Stride Review
What is Stride?
Stride is a chat and messaging as well as collaboration software that was re-engineered from what was formerly HipChat. Both the current and former product is from Atlassian, the company that brought us popular tools such as Trello, Jira, Confluence, and Bitbucket. HipChat is still there but has been rebranded as a self-hosted team communication platform for enterprises. On the other hand, Stride is offered as a complete team communication solution that takes the best elements of HipChat, reinforced with smart features as well as natively hosted audio and video functionality.
Stride is positioned by Atlassian as a direct competitor and alternative to the hugely popular Slack. As such it has been equipped with new features aside from the normal chat and messaging functions offered by other similar software. One notable addition is the Actions and Decisions function where you can isolate and assign tasks as “to-do” messages, with completed actions posted so everyone in the chat room is aware. You can also isolate important decisions from conversations and save them for reference anytime.
Show MoreOverview of Stride Benefits
Free and affordable plan. There are just two plans to choose from – a free one and another that goes for $3 per user per month. For all intents and purposes, even the freeware is enough for your team communication needs as it comes with unlimited users, group chat rooms, direct messaging, group video and voice meetings. It limits you to 5GB storage and 25K message history. The paid plan lifts all limitations and adds advanced functionality.
Do more, talk less. Stride’s Focus Mode function mutes all notifications and distractions, and lets you devote more hours on your work. But the system can still collect messages, decisions and assigned tasks (while you were in isolation), which you can review later on.
Instant audio or video meeting. Just a click away and you can turn your chat into audio or face to face video conferencing. You can quickly change a discussion into a presentation by sharing your screen from any video meeting.
Mark decisions and create/assign tasks. This nifty feature lets you allows you to mark chat as a decision and get back to it later if it has been completed. You also make tasks and assign them to persons in the chat room.
Collaborate and connect from any device. Stride supports any web-connected device and platform (Windows, Mac, Linux) and has mobile apps for Android and iOS, enabling team members to connect and collaborate anytime from any location on any device.
Integrate with hundreds of apps. Aside from offering deep integration with all the other apps in the Atlassian line up, Stride works with and supports hundreds (over 2,000 actually) of third party apps and services.
Show MoreOverview of Stride Features
- Group Chat
- Direct Messaging
- Video Chat
- Voice Calling
- Audio/Video Conferencing
- File Sharing
- Group Screen Sharing
- Task and Decision Tracking
- Guest Access
- Message Editor
- Advanced User Management
- Search Function
- Per Room Notifications
- Status Setting
- Focus Mode
- Integration
- Mobile Apps
Stride Position In Our Categories
Because companies have distinctive business-related requirements, it is prudent that they steer clear of purchasing a one-size-fits-all, “perfect” solution. However, it would be almost impossible to try to pinpoint such a software product even among recognizable software systems. The right step to undertake would be to make a list of the numerous critical factors that entail consideration like critical features, budget, skill capability of the users, business size, etc. After which, you should perform your research exhaustively. Go over these Stride evaluations and scrutinize each of the software systems in your list in detail. Such all-encompassing product investigation guarantees you circumvent ill-fitting apps and subscribe to the one which provides all the function your company requires.
Position of Stride in our main categories:
TOP
50
Stride is one of the top 50 Customer Support Software products
Since each enterprise has unique business needs, it is prudent for them to refrain from seeking a one-size-fits-all faultless software application. Needless to say, it would be useless to try to find such a system even among widely used software solutions. The clever thing to do would be to jot down the various vital elements that require consideration such as main features, budget, skill levels of employees, company size etc. Then, you should do your groundwork thoroughly. Read some Stride Customer Support Software reviews and check out each of the other apps in your shortlist in detail. Such comprehensive research can make sure you discard ill-fitting systems and choose the solution that provides all the elements you require for business success.
How Much Does Stride Cost?
Stride Pricing Plans:
Free Trial
Standard
$3 per user/month
What are Stride pricing details?
Stride Pricing Plans:
Free Trial
Standard
$3 per user/month
Free
- Unlimited users
- Unlimited group chat rooms
- Unlimited direct messaging
- Unlimited group video meetings
- Unlimited voice meetings
- Built-in collaboration tools (Actions & Decisions)
- File sharing & 5GB storage
- 10 apps or bots
- Message history up to 25K messages
Standard – $3 per user/month
- Unlimited users
- Unlimited group chat rooms
- Unlimited direct messaging
- Unlimited group video meetings
- Unlimited voice meetings
- Built-in collaboration tools (Actions & Decisions)
- Unlimited file sharing & storage
- Unlimited apps and bots
- Unlimited message history
- Advanced Meetings functionality
- Group screen sharing
- Remote desktop control
- User management
User Satisfaction
Positive Social Media Mentions
122
Negative Social Media Mentions
6
We realize that when you decide to purchase a Customer Support Software it’s crucial not only to find out how professionals score it in their reviews, but also to discover whether the real people and businesses that purchased this software are genuinely happy with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Stride reviews across a vast array of social media sites. The information is then displayed in an easy to digest format indicating how many clients had positive and negative experience with Stride. With that information at hand you will be ready to make an informed business choice that you won’t regret.
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Free
- Monthly payment
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Stride?
Stride integrates with the rest of Atlassian’s tools and apps as well as hundreds of third-party software, platforms and services.
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