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ReviewTrackers Review
What is ReviewTrackers?
ReviewTrackers is an online review management platform that gathers and centralizes online reviews for multiple-location businesses. It is an ideal solution for any business with multiple locations that are looking for a reliable and effective way to manage reviews published in popular review sites such as Yelp, Google, Facebook, Opentable, Foursquare and 50 other websites that are readily available for customer access and distribution.
The system allows users to gather the most positive reviews from their happiest customers. From this mountain of information, you can then attain insights on how to improve your products and services. You can do all these from a unified, easy-to-use dashboard. The software empowers clients by enabling them to effectively gather and share positive reviews online, work on their business reputation, and comprehend their consumers in ways that make a positive impact on their bottom line.
Show MoreOverview of ReviewTrackers Benefits
ReviewTrackers basically gives businesses a unified platform from which they can manage and view reviews sourced from 50+ websites. Flaunting a user-friendly and intuitive dashboard, ReviewTrackers helps businesses track every major review site, such as Google, Citysearch, and Facebook, as well as industry-specific sites like TripAdvisor, Cars.com, and OpenTable.
Apart from gathering reviews, ReviewTrackers also collects positive commentaries from actual customers, boosting business reputation and automatically enhancing reviews by up to 400%. The software is also built to track the performance of every store location using enterprise-grade tools and powerful reporting features. ReviewTrackers is the online review management system of choice for tens of thousands of businesses worldwide. Thanks to its enterprise-level tools and reporting, businesses are able to determine and address problems quickly and monitor the performance of each location.
ReviewTrackers also boasts robust and custom reporting and analytics. These tools enable businesses to make intelligent business decisions, respond to online comments, and assess data and performance. Data can be exported to PDF, Excel or via API. ReviewTrackers also has a built-in Customer Feedback Tool, which allows users to send review requests to their happiest customers, and enhance their reviews while still allowing them to get vital feedback from all of their customers.
Show MoreOverview of ReviewTrackers Features
- Feedback management
- Feedback collection
- Surveys & feedback
- Ratings & reviews
- API
- Dashboard
- B2B integration
- Automatic notifications
- Email notifications
- Vendor response
- Client portal
- Customizable templates
- Keyword tracking
- Knowledge base
- Multi-user
- Multi-location
- Word clouds
- Third party integration
- Social media integration
- 360 degree feedback
ReviewTrackers Position In Our Categories
Knowing that businesses have their own business demands, it is only rational they steer clear of adopting a one-size-fits-all, “perfect” solution. Regardless, it is difficult to stumble on such application even among sought-after software systems. The rational thing to undertake is to write down the varied important factors which merit consideration including major features, packages, technical skill aptitude of the employees, organizational size, etc. The second step is, you must follow through your product research through and through. Go over some of these ReviewTrackers evaluations and check out each of the software products in your list in detail. Such comprehensive product research ensures you stay away from mismatched apps and select the system which offers all the function your business requires.
Position of ReviewTrackers in our main categories:
TOP
200
ReviewTrackers is one of the top 200 CRM Software products
TOP
50
ReviewTrackers is one of the 50 Reputation Management Software products
Each company is different, and might require a specific Reviews Management Software solution that will be designed for their business size, type of customers and employees and even individual niche they support. It's not wise to count on finding a perfect services that is going to work for each business regardless of their history is. It may be a good idea to read a few ReviewTrackers Reviews Management Software reviews first and even then you should remember what the service is intended to do for your company and your employees. Do you require an easy and straightforward solution with just essential functions? Will you actually use the advanced functionalities needed by experts and large enterprises? Are there any particular tools that are especially useful for the industry you operate in? If you ask yourself these questions it will be much easier to find a trustworthy service that will fit your budget.
How Much Does ReviewTrackers Cost?
ReviewTrackers Pricing Plans:
Free Trial
Single Location
$49/month
Multi-Location
By quote
Agencies and Resellers
By quote
What are ReviewTrackers pricing details?
ReviewTrackers Pricing Plans:
Free Trial
Single Location
$49/month
Multi-Location
By quote
Agencies and Resellers
By quote
ReviewTrackers offers three enterprise pricing plans that can suit every review management requirement for every business type and size. Contact them to request a free demo.
Here are the details:
Single Location – $49/month
- Track All Major Review Websites
- Email Notifications of New Reviews
- Daily Scanning for New Reviews
- Reporting & Analytics Suite
- Request Reviews from Your Customers
- Hootsuite Integration
- Customer Feedback Landing Pages
- Awesome Phone & Email Support
Multi-Location – By quote
- Everything from the Single Location Plan, plus:
- Automated Summary Reports
- Workflow Management for the Team
- Multi-Location Reporting & Analytics Suite
- NPS Customer Feedback Integration
- Dedicated Account Management
- Multi-Level Dashboard Access for your Entire Team
- In Store Feedback Kiosks
Agencies and Resellers – by quote
- Everything from the Multi-Location Plan, plus:
- White Label Platform
- View All Your Clients in One Dashboard
- Robust Reporting & Analysis
- White Glove Managed Services
- Enterprise SSO Integration
- Local Listing Syndication
- Reseller Promotional Materials
User Satisfaction
Positive Social Media Mentions
9
Negative Social Media Mentions
1
We know that when you choose to get a Reviews Management Software it’s vital not only to see how experts score it in their reviews, but also to check if the real clients and businesses that use these solutions are genuinely content with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ReviewTrackers reviews across a vast array of social media sites. The data is then featured in a simple to understand format revealing how many users had positive and negative experience with ReviewTrackers. With that information at your disposal you will be equipped to make an informed purchasing choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Mac
- Web-based
- Windows Mobile
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for ReviewTrackers?
ReviewTrackers integrates with the following business systems and applications:
- Hootsuite
ReviewTrackers User Reviews
ReviewTrackers average rating:
5/5
Overall impression
5/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Write your own review of this product
ADD A REVIEWThe most favorable review
PROS: This is super simple and easy-to-use software. My favorite part is the creation of custom reports. It's super convenient!
CONS: I hope they would allow users to export custom reports.
The least favorable review
PROS: This is a powerful tool to manage and keep track of the reviews, comments, or feedback of different users from various companies. We can also utilize this app to request positive reviews from a third-party site. It can also track NPS scores, as well as suppliers and locations.
CONS: It's a bit complicated to set up. It needs to carry out multiple analysis first to calibrate with your system.
More reviews from 14 actual users:
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Latest
- Latest
- Most useful
- Most positive
- Most negative
Best one in the market!
Read full review >
5/5
Overall impression
4/5
Customer Support
5/5
Value for Money
4/5
Ease of Use
Published on: 24.10.2021
Company Size: More than 100 Employees
Industry: N/A
PROS: It's an intuitive and user-friendly software.
CONS: We love everything about it!
Cool tool!
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 21.09.2021
Company Size: More than 100 Employees
Industry: Furniture
PROS: I love this tool so much because it allows me to manage all our accounts on a single platform.
CONS: I think they can make it easier for users to edit reviews.
Love everything about it!
Read full review >
5/5
Overall impression
5/5
Customer Support
4/5
Value for Money
5/5
Ease of Use
Published on: 20.09.2021
Company Size: More than 100 Employees
Industry: Hospitality
PROS: This is super simple and easy-to-use software. My favorite part is the creation of custom reports. It's super convenient!
CONS: I hope they would allow users to export custom reports.
Love this tool
Read full review >
5/5
Overall impression
5/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 31.08.2021
Company Size: More than 100 Employees
Industry: Health, Wellness and Fitness
PROS: I can now manage and respond to reviews using single software. It's easy to use and it makes reporting more convenient.
CONS: It doesn't integrate yet with Yelp!
Love everything about it!
Read full review >
4/5
Overall impression
3/5
Customer Support
3/5
Value for Money
4/5
Ease of Use
Published on: 15.07.2021
Company Size: More than 100 Employees
Industry: Marketing and Advertising
PROS: Review Tracker is easy to use. It would only take you a few minutes to learn the system. I love how convenient it is to track, access, and export the information into reports.
CONS: Everything is fine.
Best online reputation management tool out there!
Read full review >
5/5
Overall impression
4/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 13.05.2021
Company Size: 11-50 Employees
Industry: Construction
PROS: It made the setup and synching of review profiles a lot easier! The overall design is awesome and intuitive software!
CONS: I hope they could improve on real-time synching of reviews.
Significant improvement!
Read full review >
5/5
Overall impression
4/5
Customer Support
5/5
Value for Money
4/5
Ease of Use
Published on: 01.05.2021
Company Size: More than 100 Employees
Industry: Market Research
PROS: The whole team of Review Trackers has been really helpful to us! Their IT team worked with ours to set up a review solicitation sequence and have it integrated with the scheduling software so that we don't have to seek reviews manually.
CONS: The review sources that the system provided is not enough sometimes so we have to provide our own sources.
I highly recommend this!
Read full review >
4/5
Overall impression
4/5
Customer Support
4/5
Value for Money
3/5
Ease of Use
Published on: 03.03.2021
Company Size: More than 100 Employees
Industry: N/A
PROS: The best function of this software is customer satisfaction management. These functions allow us to handle customer requests and inquiries effectively.
CONS: There are some components that are not really user-friendly. I think they should improve on the home panel and the search function.
5 stars! Would recommend!
Read full review >
5/5
Overall impression
5/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 28.02.2021
Company Size: 1-10 Employees
Industry: Marketing and Advertising
PROS: I love Review Trackers because it's a centralized way to keep track of reviews and makes collaborating with my team easier.
CONS: Reviews from Google get imported faster than the review from other platforms such as Yelp.
Centralized way to track reviews
Read full review >
4/5
Overall impression
3/5
Customer Support
4/5
Value for Money
3/5
Ease of Use
Published on: 23.01.2021
Company Size: More than 100 Employees
Industry: N/A
PROS: It allows you to view the daily insights of reviews for your various businesses/locations.
CONS: Extracting reviews slows down sometimes.
Good software for managing reviews
Read full review >
4/5
Overall impression
4/5
Customer Support
3/5
Value for Money
4/5
Ease of Use
Published on: 17.09.2020
Company Size: More than 100 Employees
Industry: N/A
PROS: This is a powerful tool to manage and keep track of the reviews, comments, or feedback of different users from various companies. We can also utilize this app to request positive reviews from a third-party site. It can also track NPS scores, as well as suppliers and locations.
CONS: It's a bit complicated to set up. It needs to carry out multiple analysis first to calibrate with your system.
It’s a must-have!
Read full review >
4/5
Overall impression
4/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 16.09.2020
Company Size: More than 100 Employees
Industry: Automotive
PROS: This software allows us to get accurate insights straight from our clients about our services. We can easily monitor and respond to their feedback which makes our reputation management more efficient.
CONS: I like everything about this software!
I love Review Trackers!
Read full review >
5/5
Overall impression
5/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 15.09.2020
Company Size: More than 100 Employees
Industry: N/A
PROS: The top 3 functions of Review Trackers that we really find helpful for our company are: (1) the local listing features; (2) review tracking to analyze feedbacks; and (3) their awesome customer support services!
CONS: There are some functions in the dashboard that I wasn't able to use but it was easily resolved by their team!
Improving our digital presence with Review Trackers
Read full review >
5/5
Overall impression
4/5
Customer Support
4/5
Value for Money
5/5
Ease of Use
Published on: 11.09.2020
Company Size: More than 100 Employees
Industry: Higher Education
PROS: I love the following about Review Trackers: 1. User-friendly platform, 2. An effective review management tool, 3. Detailed reporting function, 4. Flexible user accessibility
CONS: There will be some changes in our company and I wish Review Trackers would update their local listing function before that happens!
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ReviewTrackers user reviews
Best one in the market!
Read full review >
5/5
Overall impression
4/5
Customer Support
5/5
Value for Money
4/5
Ease of Use
Published on: 24.10.2021
Company Size: More than 100 Employees
Industry: N/A
Cool tool!
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 21.09.2021
Company Size: More than 100 Employees
Industry: Furniture
Love everything about it!
Read full review >
5/5
Overall impression
5/5
Customer Support
4/5
Value for Money
5/5
Ease of Use
Published on: 20.09.2021
Company Size: More than 100 Employees
Industry: Hospitality
Love this tool
Read full review >
5/5
Overall impression
5/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 31.08.2021
Company Size: More than 100 Employees
Industry: Health, Wellness and Fitness
Love everything about it!
Read full review >
4/5
Overall impression
3/5
Customer Support
3/5
Value for Money
4/5
Ease of Use
Published on: 15.07.2021
Company Size: More than 100 Employees
Industry: Marketing and Advertising
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