MyFeelBack Review
What is MyFeelBack?
MyFeelBack is a SaaS platform for capturing feedback from customers through ultra-targeted surveys. It is touted as the smart way to collect high-quality insights from customers in order to understand their preferences, needs and concerns, and in the process identify areas for improvement. Ultimately, this will result in better business decision-making, enhanced customer engagement, and providing a positive bottom line.
Learning from your customers is an indispensable business approach. A whole industry category of customer relations was built around the need to know customer preferences and behavior. What better way to be knowledgeable about customers’ wants and buying decisions than to ask them directly – from concerns and issues to tastes and trends. This may sound like a simple task, but it takes a whole lot more than asking a simple question. You can elicit a proper response and extract quality information with MyFeelBack.
Show MoreOverview of MyFeelBack Benefits
The advantage of asking your customers, users or visitors with ultra-targeted queries is that you get high-value feedback which is a rich, first-hand resource for insights. MyFeelBack provides you tools to create smart surveys designed to obtain high response rates and characteristic data. With quality queries you get quality answers.
MyFeelBack’s functionalities are designed to process and analyze data based on customers’ survey answers to come up with solid indicators – the why, what and how – of customers’ purchasing (or non-buying) decisions. These additional insights of your customer tendencies can help you identify areas that need improving, and guide your business decisions – things that will impact on your revenues.
The platform’s integration with leading CRM applications gives you the ability to obtain existing information from these CRMs (such as customer details and profiles) and add them with contextual and behavioral data to produce specific, personalized questionnaires tailor-fit for the individual customer. MyFeelBack assures you of continuous, updated data – a virtual all-around view of each of your customers.
Other benefits you can derive from MyFeelBack’s numerous features include being able to quickly build smart surveys from an intuitive editor that can be customized for any device; get data you need from multiple sources (email, SMS, your website, checkouts); gather only missing data from your CRM; and manage customer experience with a host of tools like live dashboards, real-time reports and custom indicators, to name some.
Show MoreOverview of MyFeelBack Features
- Smart Surveys
- Survey Management
- Survey Builder
- Custom Design
- CRM Integration
- Email Integration
- Contacts Auto-Synching
- Contact Lists Management
- Multi-Channel Survey Deployment
- Multi-Channel Data Sources
- Language Detection
- Real-Time Data
- Real-Time Statistics Analysis
- Live Dashboards
- Custom Indicators
- Custom Datamarts
- Net Promoter Score
- 360 Degree Feedback
- Feedback Collection
- Complaint Monitoring
- Template Library
MyFeelBack Position In Our Categories
Since businesses have their own business wants, it is only wise they avoid picking an all-in-one, “perfect” software product. Nevertheless, it would be difficult to pinpoint such a software product even among widely used software systems. The sensible thing to do can be to tabulate the varied critical functions which need deliberation such as crucial features, plans, technical skill capability of staff, organizational size, etc. Next, you should perform the product research through and through. Have a look at some of these MyFeelBack evaluations and explore each of the software systems in your shortlist in detail. Such detailed research ensure you stay away from unfit apps and pay for the system that includes all the tools your business requires.
Position of MyFeelBack in our main categories:
TOP
200
MyFeelBack is one of the top 200 CRM Software products
TOP
50
MyFeelBack is one of the 50 Customer Experience Management Software products
Since each enterprise has unique business needs, it is advisable for them to abstain from looking for a one-size-fits-all perfect software application. Needless to say, it would be useless to try to find such a system even among market-leading software platforms. The smart thing to do would be to list the various vital elements that require consideration such as key features, budget, skill levels of staff members, company size etc. Then, you should do your homework thoroughly. Read some MyFeelBack Customer Experience Management Software reviews and look into each of the other apps in your shortlist in detail. Such in-depth groundwork can make sure you weed out ill-fitting platforms and zero in on the app that provides all the elements you require for business success.
How Much Does MyFeelBack Cost?
MyFeelBack Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are MyFeelBack pricing details?
MyFeelBack Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
MyFeelBack offers “the right pricing for the right features.” Its Enterprise plan includes all of the application’s essential components and capabilities. You can contact the vendor to get an enterprise pricing quote or visit their website for a Free Demo.
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We are aware that when you decide to buy a Customer Experience Management Software it’s important not only to find out how experts rank it in their reviews, but also to find out whether the actual users and businesses that bought it are indeed content with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and MyFeelBack reviews across a wide array of social media sites. The data is then featured in a simple to understand form showing how many people had positive and negative experience with MyFeelBack. With that information at hand you should be equipped to make an informed purchasing decision that you won’t regret.
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Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
- On Premise
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for MyFeelBack?
MyFeelBack integrates with the following business systems and applications:
- Salesforce
- Microsoft Dynamics CRM
- HubSpot
- Zendesk
- Adobe Campaign
- Sugar CRM
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