200/year
- Unlimited support tickets
- 1 Production and Testing instance
- Up to 500 IT assets
- Up to 10 IT agents
Standard – €3,600/year
- Unlimited support tickets
- 1 Production and Testing instance
- Up to 5000 IT assets
- Up to 50 IT agents
Advanced – €12,000/year
- Unlimited support tickets
- 1 Production and Testing instance
- From 5001 IT assets
- From 51 IT agents
User Satisfaction
Positive Social Media Mentions
47
Negative Social Media Mentions
0
We know that when you decide to purchase a IT Service Software it’s crucial not only to find out how experts score it in their reviews, but also to check if the actual users and companies that purchased it are indeed happy with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and GLPI reviews across a broad array of social media sites. The information is then displayed in a simple to understand way revealing how many people had positive and negative experience with GLPI. With that information available you will be ready to make an informed buying choice that you won’t regret.
Technical details
Devices Supported
- Windows
- Android
- Web-based
Deployment
- Cloud Hosted
- On Premise
Language Support
- English
- Chinese
- German
- Spanish
- French
- Russian
- Italian
- Dutch
- Portugese
- Polish
- Turkish
- Swedish
Pricing Model
- Free
- Annual Subscription
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for GLPI?
No information available.
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