RichRelevance Review
What is RichRelevance?
RichRelevance is a leading, cloud-based omnichannel personalization platform built to help Retailers, B2B, financial services, travel and hospitality, and branded manufacturers personalize their customer experiences. It is an AI-driven solution that empowers business of all sizes to utilize customer data to craft distinctive digital experiences which innovatively engage customers on their mobile device, tablets, business website, and in the brick and mortar stores. The platform streamlines the creation and delivery of personalized experiences across the full breadth of customer lifecycle to spur unfathomable engagements that increase customer lifetime value.
RichRelevance’s investment in big data and dual-tier datacenters creates a reliable and well-structured spine for scaling and serving highly personalized customer experiences. Besides, its revolutionary personalization engine makes it easy to quickly invent and convey brand-centric customer experiences across the customer lifecycle. Some of its notable solutions include RichRelevance Recommend, RichRelevance Engage, RichRelevance Discover, RichRelevance Find, and RichRelevance Build.
Show MoreOverview of RichRelevance Benefits
RichRelevance is a ground-breaking personalization platform that is endowed with the capability to power continuous customer experience across the web, in-store, mobile devices, and other channels. It comes with numerous solutions built to deliver multiple benefits including:
Ease of personalizing the customer experience
RichRelevance is a revolutionary solution that features a powerful personalization engine. The engine enables businesses to craft and deliver personalized customer experiences across their continuum of customers’ lifecycle. Besides, the engine is backed by robust personalization tools that ensure the continuity of personalized experiences across the web, in-store, mobile, and other channels. This leads to customer satisfaction and happiness, thereby facilitating increased loyalty and deeper engagement from customers.
Make precise decision
In addition, RichRelevance leverages a real-time AI engine that enables businesses to make decision-based on context, shoppers, and data streams. It utilizes advanced machine learning to continuously test, measure, and optimize numerous parameters and algorithms to deliver impactful customer experiences. Its models are re-engineered 12 times a day, which means they have massive capability to adjust to the slightest change in inventory, behavior, and pricing to drive greater interaction and revenue growth.
An impressive suite of solutions
Better still, RichRelevance delivers one of the most comprehensive sets of solutions that interact with every customer in the entire shopping journey. For instance, the RichRelevance Build allows businesses to connect to endless personalization possibilities. It provides access to API-based tools that make it easy to manage and collect data from numerous sources to integrate personalization. On the other hand, RichRelevance Discover permits businesses to use navigation and browse results to enhance customer experience.
Show MoreOverview of RichRelevance Features
- Individualization
- Omnichannel personalization
- Behavioral messaging
- Site optimization
- Unified customer profile
- Behavioral recommendations
- Datamesh
- Retail advertising
RichRelevance Position In Our Categories
Keeping in mind businesses have particular business wants, it is only sensible they abstain from selecting a one-size-fits-all, ideal solution. Regardless, it would be almost impossible to try to pinpoint such an app even among sought-after software products. The reasonable step to do would be to jot down the numerous important factors which require analysis such as major features, plans, skill aptitude of the users, business size, etc. Next, you should double down on your research thoroughly. Have a look at these RichRelevance evaluations and look over the other software programs in your list in detail. Such well-rounded product investigation ascertains you drop unsuitable software products and choose the one that delivers all the aspects your business requires.
Position of RichRelevance in our main categories:
TOP
50
RichRelevance is one of the top 50 Customer Experience Management Software products
If you are interested in RichRelevance it could also be beneficial to examine other subcategories of Customer Experience Management Software listed in our database of SaaS software reviews.
It's essential to keep in mind that virtually no software in the Customer Experience Management Software category is an ideal solution able to match all the requirements of various business types, sizes and industries. It may be a good idea to read a few RichRelevance Customer Experience Management Software reviews first as some software may excel just in a really narrow set of applications or be prepared with a really specific type of industry in mind. Others can function with a goal of being simple and intuitive and consequently lack complex features desired by more experienced users. You can also find services that support a wide group of users and provide a powerful feature set, however this frequently comes at a more significant price of such a software. Ensure you're aware of your needs so that you pick a software that provides exactly the elements you look for.
How Much Does RichRelevance Cost?
RichRelevance Pricing Plans:
Free Trial
Quote based plan
Contact vendor
What are RichRelevance pricing details?
RichRelevance Pricing Plans:
Free Trial
Quote based plan
Contact vendor
RichRelevance doesn’t reveal its enterprise pricing details to the public. Contact the vendor for a custom price quote.
User Satisfaction
Positive Social Media Mentions
65
Negative Social Media Mentions
0
We are aware that when you make a decision to buy a Customer Experience Management Software it’s crucial not only to learn how professionals evaluate it in their reviews, but also to discover whether the real people and businesses that bought it are actually happy with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and RichRelevance reviews across a vast array of social media sites. The data is then featured in a simple to digest form indicating how many people had positive and negative experience with RichRelevance. With that information available you should be equipped to make an informed buying choice that you won’t regret.
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Technical details
Devices Supported
- Windows
- Linux
- Mac
Deployment
- Cloud Hosted
Language Support
- English
- German
- Japanese
- French
- Swedish
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for RichRelevance?
RichRelevance integrates with the following applications:
- Accenture
- Diginetica
- Openmind
- Bluefoot
- Cnet
- Empathy Broker
- Criteo
- Now Interact
- Thoughspot
- Nielsen
- Amplience
- Baazavoice
- Baazarvoice
- Gigya
- Janrain
- Oracle
- Softbank
- Thousandeyes
- The Cocktail
- Digia
- Obase
- Salesforce
- Hybris
- IBM
- Magento
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