Preact Review
What is Preact?
Preact is a system that learns how your clients actually behave to make your entire staff better at selling, supporting, as well as renewing accounts.
It is a cloud-based, customer success platform that helps subscription companies maximize customer lifetime value by minimizing churn and increasing upgrades. The tool generates health and activity metrics for users and accounts by looking at detailed and comprehensive individual session-level usage as well as other signals. It taps behavioral science, big data analytics, and machine learning to help you identify clients who are most likely to churn or upgrade. The system allows your team to manage their daily workflow in an efficient and effective manner.
Show MoreOverview of Preact Benefits
Preact is one of the leading automatic customer success platforms available in the market that helps software companies maximize their profits by reducing churn and increasing upsells.
Preact’s data science makes it quick for companies to decode customer behavior, helping you to reduce churn and increase revenue with precision.
At a glance, the tool provides the overall picture of customer health. Your staff can take the ideal action with the right customer at the right moment to avoid customer churn. With this tool, you take the guesswork out of your company’s customer engagement.
Powered by machine and big data learning, Preact automatically crunches customer behavior data to enable smarter, timely, data-driven customer success.
Preact gives your business the best proactive customer retention strategy by giving you actionable insights. Preact workflows bring your company predictions to life.
It works seamlessly with the applications and cloud-based services you are using such as Salesforce, Desk.com, Marketo, Zendesk, among others to collect, analyze, as well as take action on customer data.
Show MoreOverview of Preact Features
- Churn signal discovery
- Customer activity scores
- Automated alerts
- Marketing campaigns
- Proactive churn prevention
- Team and portfolio analysis
- Event-based triggered actions
- Individual user predictions
- Visual charts
- Machine learning algorithms
- Customer health scores
- Drill down into metrics
- Task creation
- Live activity stream
- Product usage analysis
- Metric alerts
- Customer success workflows
- Net promoter score
- Integrations with Salesforce, Zendesk, Desk.com and more
- Predict customer health
- Powerful data science
- Product usage analysis
- Fast deployment
Preact Position In Our Categories
Since companies have unique business-related needs, it is only prudent that they avoid deciding on an all-encompassing, ”best” software system. At any rate, it would be almost impossible to find such application even among recognizable software systems. The rational thing to do can be to spell out the numerous important functions that require deliberation such as key features, plans, skill levels of staff members, company size, etc. Next, you should double down on your product research fully. Read some of these Preact evaluations and look into the other software programs in your list in detail. Such detailed product investigation ensure you stay away from mismatched software solutions and choose the one which offers all the features your business requires.
Position of Preact in our main categories:
TOP
500
Preact is one of the top 500 Business Intelligence Software products
TOP
500
Preact is one of the 500 CRM Software products
It's essential to note that virtually no service in the CRM Software category is going to be an ideal solution that can fulfill all the requirements of different company types, sizes and industries. It may be a good idea to read a few Preact CRM Software reviews first as some software can excel only in a really small set of applications or be prepared with a really specific industry in mind. Others may work with a goal of being easy and intuitive and consequently lack advanced elements welcomed by more experienced users. You can also find solutions that support a broad group of customers and give you a powerful feature set, however that frequently comes at a higher price of such a solution. Make sure you're aware of your needs so that you select a software that provides all the functionalities you look for.
How Much Does Preact Cost?
Preact Pricing Plans:
Free Trial
What are Preact pricing details?
Preact Pricing Plans:
Free Trial
Pricing available by quote only. Contact the company directly for pricing details.
User Satisfaction
Positive Social Media Mentions
64
Negative Social Media Mentions
4
We know that when you make a decision to get a CRM Software it’s important not only to learn how experts score it in their reviews, but also to discover if the actual people and companies that use it are genuinely satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Preact reviews across a vast range of social media sites. The information is then presented in an easy to digest form indicating how many clients had positive and negative experience with Preact. With that information available you will be equipped to make an informed purchasing choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Preact?
Preact integrates with the following business systems and applications:
- Zendesk
- Responsys
- Act-On
- Salesforce
- MailChimp
- Eloqua
- HubSpot
- Marketo
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