SmartServ Review
What is SmartServ?
SmartServ is a field service management software that enables you to oversee your business processes, such as inventory and customer management, in one platform. It offers scheduling and dispatching tools to help you keep track of individual assignments and job statuses, among others.
SmartServ also offers a mobile interface that you can use for remote work. Through this app, your employees and technicians can access their checklists, requests, and customer information anytime and anywhere. The app also serves as a mobile time card for employees completing tasks out of the office.
To help you make better business decisions, SmartServ generates reports and analytics that you can use to understand and visualize your accounting, operation, and productivity progress. Additionally, this platform offers CRM tools to help you keep a regularly updated record of all your customer information.
Show MoreOverview of SmartServ Benefits
Scheduling and Dispatching
SmartServ offers scheduling and dispatching tools to help you manage your employees’ time and meet customer requests on time. This platform allows you to view your team’s availability to prevent overbooking. You can also view their schedules based on the job location and their history of completed, started, and rescheduled tasks. For dispatching, you can see the job status in real-time, track where your team members are, and assign new jobs based on proximity to their current job site and availability. Your technicians can also access the details of the job through the dashboard to ensure that they are meeting your customers’ requests.
Invoices and Quotes
SmartServ provides invoicing and quoting tools to give you control over your cash inflow. This platform detects assignments with open balances. You can add all the billing information on the invoice before sending it to the customer. Additionally, you can also upload your price books so you can update your prices for all your services efficiently. Importing your price books also allows you to easily create customer estimates, which you can then send and convert into job assignments.
Maintenance Agreements
SmartServ enables you to create and manage your maintenance programs. You can input the details of your maintenance agreements so that you can easily access the forms, policies, and procedures relevant to the contract. This easy access to the information can also help your technicians sell new contracts and renew memberships while on-site for their assignments. This platform also enables you to send out customer notifications for renewals and maintenance schedules.
Show MoreOverview of SmartServ Features
- Scheduling
- Dispatching
- Invoices and Quotes
- Customer Management
- Customizations
- Integrations
- Maintenance Agreements
- Reporting & Analytics
- Inventory Software
Awards & Quality Certificates
SmartServ Position In Our Categories
Because companies have distinct business requirements, it is prudent they steer clear of seeking a one-size-fits-all, “perfect” software. Having said that, it is hard to try to discover such a software product even among branded software products. The best step to undertake is to spell out the numerous vital aspects which call for a deliberation such as major features, plans, skill aptitude of the users, business size, etc. The second step is, you must conduct the research exhaustively. Browse over some of these SmartServ reviews and check out each of the solutions in your list more closely. Such all-encompassing research ensures you keep away from unsuitable apps and buy the one which includes all the aspects your company requires.
Position of SmartServ in our main categories:
Each organization has different wants and needs a system that can be customized for their size, kind of employees and customers, and the specific industry they are in. For these reasons, no system can offer perfect functionality out-of-the-box. When you search a software app, first be sure what you want it for. Read some SmartServ Field Service Management Software - FSM reviews and ask yourself do you need basic features or do you need sophisticated functionality? Are there any industry-specific tools that you are looking for? Get the answers to these questions to aid your search. There are plenty of factors that you need to mull over and these include your budget, particular business wants, your organization size, integration needs etc. Take your time, try out a few free trials, and finally select the system that presents all that you need to boost your firm efficiency and productivity.
How Much Does SmartServ Cost?
SmartServ Pricing Plans:
Free Trial
Quote-Based Plan
Contact vendor
What are SmartServ pricing details?
SmartServ Pricing Plans:
Free Trial
Quote-Based Plan
Contact vendor
SmartServ offers a quote-based enterprise pricing package. Contact the vendor for more information.
User Satisfaction
Positive Social Media Mentions
18
Negative Social Media Mentions
0
We are aware that when you decide to buy a Field Service Management Software - FSM it’s crucial not only to learn how experts evaluate it in their reviews, but also to find out whether the real clients and enterprises that bought it are actually happy with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and SmartServ reviews across a wide range of social media sites. The data is then featured in a simple to understand form revealing how many people had positive and negative experience with SmartServ. With that information at hand you will be ready to make an informed purchasing choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for SmartServ?
SmartServ integrates with the following software and applications:
- QuickBooks
- FattMerchant
- Gravity
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