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Preact Review

Preact
Our score: 8.0 User satisfaction: 94%

What is Preact?

Preact is a system that learns how your clients actually behave to make your entire staff better at selling, supporting, as well as renewing accounts.

It is a cloud-based, customer success platform that helps subscription companies maximize customer lifetime value by minimizing churn and increasing upgrades. The tool generates health and activity metrics for users and accounts by looking at detailed and comprehensive individual session-level usage as well as other signals. It taps behavioral science, big data analytics, and machine learning to help you identify clients who are most likely to churn or upgrade. The system allows your team to manage their daily workflow in an efficient and effective manner.

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Overview of Preact Benefits

Preact is one of the leading automatic customer success platforms available in the market that helps software companies maximize their profits by reducing churn and increasing upsells.

Preact’s data science makes it quick for companies to decode customer behavior, helping you to reduce churn and increase revenue with precision.

At a glance, the tool provides the overall picture of customer health. Your staff can take the ideal action with the right customer at the right moment to avoid customer churn. With this tool, you take the guesswork out of your company’s customer engagement.

Powered by machine and big data learning, Preact automatically crunches customer behavior data to enable smarter, timely, data-driven customer success.

Preact gives your business the best proactive customer retention strategy by giving you actionable insights. Preact workflows bring your company predictions to life.

It works seamlessly with the applications and cloud-based services you are using such as Salesforce, Desk.com, Marketo, Zendesk, among others to collect, analyze, as well as take action on customer data.

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Overview of Preact Features

  • Churn signal discovery
  • Customer activity scores
  • Automated alerts
  • Marketing campaigns
  • Proactive churn prevention
  • Team and portfolio analysis
  • Event-based triggered actions
  • Individual user predictions
  • Visual charts
  • Machine learning algorithms
  • Customer health scores
  • Drill down into metrics
  • Task creation
  • Live activity stream
  • Product usage analysis
  • Metric alerts
  • Customer success workflows
  • Net promoter score
  • Integrations with Salesforce, Zendesk, Desk.com and more
  • Predict customer health
  • Powerful data science
  • Product usage analysis
  • Fast deployment

Preact Position In Our Categories

Because businesses have distinct business-related wants, it is sensible they abstain from settling on a one-size-fits-all, ideal system. Just the same, it is futile to try to stumble on such a software system even among well-known software systems. The efficient step to undertake would be to write the different significant functions that require analysis such as major features, plans, technical skill competence of staff members, company size, etc. After which, you must do the product research systematically. Go over some of these Preact reviews and check out each of the software solutions in your shortlist more closely. Such well-rounded research can make sure you weed out poorly fit apps and choose the system which includes all the function your business requires to be successful.

Position of Preact in our main categories:

TOP 500

Preact is one of the top 500 Business Intelligence Software products

TOP 500

Preact is one of the 500 CRM Software products

There are popular and widely used solutions in each software group. But are they necessarily the best fit for your organization’s unique requirements? A market-leading software product may have thousands of subscribers, but does it present what you need? For this reason, do not blindly invest in popular systems. Read at least a few Preact CRM Software reviews and think about the aspects that you wish to have in the software such as the price, main functionality, available integrations etc. Then, shortlist a few apps that fit your needs. Check out the free trials of these platforms, read online reviews, get information from the maker, and do your research thoroughly. This in-depth homework is sure to aid you choose the best software solution for your firm’s unique requirements.

How Much Does Preact Cost?

Preact Pricing Plans:

Free Trial

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What are Preact pricing details?

Preact Pricing Plans:

Free Trial

Pricing available by quote only. Contact the company directly for pricing details.

User Satisfaction

Positive Social Media Mentions 64
Negative Social Media Mentions 4

We are aware that when you make a decision to get a CRM Software it’s vital not only to find out how professionals rank it in their reviews, but also to check whether the real users and enterprises that purchased it are actually content with the product. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Preact reviews across a wide range of social media sites. The information is then featured in a simple to understand form indicating how many customers had positive and negative experience with Preact. With that information at your disposal you will be equipped to make an informed buying choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Preact?

Preact integrates with the following business systems and applications:

  • Zendesk
  • Responsys
  • Act-On
  • Salesforce
  • MailChimp
  • Eloqua
  • HubSpot
  • Marketo
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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