SmartServ Review
What is SmartServ?
SmartServ is a field service management software that enables you to oversee your business processes, such as inventory and customer management, in one platform. It offers scheduling and dispatching tools to help you keep track of individual assignments and job statuses, among others.
SmartServ also offers a mobile interface that you can use for remote work. Through this app, your employees and technicians can access their checklists, requests, and customer information anytime and anywhere. The app also serves as a mobile time card for employees completing tasks out of the office.
To help you make better business decisions, SmartServ generates reports and analytics that you can use to understand and visualize your accounting, operation, and productivity progress. Additionally, this platform offers CRM tools to help you keep a regularly updated record of all your customer information.
Show MoreOverview of SmartServ Benefits
Scheduling and Dispatching
SmartServ offers scheduling and dispatching tools to help you manage your employees’ time and meet customer requests on time. This platform allows you to view your team’s availability to prevent overbooking. You can also view their schedules based on the job location and their history of completed, started, and rescheduled tasks. For dispatching, you can see the job status in real-time, track where your team members are, and assign new jobs based on proximity to their current job site and availability. Your technicians can also access the details of the job through the dashboard to ensure that they are meeting your customers’ requests.
Invoices and Quotes
SmartServ provides invoicing and quoting tools to give you control over your cash inflow. This platform detects assignments with open balances. You can add all the billing information on the invoice before sending it to the customer. Additionally, you can also upload your price books so you can update your prices for all your services efficiently. Importing your price books also allows you to easily create customer estimates, which you can then send and convert into job assignments.
Maintenance Agreements
SmartServ enables you to create and manage your maintenance programs. You can input the details of your maintenance agreements so that you can easily access the forms, policies, and procedures relevant to the contract. This easy access to the information can also help your technicians sell new contracts and renew memberships while on-site for their assignments. This platform also enables you to send out customer notifications for renewals and maintenance schedules.
Show MoreOverview of SmartServ Features
- Scheduling
- Dispatching
- Invoices and Quotes
- Customer Management
- Customizations
- Integrations
- Maintenance Agreements
- Reporting & Analytics
- Inventory Software
Awards & Quality Certificates
SmartServ Position In Our Categories
Because companies have their own business-related demands, it is practical they steer clear of preferring a one-size-fits-all, “perfect” business application. However, it would be futile to find such a software system even among recognizable software systems. The clever thing to do can be to narrow down the several vital factors that merit consideration including crucial features, costing, technical skill aptitude of the employees, business size, etc. Thereafter, you should perform your research thoroughly. Read some SmartServ reviews and explore the other applications in your shortlist more closely. Such all-encompassing product research ensure you drop mismatched applications and subscribe to the system which offers all the features your company requires to achieve growth.
Position of SmartServ in our main categories:
Since each company has particular business needs, it is sensible for them to desist from seeking a one-size-fits-all faultless software application. Needless to say, it would be useless to try to find such a platform even among popular software applications. The clever thing to do would be to jot down the various important factors that require consideration such as required features, budget, skill levels of employees, company size etc. Then, you should do your research thoroughly. Read some SmartServ Field Service Management Software - FSM reviews and look into each of the other solutions in your shortlist in detail. Such in-depth groundwork can make certain you weed out ill-fitting systems and choose the app that provides all the features you need for business success.
How Much Does SmartServ Cost?
SmartServ Pricing Plans:
Free Trial
Quote-Based Plan
Contact vendor
What are SmartServ pricing details?
SmartServ Pricing Plans:
Free Trial
Quote-Based Plan
Contact vendor
SmartServ offers a quote-based enterprise pricing package. Contact the vendor for more information.
User Satisfaction
Positive Social Media Mentions
18
Negative Social Media Mentions
0
We are aware that when you choose to purchase a Field Service Management Software - FSM it’s vital not only to see how experts rank it in their reviews, but also to check if the actual clients and businesses that purchased these solutions are actually happy with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and SmartServ reviews across a broad range of social media sites. The information is then displayed in a simple to digest way indicating how many people had positive and negative experience with SmartServ. With that information at your disposal you should be equipped to make an informed business choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for SmartServ?
SmartServ integrates with the following software and applications:
- QuickBooks
- FattMerchant
- Gravity
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