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Toonimo Review

Toonimo
Our score: 8.5 User satisfaction: 90%

What is Toonimo?

Toonimo is a SaaS digital walkthrough software that allows you to overlay a human voice and graphical annotations on your web pages to guide or orient web visitors. It aims to “humanize” the web user experience, especially when shopping for complicated products or viewing data that requires explaining.

The software is ideal for sales, marketing, and support. It can help assist online sellers to increase sales and conversions by guiding shoppers through the store. Likewise, it can help vendors to provide assistance while reducing helpdesk costs, or drive training and onboarding in their websites. Toonimo has custom plans for both small businesses and large enterprises.

Key features include an advanced rule-based targeting to trigger specific user data or behavior and a WYSIWYG editor for personalized user guides. The software also have A/B testing capabilities to measure script guides in real time using key data points, such as, engagement, event tracking, and online sales or ROI. Toonimo also features customizable 3D animation characters for added visual engagement during the web walkthrough.

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Overview of Toonimo Benefits

Sales

  • Increase sales and conversion by welcoming your shoppers and guide them through product catalogs, product pages, and shopping cart
  • Explain your product or service using the language that is understandable to your customers
  • Provide swift answers to FAQs using natural voice and rich media
  • Deliver personalized promos, special offers, and coupon codes to users on target pages

Marketing

  • Focus the attention of your web visitors to your value propositions and key messages
  • Deliver personalized solution to your users based on their browsing pattern, personal and on-page parameters
  • Improve your ROI by increasing form fill rate, order size, and reducing shopping cart abandonment rate

Support

  • Proactively provide assistance to FAQs based on page and context
  • Reduce workload of your helpdesk team by redirecting FAQs to the Toonimo overlay
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Overview of Toonimo Features

  • WYSIWYG editor
  • Real voice recording
  • Custom-built messaging
  • Behavior based triggers
  • Fully adaptive to mobile
  • Seamless integration
  • A/B testing for different scripts
  • Analytics dashboard
  • Custom graphic elements
  • 3D animated characters

Toonimo Position In Our Categories

Because businesses have distinct business wants, it is practical they avoid settling on a one-size-fits-all, ideal software solution. At any rate, it would be difficult to try to come across such an app even among widely used software solutions. The practicable step to undertake can be to spell out the several vital aspects which necessitate research including important features, price plans, skill aptitude of staff, business size, etc. Next, you should do the research to a full extent. Go over some Toonimo analyses and scrutinize the other software programs in your shortlist in detail. Such detailed research can make sure you avoid poorly fit applications and buy the system which delivers all the aspects your business requires.

Position of Toonimo in our main categories:

TOP 100

Toonimo is one of the top 100 Customer Support Software products

TOP 50

Toonimo is one of the 50 Help Desk Software products

TOP 100

Toonimo is one of the top 100 Learning Management Systems (LMS) products

Every enterprise is different, and may call for a specific Help Desk Software solution that will be adjusted to their business size, type of clients and employees and even individual industry they support. We advise you don't count on getting a perfect services that will work for each company no matter what their background is. It may be a good idea to read a few Toonimo Help Desk Software reviews first and even then you should remember what the service is supposed to do for your company and your employees. Do you require an easy and intuitive service with just elementary functions? Will you actually use the complex functionalities required by experts and big enterprises? Are there any specific tools that are especially useful for the industry you work in? If you ask yourself these questions it is going to be much easier to get a trustworthy app that will fit your budget.

How Much Does Toonimo Cost?

Toonimo Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are Toonimo pricing details?

Toonimo Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Pricing is by quote to customize a plan for your specific needs and volume. Custom plans are either on a per usage rate or unlimited plan for enterprise solutions. Likewise, plans can be on a monthly, quarterly, or annual basis. Full tech support and a dedicated Success Manager for updates, statistics, and general support are also provided. You can easily request a quote for your company here.

User Satisfaction

Positive Social Media Mentions 52
Negative Social Media Mentions 5

We realize that when you choose to get a Help Desk Software it’s crucial not only to learn how professionals rank it in their reviews, but also to discover if the actual users and enterprises that purchased this software are genuinely happy with the service. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Toonimo reviews across a broad array of social media sites. The data is then displayed in a simple to digest way indicating how many people had positive and negative experience with Toonimo. With that information at your disposal you will be prepared to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Toonimo?

  • LivePerson
  • LiveChat
  • Userlike Live Chat
  • Zopim Live Chat
  • Olark Live Chat
  • iridize
  • Google Analytics
  • WalkMe
  • API
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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

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