MyFeelBack Review
What is MyFeelBack?
MyFeelBack is a SaaS platform for capturing feedback from customers through ultra-targeted surveys. It is touted as the smart way to collect high-quality insights from customers in order to understand their preferences, needs and concerns, and in the process identify areas for improvement. Ultimately, this will result in better business decision-making, enhanced customer engagement, and providing a positive bottom line.
Learning from your customers is an indispensable business approach. A whole industry category of customer relations was built around the need to know customer preferences and behavior. What better way to be knowledgeable about customers’ wants and buying decisions than to ask them directly – from concerns and issues to tastes and trends. This may sound like a simple task, but it takes a whole lot more than asking a simple question. You can elicit a proper response and extract quality information with MyFeelBack.
Show MoreOverview of MyFeelBack Benefits
The advantage of asking your customers, users or visitors with ultra-targeted queries is that you get high-value feedback which is a rich, first-hand resource for insights. MyFeelBack provides you tools to create smart surveys designed to obtain high response rates and characteristic data. With quality queries you get quality answers.
MyFeelBack’s functionalities are designed to process and analyze data based on customers’ survey answers to come up with solid indicators – the why, what and how – of customers’ purchasing (or non-buying) decisions. These additional insights of your customer tendencies can help you identify areas that need improving, and guide your business decisions – things that will impact on your revenues.
The platform’s integration with leading CRM applications gives you the ability to obtain existing information from these CRMs (such as customer details and profiles) and add them with contextual and behavioral data to produce specific, personalized questionnaires tailor-fit for the individual customer. MyFeelBack assures you of continuous, updated data – a virtual all-around view of each of your customers.
Other benefits you can derive from MyFeelBack’s numerous features include being able to quickly build smart surveys from an intuitive editor that can be customized for any device; get data you need from multiple sources (email, SMS, your website, checkouts); gather only missing data from your CRM; and manage customer experience with a host of tools like live dashboards, real-time reports and custom indicators, to name some.
Show MoreOverview of MyFeelBack Features
- Smart Surveys
- Survey Management
- Survey Builder
- Custom Design
- CRM Integration
- Email Integration
- Contacts Auto-Synching
- Contact Lists Management
- Multi-Channel Survey Deployment
- Multi-Channel Data Sources
- Language Detection
- Real-Time Data
- Real-Time Statistics Analysis
- Live Dashboards
- Custom Indicators
- Custom Datamarts
- Net Promoter Score
- 360 Degree Feedback
- Feedback Collection
- Complaint Monitoring
- Template Library
MyFeelBack Position In Our Categories
Because businesses have distinct business requirements, it is prudent they avoid paying for a one-size-fits-all, ideal solution. Be that as it may, it is difficult to come across such a software solution even among sought-after software products. The right thing to undertake can be to write down the several critical factors that necessitate scrutiny including major features, costing, technical skill capability of staff members, business size, etc. Then, you should conduct your product research comprehensively. Read some of these MyFeelBack evaluations and check out each of the software products in your list more closely. Such all-encompassing product research ascertain you steer clear of unsuitable apps and pay for the system which has all the tools your business requires.
Position of MyFeelBack in our main categories:
TOP
200
MyFeelBack is one of the top 200 CRM Software products
TOP
50
MyFeelBack is one of the 50 Customer Experience Management Software products
Each enterprise has its own characteristics, and may need a specific Customer Experience Management Software solution that will be adjusted to their business size, type of clients and staff and even particular niche they deal with. You should not count on getting a perfect solution that will be suitable for every business no matter what their background is. It may be a good idea to read a few MyFeelBack Customer Experience Management Software reviews first and even then you should remember what the service is intended to do for your business and your employees. Do you require an easy and straightforward app with only basic functions? Will you really make use of the advanced tools needed by pros and big enterprises? Are there any particular tools that are especially useful for the industry you operate in? If you ask yourself these questions it is going to be much easier to find a trustworthy service that will match your budget.
How Much Does MyFeelBack Cost?
MyFeelBack Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are MyFeelBack pricing details?
MyFeelBack Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
MyFeelBack offers “the right pricing for the right features.” Its Enterprise plan includes all of the application’s essential components and capabilities. You can contact the vendor to get an enterprise pricing quote or visit their website for a Free Demo.
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We know that when you make a decision to buy a Customer Experience Management Software it’s crucial not only to learn how professionals rank it in their reviews, but also to discover if the real users and enterprises that purchased this software are genuinely happy with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and MyFeelBack reviews across a broad array of social media sites. The information is then displayed in a simple to understand form revealing how many customers had positive and negative experience with MyFeelBack. With that information available you should be prepared to make an informed buying decision that you won’t regret.
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Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
- On Premise
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for MyFeelBack?
MyFeelBack integrates with the following business systems and applications:
- Salesforce
- Microsoft Dynamics CRM
- HubSpot
- Zendesk
- Adobe Campaign
- Sugar CRM
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