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Remedyforce REVIEW

Help Desk Software

No user reviews
USER SATISFACTION 83%
OUR SCORE 8.1

What is Remedyforce?

Remedyforce is a cloud-based IT service management tool that is designed to deliver fast IT and business service management to its users. With Remedyforce, businesses are able to provide innovative digital services that can speed up company performance and dramatically improve customer satisfaction. Using industry-leading ITSM features and best practices on top of very robust cloud functionalities, Remedyforce liberates IT and business units from cumbersome work and helps them give top class service support at lesser costs. Remedyforce offers a modern, personalized experience that gives users the empowerment they need and drives business growth to higher levels.

Overview of Remedyforce Benefits

Here are some of the benefits that come with the Remedyforce platform:

  • Intuitive administration and configuration helps users to focus on growing business value.
  • Smooth upgrades help businesses receive the most value from their Remedyforce investment.
  • Self-service features can be personalized, giving users the fast and immediate access to service offerings.
  • Manual labor is greatly reduced and service delivery is streamlined thanks to automation and integration.
  • Management makes more intelligent, informed decisions based on real time dashboards and analytics.

Overview of Remedyforce Features

  • Incident & Problem Management
  • Change Management
  • CMDB & Configuration Management
  • Asset Management
  • Client Management
  • Release Management
  • Chat
  • Multi-Channel Self-Service
  • Service Catalog
  • Mobile Apps for IT & the Business
  • Service Level Management
  • Dashboards & Analytics
  • Reporting
  • Social Collaboration with Chatter
  • ITIL Best Practices and Smart Practices
  • Knowledge Management
  • Surveys

Remedyforce Position In Our Categories

Position of Remedyforce in our main categories:

50

Remedyforce is one of the top 50 Help Desk Software products

50

Remedyforce is one of the 50
Help Desk Software products


Remedyforce is also listed in the following subcategories:

Category:Position:Category:Position:
Service Desk Software#17
Category:Position:
Service Desk Software#17

Each company has different wants and needs an application that can be customized for their size, type of staff members and buyers, and the particular industry they are in. For these reasons, no platform can proffer perfect tools off-the-shelf. When you try to find a software app, first be sure what you need it for. Read some Remedyforce reviews and ask yourself do you desire basic features or do you need complex functionality? Are there any industry-specific functionalities that you are seeking? Find the answers to these queries to help your search. There are multiple aspects that you need to consider and these include your finances, specific business requirements, your company size, integration requirements etc. Take your time, check out a few free trials, and finally select the system that presents all that you require to enhance your company efficiency and productivity.

How Much Does Remedyforce Cost?

Remedyforce Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Pricing is available on a quote basis. Contact Remedyforce directly for more pricing information.

User Satisfaction

We realize that when you make a decision to buy Help Desk Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Remedyforce reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Remedyforce. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

5

NEGATIVE SOCIAL MENTIONS

1

Video

Technical details

Devices Supported
  • Windows
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • TICKETS

What are Remedyforce pricing details?

Remedyforce Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Pricing is available on a quote basis. Contact Remedyforce directly for more pricing information.

What integrations are available for Remedyforce?

  • Bomgar
  • BMC Client Management
  • Salesforce
  • Single Sign-On
  • RightAnswers
  • Workday
  • Shopify
  • Infravision
  • Chatter
  • Column
  • ScriptRock
  • ServiceNow

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