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$19.99

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KronoDesk REVIEW

Help Desk Software

No user reviews
USER SATISFACTION 100%
OUR SCORE 6.5

What is KronoDesk?

KronoDesk is a flexible platform that simplifies your customer support and help desk system. It features a powerful ticketing system that enables your customers to contact you from anywhere all from a one-stop-shop support hub. The help desk can be customized to your needs with custom fields, priorities and workflows.

An intuitive, user-friendly interface allows you to be up and running in moments, while its knowledge base supported by a powerful search and easy-to-understand organization ensures your clients get the help they need fast.

With KronoDesk’s support forums, your customers can help each other, while a central dashboard lets agents monitor posts at a glance. Stay in the loop on a particular thread or forum by subscribing—email or RSS.

Overview of KronoDesk Benefits

Read on to learn about KronoDesk benefits:

A single point of convergence where customers can go for their concerns and issues, KronoDesk provides that and more. KronoDesk is filled with features and functions that will help them find the solution to their questions and resolutions to their problems. For businesses, KronoDesk is a one-stop hub that allows them to interact and engage with their customers and provide them with topnotch customer service.

 

Overview of KronoDesk Features

  • User-friendly web-based help desk ticket submission
  • Automated email notifications when tickets updated
  • Ticket tracking and history
  • Self support channels for end users who want to fix issues on their own
  • Customizable fields, status, priorities and workflows
  • Integrated dashboard for easy monitoring and management
  • Email and RSS subscription to threads, forums, and online communities
  • Knowledgebase with entries searchable via category and keyword
  • Integrated Screenshot capture tool

KronoDesk Position In Our Categories

Position of KronoDesk in our main categories:

100

KronoDesk is one of the top 100 Help Desk Softwareproducts

100

KronoDesk is one of the 100
Help Desk Software products


KronoDesk is also listed in the following subcategories:

Category:Position:Category:Position:
Industry-Specific Help Desk Software#15
Category:Position:
Industry-Specific Help Desk Software#15

Companies have unique needs and requirements and no software platform can be just right in such a scenario. It is pointless to try to find an ideal off-the-shelf software app that fulfills all your business requirements. The smart thing to do would be to adapt the solution for your special needs, worker skill levels, budget, and other factors. For these reasons, do not rush and invest in well-publicized trendy systems. Though these may be widely used, they may not be the perfect fit for your specific wants. Do your homework, check out each short-listed system in detail, read a few KronoDesk reviews, contact the seller for explanations, and finally choose the product that presents what you want.

How Much Does KronoDesk Cost?

KronoDesk Pricing Plans:
Free trial
Free
Free
Single
$19.99 / month
3-User
$69.99 /month
5-User
$99.99/ month
10-User
$159.99 / month
20-User
$199.99 / month
50-User
$399.99/ month
100-User
$599.99 / month

Here is the KronoDesk cost information:

KronoDesk offers 8 pricing plans, details are described below.

Free. This 30-day, 3-agent trial version lets you feel and experience the benefits of KronoDesk.

Single. 1 agent, unlimited customers, unlimited tickets. Available at $19.99 / month

3-User. 3 agents, unlimited customers, unlimited tickets Available at $69.99 /month

5-User. 5 agents, unlimited customers, unlimited tickets Available at $99.99/ month

10-User .10 agents, unlimited customers, unlimited tickets. Available at $159.99 / month

20-User. 20 agents, unlimited customers, unlimited tickets. Available at $199.99 / month

50-User. 50 agents, unlimited customers, unlimited tickets. Available at $399.99/ month

100-User.100 agents, unlimited customers, unlimited tickets. Available at $599.99 / month

 

User Satisfaction

We realize that when you make a decision to buy Help Desk Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and KronoDesk reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with KronoDesk. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

0

NEGATIVE SOCIAL MENTIONS

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Technical details

Devices Supported
  • Windows
Language Support
  • English
Pricing Model
  • Monthly payment
  • One-time payment
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE

What are KronoDesk pricing details?

KronoDesk Pricing Plans:
Free trial
Free
Free
Single
$19.99 / month
3-User
$69.99 /month
5-User
$99.99/ month
10-User
$159.99 / month
20-User
$199.99 / month
50-User
$399.99/ month
100-User
$599.99 / month

Here is the KronoDesk cost information:

KronoDesk offers 8 pricing plans, details are described below.

Free. This 30-day, 3-agent trial version lets you feel and experience the benefits of KronoDesk.

Single. 1 agent, unlimited customers, unlimited tickets. Available at $19.99 / month

3-User. 3 agents, unlimited customers, unlimited tickets Available at $69.99 /month

5-User. 5 agents, unlimited customers, unlimited tickets Available at $99.99/ month

10-User .10 agents, unlimited customers, unlimited tickets. Available at $159.99 / month

20-User. 20 agents, unlimited customers, unlimited tickets. Available at $199.99 / month

50-User. 50 agents, unlimited customers, unlimited tickets. Available at $399.99/ month

100-User.100 agents, unlimited customers, unlimited tickets. Available at $599.99 / month

 

What integrations are available for KronoDesk?

  • Spira Team
  • Email integration
  • MS Office 2010/2013 (Prerequisite: Microsoft VSTO 10.0 – x86 | x64)

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