Pindrop Review
What is Pindrop?
Pindrop is a multifactor antifraud and call center authentication platform designed to institute security, trust, and identity on voice interactions. The software utilizes proprietary technologies to analyze every aspect of your calls including metadata, voice, and audio. It provides essential features such as Pindrop network, Voice printing, and phone printing. The program addresses the critical business requirements including; coverage, low friction, speed, multifactor, and accuracy to stop all potential attacks.
Pindrop helps your call center to deliver direct, fast, and highly operative customer experiences by distinguishing between fraudsters and legitimate customers. This is an ideal software for finance & banking, healthcare, insurance, retail, telco, government, and travel industries. Pindrop safeguards your brand reputation, lowers fraud costs, and reduces the operating costs.
Show MoreOverview of Pindrop Benefits
At the heart of Pindrop’s operative success is a robust set of features. One of its notable functionality is the patented Phoneprinting technology. This feature is the backbone to the platforms authentication and anti-fraud solutions. It helps call centers to analyze at least 1300 call audio aspects to detect malicious behaviors and identify legitimate callers. The functionality makes it easy to establish high definition fraud profile and reveal device type and true geolocation. It performs beyond the legacy security clarifications to provide a universal coverage irrespective of the call attempts and device type.
Another notable feature is the Pindrop voiceprinting. This feature utilizes unique biometric technology to generate the features of the caller’s voice. It analyzes the speech to create a profile of fraudster voice making it easier to recognize them on future calls. Besides, the voiceprinting feature minimizes the sensitivity to the background noise for easier identification of fraudsters who hide behind the loud noise.
Moreover, the software provides a well-crafted Pindrop network which delivers profound intelligence for each call. The feature analyzes all calls encountered on the platform to deliver insightful front end historical, behavioral, and metadata call intelligence. Besides, it provides prompt preliminary call assessment based on consortium intelligence from more than 440 million calls annually. This makes it easy to separate the legitimate activity from the fraudulent ones.
Show MoreOverview of Pindrop Features
- PhonePrinting
- Voice Biometrics
- PinDrop Network
- Prompt preliminary call assessment
- Multifactor antifraud solution
Pindrop Position In Our Categories
Knowing that businesses have distinctive business-related wants, it is only rational that they steer clear of picking a one-size-fits-all, ideal business program. Nevertheless, it would be difficult to pinpoint such a software product even among popular software systems. The better step to do can be to write the several important aspects that call for a investigation like important features, price terms, technical skill ability of the employees, company size, etc. After which, you must perform the product research exhaustively. Read some of these Pindrop analyses and look over each of the software programs in your shortlist in detail. Such well-rounded research makes sure you drop poorly fit software products and choose the system that meets all the features your business requires in growing the business.
Position of Pindrop in our main categories:
TOP
200
Pindrop is one of the top 200 Customer Support Software products
Since each organization has unique business wants, it is advisable for them to abstain from seeking a one-size-fits-all ideal software application. Needless to say, it would be pointless to try to find such an app even among widely used software solutions. The intelligent thing to do would be to jot down the various vital factors that need consideration such as key features, finances, skill levels of staff members, company size etc. Then, you should do your groundwork thoroughly. Read some Pindrop Call Center Software reviews and look into each of the other apps in your shortlist in detail. Such exhaustive homework can ensure you weed out ill-fitting systems and zero in on the system that offers all the elements you require for business success.
How Much Does Pindrop Cost?
Pindrop Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are Pindrop pricing details?
Pindrop Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Pindrop’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
User Satisfaction
Positive Social Media Mentions
154
Negative Social Media Mentions
6
We know that when you make a decision to purchase a Call Center Software it’s crucial not only to find out how experts evaluate it in their reviews, but also to find out whether the real users and enterprises that bought this software are actually content with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Pindrop reviews across a vast array of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Pindrop. With that information at your disposal you will be equipped to make an informed purchasing decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Pindrop?
No information available.
Pindrop
is waiting for
your first review.
Write your own review of this product
ADD A REVIEWMore reviews from 0 actual users:
Join a community of 7,369 SaaS experts
Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.
Sign in with LinkedIn
Why we require LinkedIn?
- Show the community that you're an actual user.
- We will only show your name and profile image in your review.
- You can still post your review anonymously.
OR
Sign in with company emailSign in with company email
Popular Pindrop Alternatives
Top Competitors To Pindrop By Price
Product name:
Price:
Trending Call Center Software Reviews
Pindrop Comparisons
Product name:
Page last modified
Did you find this review useful?
Yes
No
Thank you for your feedback
How can we make this page better?
Unsure about this software?
FIND ALTERNATIVES
Why is FinancesOnline free?