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Stride Review

Stride
Our score: 8.8 User satisfaction: 95%
Logo of Stride

What is Stride?

Stride is a chat and messaging as well as collaboration software that was re-engineered from what was formerly HipChat. Both the current and former product is from Atlassian, the company that brought us popular tools such as Trello, Jira, Confluence, and Bitbucket. HipChat is still there but has been rebranded as a self-hosted team communication platform for enterprises. On the other hand, Stride is offered as a complete team communication solution that takes the best elements of HipChat, reinforced with smart features as well as natively hosted audio and video functionality.

Stride is positioned by Atlassian as a direct competitor and alternative to the hugely popular Slack. As such it has been equipped with new features aside from the normal chat and messaging functions offered by other similar software. One notable addition is the Actions and Decisions function where you can isolate and assign tasks as “to-do” messages, with completed actions posted so everyone in the chat room is aware. You can also isolate important decisions from conversations and save them for reference anytime.

Overview of Stride Benefits

Free and affordable plan. There are just two plans to choose from – a free one and another that goes for $3 per user per month. For all intents and purposes, even the freeware is enough for your team communication needs as it comes with unlimited users, group chat rooms, direct messaging, group video and voice meetings. It limits you to 5GB storage and 25K message history. The paid plan lifts all limitations and adds advanced functionality.

Do more, talk less. Stride’s Focus Mode function mutes all notifications and distractions, and lets you devote more hours on your work. But the system can still collect messages, decisions and assigned tasks (while you were in isolation), which you can review later on.

Instant audio or video meeting. Just a click away and you can turn your chat into audio or face to face video conferencing. You can quickly change a discussion into a presentation by sharing your screen from any video meeting.

Mark decisions and create/assign tasks. This nifty feature lets you allows you to mark chat as a decision and get back to it later if it has been completed. You also make tasks and assign them to persons in the chat room.

Collaborate and connect from any device. Stride supports any web-connected device and platform (Windows, Mac, Linux) and has mobile apps for Android and iOS, enabling team members to connect and collaborate anytime from any location on any device.

Integrate with hundreds of apps. Aside from offering deep integration with all the other apps in the Atlassian line up, Stride works with and supports hundreds (over 2,000 actually) of third party apps and services.

Overview of Stride Features

  • Group Chat
  • Direct Messaging
  • Video Chat
  • Voice Calling
  • Audio/Video Conferencing
  • File Sharing
  • Group Screen Sharing
  • Task and Decision Tracking
  • Guest Access
  • Message Editor
  • Advanced User Management
  • Search Function
  • Per Room Notifications
  • Status Setting
  • Focus Mode
  • Integration
  • Mobile Apps

Stride Position In Our Categories

Since companies have particular business-related demands, it is wise they abstain from deciding on a one-size-fits-all, ideal solution. Nonetheless, it is nearly futile to try to pinpoint such an app even among branded software systems. The logical thing to do would be to write the numerous vital factors which necessitate scrutiny such as important features, budget, skill aptitude of staff, organizational size, etc. After which, you must perform your product research comprehensively. Read some Stride analyses and scrutinize the other software solutions in your list more closely. Such detailed product research ensures you keep away from ill-fitting apps and choose the one that has all the function your company requires in sustaining growth.

Position of Stride in our main categories:

TOP 50

Stride is one of the top 50 Customer Support Software products

Stride is also listed in the following subcategories:

Every company is different, and may require a specific Customer Support Software solution that will be fit for their company size, type of clients and staff and even specific niche they deal with. You should not count on getting an ideal services that is going to work for each company regardless of their history is. It may be a good idea to read a few Stride Customer Support Software reviews first and even then you should remember what the solution is intended to do for your business and your employees. Do you need an easy and intuitive solution with only elementary functions? Will you actually make use of the complex tools needed by pros and big enterprises? Are there any particular tools that are especially practical for the industry you operate in? If you ask yourself these questions it is going to be much easier to locate a trustworthy service that will fit your budget.

How Much Does Stride Cost?

Stride Pricing Plans:

Free Trial

Standard

$3 per user/month

Free

  • Unlimited users
  • Unlimited group chat rooms
  • Unlimited direct messaging
  • Unlimited group video meetings
  • Unlimited voice meetings
  • Built-in collaboration tools (Actions & Decisions)
  • File sharing & 5GB storage
  • 10 apps or bots
  • Message history up to 25K messages

Standard – $3 per user/month

  • Unlimited users
  • Unlimited group chat rooms
  • Unlimited direct messaging
  • Unlimited group video meetings
  • Unlimited voice meetings
  • Built-in collaboration tools (Actions & Decisions)
  • Unlimited file sharing & storage
  • Unlimited apps and bots
  • Unlimited message history
  • Advanced Meetings functionality
  • Group screen sharing
  • Remote desktop control
  • User management

User Satisfaction

Positive Social Media Mentions 122
Negative Social Media Mentions 6

We realize that when you make a decision to buy Customer Support Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Stride reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Stride. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Stride pricing details?

Stride Pricing Plans:

Free Trial

Standard

$3 per user/month

Free

  • Unlimited users
  • Unlimited group chat rooms
  • Unlimited direct messaging
  • Unlimited group video meetings
  • Unlimited voice meetings
  • Built-in collaboration tools (Actions & Decisions)
  • File sharing & 5GB storage
  • 10 apps or bots
  • Message history up to 25K messages

Standard – $3 per user/month

  • Unlimited users
  • Unlimited group chat rooms
  • Unlimited direct messaging
  • Unlimited group video meetings
  • Unlimited voice meetings
  • Built-in collaboration tools (Actions & Decisions)
  • Unlimited file sharing & storage
  • Unlimited apps and bots
  • Unlimited message history
  • Advanced Meetings functionality
  • Group screen sharing
  • Remote desktop control
  • User management

What integrations are available for Stride?

Stride integrates with the rest of Atlassian’s tools and apps as well as hundreds of third-party software, platforms and services.

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Reviewed By Nestor Gilbert
Page last modified
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Stride has rebranded!
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