RepuGen is an online reputation management software that is aimed towards doctors, designed to help them take care of their reputation in the online world, grow their medical practice, and ensure that their patients are satisfied with their medical service and care. With RepuGen, doctors are able to foster new relationships while nurturing existing ones.
The software is built to not only enhance your reputation online but to also reel in new patients. RepuGen helps you gather feedback from your patients in real-time to help you determine how to further improve their experience as well as empower them to supply positive commentaries on Yelp, HealthGrades, Google, RateMDs, and more.
Show MoreRepuGen helps doctors take care of their reputation by providing them with a user-friendly yet very powerful healthcare reputation management and patient satisfaction software. This platform allows you to automatically collect patient feedback in real time and maximize positive reviews to boost your practice and grow your patient base.
With RepuGen, you are not only able to gather commentaries from your patients, you also have the tools you need to address your patients’ concerns and issues, effortlessly dissecting their comments and reviews so you can provide them with a better experience.
People are turning to Google to find the best-rated doctor for their medical concerns. RepuGen helps bolster your visibility in Google’s search pages by significantly increasing the number of authentic positive review about you and your practice. This capability helps you get ahead of your competition and attract new patients.
The best reviews are the ones that are written shortly after the experience. RepuGen ensures that you get positive reviews from your patient with its immediate and automated patient outreach. Whether you get good or bad ratings, RepuGen ensures that you are able to turn every comment into a positive note almost immediately.
Satisfied patients are directed instantly to review sites so they can immediately write about their visit to your clinic. With dissatisfied patients, you’ll instantly receive notifications so you can reach out to them, get the reason why they’re not happy with your business, and then perform service recovery.
Show More1. Information about individual patients
Most healthcare institutions and providers find out about their patient satisfaction through a monthly/quarterly survey of overall satisfaction, not specific information for individual patients. These surveys typically do not provide exact reasons for dissatisfaction for taking corrective measures.
2. Handling patient dissatisfaction
Typical patient dissatisfaction with their experience has nothing to do with the provider or the facility. The complaints are typically about the front-desk, insurance or wait time. RepuGen helps get patient satisfaction information instantaneously, thus contact patients and discuss their issue to perform patient recovery if needed, and take corrective measure to make sure it does not happen again.
3. Handling negative feedback on social networks
Another problem for healthcare facilities and providers are their online reputation as reflected by reviews on websites like FB, Google, Yelp, Healthgrades, Vitals etc.; which typically is more negative than it should be. Patients tend to write and vent about their bad experience on review sites but seldom write about their good experience.
RepuGen gives patients with bad experience an avenue to vent on its platform instead of a public platform like Yelp and encourages happy patients to write reviews on a public platform. RepuGen clients have seen significant improvement in review ratings for its clients.
Keeping in mind businesses have specific business needs, it is sensible that they avoid selecting an all-encompassing, “perfect” solution. Needless to say, it is almost impossible to find such an app even among sought-after software solutions. The right step to undertake can be to spell out the varied essential aspects which entail analysis including essential features, packages, technical skill aptitude of the employees, business size, etc. After which, you should follow through the research through and through. Browse over some RepuGen evaluations and look over the other software products in your shortlist in detail. Such well-rounded product investigation ensures you avoid unsuitable apps and select the system which provides all the tools your company requires.
Position of RepuGen in our main categories:
RepuGen is one of the top 100 Customer Experience Management Software products
RepuGen is one of the 50 Reputation Management Software products
If you are considering RepuGen it might also be a good idea to check out other subcategories of Customer Experience Management Software listed in our database of B2B software reviews.
There are trendy and widely used systems in each software category. But are they essentially the best fit for your company’s specific wants? A trendy software application may have thousands of users, but does it provide what you require? For this reason, do not blindly shell out for popular systems. Read at least a few RepuGen Customer Experience Management Software reviews and consider the factors that you wish to have in the software such as the cost, main features, available integrations etc. Then, select a few apps that fit your needs. Try out the free trials of these apps, read online opinions, get clarifications from the seller, and do your homework meticulously. This exhaustive research is sure to help you choose the finest software application for your firm’s specific wants.
RepuGen Pricing Plans:
$129/provider/month
$99/provider/month
$79/provider/month
By quote
RepuGen Pricing Plans:
Free Trial
1 Provider
$129/provider/month
2-5 Providers
$99/provider/month
6-9 Providers
$79/provider/month
10+ Providers
By quote
RepuGen offers several enterprise pricing options, depending on the number of providers you wish to manage. Give the details a look, and select the best plan for your business:
We realize that when you choose to buy a Customer Experience Management Software it’s important not only to find out how experts evaluate it in their reviews, but also to check if the real clients and businesses that use it are actually happy with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and RepuGen reviews across a vast array of social media sites. The information is then featured in an easy to digest form showing how many clients had positive and negative experience with RepuGen. With that information at your disposal you will be prepared to make an informed business choice that you won’t regret.
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RepuGen integrates with any EMR system (Electronic Medical Record).
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