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RepuGen Review

RepuGen
Our score: 8.0 User satisfaction: 95%

What is RepuGen?

RepuGen is an online reputation management software that is aimed towards doctors, designed to help them take care of their reputation in the online world, grow their medical practice, and ensure that their patients are satisfied with their medical service and care. With RepuGen, doctors are able to foster new relationships while nurturing existing ones.

The software is built to not only enhance your reputation online but to also reel in new patients. RepuGen helps you gather feedback from your patients in real-time to help you determine how to further improve their experience as well as empower them to supply positive commentaries on Yelp, HealthGrades, Google, RateMDs, and more.

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Overview of RepuGen Benefits

RepuGen helps doctors take care of their reputation by providing them with a user-friendly yet very powerful healthcare reputation management and patient satisfaction software. This platform allows you to automatically collect patient feedback in real time and maximize positive reviews to boost your practice and grow your patient base.

With RepuGen, you are not only able to gather commentaries from your patients, you also have the tools you need to address your patients’ concerns and issues, effortlessly dissecting their comments and reviews so you can provide them with a better experience.

People are turning to Google to find the best-rated doctor for their medical concerns. RepuGen helps bolster your visibility in Google’s search pages by significantly increasing the number of authentic positive review about you and your practice. This capability helps you get ahead of your competition and attract new patients.

The best reviews are the ones that are written shortly after the experience. RepuGen ensures that you get positive reviews from your patient with its immediate and automated patient outreach. Whether you get good or bad ratings, RepuGen ensures that you are able to turn every comment into a positive note almost immediately.

Satisfied patients are directed instantly to review sites so they can immediately write about their visit to your clinic. With dissatisfied patients, you’ll instantly receive notifications so you can reach out to them, get the reason why they’re not happy with your business, and then perform service recovery.

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Overview of RepuGen Features

  • Negative Review Protection
  • Positive Review Acquisition
  • Patient Service Recovery
  • Patient Sentiment Analysis
  • Immediate Patient Feedback
  • Reporting & Management Tool
  • Stand Out On Search Online
  • Reputation Monitoring

What Problems Will RepuGen Solve?

1. Information about individual patients

Most healthcare institutions and providers find out about their patient satisfaction through a monthly/quarterly survey of overall satisfaction, not specific information for individual patients. These surveys typically do not provide exact reasons for dissatisfaction for taking corrective measures.

2. Handling patient dissatisfaction

Typical patient dissatisfaction with their experience has nothing to do with the provider or the facility. The complaints are typically about the front-desk, insurance or wait time. RepuGen helps get patient satisfaction information instantaneously, thus contact patients and discuss their issue to perform patient recovery if needed, and take corrective measure to make sure it does not happen again.

3. Handling negative feedback on social networks

Another problem for healthcare facilities and providers are their online reputation as reflected by reviews on websites like FB, Google, Yelp, Healthgrades, Vitals etc.; which typically is more negative than it should be. Patients tend to write and vent about their bad experience on review sites but seldom write about their good experience.

RepuGen gives patients with bad experience an avenue to vent on its platform instead of a public platform like Yelp and encourages happy patients to write reviews on a public platform. RepuGen clients have seen significant improvement in review ratings for its clients.

RepuGen Position In Our Categories

Because businesses have particular business-related demands, it is only sensible they abstain from picking a one-size-fits-all, ”best” system. Regardless, it is futile to come across such an app even among sought-after software solutions. The correct thing to undertake should be to spell out the several essential functions which entail examination like crucial features, packages, technical skill levels of staff, organizational size, etc. Thereafter, you should conduct the research fully. Browse through some RepuGen analyses and look over each of the solutions in your shortlist in detail. Such comprehensive research ascertain you stay away from unsuitable applications and buy the system which offers all the aspects your company requires to realize efficiency.

Position of RepuGen in our main categories:

TOP 100

RepuGen is one of the top 100 Customer Experience Management Software products

TOP 50

RepuGen is one of the 50 Reputation Management Software products

If you are interested in RepuGen it could also be a good idea to examine other subcategories of Customer Experience Management Software gathered in our database of SaaS software reviews.

Enterprises have unique wants and requirements and no software platform can be ideal in such a scenario. It is useless to try to find an ideal off-the-shelf software product that meets all your business wants. The smart thing to do would be to modify the system for your special requirements, employee skill levels, finances, and other elements. For these reasons, do not hurry and invest in well-publicized trendy systems. Though these may be widely used, they may not be the ideal fit for your specific requirements. Do your homework, look into each short-listed system in detail, read a few RepuGen Customer Experience Management Software reviews, contact the seller for clarifications, and finally settle for the app that provides what you require.

How Much Does RepuGen Cost?

RepuGen Pricing Plans:

Free Trial

1 Provider

$129/provider/month

2-5 Providers

$99/provider/month

6-9 Providers

$79/provider/month

10+ Providers

By quote

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What are RepuGen pricing details?

RepuGen Pricing Plans:

Free Trial

1 Provider

$129/provider/month

2-5 Providers

$99/provider/month

6-9 Providers

$79/provider/month

10+ Providers

By quote

RepuGen offers several enterprise pricing options, depending on the number of providers you wish to manage. Give the details a look, and select the best plan for your business:

  • 1 Provider – $129/provider/month
  • 2-5 Providers – $99/provider/month
  • 6-9 Providers -$79/provider/month
  • 10+ Providers – By quote

User Satisfaction

Positive Social Media Mentions 18
Negative Social Media Mentions 1

We are aware that when you make a decision to purchase a Customer Experience Management Software it’s vital not only to see how professionals rank it in their reviews, but also to check whether the real users and companies that purchased it are genuinely happy with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and RepuGen reviews across a vast array of social media sites. The data is then featured in a simple to digest format indicating how many people had positive and negative experience with RepuGen. With that information at your disposal you will be prepared to make an informed purchasing choice that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for RepuGen?

RepuGen integrates with any EMR system (Electronic Medical Record).

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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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