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Streak Review

Streak
Our score: 9.0 User satisfaction: 97%
Logo of Streak

What is Streak?

The software has a simple proposition that makes it unique: turn your Gmail into CRM. Where most of us rely on emails as our direct communication line to customers and prospects, Streak’s approach makes sense.

The CRM plugin focuses on your inbox, specifically Gmail, and groups email threads based on your workflows. It ups the ante of email labeling; emails aren’t just tagged, they’re grouped together in stages across a pipeline. The software is designed to be compatible with the processes in sales, deal flow, product development, support, fundraising, hiring and real estate.

Because it is limited to Gmail, Streak is ideal for freelance and small business. However, larger organizations  that rely on Google’s email client will find the plugin useful. In fact, Streak is used by top tech companies like Uber, Weebly, Twitter and Yelp.

With Streak it’s easy to track views, send bulk emails, schedule emails and create separate but related email threads for different teams like sales, support, product and HR.

Best of all, Streak has a freemium ideal for personal use or freelance. It’s a nice way to get yourself used to implementing CRM for more sales.

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Overview of Streak Benefits

Thinking inside the box works. When everybody is thinking out-of-the-box, sometimes things get unnecessarily complicated. CRM is one case. A simple process that you used to do in email becomes complicated when a separate CRM solution is added. Employees have to learn new tools and trinkets, and, in most cases, adapt their processes to this new system. The result is a simple, effective workflow is disrupted and the team’s momentum is lost.

Streak doesn’t disrupt or change, rather, it adds up to what you’ve already perfected. Literally thinking inside the box, Streak complements your email habits. User adoption comes naturally, helping employees to get better at pushing deals down the funnel with their trusted email client.

Adapts to myriad workflows. Streak suits the stages in deal flow and sales pipeline, but it doesn’t stop there. Product developers can structure workflows for collaboration and task stages. Fundraisers can organize stages into a familiar layout to move their pitches. Support can use “new,” “assigned” and “resolved” to sort emails. Human resource can divide the emails into meaningful hiring stages like resume, interviews and onboarding. Real estate will also find the CRM plugin easy to adopt. There are plenty of ways to organize emails that suit how you are already processing the steps to meet your goals.

It’s highly collaborative. Email is still one of the most useful and familiar collaboration tools. Customers, team members, key partners, anyone can readily adopt to it and stick to the conversation. What Streak does is strengthen email’s weaknesses. One is the CRM plugin centralizes shared documents. You can view all contents related to a deal. In short, you get to access shared files no matter at what stage your conversation is with a specific party. This way, you can easily get up to speed where you left off on your last discussion.

Specifically, project teams can share mock-ups, proposals, requests and other documents related to a project. Emails are also shared so newcomers can quickly get into the discussion. You can also transform your simple inbox into a collaboration platform with external teams like clients and suppliers.

Meantime, support can share a library of best answers and editable snippets to address recurring questions without losing a personal touch. For HR managers, sharing resumes with other executives is important to arrive at an informed decision.

Leverage available tool. Streak doesn’t replace your client-facing tool. It enhances it to help you gain more visibility across the pipeline. You don’t miss out on opportunities. For instance, a customer inquiry received by support can quickly be channeled to sales. Suddenly, your Gmail company account becomes a CRM that links different teams. Without installing or subscribing to a different system, you upgrade how your teams work together, even separately but aligned to your overall goals. From finance’s perspective, this is cost-effective, a low capital outlay resulting in a potentially huge ROI.

No-frills CRM implementation. If you’re just implementing CRM to increase sales or improve overall business efficiency, Streak is a compact, straightforward tool to get started. It doesn’t have the bells and whistles of more popular CRM solutions; just the tools that matter for now. That said, it trains your workforce to learn CRM disciplines like spotting opportunities by association, using 80/20 principle to follow leads with the most return, and focus on core tasks while automating administrative and recurring ones. With user adoption almost guaranteed–it’s so simple to use–your CRM strategies are quickly implemented, followed and perfected.

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Overview of Streak Features

  • Private and shared pipelines
  • Boxes
  • Email tracking
  • Email power tools (snoozing, send later, snippets, thread splitter)
  • Mail merger/mass email
  • Custom columns/fields
  • Magic columns/fields
  • Search/auto-complete
  • File attachments (Google Drive)
  • Import/Export capabilities
  • Mobile access (iOS)
  • Basic API access
  • Webhook API access
  • Adanced Zapier integration
  • Task/Reminder (Google Calendar integration)
  • Call logs/Meeting notes
  • Linked boxes
  • Formulas
  • Email filters
  • Saved views
  • Advanced permissions
  • Custom permissions
  • Data validation
  • Premium email support
  • Premium phone support
  • Data recovery service
  • Dedicated customer success manager
  • Consolidated billing

What Problems Will Streak Solve?

Problem: User adoption is low
Solution: Streak builds on the communication and collaboration tool being used by employees: Gmail. The CRM plugin is so simple that users easily integrate its tools to their daily routine.

Problem: Fixing something that’s not broken
Solution: It’s tempting for many organizations to adopt a new system because of the vendor’s promises or claims. The problem arises when the new platform disrupts what’s already a working process for your employees. This is starker in sales, when salespeople are used to doing things “their way.” But Streak doesn’t change or replace processes; it enhances them. You keep the momentum while subtly introducing a better way of doing things.

Problem: Shifting from CRM to email, or from one app to another
Solution: Streak brings the CRM to your inbox. Your Gmail interface becomes your centralized CRM and collaboration platform.

Streak Position In Our Categories

Since companies have special business needs, it is prudent they avoid picking a one-size-fits-all, “perfect” solution. Having said that, it would be almost impossible to try to discover such an app even among widely used software solutions. The better step to do would be to note down the various major factors which entail analysis like key features, costing, technical skill aptitude of the users, company size, etc. Next, you must follow through your product research systematically. Go over some of these Streak evaluations and look into the other software systems in your shortlist more closely. Such all-encompassing product investigation makes sure you circumvent ill-fitting applications and choose the one which provides all the tools your business requires for optimal results.

Position of Streak in our main categories:

TOP 50

Streak is one of the top 50 CRM Software products

Organizations have unique needs and requirements and no software solution can be perfect in such a condition. It is useless to try to find an ideal off-the-shelf software product that fulfills all your business needs. The smart thing to do would be to modify the solution for your specific requirements, employee skill levels, finances, and other elements. For these reasons, do not rush and subscribe to well-publicized trendy systems. Though these may be widely used, they may not be the ideal fit for your particular wants. Do your groundwork, look into each short-listed application in detail, read a few Streak CRM Software reviews, contact the seller for explanations, and finally select the app that offers what you need.

How Much Does Streak Cost?

Streak Pricing Plans:

Free Trial

Personal

Free

Professional

$59/user/month

Enterprise

$129/user/month

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What are Streak pricing details?

Streak Pricing Plans:

Free Trial

Personal

Free

Professional

$59/user/month

Enterprise

$129/user/month

Streak is available in three plans, including a completely free plan. You may check out its 14-day free trial to test out its features to help you choose a plan that works best for your business and workflow.

Personal – Free

  • Basic CRM Features
  • Email Power Tools
  • 200 Tracked Emails/month
  • Unlimited Boxes in Private Pipelines
  • Up to 50 Boxes in Shared Pipelines

Professional – $49/user/month billed annually or $59/user month-to-month

  • All Personal Plan Features
  • 900+ Integrations via Zapier
  • Advanced API Reporting
  • Full CRM Features
  • Premium Email Support
  • Unlimited Email Tracking
  • Unlimited Boxes in Private and Shared Pipelines

Enterprise – $99/user/month billed annually or $129/user month-to-month

  • All Professional Plan Features
  • Minimum of 10 Users
  • Unlimited Email Tracking
  • Unlimited Boxes in Private and Shared Pipelines
  • Custom Permissions
  • Data Validation
  • Data Recovery Service
  • Dedicated Customer Success Manager
  • Premium Phone Support

User Satisfaction

Positive Social Media Mentions 205
Negative Social Media Mentions 6

We realize that when you make a decision to purchase a CRM Software it’s vital not only to see how professionals rank it in their reviews, but also to find out if the actual clients and companies that purchased it are actually happy with the product. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Streak reviews across a vast range of social media sites. The information is then displayed in an easy to understand form showing how many clients had positive and negative experience with Streak. With that information at hand you should be ready to make an informed business choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Streak?

  • Gmail
  • Google Apps
  • Zapier (connects to hundreds of third-party apps)
  • API

Streak User Reviews

Streak average rating:

Average score
4.5/5 (14 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

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The most favorable review

Laisha

PROS: Streak is a great tool to smoothen out collaborative tasks, even for small-scale projects. I still can't believe I can use it for free. I'm starting to think I'm abusing the developers of this app by benefiting greatly from it at no cost on my end.

CONS: The suits me perfectly. It integrates smoothly with Gmail so I don't need to allot time to learn so much on an external plug-in that is usually complex.

Reviewed 5 years ago

Read full review >

The least favorable review

Kayli

PROS: Streak has been highly beneficial to us in tracking emails and making them accessible to select people. Having efficient processes in accomplishing these tasks allows us to be more updated in everything that comes and goes in a project.

CONS: There had been issues that took weeks before being resolved, particularly on reintegrating it with our Gmail. Although we appreciate how customer service was hands-on in resolving our problem.

Reviewed 4 years ago

Read full review >

More reviews from 14 actual users:

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  • Most positive
  • Most negative

My primary tool

Read full review >
Terrell
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 08.11.2021 Company Size: 1-10 Employees Industry: N/A

PROS: My favorites with Streak are its color-coded labeling of email threads and the easy viewing of dates. This allows me to categorize emails based on the nature of their content or based on where they are in the sale cycle. I also like how well it adapts with any work process once you set it. Streak also helps in the organization of your emails to fit your needs.

CONS: The commands often don't work well especially the category name modification. The same can be said with its follow-up button. While it reminds me to follow up, once I click it, it often doesn't respond so I have to refresh the webpage for it to work. In the near future, I hope this can be resolved. I also look forward to more upgrades. One that will be extremely helpful is an ability to automatically input emails of person or persons to whom I am sending emails, based on its detection of the letterhead I am writing.

What do you think about this review?

Great Poor

Organizes your inbox without much effort on your part

Read full review >
Mason
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 04.11.2021 Company Size: More than 100 Employees Industry: Renewables & Environment

PROS: It's incredible that Streak is a free platform, considering its rich suite of functionalities. It enabled me to manage emails more efficiently and track progress in each with more ease.

CONS: I hope it could work on other apps aside from Gmail and allow sending in bulks. On the Gmail app, one issue is on the delivery of some important emails to the spam section.

What do you think about this review?

Great Poor
Show More User Reviews (14)

Easy to use, a one-stop-shop tool for email management

Read full review >
Kayli
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 01.09.2021 Company Size: 11-50 Employees Industry: Education Management

PROS: Streak has been highly beneficial to us in tracking emails and making them accessible to select people. Having efficient processes in accomplishing these tasks allows us to be more updated in everything that comes and goes in a project.

CONS: There had been issues that took weeks before being resolved, particularly on reintegrating it with our Gmail. Although we appreciate how customer service was hands-on in resolving our problem.

What do you think about this review?

Great Poor

My five years of using Streak

Read full review >
Albert
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 19.08.2021 Company Size: 1-10 Employees Industry: Entertainment

PROS: The open and read rates were some features I never thought were possible. But Streak did a good job on this, as well as on its integration with G-mail and its email notification system.

CONS: They've set a limit on how many emails we could track which is quite understandable since they are a growing business but the 200 cap is way below my needs.

What do you think about this review?

Great Poor

The future of CRM technologies

Read full review >
Tess
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 05.08.2021 Company Size: Industry: N/A

PROS: Some of the benefits we are realizing from using Streak are smooth integration with various cloud-based platforms; its up-to-date tools for email marketing; streamlines communication with clients and prospects and even within the team.

CONS: There isn't anything about Streak that disappoints us.

What do you think about this review?

Great Poor

Streamlines processes with ease

Read full review >
Miller
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 01.06.2021 Company Size: 1-10 Employees Industry: N/A

PROS: Streak is the most compatible platform to integrate with Gmail if you want to speed up and make your work easier. The orderly grouping of emails across various aspects of your work cycle, such as staffing, orders, sales, collaborative projects, is a must-have. Plus, it supports iOS applications well.

CONS: So far, it has brought nothing but convenience to our workflow.

What do you think about this review?

Great Poor

Excellent for advertising!

Read full review >
Alivia
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 15.04.2021 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: This is a great tool for perfecting your work on managing data and sending emails. It accelerates work, thus, makes you more productive.

CONS: There is nothing about it that I do not like.

What do you think about this review?

Great Poor

My amazing Streak experience

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Merritt
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 20.02.2021 Company Size: 11-50 Employees Industry: Arts and Crafts

PROS: Streak review keeps management in order by putting all the information in one place. Its integration with G-Suite also allows me to switch smoothly from one platform to another.

CONS: There's nothing I dislike with Streak.

What do you think about this review?

Great Poor

Powerful email management and marketing solution.

Read full review >
Jeanie
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 19.02.2021 Company Size: 11-50 Employees Industry: Design

PROS: I'm starting to love Gmail because of Streak. I'm introduced to a more efficient way to manage my emails, especially when you receive bulks in a day. I love that it groups important emails in various categories for more organized monitoring, can send emails in packs, schedule email sending, and customize related threads depending on needs. Although it has features that I don't use as often such as the integration, overall, Streak works well for me.

CONS: At present, Gmail's setup seems to somehow limit the Streak's scope. It could improve further by making it more compatible with the Gmail interface, such as the labels and viewing of certain commands.

What do you think about this review?

Great Poor

A dream come true!

Read full review >
Laisha
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 01.02.2021 Company Size: 1-10 Employees Industry: Information Technology and Services

PROS: Streak is a great tool to smoothen out collaborative tasks, even for small-scale projects. I still can't believe I can use it for free. I'm starting to think I'm abusing the developers of this app by benefiting greatly from it at no cost on my end.

CONS: The suits me perfectly. It integrates smoothly with Gmail so I don't need to allot time to learn so much on an external plug-in that is usually complex.

What do you think about this review?

Great Poor

Increases overall productivity and enhances CRM output

Read full review >
Izabella
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 07.04.2020 Company Size: 11-50 Employees Industry: N/A

PROS: With Streak, we are able to generate performance and update each other in the team and even clients on the progress of our work. This is possible because we can share files easily on Streak. To sum it up, the best benefit we are realizing from Streak is its effective establishment of trust within our environment, and trust is most important for clients.

CONS: I hope it could expand its scope to enable us to track each employee's work on various projects.

What do you think about this review?

Great Poor

Incredible functionality

Read full review >
Alejandrin
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 04.04.2020 Company Size: More than 100 Employees Industry: Mechanical or Industrial Engineering

PROS: Streak helps you make better decisions in whatever stage of your marketing cycle. It is helpful beginning the tracking of leads, to get reports on how many open your emails and to blasting them in bulk. These functions have definitely helped me reach a wider audience.

CONS: I haven't encountered any issues really.

What do you think about this review?

Great Poor

Impressively useful for a free Gmail enhancement tool

Read full review >
Diego
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 03.04.2020 Company Size: 51-100 Employees Industry: N/A

PROS: Its seamless integration with Gmail is the first feature that got my attention. With Streak, I don't have to transfer to another webpage just to access its features. On its functionalities, I love that I can create a to-do list, schedule the sending of emails, and set labels for emails that suit your institution's processes. And again, you can do these without straying away from Gmail.

CONS: I occasionally encounter lags or errors, in which case I have to reload the site. I think its an internal problem but I hope Streak can work with us to help resolve this.

What do you think about this review?

Great Poor

Remarkable tools at zero cost

Read full review >
Santa
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 02.04.2020 Company Size: 51-100 Employees Industry: N/A

PROS: With the many things I can do efficiently with Streak, such as flag important email threads and track them, I'm very happy especially that it is free.

CONS: The plug-in runs with errors when combing through sales.

What do you think about this review?

Great Poor
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Streak user reviews

My primary tool

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Terrell
4/5

Overall impression

3/5

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3/5

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3/5

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Published on: 08.11.2021 Company Size: 1-10 Employees Industry: N/A

Organizes your inbox without much effort on your part

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Mason
4/5

Overall impression

3/5

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3/5

Value for Money

4/5

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Published on: 04.11.2021 Company Size: More than 100 Employees Industry: Renewables & Environment

Easy to use, a one-stop-shop tool for email management

Read full review >
Kayli
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 01.09.2021 Company Size: 11-50 Employees Industry: Education Management

My five years of using Streak

Read full review >
Albert
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 19.08.2021 Company Size: 1-10 Employees Industry: Entertainment

The future of CRM technologies

Read full review >
Tess
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 05.08.2021 Company Size: Industry: N/A
Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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