SoDash Review
What is SoDash?
SoDash is a powerful and feature-rich Social media customer service platform that is designed to offer a smart and efficient way for businesses to get in touch with customers.
The software is tailored to grow with your business as you interact with customers who contact you via social media. It helps you work effectively with social media and email by providing indispensable analytics, social media monitoring, and customer engagement.
Most of the businesses using SoDash are impressed by its easy to use format, wider coverage of online sources, ability to sustain long lasting customer relationship, and the way it makes the understanding of conversations progression a breeze.
Show MoreOverview of SoDash Benefits
Social media platform is growing at a lightning pace, the ways of conveying messages are constantly evolving. SoDash takes care of all the emerging trends by covering a wider scope of online sources to guarantee the importance of every client.
The custom tags feature makes sure that every data from your clients has a customized tag that makes it easier to categorize and granulate it into relevant pieces of information. This gives you a better understanding of your customer and enables you to know how and why your customers feel about the business. This is also aided by the actionable reporting capability that delivers meaningful insight by allowing you to report on everything that makes sense to your business right from top-level overviews, drilling, all the way down to variables including gender, devices, geo-tapping, time, etc.
The growth recorded in the social media space makes it’s very easy to get unrelated content. This is where SoDash comes in handy, the advanced filtering feature is truly powerful and gives you the freedom to set your search criteria thereby offering the ultimate control over your social media data. This gives you the convenience of only seeing information that is relevant to your business.
The automated response functionality lets your spend small resources (time and money) and still engage with a large amount of social media traffic. The functionality appreciates the urge of every customer to get instant responses and it lets you create automated response which is triggered by phrases or a number rule.
Show MoreOverview of SoDash Features
- More online sources
- Custom tags
- Automated responses
- Advanced filtering
- Actionable reporting
- User influence score
- Alerts
- Multiple report formats
- Centralized control
- Schedule format
- Stay in sync
- Dashboard
SoDash Position In Our Categories
Keeping in mind businesses have distinctive business needs, it is only reasonable that they avoid paying for a one-size-fits-all, “perfect” software. Having said that, it is futile to try to stumble on such a software solution even among widely used software solutions. The practicable thing to undertake is to jot down the varied key functions that merit scrutiny such as crucial features, plans, skill competence of staff, company size, etc. Then, you must do the research fully. Read these SoDash evaluations and scrutinize each of the software systems in your list more closely. Such all-encompassing research makes sure you steer clear of ill-fitting applications and buy the one which offers all the benefits your business requires to be successful.
Position of SoDash in our main categories:
TOP
200
SoDash is one of the top 200 Customer Experience Management Software products
TOP
100
SoDash is one of the 100 Social Media Management Tools products
If you are considering SoDash it might also be beneficial to check out other subcategories of Customer Experience Management Software listed in our base of SaaS software reviews.
It's crucial to keep in mind that virtually no app in the Customer Experience Management Software category is a perfect solution that can fulfill all the requirements of different company types, sizes and industries. It may be a good idea to read a few SoDash Customer Experience Management Software reviews first as specific solutions may perform well exclusively in a really narrow group of applications or be designed with a very specific type of industry in mind. Others can work with a goal of being simple and intuitive and as a result lack complex functionalities welcomed by more experienced users. You can also find apps that cater to a wide group of customers and give you a powerful feature set, but this in most cases comes at a more expensive price of such a software. Make sure you're aware of your requirements so that you get a software that provides all the features you look for.
How Much Does SoDash Cost?
SoDash Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are SoDash pricing details?
SoDash Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
SoDash’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We realize that when you make a decision to get a Customer Experience Management Software it’s vital not only to learn how professionals rank it in their reviews, but also to discover whether the real clients and businesses that use it are genuinely satisfied with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and SoDash reviews across a broad array of social media sites. The data is then featured in an easy to digest form revealing how many people had positive and negative experience with SoDash. With that information at hand you will be prepared to make an informed buying choice that you won’t regret.
Technical details
Devices Supported
- Windows
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for SoDash?
No information available.
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