Price

$19.99

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KronoDesk REVIEW

Help Desk Software

No user reviews
USER SATISFACTION 100%
OUR SCORE 6.5

What is KronoDesk?

KronoDesk is a comprehensive customer support system that consist of help desk ticketing, customer support forums and an online knowledge base all found in one, user-friendly and very navigable user interface.

KronoDesk boasts of features that include a powerful and flexible help desk ticketing system, which can be customized to suit your business needs and personal preferences. Both agents and customers will find it easy to use.

Overview of KronoDesk Benefits

Read on to learn about KronoDesk benefits:

A single point of convergence where customers can go for their concerns and issues, KronoDesk provides that and more. KronoDesk is filled with features and functions that will help them find the solution to their questions and resolutions to their problems. For businesses, KronoDesk is a one-stop hub that allows them to interact and engage with their customers and provide them with topnotch customer service.

 

Overview of KronoDesk Features

  • User-friendly web-based help desk ticket submission
  • Automated email notifications when tickets updated
  • Ticket tracking and history
  • Self support channels for end users who want to fix issues on their own
  • Customizable fields, status, priorities and workflows
  • Integrated dashboard for easy monitoring and management
  • Email and RSS subscription to threads, forums, and online communities
  • Knowledgebase with entries searchable via category and keyword
  • Integrated Screenshot capture tool

KronoDesk Position In Our Categories

Position of KronoDesk in our main categories:

100

KronoDesk is one of the top 100 Help Desk Software products

100

KronoDesk is one of the 100
Help Desk Software products


KronoDesk is also listed in the following subcategories:

Category:Position:Category:Position:
Industry-Specific Help Desk Software#14
Category:Position:
Industry-Specific Help Desk Software#14

Every enterprise has different needs and requires an application that can be personalized for their size, type of staff members and clients, and the specific industry they are in. For these reasons, no platform can provide perfect features out-of-the-box. When you search a software system, first be sure what you need it for. Read some KronoDesk reviews and ask yourself do you desire basic tools or do you need advanced features? Are there any industry-specific tools that you are looking for? Find the answers to these queries to help your search. There are multiple elements that you need to consider and these include your budget, particular business needs, your organization size, integration requirements etc. Take your time, use a few free trials, and finally choose the platform that offers all that you need to boost your organization competence and productivity.

How Much Does KronoDesk Cost?

KronoDesk Pricing Plans:

Here is the KronoDesk cost information:

KronoDesk offers 8 pricing plans, details are described below.

Free. This 30-day, 3-agent trial version lets you feel and experience the benefits of KronoDesk.

Single. 1 agent, unlimited customers, unlimited tickets. Available at $19.99 / month

3-User. 3 agents, unlimited customers, unlimited tickets Available at $69.99 /month

5-User. 5 agents, unlimited customers, unlimited tickets Available at $99.99/ month

10-User .10 agents, unlimited customers, unlimited tickets. Available at $159.99 / month

20-User. 20 agents, unlimited customers, unlimited tickets. Available at $199.99 / month

50-User. 50 agents, unlimited customers, unlimited tickets. Available at $399.99/ month

100-User.100 agents, unlimited customers, unlimited tickets. Available at $599.99 / month

 

User Satisfaction

We realize that when you make a decision to buy Help Desk Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and KronoDesk reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with KronoDesk. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

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NEGATIVE SOCIAL MENTIONS

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Technical details

Devices Supported
  • Windows
Language Support
  • English
  • China
  • Germany
  • India
  • Japan
Pricing Model
  • Monthly payment
  • One-time payment
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE

What are KronoDesk pricing details?

KronoDesk Pricing Plans:

Here is the KronoDesk cost information:

KronoDesk offers 8 pricing plans, details are described below.

Free. This 30-day, 3-agent trial version lets you feel and experience the benefits of KronoDesk.

Single. 1 agent, unlimited customers, unlimited tickets. Available at $19.99 / month

3-User. 3 agents, unlimited customers, unlimited tickets Available at $69.99 /month

5-User. 5 agents, unlimited customers, unlimited tickets Available at $99.99/ month

10-User .10 agents, unlimited customers, unlimited tickets. Available at $159.99 / month

20-User. 20 agents, unlimited customers, unlimited tickets. Available at $199.99 / month

50-User. 50 agents, unlimited customers, unlimited tickets. Available at $399.99/ month

100-User.100 agents, unlimited customers, unlimited tickets. Available at $599.99 / month

 

What integrations are available for KronoDesk?

  • KronoDesk Email Integration Service
  • Other in-house downloads and integrations

 

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