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SoDash Review

SoDash
Our score: 6.7 User satisfaction: N/A

What is SoDash?

SoDash is a powerful and feature-rich Social media customer service platform that is designed to offer a smart and efficient way for businesses to get in touch with customers.

The software is tailored to grow with your business as you interact with customers who contact you via social media. It helps you work effectively with social media and email by providing indispensable analytics, social media monitoring, and customer engagement.

Most of the businesses using SoDash are impressed by its easy to use format, wider coverage of online sources, ability to sustain long lasting customer relationship, and the way it makes the understanding of conversations progression a breeze.

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Overview of SoDash Benefits

Social media platform is growing at a lightning pace, the ways of conveying messages are constantly evolving. SoDash takes care of all the emerging trends by covering a wider scope of online sources to guarantee the importance of every client.

The custom tags feature makes sure that every data from your clients has a customized tag that makes it easier to categorize and granulate it into relevant pieces of information. This gives you a better understanding of your customer and enables you to know how and why your customers feel about the business. This is also aided by the actionable reporting capability that delivers meaningful insight by allowing you to report on everything that makes sense to your business right from top-level overviews, drilling, all the way down to variables including gender, devices, geo-tapping, time, etc.

The growth recorded in the social media space makes it’s very easy to get unrelated content. This is where SoDash comes in handy, the advanced filtering feature is truly powerful and gives you the freedom to set your search criteria thereby offering the ultimate control over your social media data. This gives you the convenience of only seeing information that is relevant to your business.

The automated response functionality lets your spend small resources (time and money) and still engage with a large amount of social media traffic. The functionality appreciates the urge of every customer to get instant responses and it lets you create automated response which is triggered by phrases or a number rule.

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Overview of SoDash Features

  • More online sources
  • Custom tags
  • Automated responses
  • Advanced filtering
  • Actionable reporting
  • User influence score
  • Alerts
  • Multiple report formats
  • Centralized control
  • Schedule format
  • Stay in sync
  • Dashboard

SoDash Position In Our Categories

Keeping in mind companies have their own business-related needs, it is practical they avoid settling on an all-in-one, “perfect” business program. Needless to say, it would be futile to pinpoint such application even among popular software solutions. The efficient step to do would be to shortlist the numerous critical aspects which necessitate deliberation like major features, plans, technical skill competence of staff, organizational size, etc. Next, you must follow through the research through and through. Have a look at some SoDash reviews and scrutinize each of the software options in your shortlist more closely. Such well-rounded research ensure you steer clear of ill-fitting apps and select the system which offers all the aspects your business requires.

Position of SoDash in our main categories:

TOP 200

SoDash is one of the top 200 Customer Experience Management Software products

TOP 100

SoDash is one of the 100 Social Media Management Tools products

If you are considering SoDash it may also be sensible to analyze other subcategories of Customer Experience Management Software gathered in our base of SaaS software reviews.

Each company has different wants and needs an application that can be customized for their size, kind of staff members and buyers, and the specific industry they are in. For these reasons, no platform can proffer perfect tools out-of-the-box. When you look for a software app, first be sure what you need it for. Read some SoDash Customer Experience Management Software reviews and ask yourself do you need basic functionality or do you want sophisticated tools? Are there any industry-specific features that you are searching for? Find the answers to these questions to assist your search. There are lots of elements that you need to reflect on and these include your budget, specific business requirements, your company size, integration needs etc. Take your time, try out a few free trials, and finally select the system that offers all that you want to boost your firm competence and productivity.

How Much Does SoDash Cost?

SoDash Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are SoDash pricing details?

SoDash Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

SoDash’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We are aware that when you make a decision to get a Customer Experience Management Software it’s vital not only to see how professionals score it in their reviews, but also to find out whether the actual people and companies that bought these solutions are indeed satisfied with the service. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and SoDash reviews across a broad array of social media sites. The data is then presented in a simple to digest way revealing how many customers had positive and negative experience with SoDash. With that information at your disposal you should be equipped to make an informed business decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for SoDash?

No information available.

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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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