IdeaScale Review
What is IdeaScale?
IdeaScale is a tool that offers businesses the ability to discover ideas and innovations from a pool of experts through top notch crowdsourcing processes. Employing advanced research protocols and tapping communities of experts, IdeaScale brings bright ideas to companies that are in need of special ideas for their projects or are in the lookout for fresh concepts that are viable from conceptualization to realization.
Show MoreOverview of IdeaScale Benefits
IdeaScale simply helps businesses find ideas out of the box and develop them into something big.
- You can explore ideas and thoughts and then share them to see how you can build on them.
- You can find the ideas and then build the teams who can collaborate, evaluate, and prioritize which ideas are plausible and can be implemented to achieve your business goals.
- You can develop a sustainable innovation pipeline by tapping insights from other parties and working to refine them to their fullest potential.
IdeaScale changes the way businesses find and develop the next best idea. Using an innovative platform unlike any other, IdeaScale relies on efficient crowdsourcing practices coupled with advanced research protocols and configurable tools. With a more reliable and structured innovation process, IdeaScale users can source new projects from a hive mind consistently and find ideas that suit their ultimate business goals.
Show MoreOverview of IdeaScale Features
- 1 Community
- Logo Upload
- Profanity Filter
- Mobile Optimized
- Custom Fields
- Social Integration
- Google Analytics
- Innovation Widget
- 99.5% Up-Time Guarantee
- Resources & Training
- Workflow Management
- Idea Refinement
- Evaluation Tool Set
- SAML
- Full API Access
- Security/ SAS 70 Type II
- Single Sign-On
What Problems Will IdeaScale Solve?
It helps you become a best selling product
Scentsy is a fast growing and highly successful business that has recently emerged to the top with the help of IdeaScale. While searching for an idea for their network of sellers, a Scentsy employee submitted a suggestion from within the IdeaScale community. The suggestion caught fire and resulted in Scentsy becoming the best selling product.
Speeding up the innovation process
IdeaScale also presented a unique opportunity to speed up the innovation process by involving external parties. This is the case of an automotive company that decided to include ideas from a wider community instead of sourcing and vetting them internally. With more ideas and more parties involved, the company determined the best innovations through voting and commenting. Needless to say, the brightest ideas were revealed within a minute, far less time than their usual process.
It cuts down program costs
R&D departments also love IdeaScale as it significantly impacts their performance. The Department of Energy reported that IdeaScale help in cutting down their program costs by as much as 90%. In particular, the Department sought the thoughts of IdeaScale community members on how to get the public involved in determining leading energy problems and then finding the best innovators to solve them.
IdeaScale Position In Our Categories
Since companies have their own business needs, it is only logical that they abstain from deciding on a one-size-fits-all, ”best” system. However, it is troublesome to try to come across such application even among sought-after software systems. The best thing to do can be to list the several significant aspects that need research like major features, packages, skill capability of staff members, business size, etc. After which, you should follow through the product research systematically. Have a look at some IdeaScale evaluations and look over the other applications in your shortlist in detail. Such detailed research ascertains you stay away from ill-fitting applications and buy the system that provides all the function your company requires to realize efficiency.
Position of IdeaScale in our main categories:
TOP
500
IdeaScale is one of the top 500 CRM Software products
TOP
200
IdeaScale is one of the 200 Customer Support Software products
It's essential to realize that virtually no app in the Customer Support Software category will be an ideal solution able to meet all the goals of different business types, sizes and industries. It may be a good idea to read a few IdeaScale Customer Support Software reviews first as some software may excel exclusively in a really narrow group of applications or be designed with a very specific type of industry in mind. Others may function with an intention of being easy and intuitive and as a result lack advanced features desired by more experienced users. You can also find software that focus on a wide group of customers and offer a rich feature base, but that in most cases comes at a more expensive price of such a solution. Make sure you're aware of your requirements so that you purchase a solution that provides specifically the features you look for.
How Much Does IdeaScale Cost?
IdeaScale Pricing Plans:
Free Trial
Free
Free
SMB
$2,500/year
Enterprise & Special Plans
Contact vendor
What are IdeaScale pricing details?
IdeaScale Pricing Plans:
Free Trial
Free
Free
SMB
$2,500/year
Enterprise & Special Plans
Contact vendor
Ideascale offers businesses the opportunity to explore ideas without going beyond their budget with these priced plans plus a free version.
Free
All the basic tools to jumpstart your tinkering process. Features include:
- 5 Campaigns
- Logo Upload
- Profanity Filter
- Mobile Optimized
- Web Support
SMB – $2,500/year
Ideal for businesses with 500 employees or less.
- 15 Campaigns
- 10 Custom Fields
- Social Integration
- Public or Private Community
- Read API Access
Enterprise & Special Plans – Contact for Pricing details
Enterprise package flaunts the best features for businesses that demand top-level customization, support, and security. Special plans are built purposefully for Governments and Education-focused organizations.
Both plans come with the following features:
- Unlimited Campaigns
- 20 Custom Fields
- Dedicated Support & Training
- Idea Refinement & Evaluation
- Full API Access
User Satisfaction
Positive Social Media Mentions
28
Negative Social Media Mentions
1
We realize that when you make a decision to get a Customer Support Software it’s vital not only to find out how professionals score it in their reviews, but also to find out whether the actual people and enterprises that use these solutions are actually satisfied with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and IdeaScale reviews across a vast range of social media sites. The data is then displayed in a simple to understand way indicating how many users had positive and negative experience with IdeaScale. With that information at your disposal you will be prepared to make an informed buying decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
Deployment
Language Support
- English
Pricing Model
- Free
- Annual Subscription
Customer Types
- Small Business
- Large Enterprises
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for IdeaScale?
IdeaScale integrates with:
- Sharepoint
- Yammer
- Wordpress
- OneLogin
IdeaScale User Reviews
IdeaScale average rating:
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Write your own review of this product
ADD A REVIEWThe most favorable review
PROS: I am highly impressed with IdeaScale. The website is easy to design, the app is simple to use, and new members can join quickly. The vendor’s customer and IT support teams are top notch and the agents provide friendly and helpful assistance at all times of the day and night. Our support reps became our partners and helped us implement and use the CRM software successfully. Plus, the vendor keeps upgrading the product to continuously improve the user experience. I highly recommend IdeaScale to prospective users.
CONS: My peeve is not with IdeaScale but with government security regulations which are stringent and make it difficult to implement a solution like IdeaScale in government administration.
The least favorable review
PROS: We reviewed other crowdsourcing challenge solutions and even thought of developing our own, but finally settled on IdeaScale for the Fix California Challenge. We received hundreds of ideas privately and through the online solution as well as thousands of comments and votes. We encouraged all comers to contribute their ideas and were impressed by the quality and quantity of suggestions received. The IdeaScale team worked closely with us to make the project a success. They also listened to our feedback to make their product better. We highly recommend this vendor and their software.
CONS: The only minor drawbacks are limited ability to customize the pages and to encourage users to share. To be fair, the vendor is working on rectifying these limitations.
More reviews from 2 actual users:
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Latest
- Latest
- Most useful
- Most positive
- Most negative
The app is easy to use and the customer support is excellent
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 19.08.2021
Company Size: More than 100 Employees
Industry: Government Administration
PROS: I am highly impressed with IdeaScale. The website is easy to design, the app is simple to use, and new members can join quickly. The vendor’s customer and IT support teams are top notch and the agents provide friendly and helpful assistance at all times of the day and night. Our support reps became our partners and helped us implement and use the CRM software successfully. Plus, the vendor keeps upgrading the product to continuously improve the user experience. I highly recommend IdeaScale to prospective users.
CONS: My peeve is not with IdeaScale but with government security regulations which are stringent and make it difficult to implement a solution like IdeaScale in government administration.
Outstanding platform for conducting crowdsourcing challenges
Read full review >
4/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 28.01.2021
Company Size: 1-10 Employees
Industry: N/A
PROS: We reviewed other crowdsourcing challenge solutions and even thought of developing our own, but finally settled on IdeaScale for the Fix California Challenge. We received hundreds of ideas privately and through the online solution as well as thousands of comments and votes. We encouraged all comers to contribute their ideas and were impressed by the quality and quantity of suggestions received. The IdeaScale team worked closely with us to make the project a success. They also listened to our feedback to make their product better. We highly recommend this vendor and their software.
CONS: The only minor drawbacks are limited ability to customize the pages and to encourage users to share. To be fair, the vendor is working on rectifying these limitations.
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IdeaScale user reviews
The app is easy to use and the customer support is excellent
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 19.08.2021
Company Size: More than 100 Employees
Industry: Government Administration
Outstanding platform for conducting crowdsourcing challenges
Read full review >
4/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 28.01.2021
Company Size: 1-10 Employees
Industry: N/A
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