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Remedyforce Review
What is Remedyforce?
Remedyforce is a cloud-based IT service management tool that is designed to deliver fast IT and business service management to its users. With Remedyforce, businesses are able to provide innovative digital services that can speed up company performance and dramatically improve customer satisfaction. Using industry-leading ITSM features and best practices on top of very robust cloud functionalities, Remedyforce liberates IT and business units from cumbersome work and helps them give top class service support at lesser costs. Remedyforce offers a modern, personalized experience that gives users the empowerment they need and drives business growth to higher levels.
Show MoreOverview of Remedyforce Benefits
Here are some of the benefits that come with the Remedyforce platform:
- Intuitive administration and configuration helps users to focus on growing business value.
- Smooth upgrades help businesses receive the most value from their Remedyforce investment.
- Self-service features can be personalized, giving users the fast and immediate access to service offerings.
- Manual labor is greatly reduced and service delivery is streamlined thanks to automation and integration.
- Management makes more intelligent, informed decisions based on real time dashboards and analytics.
Overview of Remedyforce Features
- Incident & Problem Management
- Change Management
- CMDB & Configuration Management
- Asset Management
- Client Management
- Release Management
- Chat
- Multi-Channel Self-Service
- Service Catalog
- Mobile Apps for IT & the Business
- Service Level Management
- Dashboards & Analytics
- Reporting
- Social Collaboration with Chatter
- ITIL Best Practices and Smart Practices
- Knowledge Management
- Surveys
How Much Does Remedyforce Cost?
Remedyforce Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are Remedyforce pricing details?
Remedyforce Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Pricing is available on a quote basis. Contact Remedyforce directly for more pricing information.
User Satisfaction
Positive Social Media Mentions
5
Negative Social Media Mentions
1
We know that when you make a decision to buy a Help Desk Software it’s important not only to learn how professionals evaluate it in their reviews, but also to check if the actual users and businesses that bought this software are indeed satisfied with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Remedyforce reviews across a vast array of social media sites. The information is then displayed in a simple to digest way revealing how many customers had positive and negative experience with Remedyforce. With that information at your disposal you will be prepared to make an informed buying decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Remedyforce?
- Bomgar
- BMC Client Management
- Salesforce
- Single Sign-On
- RightAnswers
- Workday
- Shopify
- Infravision
- Chatter
- Column
- ScriptRock
- ServiceNow
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