RepuGen is an online reputation management software that is aimed towards doctors, designed to help them take care of their reputation in the online world, grow their medical practice, and ensure that their patients are satisfied with their medical service and care. With RepuGen, doctors are able to foster new relationships while nurturing existing ones.
The software is built to not only enhance your reputation online but to also reel in new patients. RepuGen helps you gather feedback from your patients in real-time to help you determine how to further improve their experience as well as empower them to supply positive commentaries on Yelp, HealthGrades, Google, RateMDs, and more.
Show MoreRepuGen helps doctors take care of their reputation by providing them with a user-friendly yet very powerful healthcare reputation management and patient satisfaction software. This platform allows you to automatically collect patient feedback in real time and maximize positive reviews to boost your practice and grow your patient base.
With RepuGen, you are not only able to gather commentaries from your patients, you also have the tools you need to address your patients’ concerns and issues, effortlessly dissecting their comments and reviews so you can provide them with a better experience.
People are turning to Google to find the best-rated doctor for their medical concerns. RepuGen helps bolster your visibility in Google’s search pages by significantly increasing the number of authentic positive review about you and your practice. This capability helps you get ahead of your competition and attract new patients.
The best reviews are the ones that are written shortly after the experience. RepuGen ensures that you get positive reviews from your patient with its immediate and automated patient outreach. Whether you get good or bad ratings, RepuGen ensures that you are able to turn every comment into a positive note almost immediately.
Satisfied patients are directed instantly to review sites so they can immediately write about their visit to your clinic. With dissatisfied patients, you’ll instantly receive notifications so you can reach out to them, get the reason why they’re not happy with your business, and then perform service recovery.
Show More1. Information about individual patients
Most healthcare institutions and providers find out about their patient satisfaction through a monthly/quarterly survey of overall satisfaction, not specific information for individual patients. These surveys typically do not provide exact reasons for dissatisfaction for taking corrective measures.
2. Handling patient dissatisfaction
Typical patient dissatisfaction with their experience has nothing to do with the provider or the facility. The complaints are typically about the front-desk, insurance or wait time. RepuGen helps get patient satisfaction information instantaneously, thus contact patients and discuss their issue to perform patient recovery if needed, and take corrective measure to make sure it does not happen again.
3. Handling negative feedback on social networks
Another problem for healthcare facilities and providers are their online reputation as reflected by reviews on websites like FB, Google, Yelp, Healthgrades, Vitals etc.; which typically is more negative than it should be. Patients tend to write and vent about their bad experience on review sites but seldom write about their good experience.
RepuGen gives patients with bad experience an avenue to vent on its platform instead of a public platform like Yelp and encourages happy patients to write reviews on a public platform. RepuGen clients have seen significant improvement in review ratings for its clients.
Knowing that businesses have distinctive business needs, it is only wise that they avoid buying an all-encompassing, “perfect” system. Be that as it may, it would be hard to try to stumble on such application even among sought-after software solutions. The efficient thing to undertake can be to set down the various chief factors that entail deliberation such as major features, price terms, technical skill aptitude of staff, business size, etc. Thereafter, you should perform your product research to a full extent. Go over some RepuGen analyses and check out the other solutions in your shortlist more closely. Such well-rounded product investigation ensure you weed out unfit software products and select the one that includes all the function your company requires.
Position of RepuGen in our main categories:
RepuGen is one of the top 100 Customer Experience Management Software products
RepuGen is one of the 50 Reputation Management Software products
If you are interested in RepuGen it could also be sensible to examine other subcategories of Customer Experience Management Software collected in our database of B2B software reviews.
Organizations have diverse needs and requirements and no software application can be perfect in such a scenario. It is futile to try to find a perfect off-the-shelf software system that fulfills all your business requirements. The intelligent thing to do would be to adapt the system for your specific needs, employee skill levels, budget, and other aspects. For these reasons, do not hasten and invest in well-publicized popular solutions. Though these may be widely used, they may not be the perfect fit for your unique needs. Do your groundwork, investigate each short-listed system in detail, read a few RepuGen Customer Experience Management Software reviews, speak to the seller for explanations, and finally settle for the application that provides what you require.
RepuGen Pricing Plans:
$129/provider/month
$99/provider/month
$79/provider/month
By quote
RepuGen Pricing Plans:
Free Trial
1 Provider
$129/provider/month
2-5 Providers
$99/provider/month
6-9 Providers
$79/provider/month
10+ Providers
By quote
RepuGen offers several enterprise pricing options, depending on the number of providers you wish to manage. Give the details a look, and select the best plan for your business:
We are aware that when you decide to purchase a Customer Experience Management Software it’s crucial not only to find out how professionals evaluate it in their reviews, but also to discover whether the actual people and companies that bought it are actually satisfied with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and RepuGen reviews across a wide array of social media sites. The information is then presented in a simple to understand form revealing how many customers had positive and negative experience with RepuGen. With that information available you should be prepared to make an informed buying choice that you won’t regret.
Devices Supported
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Customer Types
RepuGen integrates with any EMR system (Electronic Medical Record).
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